HP Photosmart Premium Fax C410 User Manual

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After the phone support period
After the phone support period, help is available from HP at an additional cost. Help may
also be available at the HP online support Web site: www.hp.com/support. Contact your
HP dealer or call the support phone number for your country/region to learn more about
support options.
Additional warranty options
Extended service plans are available for the HP Photosmart at additional costs. Go to
www.hp.com/support, select your country/region and language, then explore the...

•Solution 1: Make sure you use the power cord that came with the product
•Solution 2: Reset the product
•Solution 3: Press the On button more slowly
•Solution 4: Contact HP to replace the power supply
•Solution 5: Contact HP support for service
Solution 1: Make sure you use the power cord that came with the product
Solution:
•Make sure the power cord is firmly connected to both the product and the power
adapter. Plug the power cord into a power outlet, surge protector, or power strip.
Make sure the light...

Cause:The product experienced an error.
If this did not solve the issue, try the next solution.
Solution 3: Press the On button more slowly
Solution:The product might not respond if you press the On button too quickly.
Press the On button once. It might take a few minutes for the product to turn on. If
you press the On button again during this time, you might turn the product off.
Cause:You pressed the On button too quickly.
If this did not solve the issue, try the next solution.
Solution 4: Contact HP...

For more information on installing the software and connecting the USB cable, see
the Start Here guide that came with the product.
Cause:The USB cable was connected before the software was installed.
Connecting the USB cable before you are prompted can cause errors.
After setting up the product, it does not print
Try the following solutions to resolve the issue. Solutions are listed in order, with the most
likely solution first. If the first solution does not solve the problem, continue trying the...

If this did not solve the issue, try the next solution.
Solution 3: Check the connection between the product and computer
Solution:Check the connection between the product and computer.
Cause:The product and computer were not communicating with each other.
If this did not solve the issue, try the next solution.
Solution 4: Check that the cartridges are installed properly and have ink
Solution:Check that the cartridges are installed properly and have ink.
For more information, see:
Work with cartridges...

7.Press the down arrow button to scroll through the countries/regions. When the
country/region you want to use is highlighted, press OK.
8.When prompted, press the down arrow button to highlight Yes for confirmation,
and then press OK.
Cause:You might have selected the incorrect country/region when setting up the
product. The country/region you select determines the paper sizes shown on the
display.
The Minimum System Checks screen appears
Solution:Click Details to see what the specific problem is, and...

4.Click Retry to retry the connection.
5.Continue with the installation and restart the computer when prompted.
Cause:The USB connection between the product and the computer failed.
I received a message that an Unknown Error has occurred
Solution:Uninstall the software completely, and then reinstall it.
To uninstall the software and reset the product
1.Disconnect and reset the product.
To disconnect and reset the product
a. Make sure the product is turned on.
b. Press the On button to turn off the...

d.Go to C:\Program Files\HP or C:\Program Files\Hewlett-
Packard (for some older products) and delete the Digital Imaging
folder.
e.Go to C:\WINDOWS and rename the twain_32 folder to twain_32 old.
3.Turn off programs that run in the background.
NOTE:When the computer is turned on, a software group called the
Terminate and Stay Resident (TSR) programs automatically loads. These
programs activate some of the computer utilities, such as the anti-virus
software, but are not required for the computer to...

c. Select the appropriate check boxes to remove the unnecessary components.
More information about the Disk Cleanup utility
The Disk Cleanup utility frees hard disk space on your computer by doing the
following:
• Deleting temporary Internet files
• Deleting downloaded program files
• Emptying the Recycle Bin
• Deleting files from your temporary folder
• Deleting files created by other Windows tools
• Removing optional Windows components that you do not use
d. After selecting the components to remove,...