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Lexmark C 950 Service Manual

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    							General information 1-7
      5058-030
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    Media input type specifications
    Printer
    The printer supports 60–300-g/m2 (16–80-lb) paper weights. The duplex unit supports 60–169-g/m2 (16–32-lb) 
    paper weights.
    Note:  Labels, transparencies, envelopes, and card stock always print at reduced speed.
    Universal  64-297 mm x 148-432 mm4 8 44 8 444
    7¾ Envelope (Monarch)  98 x 191 mm8 84848 8 8
    9 Envelope 98 x 226 mm88888888
    Com 10 Envelope  105 x 241 mm8 84848 8 8
    DL Envelope 110 x 220 mm 8 84848 8 8
    C5 Envelope 162 x 229 mm 8 84848 8 8
    B5 Envelope 176 x 250 mm88884888
    Other envelope 86 x 165 mm 
    to 216 x 356 mm8 84848 8 8
    Input type
    520-sheet tray2,000-sheet DrawerMP feederManual paperManual EnvelopeDuplexADFScanner glass
    Paper
    • Bond
    • Glossy
    • Heavy Glossy
    • Colored
    • Custom Type [x]
    • Letterhead
    • Light
    • Heavy
    •Preprinted
    • Rough/Cotton
    •Recycled
    4444 8 444
    Input source
    520-sheet tray
    2,000-sheet Drawer
    MP feeder
    Manual paper
    Manual Envelope
    Duplex
    ADF
    Scanner glass
    4—Supported 
    8—Not supported
    4—Supported 
    8—Not supported 
    						
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    Finisher
    Use this table to determine the possible exit destinations of print jobs which use supported paper types and 
    weights. The paper capacity of each exit bin is listed in parentheses. Paper capacity estimations are calculated 
    based on 75-g/m
    2 (20-lb) paper.
    The finisher standard bin supports 60–300-g/m
    2 (16–80-lb) paper weights, bin 1 supports 60–220-g/m2 (16–60-
    lb) paper weights, and bin 2 (booklet-maker) supports 60–90-g/m2 (16–24-lb) paper weights plus one additional 
    cover weighted up to 220 g/m2 (60 lb).
    Card stock4444 8 8 8 4
    Transparencies4444 8 8 8 4
    Labels
    • Paper
    •Vinyl
    4444 8 8 8 4
    Envelopes8 84848 84
    Input type
    Standard 500-sheet bin
    Second exit bin
    Bin 1
    Bin 2
    Bin 3
    Plain paper44444
    Card stock4444 8
    Transparencies44888
    Recycled44888
    Input type
    520-sheet tray
    2,000-sheet Drawer
    MP feeder
    Manual paper
    Manual Envelope
    Duplex
    ADF
    Scanner glass
    4—Supported 
    8—Not supported
    4—Supported 
    8—Not supported 
    						
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    Supported finishing features
    Notes:  
    •The finisher shown is the booklet finisher. Bin 2 is available only when the booklet finisher is installed.
    •All paper tray capacities are based on 75-g/m2 (20-lb) paper.
    Paper transport
    •The paper capacity is 50 sheets.
    •Finishing options are not supported in this bin.
    •Envelopes are routed here.
    •Universal paper is routed here when it is longer than 483 mm (19 in.) or shorter than 148 mm (6 in.).
    Finisher standard bin
    •The paper capacity is 500 sheets.
    •Envelopes and executive-size paper are not supported in this bin.
    •Finishing options are not supported in this bin.
    CalloutPart name
    1Finisher standard bin
    2Finisher Bin 1 
    3Finisher Bin 2 (booklet-maker)
    4Bridge unit
    4
    1
    2
    3 
    						
