Kyocera TASKalfa 300i User Manual

Maintenance
9-13
9
23Hold the toner container in both hands and slowly 
remove it.
24Place the used toner container in the provided 
plastic disposal bag.
25Unwrap a new toner container and hold the new 
toner container upright and tap the top of the 
container 5 or more times.
Then turn the container the other way up and again 
tap the top of the container 5 or more times
26Then shake the toner container up and down 5 or 
more times.
Turn the toner container over and shake it another 
5 or more times....

Maintenance
9-14
27Place the used toner container in the provided 
plastic disposal bag.
28Hold the new toner container in both hands and 
gently push it into the machine.
29Using both hands, push in the toner container until 
it is locked.
30Close the front cover.
NOTE: Return the exhausted toner container and 
waste toner box to your dealer or service 
representative. The collected toner container and 
waste toner box will be recycled or disposed in 
accordance with the relevant regulations.
Downloaded...

10-1
10 Troubleshooting
This chapter explains how to solve problems with the machine.
• Solving Malfunctions .. ............................................................... ........10-2
• Responding to Error Messages . .......................................................10-6
• Clearing Paper Jams .......... ............................................................10-15
Downloaded From ManualsPrinter.com Manuals 

Troubleshooting
10-2
Solving Malfunctions
The table below provides general guidelines for problem solving.
If a problem occurs with your machine, look into the  checkpoints and perform procedures indicated on the 
following pages. If the problem persists,  contact your Service Representative.
Symptom Checkpoints Corrective Actions Reference 
Page
The operation panel 
does not respond 
when the main power 
switch is turned on. Is the machine plugged in? Plug the power cord into an AC 
outlet. —
Pressing...

Troubleshooting
10-3
10
Printouts are too dark.Is the machine in Auto 
Density mode? Set the correct density level for 
auto density. —
Is the machine in Manual 
Density mode? Use [Image Quality] to set the 
correct density level. 3-8
When changing the default density 
level, adjust the density manually 
and choose the desired level. —
Copies have a moire 
pattern (dots grouped 
together in patterns 
and not aligned 
uniformly). Is the original a printed 
photograph?
Set the image quality to [Print...

Troubleshooting
10-4
Printouts from the 
document processor 
have black lines.
Is the slit glass dirty? Clean the slit glass.
9-3
Printouts are 
wrinkled. Is the paper se
parator of the 
paper feed unit dirty? Clean the paper separator.
9-4
Is the paper damp? Replace the paper with new paper. 2-21
Is the paper set in a proper 
orientation? Change the orientation in which the 
paper is positioned. —
Cannot print. Is the machine plugged in? Plug the power cord into an AC 
outlet. —
Is the machine powered...

Troubleshooting
10-5
10
USB memory not 
recognized.Check that the USB memory 
is securely plugged into the 
machine. ——
Is the USB host blocked? Select  Unblock in the USB host 
settings. 8-72
Perform Gray 
Adjustment in the 
System Menu. is 
displayed. Over long periods of use, the 
effects of the ambient 
temperature and humidity 
can cause color output hues 
to vary slightly. Whenever the printed hues differ 
from the original document or 
image, carry out Gray Adjustment.
8-45
Symptom Checkpoints...

Troubleshooting
10-6
Responding to Error Messages
If the touch panel displays any of these messages, follow the corresponding procedure.
Alphanumeric
Error MessageCheckpoints Corrective ActionsReference 
Page
Acceptable staple 
count exceeded. Is the acceptable staple 
count exceeded? For 
details, refer to 
Specifications on page 
Appendix-25
, Appendix-26 .Press [Continue] to print without 
stapling.
Press [Cancel] to cancel the job.
—
Add paper in cassette 
1. Is the indicated cassette out 
of paper?...

Troubleshooting
10-7
10
Cannot duplex print 
on this paper.Did you select a paper size/
media type that cannot be 
duplex printed? Select the available paper type. 
Press [Continue] to print without 
using Duplex. 3-11
Cannot execute this 
job. – This job is canceled because it is 
restricted by Job Accounting. Press 
[End]. —
Cannot offset this 
paper. Did you select a paper size/
media type that cannot be 
offset? Select the available paper size/type.
Press [Continue] to print without 
using Offset....

Troubleshooting
10-8
FAX box limit 
exceeded.
– FAX box is full, and no further storage 
is available. The job is canceled. 
Press [End]. Try to perform the job 
again after printing or deleting data 
from the FAX box. —
Finisher tray is full of 
paper. Is the acceptable storage 
capacity exceeded for the 
document finisher tray? Remove paper from the document 
finisher tray.
If printing can be restarted, the touch 
panel display will prompt you to press 
[Continue]. Then press [Continue]. —
Hard Disk...