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Lexmark C 950 Service Manual

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    of 1024
    							Diagnostic information 2-161
      5058-030
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    381.26 Sensor (decurler cam HP) late jam
    StepAction and questionsYesNo
    1Check the sensor (de-curler cam 
    HP) for proper operation.
    1. Enter the Diagnostics Menu.
    2. Touch SENSOR TESTS.
    3. Touch FINISHER SENSOR 
    TESTS.
    4. Touch Sensor (decurler cam 
    HP).
     Does the display on the 
    operator panel change every 
    time the sensing area of the 
    above sensor is interrupted or 
    blocked?
    Go to step 3.Go to step 2.
    2Is the sensor (decurler cam HP) 
    properly connected?Replace the sensor (decurler 
    cam HP). Go to “Sensor (decurler cam HP) removal” on page 4-249.
    Replace the connection.
    3Check the de-curler clutch for 
    proper operation.
    When performing motor tests, ensure 
    that all cover and 
    door interlock 
    switches are 
    overridden.
    1. Enter the Diagnostics Menu.
    2. Touch MOTOR TESTS.
    3. Touch FINISHER MOTOR 
    TESTS.
    4. Touch Decurler cam clutch.
     Does the above component 
    make an audible clicking 
    sound?
    Go to step 5.Go to step 4.
    4Is the bridge decurler cam 
    clutch properly connected?Replace the decurler clutch. Go 
    to “Decurler clutch removal” on page 4-241.
    Replace the connection.
    5Check the bridge drive motor for 
    proper operation.
    When performing motor tests, ensure 
    that all cover and 
    door interlock 
    switches are 
    overridden.
    1. Enter the Diagnostics Menu.
    2. Touch MOTOR TESTS.
    3. Touch FINISHER MOTOR 
    TESTS.
    4. Touch Bridge unit motor.
     Does the above component 
    operate properly?
    Go to step 7.Go to step 6. 
    						
    							2-162  Service Manual 5058-030  
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    381.27 Sensor (decurler cam HP) lag jam 
    6Is the bridge drive motor 
    properly connected?Replace the bridge drive motor. 
    Go to “Bridge drive motor removal” on page 4-234.
    Replace the connection.
    7Perform a POR.
     Does the error continue when 
    the power is turned off/on?
    Replace the bridge unit interface 
    card assembly. Problem resolved
    8Perform a POR.
     Does the error continue when 
    the power is turned off/on?
    Replace the finisher PCBA. Go to “Finisher PCBA removal” on page 4-285.
    Problem resolved
    StepAction and questionsYesNo
    1Check the sensor (de-curler cam 
    HP) for proper operation.
    1. Enter the Diagnostics Menu.
    2. Touch SENSOR TESTS.
    3. Touch FINISHER SENSOR 
    TESTS.
    4. Touch Sensor (decurler cam 
    HP).
     Does the display on the 
    operator panel change every 
    time the sensing area of the 
    above sensor is interrupted or 
    blocked?
    Go to step 3.Go to step 2.
    2Is the sensor (decurler cam HP) 
    properly connected?Replace the sensor (decurler 
    cam HP). Go to “Sensor (decurler cam HP) removal” on page 4-249.
    Replace the connection.
    3Check the bridge decurler cam 
    clutch for proper operation.
    When performing motor tests, ensure 
    that all cover and 
    door interlock 
    switches are 
    overridden.
    1. Enter the Diagnostics Menu.
    2. Touch MOTOR TESTS.
    3. Touch FINISHER MOTOR 
    TESTS.
    4. Touch Decurler cam clutch.
     Does the above component 
    make an audible clicking 
    sound?
    Go to step 5.Go to step 4.
    4Is the bridge decurler cam 
    clutch properly connected?Replace the bridge decurler cam 
    clutch. Go to “Decurler clutch removal” on page 4-241.
    Replace the connection.
    Step Action and questions Yes No 
    						