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    Bin 1
    •The paper capacity is 3,000 sheets when the standard finisher is installed.
    •The paper capacity is 1,500 sheets when the booklet finisher is installed.
    Bin 2 (booklet-maker)
    Bin 2 is available only when the booklet finisher is installed. The paper capacity of Bin 2 (booklet-maker) is 300 
    sheets or 20 sets of 15-sheet booklets.
    Bin 1 finishing features
    Size
    Punch*
    Offset
    Single/Double staple
    Double dual staple
    A3 4444
    A4 4444
    A5 8888
    Executive 444 8
    Folio 8448
    JIS B4 444 8
    JIS B5 444 8
    Legal 8448
    Letter 4444
    Statement 8884
    Tabloid 444 8
    Universal 4444
    Envelopes (any size) 8888
    *For the Universal paper size, the finishing edge must be at least 9 in. (229 
    mm) for a 3-hole punch and 10 in. (254 mm) for a 4-hole punch.
    Punch—Selects from two-, three-, or four-hole punch
    Single staple—Uses only one staple
    Double staple—Uses two staples
    Double dual staple—Uses two sets of two staples. This setting is supported 
    only for widths between 8 in. (203 mm) and 12 in. (297 mm) with lengths 
    between 7 in. (182 mm) and 17 in. (432 mm).
    Bin 2 finishing features
    SizeBi fold
    Booklet fold
    Saddle staple
    A3 ???
    4—Supported 
    8—Not supported
    4—Supported 
    8—Not supported 
    						
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    Media guidelines
    The following paper characteristics affect print quality and reliability. Consider these characteristics when 
    evaluating new paper stock.
    •Weight—The printer can automatically feed paper weights from 60 to 300 g/m2 (16 to 80 lb bond) grain 
    long. Paper lighter than 60 g/m2 (16 lb) might not be stiff enough to feed properly, causing jams. For best 
    performance, use 75 g/m2 (20 lb bond) grain long paper. For paper smaller than 182 x 257 mm (7.2 x 10.1 
    in.), we recommend 90 g/m2 (24 lb) or heavier paper.
    Notes:
    –The duplex unit supports only 60–169 g/m2 (16–32 lb bond) paper weights.
    –The multipurpose feeder supports 60–300 g/m2 (16–80 lb bond) paper.
    •Curl—Curl is the tendency for paper to curl at its edges. Excessive curl can cause paper feeding 
    problems. Curl can occur after the paper passes through the printer, where it is exposed to high 
    temperatures. Storing paper unwrapped in hot, humid, cold, or dry conditions, even in the trays, can 
    contribute to paper curling prior to printing and can cause feeding problems.
    •Smoothness—Paper smoothness directly affects print quality. If paper is too rough, toner cannot fuse to it 
    properly. If paper is too smooth, it can cause paper feeding or print quality issues. Always use paper 
    between 100 and 300 Sheffield points; however, smoothness between 150 and 200 Sheffield points 
    produces the best print quality.
    •Moisture content—The amount of moisture in paper affects both print quality and the ability of the printer 
    to feed the paper correctly. Leave paper in its original wrapper until it is time to use it. This limits the 
    exposure of paper to moisture changes that can degrade its performance. A4 (only SEF) 
    444
    A5 888
    Executive 888
    Folio 444
    JIS B4 444
    JIS B5 888
    Legal 444
    Letter (only SEF) 444
    Statement 888
    Tabloid 444
    Universal 888
    Envelopes (any size) 888
    SEF—The paper is loaded in the short edge orientation. The short 
    edge of the paper enters the printer first.
    Bi fold—Each page is individually folded and stacked separately.
    Booklet fold—A multiple-page job is folded along the center into a 
    single booklet.
    Saddle staple—A booklet-fold print job is stapled along the center 
    fold.
    Bin 2 finishing features
    SizeBi fold
    Booklet fold
    Saddle staple
    4—Supported 
    8—Not supported 
    						
