Inter-Tel Glx Plus Issue 2 Installation And Field Maintenance Manual

							PROGRAMMING Issue 2, June 1993 lNTER-TEL PRACTICES 
GLX-PLUS INSTALLATION & MAINTENANCE 
4. INITIALIZE THE SYSTEM 
4.1 The KSU and APM must be initialized when it is 
first installed and may require a reset or initialization if a 
database error occurs (refer to TROUBLESHOOT- 
ING). The KSU and APM are initialized using separate 
procedures, as described below. 
A. KSU lIWlMLIZATION 
4.2 The KSU contains the system software. The sys- 
tem features are initialized with the following default 
values. Each feature is described in this section or in the 
FEATURES section of the manual. 
l The attendant’s intercom number is 10. (This is not 
programmable.) 
0 Only the attendant’s station rings for incoming calls; 
however, the corresponding line keys flash on all 
keysets for incoming calls. 
l The timers are set as follows. Programmable timers 
are marked with an asterisk. 
-* 
-* 
- 
-* 
-* 
-* 
-* 
-* 
-* 
-* 
-* 
-* 
-* 
-* 
-* Abandoned Call timer: 6 seconds 
Attendant Recall timer: 180 seconds 
Attendant’s Abandoned Call timer: 10 minutes 
Call Forward To The Public Network timer: 
150 seconds 
Call Forward To The Public Network Warning 
timer: 30 seconds 
Call Forward No Answer timer: 15 seconds 
CO Delay timer: 2.5 seconds 
CO Flash timer: 0.7 seconds 
CO Ring Duration timer: 0.4 seconds 
Hold Recall timer: 60 seconds 
Inactivity timer: 15 seconds 
Make/break Ratio: 9 (64% break) 
Memory-dial Speed timer: 0.1 second 
Pulse-dial Speed timer: 0.1 seconds 
Pulse Interdigit timer: 0.8 seconds 
l 
l 
l 
l 
B. 
-* Speeddial Pause timer: 3 seconds 
- 
Unsupervised Conference Release timer: 90 
minutes 
System option 1 is enabled. 
All CO lines are subject to toll restriction. 
A call forward CO line is not preset. 
All keysets can access all CO lines for outgoing 
calls. 
No station options are preset. 
System speed-dial numbers are erased. Station 
speed-dial numbers (if any) are not erased. 
Ringing line preference is disabled. 
Security code is disabled and set to 9999. 
APM INITIALIZATION 
4.3 The APM software has single-line specific fea- 
tures that relate only to the single-line ports on the APM. 
Programming for these single-line port features is stored 
in the APM memory instead of the GLX-Plus System 
memory. The KSU system programming switch does 
not affect the APM database programming, therefore, 
the Position of the switch (off or on) will not interfere 
with any APM Database programming. However, any 
station options and features that are normally part of the 
KSU database programming are still programmed in the 
KSU database for the single-line stations (intercom 
numbers 20 and 21). 
4.4 The APM software database 
MUST be initialized 
using the APM Initialization feature code. The APM ini- 
tialization will have no effect on the system software or 
any keyset operation (including the two keyset ports on 
the APM module). APM initialization affects only the 
two single-line ports on the APM. 
4.5 The following parameters are set when the APM 
database is initialized: 
0 Call Waiting Tones -Allowed 
0 Intercom Ring Cadence - Standard 
0 Single-line Minimum Hookflash - 2OOms 
l Single-line Maximum Hookflash - 7OOms 
l CO dB Padding - Disabled 
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							INTER-TEL PRACTICES 
GLX-PLUS INSTALLATION & MAINTENANCE PROGRAMMING Issue 2, June 1993 
3, 
The initialization function returns the database to 
KSU Initialization 
4.6 The following steps give the procedures for ini- 
tializing the KSU. These steps MUSTbe performed be- 
fore further KSU programming is started. If an APM is 
installed, the APM software database and single-line 
ports also must be initialized ss described below. 
4.7 
TO INlTIAUZE THE iWJ: 
(1) EnsurethattheKSUPRGENspritchisintheON 
position. 
(2) Initialize the KSU: From the attendant’s station 
(intercom number 10): While on hook, dial # 0 1 
2. The GLX-Plus keyset display shows INI- 
TIALIZING DB. You hear a confirmation tone 
when the system initialization is completed. 
(3) 
If an APM is installerl, initialize the APM soft- 
ware database and APM ports as described be- 
low. 