    							Diagnostic information 2-163
      5058-030
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    381.30 Sensor (booklet front tamper HP) late jam
    5Check the bridge drive motor for 
    proper operation.
    When performing motor tests, ensure 
    that all cover and 
    door interlock 
    switches are 
    overridden.
    1. Enter the Diagnostics Menu.
    2. Touch MOTOR TESTS.
    3. Touch FINISHER MOTOR 
    TESTS.
    4. Touch Bridge unit motor.
     Does the above component 
    operate properly?
    Go to step 7.Go to step 6.
    6Is the bridge drive motor 
    properly connected?Replace the bridge drive motor. 
    Go to “Bridge drive motor removal” on page 4-234.
    Replace the connection.
    7Perform a POR.
     Does the error continue when 
    the power is turned off/on?
    Replace the bridge unit interface 
    card assembly. Problem resolved
    8Perform a POR.
     Does the error continue when 
    the power is turned off/on?
    Replace the finisher PCBA. Go to “Finisher PCBA removal” on page 4-285.
    Problem resolved
    StepAction and questionsYesNo
    1Check the booklet unit interface 
    connector assembly.
     Is the above component free of 
    damage?
    Go to step 2.Replace the booklet unit interface 
    contact. 
    2Check the main connector on the 
    booklet unit sensor interface 
    cable assembly.
     Is the above component free of 
    damage?
    Go to step 3.Replace the booklet sensor 
    interface cable assembly.
    3Check the main connector on the 
    booklet unit motor interface cable 
    assembly.
     Is the above component free of 
    damage?
    Go to step 4.Replace the booklet motor 
    interface cable assembly. 
    4Check the booklet front tamper by 
    moving it manually.
     Does the above component 
    slide back and forth properly?
    Go to step 5.Remove obstructions.
    Step Action and questions Yes No 
    						
    							2-164  Service Manual 5058-030  
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    5Check the sensor (booklet front 
    tamper HP) for proper operation.
    1. Enter the Diagnostics Menu.
    2. Touch SENSOR TESTS.
    3. Touch FINISHER SENSOR 
    TESTS.
    4. Touch Sensor (booklet front 
    tamper HP).
     Does the display on the 
    operator panel change every 
    time the sensing area of the 
    above sensor is interrupted or 
    blocked?
    Go to step 7.Go to step 6.
    6Is the sensor (booklet front 
    tamper HP) properly 
    connected?Replace the sensor (booklet front 
    tamper HP). Go to “Sensor (booklet front tamper HP) removal” on page 4-316.
    Replace the connection.
    7Check the booklet front tamper 
    motor for proper operation.
    When performing motor tests, ensure 
    that all cover and 
    door interlock 
    switches are 
    overridden.
    1. Enter the Diagnostics Menu.
    2. Touch MOTOR TESTS.
    3. Touch FINISHER MOTOR 
    TESTS.
    4. Touch Booklet tamper front 
    motor (reverse).
    5. Touch Booklet tamper front 
    motor (reverse).
     Does the above component 
    operate properly?
    Go to step 6.Go to step 5.
    8Is the booklet front tamper 
    motor properly connected?Replace the booklet front tamper 
    motor. Go to “Booklet front tamper motor removal” on page 4-259.
    Replace the connection.
    9POR the machine.
     Does the error continue when 
    the power is turned off/on?
    Replace the booklet controller 
    card assembly. Go to “Booklet controller card assembly removal” on page 4-254.
    Problem resolved
    10POR the machine.
     Does the error continue when 
    the power is turned off/on?
    Replace the finisher PCBA. Go to “Finisher PCBA removal” on page 4-285.
    Problem resolved
    Step Action and questions Yes No 
    						
    							Diagnostic information 2-165
      5058-030
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    381.31 Sensor (booklet front tamper HP) lag jam
    StepAction and questionsYesNo
    1Check the booklet unit interface 
    connector assembly.
     Is the above component free of 
    damage?
    Go to step 2.Replace the booklet unit interface 
    contact. 
    2Check the main connector on the 
    booklet unit sensor interface 
    cable assembly.
     Is the above component free of 
    damage?
    Go to step 3.Replace the booklet sensor 
    interface cable assembly. 
    3Check the main connector on the 
    booklet unit motor interface cable 
    assembly.
     Is the above component free of 
    damage?
    Go to step 4.Replace the booklet motor 
    interface cable assembly. 
    4Check the booklet front tamper by 
    moving it manually.
     Does the above component 
    slide back and forth properly?
    Go to step 5.Remove obstructions.
    5Check the sensor (booklet front 
    tamper HP) for proper operation.
    1. Enter the Diagnostics Menu.
    2. Touch SENSOR TESTS.
    3. Touch FINISHER SENSOR 
    TESTS.
    4. Touch Sensor (booklet front 
    tamper HP.
     Does the display on the 
    operator panel change every 
    time the sensing area of the 
    above sensor is interrupted or 
    blocked?
    Go to step 7.Go to step 6.
    6Is the sensor (booklet front 
    tamper HP) properly 
    connected?Replace the sensor (booklet front 
    tamper HP). Go to “Sensor (booklet front tamper HP) removal” on page 4-316.
    Replace the connection. 
    						
