HP Photosmart Premium C309 User Manual

							NOTE:You cannot receive faxes automatically if you have a voice mail service at the same phone number you
use for fax calls. You must receive faxes manually; this means you must be available to respond in person to
incoming fax calls. If you want to receive faxes automatically instead, contact your telephone company to
subscribe to a distinctive ring service, or to obtain a separate phone line for faxing.
Back view of the HP Photosmart
1Telephone wall jack
2Use the phone cord supplied in the box with the HP Photosmart to connect to the 1-LINE port
To set up the HP Photosmart with voice mail
1.Using the phone cord supplied in the box with the HP Photosmart, connect one end to your telephone wall jack,
then connect the other end to the port labeled 1-LINE on the back of the HP Photosmart.
NOTE:If you do not use the supplied cord to connect from the telephone wall jack to the HP Photosmart,
you might not be able to fax successfully. This special phone cord is different from the phone cords you might
already have in your home or office.
2.Turn off the Auto Answer setting.
3.Run a fax test.
You must be available to respond in person to incoming fax calls, or the HP Photosmart cannot receive faxes.
Case G: Fax line shared with computer dial-up modem (no voice calls
received)
If you have a fax line on which you receive no voice calls, and you also have a computer dial-up modem connected
on this line, set up the HP Photosmart as described in this section.
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							Since your computer dial-up modem shares the phone line with the HP Photosmart, you will not be able to use both
your modem and the HP Photosmart simultaneously. For example, you cannot use the HP Photosmart for faxing if
you are using your computer dial-up modem to send an e-mail or access the Internet.
Back view of the HP Photosmart
1Telephone wall jack
2Use the phone cord supplied in the box with the HP Photosmart to connect to the 1-LINE port
3Computer with modem
To set up the HP Photosmart with a computer dial-up modem
1.Remove the white plug from the port labeled 2-EXT on the back of the HP Photosmart.
2.Find the phone cord that connects from the back of your computer (your computer dial-up modem) to a telephone
wall jack. Disconnect the cord from the telephone wall jack and plug it into the port labeled 2-EXT on the back
of the HP Photosmart.
3.Using the phone cord supplied in the box with the HP Photosmart, connect one end to your telephone wall jack,
then connect the other end to the port labeled 1-LINE on the back of the HP Photosmart.
NOTE:If you do not use the supplied cord to connect from the telephone wall jack to the HP Photosmart,
you might not be able to fax successfully. This special phone cord is different from the phone cords you might
already have in your home or office.
4.If your modem software is set to receive faxes to your computer automatically, turn off that setting.
NOTE:If you do not turn off the automatic fax reception setting in your modem software, the HP Photosmart
will not be able to receive faxes.
5.Turn on the Auto Answer setting.
6.(Optional) Change the Rings to Answer setting to the lowest setting (two rings).
7.Run a fax test.
When the phone rings, the HP Photosmart will answer automatically after the number of rings you set in the Rings
to Answer setting. Then it will begin emitting fax reception tones to the sending fax machine and receive the fax.
Case H: Shared voice/fax line with computer dial-up modem
If you receive both voice calls and fax calls at the same phone number, and you also have a computer dial-up modem
connected on this phone line, set up the HP Photosmart as described in this section.
Since your computer dial-up modem shares the phone line with the HP Photosmart, you will not be able to use both
your modem and the HP Photosmart simultaneously. For example, you cannot use the HP Photosmart for faxing if
you are using your computer dial-up modem to send an e-mail or access the Internet.
There are two different ways to set up the HP Photosmart with your computer based on the number of phone ports
on your computer. Before you begin, check your computer to see if it has one or two phone ports.
•If your computer has only one phone port, you will need to purchase a parallel splitter (also called a coupler),
as shown below. (A parallel splitter has one RJ-11 port on the front and two RJ-11 ports on the back. Do not
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20 Finish setting up the HP Photosmart
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							use a 2-line phone splitter, a serial splitter, or a parallel splitter which has two RJ-11 ports on the front and a
plug on the back.)
Example of a parallel splitter
•If your computer has two phone ports, set up the HP Photosmart as described below.
