Inter-Tel Axxess Administrators Guide

							Page 41
Administrator Procedures
INTER-TEL AXXESS MANUAL – Issue 5.1, March 2000
Default AXXESSORY Talk Voice Prompts
FIGURE 4. Default AXXESSORY Talk Voice Prompts (Cont.)
166 January
167 February
168 March
169 April
170 May
171 June
172 July
173 August
174 September
175 October
176 November
177 December
178 First
179 Second
180 Third
181 Fourth
182 Fifth
183 Sixth
184 Seventh
185 Eighth
186 Ninth
187 Tenth
188 Eleventh
189 Twelfth
190 Thirteenth
191 Fourteenth
192 Fifteenth
193 Sixteenth
194 Seventeenth
195 Eighteenth
196 Nineteenth
197 Twentieth
198 Twenty-first
199 Twenty-second
200 Twenty-third
201 Twenty-fourth
202 Twenty-fifth
203 Twenty-sixth
204 Twenty-seventh205 Twenty-eighth
206 Twenty-ninth
207 Thirtieth
208 Thirty-first
209 ...the voice mail system.
210 The system is set to notify you 
between...
211 ...is turned off.
212 ...is turned on to call your pager at...
213 ...with all new messages.
214 ...with all priority messages.
215 ...starting at...
216 ...ending at...
217 For mailbox and group list mainte-
nance, press 2.
218 To send a message to all subscribers, 
press 1.
219 To make a custom recording, press 
1.
220 To select a custom recording, press 
2.
221 Not used; Available for custom 
prompts
222 Please enter the recording number.
223 After the tone, please record. Then 
press POUND.
224 Recording saved.
225 To continue recording, press 
POUND.
226 Not used; Available for custom 
prompts
227 No saved messages.
228 To change and spell the first name, 
press 5.
229 To change and spell the last name, 
press 5.
230 Using the keys on your telephone, 
please spell the first name of the 
person. Then press POUND. For the 
letter Q, press 7. For the letter Z, 
press 9.
231 No message left.
232 ...last... 
						

							Page  42
Administrator Procedures
INTER-TEL AXXESS MANUAL – Issue 5.1, March 2000
Default AXXESSORY Talk Voice Prompts
FIGURE 4. Default AXXESSORY Talk Voice Prompts (Cont.)
233 ...an outside caller at...
234 Message was sent from...
235 This matches the mailbox of...
236 ...an unknown caller.
237 To turn off the envelope, press 5.
238 To accept the changes, press 
POUND.
239 The envelope is turned off.
240 Please enter the application exten-
sion number.
241 To select a day recording, press 1.
242 To select a night recording, press 2.
243 If this is the correct recording, press 
POUND.
244 Warning, no recording has been 
made.
245 Invalid application entered.
246 ...is not a valid recording number.
247-
252Not used; Available for custom 
prompts
253 This is a return receipt verifying the 
message sent has been heard.
254 I’m sorry. Private messages cannot 
be for warded.
255 This is the message center calling 
for...
256 If you are the correct person, press 
POUND.
257 ...One
258 ...Two
259 ...Three
260 ...Four
261 ...Five
262 ...Six
263 ...Seven
264 ...Eight
265 ...Nine
266 ...Ten
267 ...Eleven
268 ...Twelve
269 ...Thirteen270 ...Fourteen
271 ...Fifteen
272 ...Sixteen
273 ...Seventeen
274 ...Eighteen
275 ...Nineteen
276 ...Twenty
277 ...Thirty
278 ...Forty
279 ...Fifty
280 ...Sixty
281 ...Seventy
282 ...Eighty
283 ...Ninety
284 ...Hundred
285 This mailbox is currently full and 
cannot receive new messages.
286 Oh
287 ...of which are priority.
288 Priority message received...
289 Otherwise, press STAR.
290 When you are finished entering 
mailbox numbers, press POUND.
291 Otherwise, press POUND.
292 For PM, press 2.
293 For Sunday, press 1.
294 For Monday, press 2.
295 For Tuesday, press 3.
296 For Wednesday, press 4.
297 For Thursday, press 5.
298 For Friday, press 6.
299 For Saturday, press 7.
300 For Monday through Friday service, 
press 1.
301 For all the days of the week, press 2.
302 Thousand
303 The hard disk is...
304 ...percent full.
305 I’m sorry. Voice mail is full and can-
not re cord any messages. 
						

