Home > Lexmark > Printer > Lexmark C 950 Service Manual

Lexmark C 950 Service Manual

    Download as PDF Print this page Share this page

    Have a look at the manual Lexmark C 950 Service Manual online for free. It’s possible to download the document as PDF or print. UserManuals.tech offer 166 Lexmark manuals and user’s guides for free. Share the user manual or guide on Facebook, Twitter or Google+.

    Page
    of 1024
    							Diagnostic information 2-71
      5058-030
    Go Back Previous
    Next
    158.01 Toner dispense motor (Y) failure
    3Check the toner dispense motor 
    for proper operation.
    When performing motor tests, ensure 
    that all cover and 
    door interlock 
    switches are 
    overridden.
    1. Enter the Diagnostics Menu.
    2. Touch MOTOR TESTS.
    3. Touch PRINTER MOTOR 
    TESTS.
    4. Touch M toner dispense 
    motor.
     Does the above component 
    operate properly (motor 
    rotating)?
    Go to step 5.Go to step 4.
    4Check the toner dispense motor 
    for proper connection.
     Is the above component 
    properly connected?
    Replace the toner dispense 
    motor. Go to “Toner dispense motor removal” on page 4-166.
    Replace the connections.
    5POR the machine.
     Does the error continue?
    Replace the upper printer engine 
    PCBA.
    Go to “Upper printer engine PCBA removal” on page 4-184.
    Problem resolved
    StepAction and questionsYesNo
    1Replace the toner cartridge.
     Does the error remain?
    Go to step 2.Problem resolved
    2Check the toner smart chip PCB.
     Is the above component 
    properly connected?
    Go to step 3.Replace the connections.
    Step Action and questions Yes No 
    						
    							2-72  Service Manual 5058-030  
    Go Back Previous
    Next
    171.01 Controller cooling fan failure
    3Check the toner dispense motor 
    for proper operation.
    When performing motor tests, ensure 
    that all cover and 
    door interlock 
    switches are 
    overridden.
    1. Enter the Diagnostics Menu.
    2. Touch MOTOR TESTS.
    3. Touch PRINTER MOTOR 
    TESTS.
    4. Touch Y toner dispense 
    motor.
     Does the above component 
    operate properly (motor 
    rotating)?
    Go to step 5.Go to step 4.
    4Check the toner dispense motor 
    for proper connection.
     Is the above component 
    properly connected?
    Replace the toner dispense 
    motor. Go to “Toner dispense motor removal” on page 4-166.
    Replace the connections.
    5POR the machine.
     Does the error continue?
    Replace the upper printer engine 
    PCBA.
    Go to “Upper printer engine PCBA removal” on page 4-184.
    Problem resolved
    StepAction and questionsYesNo
    1Check the controller cooling fan.
     Is the above component 
    properly connected?
    Go to step 2.Replace the connections.
    2Replace the controller cooling 
    fan. Go to “Controller cooling fan removal” on page 4-47.
     Does the error continue?
    Go to step 3.Problem resolved
    3POR the machine.
     Does the error continue?
    Replace the lower printer engine 
    PCBA.
    Go to “Lower engine PCBA removal” on page 4-109.
    If the error remains go to step 4.
    Problem resolved
    4POR the machine.
     Does the error continue?
    Replace the upper printer engine 
    PCBA.
    Go to “Upper printer engine PCBA removal” on page 4-184.
    Problem resolved
    Step Action and questions Yes No 
    						
