Lucent Technologies Definity Audix System Feature Descriptions Manual

DEFINITY AUDIX System Release 4.0
Feature Descriptions  585-300-206  Issue 5
May 1999
Multiple Personal Greetings 
211 Feature Operation 
Figure 26. Initial Call Type Administration
If the system is c urrently answering  all c alls with a sing le g reeting , use the 
following  proc edures to instruc t the system to d isting uish b etween d ifferent c all 
types: 
1. Log  into the DEFINITY AUDIX system. 
2. Press   to ac c ess the Personal Greeting  Ad ministration Menu. 
3. Press   to administer c all...

DEFINITY AUDIX System Release 4.0
Feature Descriptions  585-300-206  Issue 5
May 1999
Multiple Personal Greetings 
212 Feature Operation 
5. Do one of the following: 
nTo ad ditionally d isting uish c alls that are mad e during  b usiness 
hours from those that are mad e during  non-b usiness hours (these 
time p eriod s are d efined  b y the system ad ministrator), p ress  . 
You will be returned  to the Personal Greeting  Ad ministration Menu. 
NOTE:
To set up d ifferent g reeting s stric tly for p...

DEFINITY AUDIX System Release 4.0
Feature Descriptions  585-300-206  Issue 5
May 1999
Multiple Personal Greetings 
213 Feature Operation 
To rec ord  and  ac tivate a new p ersonal g reeting  for any or every c all typ e, d o the 
following : 
1. Log  into the DEFINITY AUDIX system. 
2. Press   to ac c ess the Personal Greeting  Ad ministration Menu. 
3. Press   to rec ord  a g reeting . 
4. Id entify the p ersonal g reeting  that you are ab out to rec ord by p ressing  a 
numb er on the telep hone keyp...

DEFINITY AUDIX System Release 4.0
Feature Descriptions  585-300-206  Issue 5
May 1999
Multiple Personal Greetings 
214 Feature Operation 
Changing Call Types
Figure 28. Changing Call Types
NOTE:
The internal/external and  b usy/no answer c all typ es are mutually 
exc lusive. It is not possible to set the system to resp ond  to 
both sets of 
situations. 
If you have alread y instruc ted  the system to d isting uish b etween sp ec ific  c all 
types, and  you want to c hang e this setup , d o the...

DEFINITY AUDIX System Release 4.0
Feature Descriptions  585-300-206  Issue 5
May 1999
Multiple Personal Greetings 
215 Feature Operation 
nTo use the same g reeting for all c alls, p ress  . You will b e returned  
to the Personal Greeting  Ad ministration Menu. 
nTo ap prove all settings, p ress  . You will b e returned  to the 
Personal Greeting Ad ministration Menu. 
5. When finished , p ress   to return to the Ac tivity Menu. 
Changing a Recorded Personal Greeting
Figure 29. Changing a Recorded...

DEFINITY AUDIX System Release 4.0
Feature Descriptions  585-300-206  Issue 5
May 1999
Multiple Personal Greetings 
216 Feature Operation 
nTo d elete the g reeting, p ress    . You will be returned  to the 
Personal Greeting Ad ministration Menu. 
nTo ap p rove the g reeting as it is, p ress  . You will b e returned  to the 
Personal Greeting Ad ministration Menu. 
nTo rerec ord  the g reeting , p ress   and  g o on to step 6. 
6. Rec ord  your g reeting  at the tone. 
7. Press   to stop  rec ord ing...

DEFINITY AUDIX System Release 4.0
Feature Descriptions  585-300-206  Issue 5
May 1999
Multiple Personal Greetings 
217 Feature Operation 
Figure 30. Activating Other Existing Personal Greetings
To ac tivate g reeting s for d ifferent c all typ es, d o the following : 
1. Log  into the DEFINITY AUDIX system. 
2. Press   to ac c ess the Personal Greeting  Ad ministration Menu. 
3. Press   to ac tivate g reeting s. 
4. Do one of the following: 
nId entify the p ersonal g reeting  that you want to ac tivate...

DEFINITY AUDIX System Release 4.0
Feature Descriptions  585-300-206  Issue 5
May 1999
Multiple Personal Greetings 
218 Feature Operation 
nTo use this g reeting  for external (or no answer) c alls, p ress   and  
return to step  4. If you selec ted  internal/external when 
ad ministering  c all typ es, this g reeting  will b e used  for external c alls. 
If you selec ted  b usy/no answer when ad ministering  c all typ es, this 
g reeting  will b e used  for no answer c alls. 
nIf you selec ted...

DEFINITY AUDIX System Release 4.0
Feature Descriptions  585-300-206  Issue 5
May 1999
Multiple Personal Greetings 
219 Feature Operation 
To listen to a spec ific  p ersonal g reeting, d o the following : 
1. Log  into the DEFINITY AUDIX system. 
2. Press   to ac c ess the Personal Greeting  Ad ministration Menu. 
3. Press   to listen to g reeting s. 
4. Do one of the following: 
nId entify the p ersonal g reeting  that you want to listen to b y p ressing  
a numb er on the telep hone keyp ad (1 through...

DEFINITY AUDIX System Release 4.0
Feature Descriptions  585-300-206  Issue 5
May 1999
Multiple Personal Greetings 
220 Feature Operation 
5. Listen to the g reeting  or p romp t, then d o one of the following : 
nTo review the status of the g reeting , p ress   and  return to the 
b eg inning  of this step. The status of the g reeting  ind ic ates whether 
the g reeting  is ac tive or inac tive. If the g reeting  is ac tive, the system 
id entifies the c all typ es that the g reeting  is assig ned  to....