(4) If m other programming is necessary, place the 
PRG EN switch in the OFF position. 
APM Sofiware Database and APM Port 
Initialization 
4.8 The following steps give the procedures for ini- 
tializing the APM software database and the APM 
single-line ports. If an APM is installed, these steps 
MUST be performed before further KSU or APM pro- 
gramming is started. Also, BOTH APM single-line 
ports must be initialized, even if only onepottorneither 
port will be used. 
(1) Ensure that the KSU PRGEN switch is in the ON 
position. 
(2) Initialize the APM software database: This 
procedure can be performed using either APM 
single-line port. 
a. 
b. 
C. 
d. At either single-line port, lift the handset 
and dial 
l 0 9 (APM Database Programming 
Mode). 
Dial # 1 9 
(APM Database Initialization). 
You will hear a confirmation tone followed 
by intercom dial tone. 
Hang up. 
Place a call into the GLX-Plus System (from 
an outside telephone or using a GLX-Plus 
station and a CO line) and allow it to ring for 
two ring cycles. This procedure is necessary 
to allow the APM to synchronize flash rates 
for the single-line ports. Failure toperform 
this step will cause erroneous APM port 
operation. 
(3) Initialize the APM single-line ports: 
a. 
b. 
C. 
d. 
e. At the single-line set that is connected to 
APM port 1, lift the handset. 
When you hear dial tone, dial # 3 and hang 
up until the DSS key for APM port 1 is unlit 
(approximately 15 seconds).This sets the 
station options to default values. 
After one minute, lift the handset again. 
Hang up. 
Repeat this procedure using the single-line 
set connected to 
APM port 2. 
NOTE: 
You must initialize BOTH APM single- 
line ports for proper APM operation, even ifonly 
one port or neither port will be used. 
(4) If rw other programming is necessary, place the 
PRG EN switch in the OFF position. 
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							PROGRAMMING 
Issue 2, June 1993 INTER-TEL PRACTICES 
GLX-PLUS INSTALLATION & MAINTENANCE 
5. PROGRAM THE SYSTEM AND 
STATION FEATURES 
5.1 Some general programming procedures include 
the following: 
At keysets, programming is performed using the 
keypad and line keys while the handset is on hook. 
At single-line stations, programming is performed 
off hook after dial tone is received. 
At keyset stations, lifting and replacing the handset 
stores the programmed information and completes 
the programming sequence. At single-line stations, 
hanging up and waiting until the associated DSS/ 
BLF key (on a keyset station) goes out completes the 
programming sequence. 
At a keyset, you will hear a confirmation tone every 
time you lift and replace the handset if you have 
completed a valid programming sequence. At a 
single-line station, you must wait for the associated 
DSVBLF key to go out. 
If you make a mistake, lift and replace the handset 
and start over. 
If you enter invalid information at a station, you will 
hear four short ring tones. If using a single-line set, 
hang up and wait for the DSS/BLF key for that sta- 
tion to be unlit before repeating the programming 
procedure. If using a keyset, the station returns to 
idle state and you can simply re-enter the program- 
ming code and the correct information; then lift and 
replace the handset. 
When programming system or station information 
(including single-line station programming) that is 
stored in the KSU, the KSU PRG EN switch must be 
in the ON position. 
When programming APM database, the position of 
the KSU PRG EN switch does not affect program- 
ming. It can be in the ON or OFF position. 
A. KSU DATABASE PROGRAMMING 
5.2 The following system features can be. pro- 
grammed using the attendant’s keyset. For further ex- 
planations of the timers and features, refer to the FEA- 
TURES section. Programming procedures are ex- 
plained beginning on page 5-10. 
l Attendant recall timer: A call recalling from hold 
will ring at the station where the call was placed on 
hold until this timer expires; it then recalls the atten- dant. The timer is preset to 180 seconds during ini- 
tialization. If this feature is not desired, enter 0 for . 
‘., 
the timer value. 
Hold recall timer: When a call is placed on hold, it 
does not signal the station until this timer expires. 
Then, it recalls the station where it was placed on 
hold and rings until the attendant recall timer 
expires. The timer is preset to 60 seconds during ini- 
tialization. If the timer is not desired, enter 0 for the 
timer value. 
Inactivity timer: This limits the amount of time a 
station can remain off hook and inactive before the 
system locks it out. The user must then press and re- 
lease the hookswitch before using the station again. 