    							Diagnostic information 2-73
      5058-030
    Go Back Previous
    Next
    171.02 Fuser cooling fan failure
    172.01 Front upper cooling fan failure
    173.01 LVPS sub cooling fan failure 
    StepAction and questionsYesNo
    1Check the fuser cooling fan.
     Is the above component 
    properly connected?
    Go to step 2.Replace the connections.
    2Replace the fuser cooling fan. Go 
    to “Fuser cooling fan removal” on page 4-90.
     Does the error continue?
    Go to step 3.Problem resolved
    3POR the machine.
     Does the error continue?
    Replace the lower printer engine 
    PCBA.
    Go to “Lower engine PCBA removal” on page 4-109.
    If the error remains go to step 4.
    Problem resolved
    4POR the machine.
     Does the error continue?
    Replace the upper printer engine 
    PCBA.
    Go to “Upper printer engine PCBA removal” on page 4-184.
    Problem resolved
    StepAction and questionsYesNo
    1Check the front upper cooling fan.
     Is the above component 
    properly connected?
    Go to step 2.Replace the connections.
    2Replace the front upper cooling 
    fan. Go to “Front upper cooling fan removal” on page 4-88.
     Does the error continue?
    Go to step 3.Problem resolved
    3POR the machine.
     Does the error continue?
    Replace the upper printer engine 
    PCBA.
    Go to “Upper printer engine PCBA removal” on page 4-184.
    Problem resolved
    StepAction and questionsYesNo
    1Check the LVPS sub cooling fan.
     Is the above component 
    properly connected?
    Go to step 2.Replace the connections. 
    						
    							2-74  Service Manual 5058-030  
    Go Back Previous
    Next
    174.01 Charge roll HVPS cooling fan failure
    175.01 Front right cooling fan failure 
    2Replace the LVPS sub cooling 
    fan. Go to “LVPS sub cooling fan removal” on page 4-121.
     Does the error continue?
    Go to step 3.Problem resolved
    3POR the machine.
     Does the error continue?
    Replace the lower engine PCBA.
    Go to “Lower engine PCBA removal” on page 4-101.
    Problem resolved
    StepAction and questionsYesNo
    1Check the charge roll HVPS 
    cooling fan.
     Is the above component 
    properly connected?
    Go to step 2.Replace the connections.
    2Replace the charge roll HVPS 
    cooling fan. Go to “Charge roll HVPS cooling fan removal” on page 4-41.
     Does the error continue?
    Go to step 3.Problem resolved
    3POR the machine.
     Does the error continue?
    Replace the lower engine PCBA.
    Go to “Lower engine PCBA removal” on page 4-101.
    Problem resolved
    StepAction and questionsYesNo
    1Check the front right cooling fan.
     Is the above component 
    properly connected?
    Go to step 2.Replace the connections.
    2Replace the front right cooling 
    fan. Go to “Front right cooling fan removal” on page 4-86.
     Does the error continue?
    Go to step 3.Problem resolved
    3POR the machine.
     Does the error continue?
    Replace the lower engine PCBA.
    Go to “Lower engine PCBA removal” on page 4-101.
    Problem resolved
    Step Action and questions Yes No 
    						
    							Diagnostic information 2-75
      5058-030
    Go Back Previous
    Next
    175.03 PC/developer drive motor cooling fan failure 
    175.04 Front left cooling fan failure 
    175.05 Suction fan failure 
    StepAction and questionsYesNo
    1Check the PC/developer drive 
    motor cooling fan.
     Is the above component 
    properly connected?
    Go to step 2.Replace the connections.
    2Replace the PC/developer drive 
    motor cooling fan. Go to “PC/developer drive motor cooling fan removal” on page 4-142.
     Does the error continue?
    Go to step 3.Problem resolved
    3POR the machine.
     Does the error continue?
    Replace the upper printer engine 
    PCBA.
    Go to “Upper printer engine PCBA removal” on page 4-184.
    Problem resolved
    StepAction and questionsYesNo
    1Check the front left cooling fan.
     Is the above component 
    properly connected?
    Go to step 2.Replace the connections.
    2Replace the front left cooling fan. 
    Go to “Front left cooling fan removal” on page 4-84.
     Does the error continue?
    Go to step 3.Problem resolved
    3POR the machine.
     Does the error continue?
    Replace the upper printer engine 
    PCBA.
    Go to “Upper printer engine PCBA removal” on page 4-184.
    Problem resolved
    StepAction and questionsYesNo
    1Check the suction fan.
     Is the above component 
    properly connected?
    Go to step 2.Replace the connections.
    2Replace the suction fan. Go to “Suction fan removal” on page 4-173.
     Does the error continue?
    Go to step 3.Problem resolved 
    						
