Lexmark X560n User Manual

							3Press  or  repeatedly until Admin Menu appears, and then press OK.
4Press  or  repeatedly until System Settings appears, and then press OK.
5Press  or  repeatedly until Power Saver Timer appears, and then press OK.
6Press OK.
7Press  or  repeatedly until to select Mode 1 (Printer) or Mode 2 (System), and then press OK.
8Press  or  repeatedly to adjust the time, or use the keypad to enter a value, and then press OK.
9Press  repeatedly until Select Function appears.
Setting the Auto Reset
Setting the Auto Reset specifies the time the printer waits for further printer control panel input before automatically
returning to Select Function.
1Make sure the printer is on and Select Function appears.
2From the printer control panel, press System.
3Press  or  repeatedly until Admin Menu appears, and then press OK.
4Press  or  repeatedly until System Settings appears, and then press OK.
5Press  or  repeatedly until Auto Reset appears, and then press OK.
6Press  or  repeatedly to adjust the time, and then press OK.
7Press  repeatedly until Select Function appears.
Using the Embedded Web Server
If the printer is installed on a network, the Embedded Web Server can be used for the following functions:
Checking the status of the printer
Checking the status of the printer supplies
Setting up the Address Book
Setting up the fax Speed Dial list
Configuring network settings
Creating an Embedded Web Server administrator password
To access the Embedded Web Server:
1Open a Web browser.
2In the address bar, type the network printer or print server IP address, and then press Enter.
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							Creating an administrator password for the
Embedded Web Server
1Open a Web browser.
2In the address bar, type the IP address of the printer, and then press Enter.
If the Java applet screen appears, click Yes.
3Click Properties.
4Under Security, click Administrator Security Settings.
5Select the Enable Administrator Mode check box.
6Fill in the log-in information:
aIn the User Name field, enter the log-in name for the administrator.
bIn the Password field, enter the log-in password.
cIn the Verify Password field, re-enter the log-in password.
7Click Save Changes. The new password has been set and anyone with the administrator name and password
can log in and make changes to the printer configuration and settings.
Creating e-mail alerts
Note: In order to use this function, Email Server (SMTP) must be configured from the Embedded Web Server.
When connected to a network environment in which sending and receiving of e-mail is possible, the printer can send
an e-mail report to specified e-mail addresses containing the following information:
Network settings and the printer status
Status of errors which have occurred on the printer
To set up e-mail alerts for this printer:
1Open a Web browser.
2In the address bar, type the IP address of the printer, and then press Enter.
If the Java applet screen appears, click Yes.
3Click Properties.
4Click Mail Alerts.
5Select the Enable Mail Alerts check box.
6Fill in the Mail Address fields with the desired e-mail addresses.
7Click the Notification Items you want to include in the e-mail message.
8Click Save Changes.
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							Troubleshooting
Online customer support
Customer support is available on the Lexmark Web site at www.lexmark.com
Checking an unresponsive printer
If your printer is not responding, make sure:
The power cord is plugged into the printer and a properly grounded electrical outlet.
The electrical outlet is not turned off by any switch or breaker.
The printer is not plugged into any surge protectors, uninterrupted power supplies, or extension cords.
Other electrical equipment plugged into the outlet is working.
The printer is turned on.
The printer cable is securely attached to the printer and the host computer, print server, option, or other network
device.
Once you have checked each of these possibilities, turn the printer off and then back on. This often fixes the problem.
Solving printing problems
Multiple-language PDFs do not print
The documents contain unavailable fonts.
1Open the document you want to print in Adobe Acrobat.
2Click the printer icon.
The Print dialog appears.
3Select Print as image.
4Click OK.
Printer control panel display is blank
The printer self test failed. Turn the printer off, wait about 10 seconds, and then turn the printer back on.
If Select Function does not appear, turn the printer off and contact Customer Support.
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							Jobs do not print
These are possible solutions. Try one or more of the following:
MAKE SURE THE PRINTER IS READY TO PRINT
Make sure Select Function appears on the display or the Wake Up light is on before sending a job to print.
Press Wake Up to return the printer to Select Function.
CHECK TO SEE IF THE PAPER TRAY IS EMPTY
Load paper in the tray.
MAKE SURE THE CORRECT PRINTER SOFTWARE IS INSTALLED
Verify that you are using the correct printer software.
If you are using a USB port, make sure you are running Windows 98/ME, Windows 2000, Windows XP, or
Windows Server 2003 and using Windows 98/ME, Windows 2000, Windows XP, or Windows Server 2003
compatible printer software.
MAKE SURE YOU ARE USING A RECOMMENDED USB, PARALLEL, OR ETHERNET CABLE
For more information, see the supplies section of the User's Guide, or contact the place where you bought the
printer.
