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HP Photosmart Premium Fax C410 User Manual

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Page 131

Make sure the margin settings for the document do not exceed the printable area of
the product.
To check your margin settings
1.Preview your print job before sending it to the product.
In most software applications, click the File menu, and then click Print Preview.
2.Check the margins.
The product uses the margins you have set in your software application, as long
as they are greater than the minimum margins the product supports. For more
information about setting margins in your software application,...

Page 132

If this did not solve the issue, try the next solution.
Solution 2: Load paper in the input tray
Solution:If the product has only a few sheets remaining, load more paper in the
input tray. If there is plenty of paper in the input tray, remove the paper, tap the stack
of paper against a flat surface, and reload the paper into the input tray.
For more information, see:
Load media
Cause:The product picked up two sheets of paper.
The product prints slowly
Try the following solutions if the product is...

Page 133

Solution 2: Check the ink levels
Solution:Check the estimated ink levels in the ink cartridges. Insufficient ink may
cause the printhead to overheat. When the printhead overheats, the printer slows
down to allow it to cool.
NOTE:Ink level warnings and indicators provide estimates for planning
purposes only. When you receive a low-ink warning message, consider having a
replacement cartridge available to avoid possible printing delays. You do not need
to replace the cartridges until print quality becomes...

Page 134

•Solution 1: Insert the memory card properly
•Solution 2: Insert the memory card fully into the appropriate slot on the product
•Solution 3: Remove the additional memory card
•Solution 4: Reformat the memory card in your digital camera
Solution 1: Insert the memory card properly
Solution:Turn the memory card so that the label faces up and the contacts are
facing the product, and then push the card forward into the appropriate slot until the
Photo light turns on.
If the memory card is not inserted...

Page 135

If the file system on the card is corrupt, reformat the memory card in your digital
camera. For more information, see the documentation that came with your digital
camera.
CAUTION:Reformatting the memory card will delete any photos stored on the
card. If you have previously transferred the photos from your memory card to a
computer, try printing the photos from the computer. Otherwise, you will need to
retake any photos you might have lost.
Cause:The memory card file system was corrupted.
The photos on...

Page 136

If this did not solve the issue, try the next solution.
Solution 4: Check the connection from the product to your computer
Solution:Check the connection from the product to your computer. Verify that the
USB cable is securely plugged into the USB port on the back of the product. Make
sure the other end of the USB cable is plugged into a USB port on your computer.
After the cable is connected properly, turn off the product and then on again. If the
product is connected to the computer through a wired or...

Page 137

•If you are loading your original in the document feeder tray, place the paper, with
the print side up, in the tray as shown below. Place the pages in the tray so that
the top of the document goes in first.
NOTE:Do not load photos in the document feeder tray to copy. If you are copying
a photo, place it on the glass.
Cause:The original was placed incorrectly on the glass or in the document feeder
tray.
Scanned image is incorrectly cropped
Solution:The autocropping feature in the software crops anything...

Page 138

Scanned image shows dotted lines instead of text
Solution:Make a black-and-white copy of the original and then scan the copy.
Cause:If you used the Text image type to scan text that you planned to edit, the
scanner might not have recognized color text. The Text image type scans at 300 x 300
dpi, in black and white.
If you scanned an original that has graphics or artwork surrounding the text, the
scanner might not have recognized the text.
Text format is incorrect
Solution:Some applications cannot handle...

Page 139

NOTE:If you are using HP Photosmart Essential, the Optical Character
Recognition (OCR) software might not be installed on your computer. To install
the OCR software, you must re-insert the software disk and select OCR under the
Custom installation options.
Cause:The scan document settings were not set to the correct optical character
recognition (OCR) language. The OCR language tells the software how to interpret
the characters it sees in the original image. If the OCR language does not match the...

Page 140

•If you are loading your original in the document feeder tray, place the paper, with
the print side up, in the tray as shown below. Place the pages in the tray so that
the top of the document goes in first.
NOTE:Do not load photos in the document feeder tray to copy. If you are copying
a photo, place it on the glass.
Cause:The original was placed incorrectly on the glass or in the document feeder
tray.
If this did not solve the issue, try the next solution.
Solution 3: Wait until the product completes...
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