The timer is preset to 15 seconds during initializa- 
tion. If the timer is not desired, enter 0 for the timer 
value. 
Call forward to the public network timer: The 
duration of a direct ring-in call or transferred outside 
call that is forwarded to the publicnetwork is limited 
by this timer (that is, the call is disconnected when 
the timer expires). Because the system does not de- 
tect loop current or disconnection signals on this 
type of call, this timer is needed to disconnect the 
line and make it available to other users after the out- 
side parties have ended their conversation. The tim- 
er is preset to 150 seconds during initialization. 
Call forward to the public network warning 
timer: Before the timer described above expires, 
both outside parties will hear a warning tone that sig- 
nals the end of the calling period. This timer deter- 
mines when the warning signal is given. It can be ad- 
justed to allow more or less time between the wam- 
ing signal and the disconnection of the call. When 
the system is initialized, this timer is preset to send 
the warning signal 30 seconds before the end of the 
call. 
Call forward no answer timer: There is a call for- 
warding option that allows the user to forward calls 
only when the station is busy or there is no answer. If 
the station is busy, an incoming call is forwarded im- 
mediately. If there is no answer, the call is forwarded 
when this timer expires. This timer is preset to 15 
seconds during initialization. 
CO flash timer: This is the duration of the hook- 
flash generated when a line key or the FLASH key is 
pressed. A timed hookflash is used to disconnect 
calls without hanging up; it also allows users to 
access PBX or telephone company features. The 
timer is preset to 0.7 seconds during initialization. 
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							INTER-TEL PRACTICES 
PROGRAMMING 
GLX-PLUS INSTALLATION & 
MAINTENANCE Issue 2, June 1993 
CO delay timer: When a station user wishes to 
redial a telephone number while still on the line, this 
timer inserts a delay between the time the user pres- 
ses the SPDL and * keys or the REDL key and the 
time the system dials the number. The delay ensures 
that the central office has restored dial tone before 
the number is dialed. The timer is preset to 2.5 
seconds during initialization. 
Speed-dial pause timer: When a series of telephone 
numbers or codes is entered in one speed-dial loca- 
tion (for example, an SCC access number, an ac- 
count code number, and a telephone number), a 
pause can be entered between the numbers to allow 
time for each number or code to be. processed. When 
a pause is entered in a speed-dial location, this timer 
is the length of the pause. It is preset to 3 seconds 
during initialization. 
Memory-dial speed timer: Some central offrces 
and PBX systems cannot process speed-dialed and 
redialed numbers as quickly as the GLX-Plus Sys- 
tem sends them (0.1 seconds per digit). This timer 
slows the dialing speed to 0.2 seconds per digit. The 
length of the DTMF tone is not affected; only the 
duration of the pause between digits is changed. The 
timer is preset to 0.1 second during initialization. 
CO ring duration timer: When the system detects 
an incoming ring signal, it causes the programmed 
ring signals that are equal to or longer than this timer. 
This prevents CO line noise from causing false ring- 
in. The timer is preset to 0.4 second during initializa- 
tion. 
Abandoned call timer: This is the time that an un- 
answered incoming CO call will continue to ring in 
to the system after the central office stops sending 
ring signal. The timer is preset to 6 seconds during 
initialization. 
Make/breakratio timer: When a C.O. line is desig- 
nated for dial-pulse signaling, the system provides a 
specific make and break time for each pulse. When 
the system is initialized, this timer is preset to 64% 
break, which represents 64% of the pulse-dial speed. 
If the pulse-dial speed timer (below) is set to 0.1 sec- 
onds, this is 64 msec. If the pulse-dial speed is 0.2, 
this is 128 msec. Refer to page 5-11 for a table show- 
ing the values. 
Pulse-dial speed timer: The speed at which the 
pulses are sent is determined by this timer. If the 
pulse-dial speed is set at 0.2, the make/break times 
are doubled, as described above. When the system is 
initialized, this timer is preset to 0.1 seconds. Pulse-dial interdigit timer: This timer controls the 
length of the pause between digits. The interval be- 
tween pulse-dialed digits can be increased or de- 
creased to meet the specifications of the central 
office. (This does not affect the pulse speed; dialing 
speed is controlled by the pulse-dial speed timer.) 
When the system is initialized, this timer is preset to 
0.8 seconds. 
Exclude CO line from toll restriction: If a CO line 
is excluded from toll restriction, toll restricted sta- 
tion users can access the CO line for placing calls 
that would normally be denied. No CO lines are pre- 
set during initialization. 