							Page 43
Administrator Procedures
INTER-TEL AXXESS MANUAL – Issue 5.1, March 2000
Default AXXESSORY Talk Voice Prompts
FIGURE 4. Default AXXESSORY Talk Voice Prompts (Cont.)
306 Zero
307 POUND
308 STAR
309 Group list number...
310 Please speak louder.
311 You have recorded for the maximum 
time permitted.
312 Not used; Available for custom 
prompts
313 Resuming playback.
314 You have one priority message.
315 Use 2 digits for the hour and 2 digits 
for the minutes.
316-
317Not used; Available for custom 
prompts
318 You have chosen not to have a pass-
word.
319 I’m sorry. This mailbox is currently 
in use and cannot be accessed. 
Please try again later.
320 Not used; Available for custom 
prompts
321 If you are calling from a rotary-type 
telephone, please stay on the line 
and your call will be answered.
322  You can not reply to a system sent 
message.
323 Zero is not a valid entry. To spell a 
name, please press one number on 
the telephone key pad for each letter 
of the person’s name you are enter-
ing. For the letter A, press the num-
ber 2 key one time and for the letter 
F, press the number 3 key one time. 
When you are finished, press 
POUND.
324 Zero is not a valid entry. To spell a 
name, please press the associated 
number on the telephone keypad 
with the desired letter of the person’s 
name you are entering. For the letter 
A, press the number 2 key once. for 
the letter B, press it twice and for 
the letter C, three times. When you 
are finished, press POUND.
325 Please select the days of the week.326 To select individual week days, 
press 3.
327 Service is set for Monday through 
Friday.
328 Service is set for each day of the 
week.
329 Recording canceled.
330 The system was busy and could not 
deliver message notification at the 
specified time.
331 The system was unable to deliver 
message notification due to a pro-
gramming error.
332 Extension ID...
333 ...the operator.
334 ...the operator...
335 Remote Messaging will call...
336 To change a cascade level, press 1.
337 To select a message notification cat-
egory, press 4.
338 Please enter the cascade level you 
wish to program.
339 ...with a pager number of...
340 To change the pager dial string, 
press 3.
341 To call an internal extension, press 
1.
342 To call an outside number, press 2.
343 Not used; Available for custom 
prompts
344 Please enter the digits for your digi-
tal pager and wait for further 
instructions.
345 The new pager number is...
346 Mailbox Number
347 New Message Count
348 Pause
349 You must program a telephone num-
ber first.
350 You have chosen not to have a pager 
number.
351 Cascade Level... 
						

							Page  44
Administrator Procedures
INTER-TEL AXXESS MANUAL – Issue 5.1, March 2000
Default AXXESSORY Talk Voice Prompts
FIGURE 4. Default AXXESSORY Talk Voice Prompts (Cont.)
352 You did not enter a valid document 
number.
353 This document is currently unavail-
able.
354 ... is not a valid document number.
355 You have already selected that docu-
ment.
356 To cancel, press STAR.
357 You have selected the maximum 
number of documents allowed.
358 To send your fax, press pound.
359 You have selected one document.
360 You haven’t selected any documents 
yet.
361 You may select one more document 
during this call.
362 You may select up to...
363 ... more documents during this call.
364 Selections Canceled.
365 The number that will appear on your 
fax cover sheet is...
366 You have chosen not to have your 
extension appear on your cover 
sheet.
367 If you would like to have your fax 
automatically delivered to you later, 
press pound.
368 To re-enter the number, press 3.
369 If you wish to have your extension 
appear on your cover sheet, enter the 
extension followed by the POUND 
key.
370 If you are calling from your fax 
machine, press 1.
371 Press the start button on your fax 
machine now.
372 All of our fax lines are currently 
busy.
373 Please try again later.
374 Your fax will be delivered to...
375 Your fax will be delivered shortly.376 I am unable to communicate with 
your fax machine. Please make sure 
it is operating properly and try 
again.
377 Please enter the 10 digit area code 
and telephone number of your fax 
machine.
378 The number you enter may be up to 
twenty digits in length.
379 Your fax is scheduled to be deliv-
ered at...
380 Please enter a document number.
381 When you have finished importing 
documents, press star.
382 Document number...
383 ...is currently in use.
384 ...already exists.
385 To replace this document, press 
POUND.
386 Document received.
387 Press POUND to continue.
388 To import a fax document, press 4.
389 If this is an international call, enter 
011 followed by your country code 
and your fax number. Then, press 
POUND.
390 I’m sorry. I’m not allowed to dial 
that number.
391 To receive your documents, please 
hang up and call from your fax 
machine.
392 The system does not have enough 
disk space to import your document.
393 The system is unable to import your 
document because it will exceed the 
Maximum Fax Library Size.
394 For recording options, press 3.
395 There are...
396 ... calls ahead of you.
397 Your call should be answered 
within...
398 You have selected...
399 ...documents. 
						