    							1-12  Service Manual 5058-030  
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    Condition paper before printing by storing it in its original wrapper in the same environment as the printer 
    for 24 to 48 hours before printing. Extend the time several days if the storage or transportation environment 
    is very different from the printer environment. Thick paper may also require a longer conditioning period.
    •Grain direction—Grain refers to the alignment of the paper fibers in a sheet of paper. Grain is either grain 
    long, running the length of the paper, or grain short, running the width of the paper.
    For 60 to 135 g/m
    2 (16 to 36 lb bond) paper, grain long paper is recommended. For papers heavier than 
    135 g/m2, grain short is recommended.
    •Fiber content—Most high-quality xerographic paper is made from 100% chemically treated pulped wood. 
    This content provides the paper with a high degree of stability resulting in fewer paper feeding problems 
    and better print quality. Paper containing fibers such as cotton can negatively affect paper handling.
    Unacceptable paper
    The following paper types are not recommended for use with the printer:
    •Chemically treated papers used to make copies without carbon paper, also known as carbonless papers, 
    carbonless copy paper (CCP), or no carbon required (NCR) paper
    •Preprinted papers with chemicals that may contaminate the printer
    •Preprinted papers that can be affected by the temperature in the printer fuser
    •Preprinted papers that require a registration (the precise print location on the page) greater than ±2.3 mm 
    (±0.9 in.), such as optical character recognition (OCR) forms.
    In some cases, registration can be adjusted with a software application to successfully print on these 
    forms.
    •Coated papers (erasable bond), synthetic papers, thermal papers
    •Rough-edged, rough or heavily textured surface papers, or curled papers
    •Recycled paper that fail EN12281:2002 (European)
    •Paper weighing less than 60 g/m2 (16 lb)
    •Multiple-part forms or documents
    Selecting paper
    Using appropriate paper prevents jams and helps ensure trouble-free printing.
    To help avoid jams and poor print quality:
    •Always use new, undamaged paper.
    •Before loading paper, know the recommended print side of the paper. This information is usually indicated 
    on the paper package.
    •Do not use paper that has been cut or trimmed by hand.
    •Do not mix paper sizes, types, or weights in the same source; mixing results in jams.
    •Do not use coated papers unless they are specifically designed for electrophotographic printing.
    Selecting preprinted forms and letterhead
    Use these guidelines when selecting preprinted forms and letterhead:
    •Use grain long for 60 to 90 g/m2 (16 to 24 lb) weight paper.
    •Use only forms and letterhead printed using an offset lithographic or engraved printing process.
    •Avoid papers with rough or heavily textured surfaces.
    Use papers printed with heat-resistant inks designed for use in xerographic copiers. The ink must be able to 
    withstand temperatures up to 190°C (374°F) without melting or releasing hazardous emissions. Use inks that 
    are not affected by the resin in toner. Inks that are oxidation-set or oil-based generally meet these requirements; 
    latex inks might not. When in doubt, contact the paper supplier.
    Preprinted papers such as letterhead must be able to withstand temperatures up to 190°C (374°F) without 
    melting or releasing hazardous emissions. 
    						
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    Using recycled paper and other office papers
    As an environmentally conscientious company, Lexmark supports the use of recycled paper produced 
    specifically for use in printhead LED (electrophotographic) printers.
    While no blanket statement can be made that all recycled paper will feed well, Lexmark consistently tests papers 
    that represent recycled cut size copier papers available on the global market. This scientific testing is conducted 
    with rigor and discipline. Many factors are taken into consideration both separately and as a whole, including the 
    following:
    •Amount of post-consumer waste (Lexmark tests up to 100% post-consumer waste content.)
    •Temperature and humidity conditions (Testing chambers simulate climates from all over the world.)
    •Moisture content (Business papers should have low moisture: 4–5%.)
    •Bending resistance and proper stiffness means optimum feeding through the printer.
    •Thickness (impacts how much can be loaded into a tray)
    •Surface roughness (measured in Sheffield units, impacts print clarity and how well toner fuses to the 
    paper)
    •Surface friction (determines how easily sheets can be separated)
    •Grain and formation (impacts curling, which also influences the mechanics of how the paper behaves as it 
    moves through the printer)
    •Brightness and texture (look and feel)
    Recycled papers are better than ever; however, the amount of recycled content in a paper affects the degree of 
    control over foreign matter. And while recycled papers are one good path to printing in an environmentally 
    responsible manner, they are not perfect. The energy required to de-ink and deal with additives such as 
    colorants and “glue” often generates more carbon emissions than does normal paper production. However, 
    using recycled papers enables better resource management overall.
    Lexmark concerns itself with the responsible use of paper in general based on life cycle assessments of its 
    products. To gain a better understanding of the impact of printers on the environment, the company 
    commissioned a number of life cycle assessments and found that paper was identified as the primary contributor 
    (up to 80%) of carbon emissions caused throughout the entire life of a device (from design to end-of-life). This is 
    due to the energy-intensive manufacturing processes required to make paper.
    Thus, Lexmark seeks to educate customers and partners on minimizing the impact of paper. Using recycled 
    paper is one way. Eliminating excessive and unnecessary paper consumption is another. Lexmark is well-
    equipped to help customers minimize printing and copying waste. In addition, the company encourages 
    purchasing paper from suppliers who demonstrate their commitment to sustainable forestry practices.
    Lexmark does not endorse specific suppliers, although a converter’s product list for special applications is 
    maintained. However, the following paper choice guidelines will help alleviate the environmental impact of 
    printing:
    1.Minimize paper consumption.
    2.Be selective about the origin of wood fiber. Buy from suppliers who carry certifications such as the Forestry 
    Stewardship Council (FSC) or The Program for the Endorsement of Forest Certification (PEFC). These 
    certifications guarantee that the paper manufacturer uses wood pulp from forestry operators that employ 
    environmentally and socially responsible forest management and restoration practices.
    3.Choose the most appropriate paper for printing needs: normal 75 or 80 g/m2 certified paper, lower weight 
    paper, or recycled paper.
    Storing paper
    Use these paper storage guidelines to help avoid jams and uneven print quality:
    •For best results, store paper where the temperature is 21°C (70°F) and the relative humidity is 40%. Most 
    label manufacturers recommend printing in a temperature range of 18 to 24°C (65 to 75°F) with relative 
    humidity between 40 and 60%.
    •Store paper in cartons when possible, on a pallet or shelf, rather than on the floor. 
    						