System options: System option 1 is preset during 
initialization. The first four of the following options 
apply only to stations enabled with Station option 6 
(toll restrict). 
NOTE: If more than one of the first three options 
(l-3) below are enabled, the system will compare 
the number dialed to only the lowest-numbered op- 
tion. 
- Option l- Restrict calls with 0 or 1 as first 
digit: prevents toll calls from being made if the 
first digit dialed is a 0 or 1. 
- Option2- Restrict calls with 0 or 1 as first 
digit, or more than eight digits long: prevents 
toll calls from being made if the first digit 
dialed is a 0 or 1, or if the number is more than 
eight digits long. 
- Option3- Restrict calls with 0 or 1 as first 
digit, or more than eight digits long, but 
allow 1411, 1911, and numbers that begin 
with l-555, l-xXx-555, 800, and l-800: 
Prevents toll calls from being made if the first 
digit dialed is a 0 or 1, or if the number is more 
than eight digits long. But it allows directory 
assistance, emergency, and toll-free numbers 
to be dialed. 
- Option 4 - Allow system speed-dial num- 
bers to bypass toll restriction: Permits system 
speed-dial numbers to bypass the tolbrestric- 
tions enabled by option 1,2, or 3. Because op- 
tion 4 modifies the other options, it is never 
used by itself. 
- Option 5 - Night mode toll call security 
code: Users must enter a night security code to 
place toll calls while the system is in night 
mode. When this option is enabled, all stations 
are changed to toll class 3 (all toll calls are re- 
stricted) whenever the system is placed in night 
mode. Entering the four-digit night security 
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							PROGRAMMING 
Issue 2, June 1993 INTER-TEL PRACTICES 
GLX-PLUS INSTALLATION & MAINTENANCE 
code returns the station to its normal toll re- 
striction status. 
- Option 6 - Privacy release: With privacy 
release enabled, users can directly access busy 
lines to join on-going outside calls. If desired, 
all keyset users can join one outside call. When 
a station user hangs up, only that user is discon- 
nected and any other parties remain connected. 
Multi-party calls cannot be placed on hold or 
transferred. 
- Option 7 - Night mode all calls security 
code: Users must enter a night security code to 
place any calls while the system is in night 
mode. When this option is enabled, all stations 
are changed to complete line restriction (no 
outside calls are allowed) whenever the system 
is placed in night mode. Entering the four-digit 
night security code returns the station to its 
normal toll restriction/outgoing line access 
status. 
NOTE: In order for option 7 to be enabled, op 
tion 5 must also be enabled. 
l Call forward to public network To allow keyset 
users to forward intercom and transferred calls to 
outside telephone numbers, one of the six CO lines 
must be designated for call forwarding to the public 
network. No CO lines are preset when the system is 
initialized. 
l Call forward DIL diversion line: To allow direct 
ring-in calls to be forwarded to outside telephone 
numbers, you must also set up lines for call forward 
DL diversion; this allows you to select the specific 
lines that will be allowed to forward calls to outside 
telephone numbers and exclude others, such as FX 
lines, WATS lines, and private lines. When a direct ring-in call is forwarded to an outside telephone 
number, the station that is forwarded cannot be used 
for placing or receiving other calls while the for- 
warded call is in progress. 
0 Dial pulse CO lines: As the user dials a telephone 
number manually or uses speed dial or redial on a 
dial-pulse line, the system stores the digits in a buffer 
for conversion to dial-pulse signals. The user then 
hears the digits being sent out as the system dials the 
number 
To Start The KSU Database Programming Session 
5.3 TO BEGIN PROGRAMMING: 
Ensure that the KSU PRGEN switch is in the ON 
Position. Then, from the attendant’s keyset (in- 
tercom number lo), program the system features 
as needed, using the table shown on the next 
page. 
To End The KSU Database Programming Session 
5.4 
WHEN ALL PROGRAMMING IS COMPLETED 
If no other programming is required for the sys- 
tem or stations, place the PRG EN switch in the 
OFF Position. 
CAUTION 
It is important to return the PRG EN switch to the 
OFF position when finished. Ifthe switch is left in 
the ON position, users could inadvertently 
change programming while using their stations. 
Also, the on/off feature codes for headsets, back- 
ground music, call forwarding, and do-not- 
disturb cannot be used when the PRG EN switch 
is in the ON position. 