Back view of the HP Photosmart
1Telephone wall jack
2IN phone port on your computer
3OUT phone port on your computer
4Telephone
5Computer with modem
6Use the phone cord supplied in the box with the HP Photosmart to connect to the 1-LINE port
To set up the HP Photosmart on the same phone line as a computer with two phone ports
1.Remove the white plug from the port labeled 2-EXT on the back of the HP Photosmart.
2.Find the phone cord that connects from the back of your computer (your computer dial-up modem) to a telephone
wall jack. Disconnect the cord from the telephone wall jack and plug it into the port labeled 2-EXT on the back
of the HP Photosmart.
3.Connect a phone to the OUT port on the back of your computer dial-up modem.
4.Using the phone cord supplied in the box with the HP Photosmart, connect one end to your telephone wall jack,
then connect the other end to the port labeled 1-LINE on the back of the HP Photosmart.
NOTE:If you do not use the supplied cord to connect from the telephone wall jack to the HP Photosmart,
you might not be able to fax successfully. This special phone cord is different from the phone cords you might
already have in your home or office.
5.If your modem software is set to receive faxes to your computer automatically, turn off that setting.
NOTE:If you do not turn off the automatic fax reception setting in your modem software, the HP Photosmart
will not be able to receive faxes.
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							6.Now you need to decide how you want the HP Photosmart to answer calls, automatically or manually:
• If you set up the HP Photosmart to answer calls automatically, it answers all incoming calls and receives
faxes. The HP Photosmart will not be able to distinguish between fax and voice calls in this case; if you
suspect the call is a voice call, you will need to answer it before the HP Photosmart answers the call. To set
up the HP Photosmart to answer calls automatically, turn on the Auto Answer setting.
• If you set up the HP Photosmart to answer faxes manually, you must be available to respond in person to
incoming fax calls or the HP Photosmart cannot receive faxes. To set up the HP Photosmart to answer calls
manually, turn off the Auto Answer setting.
7.Run a fax test.
If you pick up the phone before the HP Photosmart answers the call and hear fax tones from a sending fax machine,
you will need to answer the fax call manually.
Case I: Shared voice/fax line with answering machine
If you receive both voice calls and fax calls at the same phone number, and you also have an answering machine
that answers voice calls at this phone number, set up the HP Photosmart as described in this section.
Back view of the HP Photosmart
1Telephone wall jack
2IN port on your answering machine
3OUT port on your answering machine
4Telephone (optional)
5Answering machine
6Use the phone cord supplied in the box with the HP Photosmart to connect to the 1-LINE port
To set up the HP Photosmart with a shared voice/fax line with answering machine
1.Remove the white plug from the port labeled 2-EXT on the back of the HP Photosmart.
2.Unplug your answering machine from the telephone wall jack, and connect it to the port labeled 2-EXT on the
back of the HP Photosmart.
NOTE:If you do not connect your answering machine directly to the HP Photosmart, fax tones from a
sending fax machine might be recorded on your answering machine, and you probably will not be able to
receive faxes with the HP Photosmart.
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							3.Using the phone cord supplied in the box with the HP Photosmart, connect one end to your telephone wall jack,
then connect the other end to the port labeled 1-LINE on the back of the HP Photosmart.
NOTE:If you do not use the supplied cord to connect from the telephone wall jack to the HP Photosmart,
you might not be able to fax successfully. This special phone cord is different from the phone cords you might
already have in your home or office.
4.(Optional) If your answering machine does not have a built-in phone, for convenience you might want to connect
a phone to the back of your answering machine at the OUT port.
NOTE:If your answering machine does not let you connect an external phone, you can purchase and use
a parallel splitter (also known as a coupler) to connect both the answering machine and telephone to the
HP Photosmart. You can use standard phone cords for these connections.
5.Turn on the Auto Answer setting.
6.Set your answering machine to answer after a low number of rings.
7.Change the Rings to Answer setting on the HP Photosmart to the maximum number of rings supported by your
device. (The maximum number of rings varies by country/region.)
8.Run a fax test.
