HP Photosmart Premium Fax C410 User Manual

If this did not solve the issue, try the next solution.
Solution 2: Empty the Recycle Bin on your desktop
Solution:Empty the Recycle Bin on your desktop. You might also need to remove
files from the hard disk; for example, delete temporary files.
Cause:For scanning, there must be at least 50 MB of space available on your
computers hard disk.
Out of disk space
Solution:Close some applications and try the task again.
Cause:The computer did not have enough memory.
Card access error
Try the following...

Cause:You had not fully inserted the memory card.
Use only one card at a time
Solution:You can insert only one memory card at a time.
If more than one memory card is inserted, the attention light will blink rapidly, and an
error message will appear on the computer screen. Remove the additional memory
card to resolve the problem.
Cause:There were two or more memory cards inserted into the product at the same
time.
Card is inserted incorrectly
Solution:Turn the memory card so that the label faces up and...

After the memory card has been inserted properly, the Photo light will blink green for
a few seconds, and then remain lit.
Cause:You had not fully inserted the memory card.
Paper messages
The following is a list of paper-related error messages:
•Ink is drying
Ink is drying
Solution:Two-sided printing requires the printed sheets to be dry before printing
on the back side. Wait until the product pulls the printed sheet to print on the back
side.
Cause:Transparencies and some other media require a drying...

•Printhead appears to be missing or damaged
•Printhead problem
•Problem with printer preparation
•Ink cartridge is missing, incorrectly installed, or not intended for your product
Cartridges in wrong slot
Solution:Remove and reinsert the indicated ink cartridges into the correct slots by
matching color of cartridges to color and icon for each slot.
Printing cannot occur without one of each type of ink cartridge inserted into the correct
slot.
For more information, see:
Replace the cartridges
Cause:The...

Solution 2: Contact HP support
Solution:Write down the error code provided in the message, and then contact HP
support. Go to:
www.hp.com/support
If prompted, choose your country/region, and then click Contact HP for information
on calling for technical support.
Cause:There was a problem with the product.
Incompatible ink cartridges
Try the following solutions to resolve the issue. Solutions are listed in order, with the most
likely solution first. If the first solution does not solve the problem,...

Go to: www.hp.com/support.
If prompted, choose your country/region, and then click Contact HP for information
on calling for technical support.
Cause:The ink cartridges were not intended for use in this product.
Incompatible printhead
Solution:Contact HP support for service.
Go to: www.hp.com/support.
If prompted, choose your country/region, and then click Contact HP for information
on calling for technical support.
Cause:The printhead was not intended for use in this product, or it was damaged.
Ink...

Solution 1: Install the ink cartridges correctly
Solution:Make sure all of the ink cartridges are properly installed. Refer to the
following steps to resolve this error.
To make sure the ink cartridges are properly installed
1.Make sure the product is turned on.
2.Open the ink cartridge access door by lifting from the front right of the product,
until the door locks into place.
The print carriage moves to the center of the product.
NOTE:Wait until the print carriage stops moving before proceeding.
3.Make...

6.If an ink cartridge was sticking up and you were able to snap it back down into
place, close the ink cartridge access door and check if the error message has
gone away.
• If the message has gone away, stop troubleshooting here. The error has been
resolved.
• If the message has not gone away, proceed to the next step.
• If none of the ink cartridges were sticking up, proceed to the next step.
7.Locate the ink cartridge that is indicated in the error message, and then press the
tab on the ink cartridge...

12.Close the ink cartridge access door, and check if the error message has gone
away.
13.If you still receive the error message, turn the product off, and then on again.
Cause:The indicated ink cartridges were not installed correctly.
If this did not solve the issue, try the next solution.
Solution 2: Close the print carriage latch
Solution:Lift the latch handle and carefully lower it to make sure that the latch
securing the printhead is securely closed. Leaving the latch handle raised can result
in...

The print carriage moves to the center of the product.
NOTE:Wait until the print carriage stops moving before proceeding.
3.Locate the ink cartridge that is indicated in the error message, and then press the
tab on the ink cartridge to release it from the slot.
4.Hold the ink cartridge by its sides with the bottom pointing up and locate the
electrical contacts on the ink cartridge.
The electrical contacts are four small rectangles of copper or gold-colored metal
on the bottom of the ink cartridge.
1Ink...