    							2-166  Service Manual 5058-030  
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    381.32 Sensor (booklet end guide HP) lag jam
    7Check the booklet front tamper 
    motor for proper operation.
    When performing motor tests, ensure 
    that all cover and 
    door interlock 
    switches are 
    overridden.
    1. Enter the Diagnostics Menu.
    2. Touch MOTOR TESTS.
    3. Touch FINISHER MOTOR 
    TESTS.
    4. Touch Booklet tamper front 
    motor (reverse).
    5. Touch Booklet tamper front 
    motor (reverse).
     Does the above component 
    operate properly?
    Go to step 6.Go to step 5.
    8Is the booklet front tamper 
    motor properly connected?Replace the booklet front tamper 
    motor. Go to “Booklet front tamper motor removal” on page 4-259.
    Replace the connection.
    9Perform a POR.
     Does the error continue when 
    the power is turned off/on?
    Replace the booklet controller 
    card assembly. Go to “Booklet controller card assembly removal” on page 4-254.
    Problem resolved
    10Perform a POR.
     Does the error continue when 
    the power is turned off/on?
    Replace the finisher controller 
    PCBA. Go to “Finisher PCBA removal” on page 4-285.
    Problem resolved
    StepAction and questionsYesNo
    1Check the booklet unit interface 
    connector assembly.
     Is the above component free of 
    damage?
    Go to step 2.Replace the booklet unit interface 
    contact. 
    2Check the main connector on the 
    booklet unit sensor interface 
    cable assembly.
     Is the above component free of 
    damage?
    Go to step 3.Replace the booklet sensor 
    interface cable assembly. 
    3Check the main connector on the 
    booklet unit motor interface cable 
    assembly.
     Is the above component free of 
    damage?
    Go to step 4.Replace the booklet motor 
    interface cable assembly. 
    Step Action and questions Yes No 
    						
    							Diagnostic information 2-167
      5058-030
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    4Check the booklet end guide by 
    moving it manually.
     Does the above component 
    slide up and down properly?
    Go to step 5.Remove obstructions.
    5Check the sensor (booklet end 
    guide HP) for proper operation.
    1. Enter the Diagnostics Menu.
    2. Touch SENSOR TESTS.
    3. Touch FINISHER SENSOR 
    TESTS.
    4. Touch Sensor (booklet end 
    guide HP.
     Does the display on the 
    operator panel change every 
    time the sensing area of the 
    above sensor is interrupted or 
    blocked?
    Go to step 7.Go to step 6.
    6Is the sensor (booklet end 
    guide HP) properly connected?Replace the sensor (booklet end 
    guide HP). Go to “Sensor (booklet end guide HP) removal” on page 4-316.
    Replace the connection.
    7Check the booklet end guide 
    drive motor for proper operation.
    When performing motor tests, ensure 
    that all cover and 
    door interlock 
    switches are 
    overridden.
    1. Enter the Diagnostics Menu.
    2. Touch MOTOR TESTS.
    3. Touch FINISHER MOTOR 
    TESTS.
    4. Touch Booklet end guide 
    drive motor.
     Does the above component 
    operate properly?
    Go to step 9.Go to step 8.
    8Is the booklet end guide drive 
    motor properly connected?Replace the booklet end guide 
    drive motor. Go to “Booklet end guide drive motor removal” on page 4-256.
    Replace the connection.
    9Perform a POR.
     Does the error continue when 
    the power is turned off/on?
    Replace the booklet controller 
    card assembly. Go to “Booklet controller card assembly removal” on page 4-254.
    Problem resolved
    10Perform a POR.
     Does the error continue when 
    the power is turned off/on?
    Replace the finisher PCBA. Go to “Finisher PCBA removal” on page 4-285.
    Problem resolved
    Step Action and questions Yes No 
    						
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    381.33 Sensor (booklet rear tamper HP) late jam
    StepAction and questionsYesNo
    1Check the booklet unit interface 
    connector assembly.
     Is the above component free of 
    damage?
    Go to step 2.Replace the booklet unit interface 
    contact. 
    2Check the main connector on the 
    booklet unit sensor interface 
    cable assembly.
     Is the above component free of 
    damage?
    Go to step 3.Replace the booklet sensor 
    interface cable assembly. 
    3Check the main connector on the 
    booklet unit motor interface cable 
    assembly.
     Is the above component free of 
    damage?
    Go to step 4.Replace the booklet motor 
    interface cable assembly. 
    4Check the booklet rear tamper by 
    moving it manually.
     Does the above component 
    slide back and forth properly?
    Go to step 5.Remove obstructions.
    5Check the sensor (booklet rear 
    tamper HP) for proper operation.
    1. Enter the Diagnostics Menu.
    2. Touch SENSOR TESTS.
    3. Touch FINISHER SENSOR 
    TESTS.
    4. Touch Sensor (booklet rear 
    tamper HP.
     Does the display on the 
    operator panel change every 
    time the sensing area of the 
    above sensor is interrupted or 
    blocked?
    Go to step 7.Go to step 6.
    6Is the sensor (booklet rear 
    tamper HP) properly 
    connected?Replace the sensor (booklet rear 
    tamper HP). Go to “Sensor (booklet rear tamper HP) removal” on page 4-320.
    Replace the connection. 
    						