When the phone rings, your answering machine will answer after the number of rings you have set, and then play
your recorded greeting. The HP Photosmart monitors the call during this time, listening for fax tones. If incoming
fax tones are detected, the HP Photosmart will emit fax reception tones and receive the fax; if there are no fax tones,
the HP Photosmart stops monitoring the line and your answering machine can record a voice message.
Case J: Shared voice/fax line with computer dial-up modem and answering
machine
If you receive both voice calls and fax calls at the same phone number, and you also have a computer dial-up modem
and answering machine connected on this phone line, set up the HP Photosmart as described in this section.
Since your computer dial-up modem shares the phone line with the HP Photosmart, you will not be able to use both
your modem and the HP Photosmart simultaneously. For example, you cannot use the HP Photosmart for faxing if
you are using your computer dial-up modem to send an e-mail or access the Internet.
There are two different ways to set the HP Photosmart with your computer based on the number of phone ports on
your computer. Before you begin, check your computer to see if it has one or two phone ports.
•If your computer has only one phone port, you will need to purchase a parallel splitter (also called a coupler),
as shown below. (A parallel splitter has one RJ-11 port on the front and two RJ-11 ports on the back. Do not
use a 2-line phone splitter, a serial splitter, or a parallel splitter which has two RJ-11 ports on the front and a
plug on the back.)
Example of a parallel splitter
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							•If your computer has two phone ports, set up the HP Photosmart as described below.
Back view of the HP Photosmart
1Telephone wall jack
2IN phone port on your computer
3OUT phone port on your computer
4Telephone (optional)
5Answering machine
6Computer with modem
7Use the phone cord supplied in the box with the HP Photosmart to connect to the 1-LINE port
To set up the HP Photosmart on the same phone line as a computer with two phone ports
1.Remove the white plug from the port labeled 2-EXT on the back of the HP Photosmart.
2.Find the phone cord that connects from the back of your computer (your computer dial-up modem) to a telephone
wall jack. Disconnect the cord from the telephone wall jack and plug it into the port labeled 2-EXT on the back
of the HP Photosmart.
3.Unplug your answering machine from the telephone wall jack, and connect it to the “OUT” port on the back of
your computer modem.
This allows a direct connection between the HP Photosmart and your answering machine, even though the
computer modem is connected first in line.
NOTE:If you do not connect your answering machine in this way, fax tones from a sending fax machine
might be recorded on your answering machine, and you might not be able to receive faxes with the
HP Photosmart.
4.Using the phone cord supplied in the box with the HP Photosmart, connect one end to your telephone wall jack,
then connect the other end to the port labeled 1-LINE on the back of the HP Photosmart.
NOTE:If you do not use the supplied cord to connect from the telephone wall jack to the HP Photosmart,
you might not be able to fax successfully. This special phone cord is different from the phone cords you might
already have in your home or office.
5.(Optional) If your answering machine does not have a built-in phone, for convenience you might want to connect
a phone to the back of your answering machine at the OUT port.
NOTE:If your answering machine does not let you connect an external phone, you can purchase and use
a parallel splitter (also known as a coupler) to connect both the answering machine and telephone to the
HP Photosmart. You can use standard phone cords for these connections.
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							6.If your modem software is set to receive faxes to your computer automatically, turn off that setting.
NOTE:If you do not turn off the automatic fax reception setting in your modem software, the HP Photosmart
will not be able to receive faxes.
7.Turn on the Auto Answer setting.
8.Set your answering machine to answer after a low number of rings.
9.Change the Rings to Answer setting on the HP Photosmart to the maximum number of rings supported by your
device. (The maximum number of rings varies by country/region.)
10.Run a fax test.
When the phone rings, your answering machine will answer after the number of rings you have set, and then play
your recorded greeting. The HP Photosmart monitors the call during this time, listening for fax tones. If incoming
fax tones are detected, the HP Photosmart will emit fax reception tones and receive the fax; if there are no fax tones,
the HP Photosmart stops monitoring the line and your answering machine can record a voice message.
