HP Photosmart Premium Fax C410 User Manual

3.Press the down arrow button to highlight Fax Speed, and then press OK.
4.Press the down arrow button to select one of the following settings, and then press
OK.
Fax speed settingFax speed
Fast (33600)v.34 (33600 baud)
Medium (14400)v.17 (14400 baud)
Slow (9600)v.29 (9600 baud)
Cause:The Fax Speed setting might have been set too fast.
If this did not solve the issue, try the next solution.
Solution 2: Check for error messages on the display
Solution:If an error condition exists that is preventing the...

Cause:An error condition was preventing the product from receiving faxes and
Backup Fax Reception was set to Off.
The product is not answering incoming fax calls
Try the following solutions to resolve the issue. Solutions are listed in order, with the most
likely solution first. If the first solution does not solve the problem, continue trying the
remaining solutions until the issue is resolved.
•Solution 1: Turn on the product
•Solution 2: Check the Auto Answer setting
•Solution 3: If you use a...

company has assigned your number a double ring pattern, make sure Double
Rings is selected as the Distinctive Ring setting.
NOTE:The product cannot recognize some ring patterns, such as those with
alternating short and long ringing patterns. If you are having problems with a ring
pattern of this type, ask your phone company to assign a non-alternating ring
pattern.
If you are not using a distinctive ring service, make sure that the Distinctive Ring
setting on the product is set to All Rings.
Cause:You...

Resolve any problems found. The product automatically begins printing all the
unprinted faxes from memory. To clear the memory, you can also delete the faxes
stored in memory by turning off the product.
Cause:The memory of the product was full.
If this did not solve the issue, try the next solution.
Solution 6: Check for error messages on the display
Solution:If an error condition exists that is preventing the product from printing
faxes, review the display for information on the error condition. Make...

NOTE:If the product has an alignment message, you might be able to press the
button next to OK to clear the message and resume faxing.
After you resolve any problems found, the product can begin answering incoming fax
calls.
Cause:An error condition was preventing the product from receiving faxes and
Backup Fax Reception was set to Off.
Pages of a fax I received are missing
Try the following solutions to resolve the issue. Solutions are listed in order, with the most
likely solution first. If the first...

Solution 1: Clear any paper jams and make sure paper is loaded in the input tray
Solution:The product might have a paper jam or be out of paper. If you have
Backup Fax Reception enabled, the product might have stored the fax in memory
upon reception. After clearing the paper jam or loading paper in the input tray, the
product automatically begins printing all the unprinted faxes from memory, in the order
they were received. If you do not have Backup Fax Reception enabled, or if the fax
was not stored in...

Cause:An error condition was preventing the product from receiving faxes and
Backup Fax Reception was set to Off.
Parts of a fax I received are cut off
Try the following solutions to resolve the issue. Solutions are listed in order, with the most
likely solution first. If the first solution does not solve the problem, continue trying the
remaining solutions until the issue is resolved.
•Solution 1: Check the sending fax machine for problems
•Solution 2: Make sure paper is loaded in the input tray...

splitter, or a parallel splitter which has two RJ-11 ports on the front and a plug on the
back.)
Figure 12-12 Example of a parallel splitter
To set up the product on a shared fax/voice line with a computer dial-up modem
1.Find the phone cord that connects from the back of your computer (your computer
dial-up modem) to a telephone wall jack. Disconnect the cord from the telephone
wall jack and plug it into the port labeled 2-EXT on the back of the product.
2.Using the phone cord supplied in the box with...

7.(Optional) Connect a phone to the other open phone port on the parallel splitter.
Figure 12-13 Back view of the product
1Telephone wall jack
2Phone cord connected to the 2-EXT port
3Parallel splitter
4Telephone (optional)
5Computer with modem
6Phone cord supplied in the box with the product connected to the 1-LINE port
8.Now you need to decide how you want the product to answer calls, automatically
or manually:
• If you set up the product to answer calls automatically, it answers all
incoming calls and...

To set up the product on a shared fax/voice line with a computer dial-up modem
and answering machine
1.Find the phone cord that connects from the back of your computer (your computer
dial-up modem) to a telephone wall jack. Disconnect the cord from the telephone
wall jack and plug it into the port labeled 2-EXT on the back of the product.
2.Using the phone cord supplied in the box with the product, connect one end to
your telephone wall jack, then connect the other end to the port labeled 1-LINE
on the...