							Page 45
Administrator Procedures
INTER-TEL AXXESS MANUAL – Issue 5.1, March 2000
Default AXXESSORY Talk Voice Prompts
FIGURE 4. Default AXXESSORY Talk Voice Prompts (Cont.)
400 Hello, you’ve reached our voice 
messaging system.
401 Hello, you’ve reached our automated 
call handling system.
402-
499Not used; Available for custom 
prompts
500 If you know your party’s extension 
number, enter it now.
501 To leave a message, press 1.
502 To try another extension, press 2.
503 Please hold while your call is being 
transferred to...
504 Not used; Available for custom 
prompts
505 To return to the menu, press 2.
506 Your fax is scheduled to be deliv-
ered on...
507 The system already contains the 
maximum number of fax documents 
allowed.
508 The system does not have enough 
disk space to import any more docu-
ments.
509 The system is currently at or above 
the Maximum Fax Library Size.
510 Levels 1 through 9 are currently dis-
abled.
511 Your call will be answered in the 
order it was received.
512 There is one call ahead of you.
513 To change your transfer method, 
press 5.
514 Your current transfer method is 
unannounced.
515 Your current transfer method is 
screened.
516 Your current transfer method is 
announce only.
517 To select unannounced transfers, 
press 1.
518 For screened transfers, press 2.
519 For announce only, press 3.
520 Who should I say is calling?521 To replay the announcement, press 
1.
522 To send this call to voice mail, press 
2.
523 To forward this call to another 
extension, press 3.
524 To accept this call, press POUND.
525 To refuse this call, press STAR.
526 You have a call from...
527-
534Not used in AXXESSORY Talk; 
Available for custom prompts
535 Please enter the extension number.
536-
537Not used in AXXESSORY Talk; 
available for custom prompts
538 For system prompt replacement or 
reinstatement, press 6.
539 Please enter the number of the sys-
tem prompt.
540 The system prompt has been 
replaced by the following custom 
prompt...
541 The original system prompt is...
542 To replace this system prompt with a 
custom prompt, press 3.
543 ...is not a valid system prompt num-
ber.
544 To delete the custom prompt and 
reinstate the system prompt, press 9.
545 To replace this custom prompt with 
a new custom prompt, press 3.
546 You have no deleted messages.
547 You have one deleted message.
548 ...deleted messages.
549 To recover deleted messages, press 
2.
550 To recover this message, press 7.
551 Message recovered.
552 To purge this message, press 9.
553 Message purged.
554 To listen to deleted messages, press 
1.
555 To recover all messages, press 2.
556 To purge all messages, press 3. 
						

							Page  46
Administrator Procedures
INTER-TEL AXXESS MANUAL – Issue 5.1, March 2000
Default AXXESSORY Talk Voice Prompts
FIGURE 4. Default AXXESSORY Talk Voice Prompts (Cont.)
557 ...messages recovered.
558 ...messages purged.
559 ...message recovered.
560 ...message purged.
561 For message options, press 5.
562 For more options, press 9. 
563 To change the fax destination num-
ber, press 1.
564 Please enter the extension number of 
your fax destination, followed by the 
[#] key.
565 Your fax destination is...
566 You have chosen not to have a fax 
destination.
567 Invalid extension.
568 Fax destination saved.
569 Fax destination erased.
570 To cancel unheard sent messages, 
press 1.
571 All sent messages have been heard.
572 Enter the destination mailbox.
573 This mailbox has one unheard mes-
sage.574 ...unheard messages.
575 To append to the message, press 2.
576 To leave a voice mail message, press 
1.
577 To make a return call, press 2.
578 Please hold while your call is being 
transferred to an outside number.
579-
580Not used; Available for custom 
prompts
581…has just listened to the original 
message.
582 This mailbox has...
583-
591Not used; Available for custom 
prompts
592 Im sorry. Im not allowed to dial 
that number.
593 Message received from an outside 
number with no caller ID informa-
tion.
594 Im sorry. I do not have valid Caller 
ID information.
595 ...the network... 
						