    							Diagnostic information 2-169
      5058-030
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    Next
    381.34 Sensor (booklet rear tamper HP) lag jam
    7Check the booklet rear tamper 
    motor for proper operation.
    When performing motor tests, ensure 
    that all cover and 
    door interlock 
    switches are 
    overridden.
    1. Enter the Diagnostics Menu.
    2. Touch MOTOR TESTS.
    3. Touch FINISHER MOTOR 
    TESTS.
    4. Touch Booklet tamper rear 
    motor (forward).
    5. Touch Booklet tamper rear 
    motor (reverse).
     Does the above component 
    operate properly?
    Go to step 6.Go to step 5.
    8Check the booklet tamper rear 
    motor.
     Is the above component 
    properly connected?
    Replace the booklet rear tamper 
    motor. Go to “Booklet rear tamper motor removal” on page 4-264.
    Replace the connection.
    9Perform a POR.
     Does the error continue when 
    the power is turned off/on?
    Replace the booklet controller 
    card assembly. Go to “Booklet controller card assembly removal” on page 4-254.
    Problem resolved
    10Perform a POR.
     Does the error continue when 
    the power is turned off/on?
    Replace the finisher PCBA. Go to “Finisher PCBA removal” on page 4-285.
    Problem resolved
    StepAction and questionsYesNo
    1Check the booklet unit interface 
    connector assembly.
     Is the above component free of 
    damage?
    Go to step 2.Replace the booklet unit interface 
    contact. 
    2Check the main connector on the 
    booklet unit sensor interface 
    cable assembly.
     Is the above component free of 
    damage?
    Go to step 3.Replace the booklet sensor 
    interface cable assembly. 
    3Check the main connector on the 
    booklet unit motor interface cable 
    assembly.
     Is the above component free of 
    damage?
    Go to step 4.Replace the booklet motor 
    interface cable assembly. 
    Step Action and questions Yes No 
    						
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    4Check the booklet rear tamper by 
    moving it manually.
     Does the above component 
    slide back and forth properly?
    Go to step 5.Remove obstructions.
    5Check the sensor (booklet rear 
    tamper HP) for proper operation.
    1. Enter the Diagnostics Menu.
    2. Touch SENSOR TESTS.
    3. Touch FINISHER SENSOR 
    TESTS.
    4. Touch Sensor (booklet rear 
    tamper HP.
     Does the display on the 
    operator panel change every 
    time the sensing area of the 
    above sensor is interrupted or 
    blocked?
    Go to step 7.Go to step 6.
    6Check the sensor (booklet rear 
    tamper HP).
     Is the sensor (booklet rear 
    tamper HP) properly 
    connected?
    Replace the sensor (booklet rear 
    tamper HP). Go to “Sensor (booklet rear tamper HP) removal” on page 4-320.
    Replace the connection.
    7Check the booklet rear tamper 
    motor for proper operation.
    When performing motor tests, ensure 
    that all cover and 
    door interlock 
    switches are 
    overridden.
    1. Enter the Diagnostics Menu.
    2. Touch MOTOR TESTS.
    3. Touch FINISHER MOTOR 
    TESTS.
    4. Touch Booklet tamper rear 
    motor (forward).
    5. Touch Booklet tamper rear 
    motor (reverse).
     Does the above component 
    operate properly?
    Go to step 6.Go to step 5.
    8Check the booklet rear tamper 
    motor.
     Is the above component 
    properly connected?
    Replace the booklet rear tamper 
    motor. Go to “Booklet rear tamper motor removal” on page 4-264.
    Replace the connection.
    9Perform a POR.
     Does the error continue when 
    the power is turned off/on?
    Replace the booklet controller 
    card assembly. Go to “Booklet controller card assembly removal” on page 4-254.
    Problem resolved
    Step Action and questions Yes No 
    						
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