    							2-76  Service Manual 5058-030  
    Go Back Previous
    Next175.06 Center exhaust fan failure
    175.07 Fuser driver PCBA cooling fan failure
    175.08 Upper exhaust cooling fan failure 
    3POR the machine.
     Does the error continue?
    Replace the upper printer engine 
    PCBA.
    Go to “Upper printer engine PCBA removal” on page 4-184.
    Problem resolved
    StepAction and questionsYesNo
    1Check the center exhaust fan.
     Is the above component 
    properly connected?
    Go to step 2.Replace the connections.
    2Replace the center exhaust fan. 
    Go to “Center exhaust fan removal” on page 4-34.
     Does the error continue?
    Go to step 3.Problem resolved
    3POR the machine.
     Does the error continue?
    Replace the lower engine PCBA.
    Go to “Lower engine PCBA removal” on page 4-101.
    Problem resolved
    StepAction and questionsYesNo
    1Check the fuser driver PCBA 
    cooling fan.
     Is the above component 
    properly connected?
    Go to step 2.Replace the connections.
    2Replace the fuser driver PCBA 
    cooling fan. Go to “Fuser driver PCBA cooling fan removal” on page 4-84.
     Does the error continue?
    Go to step 3.Problem resolved
    3POR the machine.
     Does the error continue?
    Replace the lower engine PCBA.
    Go to “Lower engine PCBA removal” on page 4-101.
    Problem resolved
    StepAction and questionsYesNo
    1Check the upper exhaust fan.
     Is the above component 
    properly connected?
    Go to step 2.Replace the connections.
    Step Action and questions Yes No 
    						
    							Diagnostic information 2-77
      5058-030
    Go Back Previous
    Next
    191.01 Lower engine PCBA detect failure
    191.02–191.05 Upper engine PCBA fuse blown
    2Replace the upper exhaust fan. 
    Go to “Upper exhaust cooling fan removal” on page 4-190.
     Does the error continue?
    Go to step 3.Problem resolved
    3POR the machine.
     Does the error continue?
    Replace the upper printer engine 
    PCBA.
    Go to “Upper printer engine PCBA removal” on page 4-184.
    Problem resolved
    StepAction and questionsYesNo
    1POR the machine.
     Does the error remain?
    Go to step 2.Problem resolved
    2Check the lower engine PCBA.
     Is the above component 
    properly connected?
    Replace the lower engine PCBA.
    Go to “Lower engine PCBA removal” on page 4-101.
    Go to step 2.
    Replace the connections.
    3POR the machine.
     Does the error continue?
    Replace the upper printer engine 
    PCBA.
    Go to “Upper printer engine PCBA removal” on page 4-184.
    Problem resolved
    StepAction and questionsYesNo
    1POR the machine.
     Does the error remain?
    Go to step 2.Problem resolved
    2POR the machine.
     Does the error continue?
    Replace the upper printer engine 
    PCBA.
    Go to “Upper printer engine PCBA removal” on page 4-184.
    Problem resolved
    Step Action and questions Yes No 
    						
    							2-78  Service Manual 5058-030  
    Go Back Previous
    Next
    191.06 Lower engine PCBA fuse 2 blown
    191.07 Lower engine PCBA fuse 3 blown
    191.08 Lower engine PCBA fuse 4 blown
    StepAction and questionsYesNo
    1Warning: Remove the cause of 
    blown fuse before replacing the 
    lower engine PCBA.
    Check the following parts circuits 
    for overcurrent and overvoltage.
    • LED printhead (Y, M, C, K) 
    • Printhead interface contact 
    (Y, M, C, K) 
     Are the current and voltage 
    values normal?
    Go to step 2.Replace the faulty parts. 
    2POR the machine.
     Does the error continue?
    Replace the lower engine PCBA.
    Go to “Lower engine PCBA removal” on page 4-101.
    Problem resolved
    StepAction and questionsYesNo
    1Warning: Remove the cause of 
    blown fuse before replacing the 
    lower engine PCBA.
    Check the following parts circuits 
    for overcurrent and overvoltage:
    • Tray module controller PCBA
    • HCF 
     Are the current and voltage 
    values normal?
    Go to step 2.Replace the faulty parts. 
    2POR the machine.
     Does the error continue?
    Replace the lower engine PCBA.
    Go to “Lower engine PCBA removal” on page 4-101.
    Problem resolved
    StepAction and questionsYesNo
    1Warning: Remove the cause of 
    blown fuse before replacing the 
    lower engine PCBA.
    Check the following parts circuits 
    for overcurrent and overvoltage:
    • Tray module controller PCBA
    • HCF 
     Are the current and voltage 
    values normal?
    Go to step 2.Replace the faulty parts, or repair 
    the circuits.
    2POR the machine.
     Does the error continue?
    Replace the lower engine PCBA.
    Go to “Lower engine PCBA removal” on page 4-101.
    Problem resolved 
    						