							Page 47
Administrator Procedures
INTER-TEL AXXESS ADMINISTRATOR’S GUIDE – Issue 5.1, March 2000
Administrator Database Programming Planning Sheets
FIGURE 5.Administrator Database Programming Planning Sheets
CUSTOM AUDIOTEX RECORDINGS: If you record special recordings for the AXXESSORY Talk applications
(see page 375 for instructions), record the information here:
RECORDING # TEXT WHERE USED (EXT #)
SampleThank you for calling XYZ Company. All of our representatives are busy 
right now. Please hold.Ext.2011 (Hunt Group 
Overflow Station) 
						

							Page  48
Administrator Procedures
INTER-TEL AXXESS ADMINISTRATOR’S GUIDE – Issue 5.1, March 2000
Administrator Database Programming Planning Sheets
FIGURE 5.   Administrator Database Programming Planning Sheets (Cont’d)
STATION PROGRAMMING: For each station to be programmed, record the following information:
SYSTEM PROGRAMMING: Record the following system-wide information:
Administrator Database Programming Password: ___________________________
Do-Not-Disturb Messages:Station Extension #:
Administrator station? Yes or No
Attendant station? Yes or No
House Phone? Yes or No
This station’s attendant:
Username:
Toll restriction classes of service:
DEFAULT MESSAGE NEW ENGLISH MESSAGE NEW JAPANESE MESSAGE
MESSAGE 01 (DO-NOT-DISTURB)
MESSAGE 02 (LEAVE A MESSAGE)
MESSAGE 03 (IN MEETING UNTIL)
MESSAGE 04 (IN MEETING)
MESSAGE 05 (ON VACATION ’TIL)
MESSAGE 06 (ON VACATION)
MESSAGE 07 (CALL ME AT)
MESSAGE 08 (AT THE DOCTOR)
MESSAGE 09 (ON A TRIP)
MESSAGE 10 (ON BREAK)
MESSAGE 11 (OUT OF TOWN ’TIL)
MESSAGE 12 (OUT OF OFFICE)
MESSAGE 13 (OUT UNTIL)
MESSAGE 14 (WITH A CLIENT)
MESSAGE 15 (WITH A GUEST)
MESSAGE 16 (UNAVAILABLE)
MESSAGE 17 (IN CONFERENCE)
MESSAGE 18 (AWAY FROM DESK)
MESSAGE 19 (GONE HOME)
MESSAGE 20 (OUT TO LUNCH) 
						

							Page 49
Administrator Procedures
INTER-TEL AXXESS ADMINISTRATOR’S GUIDE – Issue 5.1, March 2000
Administrator Database Programming Planning Sheets
FIGURE 5.   Administrator Database Programming Planning Sheets (Cont’d)
Reminder Messages:
DEFAULT MESSAGE NEW ENGLISH MESSAGE NEW JAPANESE MESSAGE
MESSAGE 01 (MEETING):
MESSAGE 02 (STAFF MEETING):
MESSAGE 03 (SALES MEETING):
MESSAGE 04 (CANCEL MEETING):
MESSAGE 05 (APPOINTMENT):
MESSAGE 06 (PLACE CALL):
MESSAGE 07 (CALL CLIENT):
MESSAGE 08 (CALL CUSTOMER):
MESSAGE 09 (CALL HOME):
MESSAGE 10 (CALL CORPORATE):
MESSAGE 11 (CALL ENGINEERING):
MESSAGE 12 (CALL MARKETING):
MESSAGE 13 (CALL ACCOUNTING):
MESSAGE 14 (CANCEL DND):
MESSAGE 15 (CANCEL CALL FWD):
MESSAGE 16 (TAKE MEDICATION):
MESSAGE 17 (MAKE RESERVATION):
MESSAGE 18 (REVIEW SCHEDULE):
MESSAGE 19 (LUNCH):
MESSAGE 20 (REMINDER): 
						

							Page  50
Administrator Procedures
INTER-TEL AXXESS ADMINISTRATOR’S GUIDE – Issue 5.1, March 2000
Administrator Database Programming Planning Sheets
FIGURE 5.   Administrator Database Programming Planning Sheets (Cont’d)
Changing Station Extension Numbers:
OLD EXTENSION NUMBER NEW EXTENSION NUMBER