:’ 
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							INTER-TEL PRACTICES 
GLX-PLUS INSTALLATION & MAINTENANCE PROGRAMMING 
Issue 2, June 1993 
The DSS/BLF key 
for the station re- 
mains lit until the 
database has been 
PUBLIC NETWORK 
WMING TLUER 
10 = 71% break 
11 = 79% break 
12 = 86% break 
to toll restriction. 
FORWARD TO THE 
PUBLIC NETWORK 
forwarded to ou 
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							PROGRAMMING 
Issue 2, June 1993 INTER-TEL PRACTICES 
GLX-PLUS INSTALLATION % MAINTENANCE 
B. STATION FEATURES PROGRAMMING 
5.5 The following station features can be programmed 
using each station. For more information on these fea- 
tures, refer to the FEATURES section. Program entries 
as described below. Refer to page 5-8 for general pro- 
gramming information, if needed. 
l CO line restriction: Designates the CO line(s) that 
cannot be used to make outgoing calls from the sta- 
tion. Only incoming calls, calls on hold, and recalls 
may be accessed on these CO lines. No CO lines are 
restricted during initialization. There is a special 
single-line port code for restricting all CO lines. It is 
used before initializing the APM. Refer to page 5-14 
for details. 
0 CO line ring-in assignment: An incoming call on 
any line will cause the associated line key to flash on 
all keysets. If desired, this program can be used to 
designate the CO line(s) that will ring for incoming 
calls at the station. For example, if CO lines 1 and 2 
are designated, calls will audibly ring in on those 
lines, but not on any other lines. When the system is 
initialized, only the attendant’s station (intercom 
number 10) is assigned ring-in for all CO lines. 
a Station options: No options are preset during ini- 
tialization. Single-line stations can use options 3 and 
6 only. 
- Option 1 -Incoming page disable: (Keysets 
only) Internal pages will not be heard through 
this keyset’s speaker. 
- Option 2 - Ring intercom first: (Keysefs 
only) Incoming intercom calls will ring until 
they are answered. The keyset user must press 
the ON/OFF key or lift the handset to answer 
intercom calls. 
- Option 3 - Night answer: Incoming calls 
programmed to ring in at the attendant’s station 
will audibly ring in at this station when the sys- 
tem is in night ring mode. CO lines that are pro- 
grammed to audibly ring only at stations other 
than the attendant’s station are not affected by 
night ring mode. An incoming call causes the - 
- 
- associated line key to flash on all keysets in 
both day and night ring modes. 
Option 4 - Speakerphone activation, pre- 
select disabled: (Keysets only) Prevents the 
speakerphone from being activated automati- 
cally when a line key or an Executive Keyset’s 
DSS/BLF key is pressed. When this option is 
enabled, the keyset user must press the ON/ 
OFF key to activate the speakerphone. 
Option 6 - Toll restrict: Restricts toll-call 
dialing at the station, depending on the system 
options that were enabled. 
Option 8 -Automatic line/intercom access: 
(Keysets only) Allows the user to answer any 
outside or intercom call that is ringing in to the 
station by simply lifting the handset. Intercom 
calls that would normally be received hand- 
sfree still automatically activate the speaker- 
phone, even if the keyset is ringing. 
To Start The Station Features Programming 
Session 
Place the PRG EN switch in the ON position. 
Then, from each station, program the station fea- 
tures as needed, using the tables shown on the 
next page. 
To End The Station Features Programming Session 
5.6 WHENALL SlATIONS HAVE BEEN PROGRAtUMED: 
If no other programming is required for the sys- 
tem or stations, place the PRG EN switch in the 
OFF position. 
CAUTION 
It is important to return the PRG EN switch to the 
OFF position when finished. If the switch is left in 
the ON position, users could inadvertently 
change programming while using their stations. 
Also, the on/off feature codes for headsets, back- 
ground music, call forwarding, and do-not- 
disturb cannot be used when the PRG EN switch 
is in the ON position. 
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							INTER-TEL PRACTICES 
GLX-PLUS INSTALLATION & MAINTENANCE PROGRAMMING 
Issue 2, June 1993 
Keyset Programming 
5.7 All keyset programming is done while on hook. Each keyset circuit is programmed individually using the at- 
tached keyset. The DSS/BLF key for the station remains lit until the database has been updated. Do not continue pro- 
gramming until the DSS/E3LF key is unlit. 