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    •Store individual packages on a flat surface.
    •Do not store anything on top of individual paper packages.
    Tools required for service
    Flat-blade screwdrivers, various sizes
    #1 Phillips screwdriver, magnetic
    #2 Phillips screwdriver, magnetic
    #2 Phillips screwdriver, magnetic short-blade
    7/32 inch (5.5 mm) open-end wrench
    7.0 mm nut driver
    Needlenose pliers
    Diagonal side cutters
    Spring hook
    Feeler gauges
    Analog or digital multimeter
    Parallel wrap plug 1319128
    Twinax/serial debug cable 1381963
    Coax/serial debug cable 1381964
    Flash light (optional)
    0.3μm toner vacuum 
    						
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    Acronyms
    3TM3-Tray Module
    ACAlternating Current
    ADFAutomatic Document Feeder
    ASICApplication-specific Integrated Circuit
    CCyan
    CCDCharge Coupled Device
    CCPCarbonless Copy Paper
    CCWCounter-clockwise
    DCDirect Current
    DRAM Dynamic Random Access Memory
    EEPROMElectrically Erasable Programmable Read-Only Memory
    EP    ElectroPhotographic
    EPROMErasable Programmable Read-Only Memory
    ESD   Electrostatic Discharge
    FBFlatbed
    FPGAField-programmable Gate Array
    FRU   Field Replaceable Unit
    FSCForestry Stewardship Council
    GBGigabyte
    HCFHigh Capacity Feeder
    HDDHard Disk Drive
    HIDHuman Interface Device
    HPHome Position
    HVPS High Voltage Power Supply
    IGBTInsulated-gate Bipolar Transistor
    INAInternal Network Adapter
    ISPInternal Solutions Port
    ITUImage Transfer Unit
    KBlack
    LCD   Liquid Crystal Display
    LDAPLightweight Directory Access Protocol
    LED   Light-Emitting Diode
    LEFLong-edge Fed
    LESLexmark Embedded Solution
    LVPSLow Voltage Power Supply
    MMagenta
    MBMegabyte
    MFPMulti-function Printer
    MPFMultipurpose Feeder
    MTUMaximum Transmission Unit
    NCRNo Carbon Required Paper
    NSNot Shown
    NVMNonvolatile Memory
    NVRAM Nonvolatile Random Access Memory
    OCROptical Character Recognition
    PC    Photoconductor
    PCBAPrinted Circuit Board Assembly
    PEFCProgram for the Endorsement of Forest Certification
    pelPicture element
    PINPersonal Identification Number
    PORPower-On Reset 
    						
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    PPParts Packet
    PPDSPersonal Printer Data Stream
    RAMRandom Access Memory
    RFIDRadio-frequency Identification
    RIPRaster Imaging Processor
    ROMRead Only Memory
    SEService Engineer
    SEFShort-edge Fed
    SMTPSimple Mail Transfer Protocol
    SNMPSimple Network Management Protocol
    TPSToner Patch Sensing
    TTMTandem Tray Module
    URLUniform Resource Locator
    USBUniversal Serial Bus
    V acVolts alternating current
    V dcVolts direct current
    YYellow 
    						
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