Kyocera TASKalfa 300i User Manual

Troubleshooting
10-9
10
Memory is full.– Unable to continue the job as the 
memory is used up.
Press [Continue] to print the scanned 
pages. The print job cannot be 
processed completely.
Press [Cancel] to cancel the job. —
– The process cannot be performed  due to insufficient memory. If only 
[End] is available, press [End]. The 
job will be canceled. —
Paper jam. – If a paper jam occurs, the machine 
will stop and the location of the jam 
will be indicated on the touch panel. 
Leave the machine on and...

Troubleshooting
10-10
Send error.
– An error has occurred during 
transmission.Refer to 
Responding to 
Send Error
 for the error code and 
corrective actions. 10-11
Set the waste toner 
box. – The waste toner box is not installed 
correctly. Set it correctly. 9-7
Staple jam. – If a staple jam occurs, the machine 
will stop and the location of the jam 
will be indicated on the touch panel.
Leave the machine on and follow the 
instruction to remove the jammed 
staple. —
System error.  – System error has...

Troubleshooting
10-11
10
Responding to Send Error
When an error occurs during transmission, Send Error appears. Check the error code and error message below, 
and follow the corresponding corrective actions.
Error 
Code Error Message
Corrective ActionsReference Page
1101 Failed to send the e-mail.
Failed to send i-FAX. Check the host name of the SMTP 
server on the COMMAND CENTER. 2-19
Failed to send via FTP. Check the host name of FTP.
Failed to send via SMB. Check the host name of SMB.
1102 Failed to...

Troubleshooting
10-12
1104
Failed to send the e-mail. Check the e-mail address.
* If the address is rejected by the 
domain, you cannot send the e-mail. 3-22
Failed to send i-FAX. Check the i-FAX address. *If the address is rejected by the domain, you cannot send i-FAX. FA X  S y s t e m  ( S )  
Operation Guide
Chapter 8
Internet Faxing
 (i-FAX) (Option)
1105 Failed to send via SMB. Select  [On] of the SMB settings on 
the COMMAND CENTER. 2-19
Failed to send the e-mail. Select [On] of the SMTP settings...

Troubleshooting
10-13
10
2102
2103Failed to send via FTP. Check the followings of the FTP 
server.
- Is FTP available?
- The server is not operating properly. –
Failed to send the e-mail.
Failed to send i-FAX. Check the network.
- The network cable is connected.
- The hub is not operating properly.
- The server is not operating properly.
2201 Failed to send the e-mail.
Failed to send via FTP.
Failed to send via SMB.
Failed to send i-FAX. Check the network.
- The network cable is connected.
- The hub is...

Troubleshooting
10-14
Responding to Authentication Server Connection Error
If an error occurs when connecting to the authentication server, check the error message and follow the 
corresponding corrective action appears on the operation panel.
Responding to an Attention Indicator Flashes
If an attention indicator flashes, press [Status/Job C ancel] to check an error message. If the message is not 
indicated on the touch panel when [Status/Job Cancel]  is pressed or the attention indicator flashes for 1.5...

Troubleshooting
10-15
10
Clearing Paper Jams
If a paper jam occurs, the touch panel will display  Paper 
Jam.  and the machine will stop. Refer to these 
procedures to remove the jammed paper.
Jam Location Indicators
If a paper jam occurs, the location of the jam will be displayed as the followi ng figure with a letter corresponding 
to the affected component in  the machine. Clearing instructions will also be displayed.
Status 08/08/2009    10:10
Hold
JAM   
Paper jam.
01/03 1.Remove the paper.
2.Open...

Troubleshooting
10-16
After you remove the jam, the mach
ine will warm up again and the error  message will be cleared. The machine 
resumes with the page which jam has occurred.
Precautions with Paper Jams
• Do not reuse jammed paper.
• If the paper tears during removal, be sure to remove any loose scraps of paper from inside the machine.  Scraps of paper left in the machine could cause subsequent jamming.
• Discard paper that has jammed in t he optional document finisher. A page affected by a paper jam...

Troubleshooting
10-17
10
4Remove the paper.
If the paper tears, remove every loose scrap from 
inside the machine.
5Push cassette 1 back in place securely.
6Press the specified position to close left cover 1.
Cassette 2
Follow the steps below to clear paper jams in cassette 2.
1Open left cover 2.
2Remove any paper.
Downloaded From ManualsPrinter.com Manuals 

Troubleshooting
10-18
3Pull out cassette 2.
4Remove the paper.
If the paper tears, remove every loose scrap from 
inside the machine.
5Push cassette 2 back in place securely.
6Close left cover 2.
Optional Cassettes 3 and 4
Follow the steps below to clear paper jams in cassettes 3 or 4 when using the optional paper feeder.
1Open left cover 3.
2Remove any paper.
If the paper tears, remove every loose scrap from 
inside the machine.
Downloaded From ManualsPrinter.com Manuals