TO PROGRAM: 
RESTRICTED CO IJNES DIAL: THEN ENTER THIS: 
#l Press the line key(s) for the line(s) that will be restricted. For 
example, pressing line keys 2 and 3 will prevent the station 
user from using CO lines 2 and 3 for outgoing calls. (To re- 
turn to default status, skip this step.) 
CO LINES l$XT WILL 
RING IN #2 Press the line key(s) that are to audibly ring for incoming 
calls at this station. (To return to default status, skip this 
step.) 
SiXTION OPTIONS #3 Dial the desired option(s). For example, dialing 123 will en- 
able options 1,2, and 3. (To return to default status, skip this 
step.) 
WHEN FINISHED: 
Lift and replace the 
handset. 
If you hear reorder 
tone, you entered 
an invalid value. 
Start over and enter 
the correct value. 
Single-Line Programming 
5.8 All single-line programming is done while off hook. Each APM circuit (even if used for FAX or DISA) is pro- 
grammed individually using an attached single-line set. The DSS/BLF key for the station remains lit until the database 
has been updated. Do not continue programming until the DSS/BLF key is unlit. 
TO PROGRAM: 
RESTRICTED CO LJNES 
CO LINES THAT WZL 
RING IN 
STATION OPTIONS DIAL: 
#l 
THEN ENTER THIS: 
Enter the number(s) for the line(s) that will be restricted 
(l-6). For example, entering #123 will prevent the station 
user from using CO lines 2 and 3 for outgoing calls. To re- 
strict all lines, use “All CO Lines Restricted” as described 
below. (To return to default status, skip this step.) 
WHEN FINISHED: 
Hang up. 
When program- 
ming at a single- 
line station, have a 
keyset nearby so 
that you can watch 
the DSS/BLF key 
’ for the single-link 
Enter the CO line access code(s) for the line(s) that are to station or wait l5 
audibly ring for incoming calls at this station. (To return to 
default status, skip this step.) seconds before lift- 
ing the handset. 
For proper single-line station operation, this must be set 
when the ICYU is initialized Program options, dial the de- If You hear mwder sired option number(s). For example, dialing 36 will enable tone, YOU entered 
options 3 and 6. NOTE: Single-line stations can use options an invalid value. 
3 and 6 only. (To return to default status, enter only #3, with- start Over a&enter 
out any station option numbers.) 
the correct value. 
ALL CO LINES 
RESTRICTED #9 The station can be restricted from all CO lines using this 
code or from selected lines using “Restricted CO Lines” as 
described above. 
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							PROGRAMMING 
Issue 2, June 1993 INTER-TEL PRACTICES 
GLX-PLUS INSTALLATION & MAINTENANCE 
C. APM DATABASE PROGRAMMING 
5.9 The APM software has single-line specific fea- 
tures that relate only to the single-line Ports on the APM. 
Programming for these single-line port features is stored 
in the APM memory instead of the KSU system 
memory. The KSU system programming switch does 
not affect the APM database programming, therefore, 
the position of the switch (OFF or ON) will not interfere 
with any APM Database programming. However, any 
station options and features that are normally part of the 
XSU database programming are still programmed in the 
KSU database for the single-line stations (intercom 
numbers 20 and 21) using the procedure on page 5-10. 
5.10 Once the APM has been initialized (see page 
5-7 for procedures), the single-line ports can be pro- 
grammed. Because the programming is independent to 
each port, the programming for the designated port mz& 
be programmed at that particular port. The only excep- 
tions to this are the Single Line Hookflash Timers. 
These timers can be programmed from either port, but 
will affect both ports. 
5.11 The following parameters are set when the APM 
database is initialized: 
l Call Waiting Tones - Allowed 
l Intercom Ring Cadence - Standard 
l Single-line Minimum Hookflash - 2OOms 
l Single-line Maximum Hookflash - 7OOms 
l CO dB Padding - Disabled 
IMPORTANT NOTE 
It is important that, after initializing the APM, you 
place a call into the GLX-Plus System (using an out- 
side telephone or one of the GLX-Plus stations and 
a CO line) and allow it to ring for two ring cycles. 
This procedure is necessary to allow the APM to 
synchronize flash rates for the single-line ports. 
Failure to perform this step will cause erroneous 
APM port operation. 
