Key Voice Voice Processing System Installation And Maintenance Manual

INSTALLATION AND MAINTENANCE MANUAL 4/007-76**xxx=xxx*,#,??
The two question marks represent a wildcard password, and they instruct the VP system to bypass the
password provided the PASSWORD field in the mailbox also begins with two question marks (a password
of 1234 is entered as ??1234 on the mailbox’s MAILBOX screen).
Note:When including the password bypass characters in the translation rule, remember, thatanyone calling from extension 123 can access the messages in mailbox 123, withouthaving to enter...

INSTALLATION AND MAINTENANCE MANUAL 4/007-77Also, be advised that if no name is recorded for a mailbox, the mailbox is not included in the directory.
7.14.3 Understanding Dial-by-Name Configuration Options
The following options are available to customize the operation of the dial-by-name directory.
Complete Directory Listing
You can configure the VP system so it provides callers the option of hearing a complete listing of all
mailboxes on the system.  The caller accesses this feature by pressing * during...

INSTALLATION AND MAINTENANCE MANUAL 4/007-78Directory Box 9998 Greetings
The following 4 pre-recorded options are available for use as the dial-by-name directory greeting.  All
files are located in the VM\M directory.  You can make one of the available options active in the system by
copying it over the default greeting.  For example, you can activate option 3 by accessing the \VM\M
directory from a command prompt and typing:
COPY  GT009998.OP3  GT009998.GRTOptionFilenameContents of...

INSTALLATION AND MAINTENANCE MANUAL 4/007-79All databases used with the VP system database lookup feature must be text (ASCII) files, containing one
digit string and a box number on each line.  Each line can also include special characters to expand the
capabilities of the associated Routing box.
7.15.1 Using Database Lookup to Route Calls
To route incoming calls based on the contents of a database lookup file:
1. Construct a database file indicating the keypresses callers can enter and the resulting...

INSTALLATION AND MAINTENANCE MANUAL 4/007-80You can leave out the comma and the box number (just enter the digits dddddd as described above).  If
you do, the VP system treats the digits as a default entry.  Default entries are handled as described in step
2 below.
When the VP system has finished collecting digits from the caller, it opens the database file specified on
the box setup screen and looks for a matching set of digits. One of 5 things can happen:Outcome of SearchAction Taken by the VP SystemThe...

INSTALLATION AND MAINTENANCE MANUAL 4/007-81By default, the VP system considers # to be an “end of dialing” signal.  If you need to use the # as a
normal DTMF digit, for example to send a caller to the voice mail gateway, you must enter the custom flag
number 32768 in one of the CUSTOM fields of the OTHER CUSTOMIZATIONS screen (VP systems) /
CUSTOM FLAGS screen (NTVP systems) (see section 4.11).  By specifying custom flag number 32768, you
can then enter # in the database lookup file as a digit, such...

INSTALLATION AND MAINTENANCE MANUAL 4/007-82The Colon (:) Character
You can add a : character to an entry in a database lookup file to create “speed dialing” digit strings (also
referred to as macros) for various VP system functions.
Assume, for example, there is a mailbox owner who recorded six different personal greetings—one for
each weekday and one for the weekend.  This mailbox owner changes greetings each morning to activate
the proper one for the day.  These are the steps he/she takes to change...

INSTALLATION AND MAINTENANCE MANUAL 4/007-83Digits 0 through 6 are now used as speed dialing codes to activate Monday through Friday and weekend
greetings.  Therefore, you can use digit 7 as a speed dial digit that activates call transfers to the internal
extension and 8 as a speed dial digit that activates call transfers to the home telephone number (5551212).
The two entries you add to the database lookup file are:
7,9992:101,6377,3,4,1,101,#,#,#
8,9992:101,6377,3,4,1,5551212,#,#,#
When setting up...

INSTALLATION AND MAINTENANCE MANUAL 4/007-84xxxyyyzzzz,200:xxx
In this example, all calls go to box 200.  Once in box 200, the VP system re-dials the first three digits of
the ten-digit number the caller entered previously.  The call is routed from box 200 using these three
digits.
7.16 Using Line GroupsThere are several VP system features that require the system to place outgoing calls (for example, turning
message waiting lamps on and off, calling a pager service, placing message delivery calls).  To...

INSTALLATION AND MAINTENANCE MANUAL 4/007-85and 8.  Finally, on the screens on which you enter pager numbers, you use the format {A}xxxxxxx.  For
example:
{A}5551212
Note:When pager numbers are changed remotely by mailbox owners, the VP system allows thepager number to be changed, but retains the line group setting.For any other outgoing call types (message waiting lamps, etc.) there is no need to specify a line group in
the number.  These call types default to using any of the 8 lines.
If you prefer to...