    							Diagnostic information 2-79
      5058-030
    Go Back Previous
    Next
    191.09 Upper engine PCBA fuse 5 blown
    191.10 Lower engine PCBA fuse 6 blown
    191.11 Lower engine PCBA fuse 7 blown
    StepAction and questionsYesNo
    1Warning: Remove the cause of 
    blown fuse before replacing the 
    lower engine PCBA.
    Check the finisher circuit for 
    overcurrent and overvoltage.
     Are the current and voltage 
    values normal?
    Go to step 2.Replace the faulty parts, or repair 
    the circuits.
    2POR the machine.
     Does the error continue?
    Replace the lower engine PCBA.
    Go to “Lower engine PCBA removal” on page 4-101.
    Problem resolved
    StepAction and questionsYesNo
    1Warning: Remove the cause of 
    blown fuse before replacing the 
    lower engine PCBA.
    Check the following parts circuits 
    for overcurrent and overvoltage:
    • Media transport/MPF drive 
    motor 
    • Media feed lift motor
    • Fuser pressure roll retract 
    motor
    • Waste toner agitator motor
     Are the current and voltage 
    values normal?
    Go to step 2.Replace the faulty parts, or repair 
    the circuits.
    2POR the machine.
     Does the error continue?
    Replace the lower engine PCBA.
    Go to “Lower engine PCBA removal” on page 4-101.
    Problem resolved
    StepAction and questionsYesNo
    1Warning: Remove the cause of 
    blown fuse before replacing the 
    lower engine PCBA.
    Check the following parts circuits 
    for overcurrent and overvoltage:
    • Fuser cooling fan 
    • LVPS cooling fan 
    • Rear left exhaust fan 
    • Rear upper cooling fan
    • Front right cooling fan
     Are the current and voltage 
    values normal?
    Go to step 2.Replace the faulty parts, or repair 
    the circuits. 
    						
    							2-80  Service Manual 5058-030  
    Go Back Previous
    Next
    191.12 Lower engine PCBA fuse 8 blown
    191.13 Lower engine PCBA fuse 9 blown
    2POR the machine.
     Does the error continue?
    Replace the lower engine PCBA.
    Go to “Lower engine PCBA removal” on page 4-101.
    Problem resolved
    StepAction and questionsYesNo
    1Warning: Remove the cause of 
    blown fuse before replacing the 
    lower engine PCBA.
    Check the following parts circuits 
    for overcurrent and overvoltage:
    • MPF tray feeder motor.
    • Upper redrive motor.
    • Duplex motor.
     Are the current and voltage 
    values normal?
    Go to step 2.Replace the faulty parts, or repair 
    the circuits.
    2POR the machine.
     Does the error continue?
    Replace the lower engine PCBA.
    Go to “Lower engine PCBA removal” on page 4-101.
    Problem resolved
    StepAction and questionsYesNo
    1Warning: Remove the cause of 
    blown fuse before replacing the 
    lower engine PCBA.
    Check the toner dispense motor 
    (Y, M, C, K) for overcurrent and 
    overvoltage.
     Are the current and voltage 
    values normal?
    Go to step 2.Replace the faulty parts, or repair 
    the circuits.
    2POR the machine.
     Does the error continue?
    Replace the lower engine PCBA.
    Go to “Lower engine PCBA removal” on page 4-101.
    Problem resolved
    Step Action and questions Yes No 
    						
    All Lexmark manuals Comments (0)

    Related Manuals for Lexmark C 950 Service Manual