Case K: Shared voice/fax line with computer dial-up modem and voice
mail
If you receive both voice calls and fax calls at the same phone number, use a computer dial-up modem on the same
phone line, and subscribe to a voice mail service through your telephone company, set up the HP Photosmart as
described in this section.
NOTE:You cannot receive faxes automatically if you have a voice mail service at the same phone number you
use for fax calls. You must receive faxes manually; this means you must be available to respond in person to
incoming fax calls. If you want to receive faxes automatically instead, contact your telephone company to
subscribe to a distinctive ring service, or to obtain a separate phone line for faxing.
Since your computer dial-up modem shares the phone line with the HP Photosmart, you will not be able to use both
your modem and the HP Photosmart simultaneously. For example, you cannot use the HP Photosmart for faxing if
you are using your computer dial-up modem to send an e-mail or access the Internet.
There are two different ways to set up the HP Photosmart with your computer based on the number of phone ports
on your computer. Before you begin, check your computer to see if it has one or two phone ports.
•If your computer has only one phone port, you will need to purchase a parallel splitter (also called a coupler),
as shown below. (A parallel splitter has one RJ-11 port on the front and two RJ-11 ports on the back. Do not
use a 2-line phone splitter, a serial splitter, or a parallel splitter which has two RJ-11 ports on the front and a
plug on the back.)
Example of a parallel splitter
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							•If your computer has two phone ports, set up the HP Photosmart as described below.
Back view of the HP Photosmart
1Telephone wall jack
2IN phone port on your computer
3OUT phone port on your computer
4Telephone
5Computer with modem
6Use the phone cord supplied in the box with the HP Photosmart to connect to the 1-LINE port
To set up the HP Photosmart on the same phone line as a computer with two phone ports
1.Remove the white plug from the port labeled 2-EXT on the back of the HP Photosmart.
2.Find the phone cord that connects from the back of your computer (your computer dial-up modem) to a telephone
wall jack. Disconnect the cord from the telephone wall jack and plug it into the port labeled 2-EXT on the back
of the HP Photosmart.
3.Connect a phone to the OUT port on the back of your computer dial-up modem.
4.Using the phone cord supplied in the box with the HP Photosmart, connect one end to your telephone wall jack,
then connect the other end to the port labeled 1-LINE on the back of the HP Photosmart.
NOTE:If you do not use the supplied cord to connect from the telephone wall jack to the HP Photosmart,
you might not be able to fax successfully. This special phone cord is different from the phone cords you might
already have in your home or office.
5.If your modem software is set to receive faxes to your computer automatically, turn off that setting.
NOTE:If you do not turn off the automatic fax reception setting in your modem software, the HP Photosmart
will not be able to receive faxes.
6.Turn off the Auto Answer setting.
7.Run a fax test.
You must be available to respond in person to incoming fax calls, or the HP Photosmart cannot receive faxes.
Additional fax setup information
For additional fax setup information, in specific countries/regions, see the Fax Configuration Web site listed below.
Austriawww.hp.com/at/faxconfig
Germanywww.hp.com/de/faxconfig
Switzerland (French)www.hp.com/ch/fr/faxconfig
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							Switzerland (German)www.hp.com/ch/de/faxconfig
United Kingdomwww.hp.com/uk/faxconfig
Spainwww.hp.com/es/faxconfig
The Netherlandswww.hp.com/nl/faxconfig
Belgium (France)www.hp.com/be/fr/faxconfig
Belgium (Dutch)www.hp.com/be/nl/faxconfig
Portugalwww.hp.com/pt/faxconfig
Swedenwww.hp.com/se/faxconfig
Finlandwww.hp.com/fi/faxconfig
Denmarkwww.hp.com/dk/faxconfig
Norwaywww.hp.com/no/faxconfig
Irelandwww.hp.com/ie/faxconfig
Francewww.hp.com/fr/faxconfig
Italywww.hp.com/it/faxconfig
South Africawww.hp.com/za/faxconfig
Polandwww.hp.pl/faxconfig
Russiawww.hp.ru/faxconfig
North Americawww.hp.com/us/faxsetup
(continued)
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							Chapter 2
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