MAKE SURE PRINTER CABLES ARE SECURELY CONNECTED
Check the cable connections to the printer and print server to make sure they are secure.
For more information, see the setup documentation that came with the printer.
Job takes longer than expected to print
The job is too complex.
Reduce the complexity of your print job by eliminating the number and size of fonts, the number and complexity of
images, and the number of pages in the job.
Tray linking does not work
Make sure to do all of the following:
Load both Tray 2 and Tray 3 with the same paper size and type.
From Print Properties, change the Paper source to Auto select.
Set Tray Switching to Nearest Size:
1From the printer control panel, press System.
2Press  or  repeatedly until Admin Menu appears, and then press OK.
3Press  or  repeatedly until System Settings appears, and then press OK.
4Press  or  repeatedly until Tray Switching appears, and then press OK.
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							5Press  or  repeatedly until Nearest Size appears, and then press OK.
6Press  repeatedly until Select Function appears.
Unexpected page breaks occur
1Make sure the printer is on and Select Function appears.
2From the printer control panel, press System.
3Press  or  repeatedly until Admin Menu appears, and then press OK.
4Press  or  repeatedly until System Settings appears, and then press OK.
5Press  or  repeatedly until Time-Out appears, and then press OK.
6Press  or  repeatedly until On appears, and then press OK.
7Press  or  repeatedly to adjust the time, or use the keypad to enter a value, and then press OK.
8Press  or  repeatedly to adjust the time, or use the keypad to enter a value, and then press OK.
9Press  repeatedly until Select Function appears.
Solving copy problems
Copier does not respond
These are possible solutions. Try one or more of the following:
ARE THERE ANY ERROR MESSAGES ON THE DISPLAY?
Clear any error messages.
CHECK THE POWER
Make sure the printer is plugged in, the power is on, and Select Function appears.
Scanner unit does not close
Make sure there are no obstructions:
1Lift the scanner unit.
2Remove any obstruction keeping the scanner unit open.
3Lower the scanner unit.
Poor copy quality
These are some examples of poor copy quality:
Blank pages
Checkerboard pattern
Distorted graphics or pictures
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							Missing characters
Faded print
Dark print
Skewed lines
Smudges
Streaks
Unexpected characters
White lines in print
These are possible solutions. Try one or more of the following:
ARE THERE ANY ERROR MESSAGES ON THE DISPLAY?
Clear any error messages.
IS THE TONER LOW?
When Replace  Print Cartridge Soon appears or when the print becomes faded, you may be
able to extend the life of the print cartridge:
1Remove the specified print cartridge.
2Firmly shake the cartridge side-to-side and front-to-back several times to redistribute toner.
3Reinsert the print cartridge and continue printing.
IS THE SCANNER GLASS DIRTY?
Clean the scanner glass with a clean, lint-free cloth dampened with water.
IS THE COPY TOO LIGHT OR TOO DARK?
To darken or lighten the overall color levels of your copies:
1From the printer control panel, press System.
2Press  or  repeatedly until Default Settings appears, and then press OK.
3Press  or  repeatedly until Copy Defaults appears, and then press OK.
4Press  or  repeatedly until Color Saturation appears, and then press OK.
5Press  or  repeatedly until Higher, Normal, or Lower appears, and then press OK.
6Press  repeatedly until Select Function appears.
ADJUST THE COPY QUALITY
1From the printer control panel, press System.
2Press  or  repeatedly until Default Settings appears, and then press OK.
3Press  or  repeatedly until Copy Defaults appears, and then press OK.
4Press  or  repeatedly until Output Quality appears, and then press OK.
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							5Press  or  repeatedly until Standard or Enhanced appears, and then press OK.
6Press  repeatedly until Select Function appears.
CHECK THE QUALITY OF THE ORIGINAL DOCUMENT
Make sure the quality of the original document is satisfactory.
CHECK THE DOCUMENT PLACEMENT
Make sure the document or photo is loaded facedown on the scanner glass in the upper left corner.
Partial document or photo copies
These are possible solutions. Try one or more of the following:
CHECK THE DOCUMENT PLACEMENT
Make sure the document or photo is loaded facedown on the scanner glass in the upper left corner.
CHECK THE PAPER SIZE SETTING
Make sure the Paper Size setting matches the paper loaded in the tray.
Solving scan problems
Scanner does not respond
These are possible solutions. Try one or more of the following:
ARE THERE ANY ERROR MESSAGES ON THE DISPLAY?
Clear any error messages.
CHECK THE POWER
Make sure the printer is plugged in, the power is on, and Select Function appears.
CHECK THE CABLE CONNECTIONS
Make sure the network, parallel, or USB cable is securely connected to the computer and the printer.