5.12 Each single-line port is independently pro- 
grammed using an industry standard 2500 set. Call Waiting Tones 
5.13 Call waiting tones can be disabled for each 
single-line port. This prevents call interruptions when a 
device such as a modem or a facsimile machine is at- 
tached. When the tones are disabled and a modem or 
FAX device is connected to a single-line port, incoming 
calls will not have call waiting tones interfering with the 
call. 
5.14 The following steps are used to enable or disable 
Call Waiting Tones at a single-line port: 
(1) At the single-line port to be programmed, lift the 
handset and dial * 0 9 (APM Database Program- 
ming Mode). 
(2) Dial # 10 to disable call waiting tones or dial # 2 
0 to enable call waiting tones. You will hear a 
confirmation tone. 
(3) Hang up 
Ring Cadence 
5.15 Some FAX machines cannot recognize the stan- 
dard intercom ring cadence of the GLX-Plus System. 
This option allows the ring cadence to be extended when 
a FAX is attached to the single-line port. Not all FAX 
machines have the same tolerances for ring cadence 
detection. 
5.16 The GLX-Plus standard intercom ring cadence is 
two, 0.2 second bursts of tone at two-second intervals. 
To allow some flexibility, the intercom ring cadence can 
be extended to a continuous ring pattern of 1 second 
ON/l second OFF. 
5.17 The extended intercom ring cadence does not af- 
fect the CO ring cadence when enabled. 
5.18 The following procedures are used to program 
the incoming ring cadence for a single-line port: 
(1) At the single-line port to be programmed, lift the 
handset and dial * 0 9 (APM Database Program- 
ming Mode). 
(2) Dial # 11 for Extended ring cadence or dial # 2 1 
for Standard ring cadence. You will hear a con- 
firmation tone. 
(3) Hang up 
Page 5-14  
						

							INTER-TEL PRACTICES 
GLX-PLUS INSTALLATION & MAINTENANCE PROGRAMMING 
Issue 2, June 1993 
Single-Line Hwktlash Timers 
NOTE: The Single-Line Hookflash timers must be set 
at least 0.1 seconds apart. For example, if the maximum 
timer is set for 0.4 seconds, the minimum timer must be 
0.3 or lower. 
5.19 The Single-Line Minimum Hookflash timer 
controls the minimum length of time that a single-line 
station must stay on hook for a hookflash to be recog- 
nized by the APM software. A hookflash shorter than 
this timer will be ignored by the APM software. 
5.20 The timer has a default value of 0.2seconds and a 
range of 0.1 seconds to 1.0 second. 
5.21 
er: 
(1) The following steps are used to program this tim- 
At the single-line port to be programmed, lift the 
handset and dial * 0 9 (APM Database Program- 
ming Mode). 
(2) 
(3) 
5.22 Dial # 1 5 (Single Line Minimum Hookflash 
Timer) and the desired valid two-digit value for 
the timer in tenths of a second (01-10). For ex- 
ample, a timer setting of 0.5 seconds would re- 
quire you to enter 05. You will hear a confirma- 
tion tone. 
Hang up. 
The Single Line Maximum Hookflash timer 
controls the maximum length of time that a single-line 
station can remain on hook for a hookflash to be recog- 
nized by the APM software. If the station remains on 
hook longer than this timer, the call is disconnected. 5.23 The timer has a default value of 0.7 seconds and a 
range of 0.2 seconds to 2.0 seconds. 
5.24 The following steps are used to program this tim- 
er: 
(1) At the single-line port to be programmed, lift the 
handset and dial * 0 9 (APM Database Program- 
ming Mode). 
(2) Dial # 1 6 (Single Line Maximum Hookflash 
Timer) and the desired valid two-digit value for 
the timer in tenths of a second (02-20). For ex- 
ample, a timer setting of 0.5 seconds would re- 
quire you to enter 05. You will hear a conflrrna- 
tion tone. 
(3) Hang up. 
Single-Line Port dB Padding 
5.25 Some single-line devices can produce distorted 
DTh@ signals which may not be detected by the central 
office or other GLX-Plus stations. If desired, the audio 
path (transmit and receive) for the APM port can be atte- 
nuated by 3 dB. When the APM is initialized, the dB 
padding is disabled. 
5.26 
ture: 
(1) 
(2) 
(3) The following steps are used to program this fea- 
At the single-line port to be programmed, lift the 
handset and dial * 0 9 (APM Database Program- 
ming Mode). 
Dial # 13 to disable dB padding or dial # 2 3 to 
enabled dB padding. You will hear a confirma- 
tion tone. 
Hang up. 
Page 5-15