Scan was not successful
These are possible solutions. Try one or more of the following:
CHECK THE CABLE CONNECTIONS
Make sure the network, parallel, or USB cable is securely connected to the computer and the printer.
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							AN ERROR MAY HAVE OCCURRED IN THE PROGRAM
Turn off and then restart the computer.
Scanning takes too long or freezes the computer
These are possible solutions. Try one or more of the following:
DO YOU HAVE ANY OTHER SOFTWARE PROGRAMS RUNNING?
Close all programs not being used.
THE SCAN RESOLUTION MAY BE SET TOO HIGH
Select a lower scan resolution.
Poor scanned image quality
These are possible solutions. Try one or more of the following:
ARE THERE ANY ERROR MESSAGES ON THE DISPLAY?
Clear any error messages.
IS THE SCANNER GLASS DIRTY?
Clean the scanner glass with a clean, lint-free cloth dampened with water.
ADJUST THE SCAN RESOLUTION
Increase the resolution of the scan for a higher quality output:
1From the printer control panel, press System.
2Press  or  repeatedly until Default Settings appears, and then press OK.
3Press  or  repeatedly until Scan Defaults appears, and then press OK.
4Press  or  repeatedly until Resolution appears, and then press OK.
5Press  or  repeatedly to select a higher resolution, and then press OK.
6Press  repeatedly until Select Function appears.
CHECK THE QUALITY OF THE ORIGINAL DOCUMENT
Make sure the quality of the original document is satisfactory.
CHECK THE DOCUMENT PLACEMENT
Make sure the document or photo is loaded facedown on the scanner glass in the upper left corner.
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							Partial document or photo scans
These are possible solutions. Try one or more of the following:
CHECK THE DOCUMENT PLACEMENT
Make sure the document or photo is loaded facedown on the scanner glass in the upper left corner.
CHECK THE PAPER SIZE SETTING
Make sure the Paper Size setting matches the paper loaded in the tray.
Cannot scan from a computer
These are possible solutions. Try one or more of the following:
ARE THERE ANY ERROR MESSAGES ON THE DISPLAY?
Clear any error messages.
CHECK THE POWER
Make sure the printer is plugged in, the power is on, and Select Function appears.
CHECK THE CABLE CONNECTIONS
Make sure the network, parallel, or USB cable is securely connected to the computer and the printer.
Solving fax problems
Cannot send or receive a fax
These are possible solutions. Try one or more of the following:
ARE THERE ANY ERROR MESSAGES ON THE DISPLAY?
Clear any error messages.
CHECK THE POWER
Make sure the printer is plugged in, the power is on, and Select Function appears.
CHECK THE PRINTER CONNECTIONS
Make sure the cable connections for the following hardware are secure, if applicable:
Telephone
Handset
Answering machine
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							CHECK THE TELEPHONE WALL JACK
1Plug a telephone into the wall jack.
2Listen for a dial tone.
3If you do not hear a dial tone, plug a different telephone into the wall jack.
4If you still do not hear a dial tone, plug a telephone into a different wall jack.
5If you hear a dial tone, connect the printer to that wall jack.
REVIEW THIS DIGITAL PHONE SERVICE CHECKLIST
The fax modem is an analog device. Certain devices can be connected to the printer so that digital telephone
services can be used.
If you are using an ISDN telephone service, connect the printer to an analog telephone port (an R-interface
port) on an ISDN terminal adapter. For more information and to request an R-interface port, contact your ISDN
provider.
If you are using DSL, connect to a DSL filter or router that will support analog use. For more information, contact
your DSL provider.
If you are using a PBX telephone service, make sure you are connecting to an analog connection on the PBX.
If none exists, consider installing an analog telephone line for the fax machine.
IS THERE A DIAL TONE?
Place a test call to the telephone number to which you want to send a fax to make sure that it is working
correctly.
If the telephone line is being used by another device, wait until the other device is finished before sending a
fax.
If you are using the On Hook Dial feature, turn up the volume to verify a dial tone.
TEMPORARILY DISCONNECT OTHER EQUIPMENT
To ensure the printer is working correctly, connect it directly to the telephone line. Disconnect any answering
machines, computers with modems, or telephone line splitters.
CHECK FOR JAMS
Clear any jams, and then make sure that Select Function appears.
TEMPORARILY DISABLE CALL WAITING
Call Waiting can disrupt fax transmissions. Disable this feature before sending or receiving a fax. Call your telephone
company to obtain the keypad sequence for temporarily disabling Call Waiting.
DO YOU HAVE VOICE MAIL SERVICE?
Voice Mail offered through your local telephone company may disrupt fax transmissions. To enable both Voice
Mail and the printer to answer calls, you may want to consider adding a second telephone line for the printer.
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