HP Photosmart Premium C309 User Manual

							2.Press the down arrow button until Network is highlighted, and then press OK.
3.Press the down arrow button to highlight Wireless Setup Wizard, and then press OK.
This runs the Wireless Setup Wizard. The setup wizard searches for available networks, and then displays a
list of detected network names (SSIDs). The infrastructure networks appear first in the list, followed by available
ad hoc networks. The networks with the strongest signal appear first, the weakest appear last.
4.On the display, look for the network name you created on your computer (for example, Mynetwork).
5.Use the arrow buttons to highlight the network name, and then press OK.
If you found your network name and selected it, go on to step 6.
If you do not see your network name in the list
a. Select Enter a New Network Name (SSID).
The visual keyboard appears.
b. Enter the SSID. Use the arrow buttons on the control panel to highlight a letter or number on the visual
keyboard, and then press OK to select it.
NOTE:You must enter the exact uppercase (capital) and lowercase (small) letters. Otherwise, the
wireless connection will fail.
c. When you are finished entering the new SSID, use the arrow buttons to highlight Done on the visual
keyboard, and then press OK.
TIP:If the product is unable to discover the network based on the network name you entered, you will
see the following prompts. You may want to move the product closer to the computer and try running
the Wireless Setup Wizard again to automatically discover the network.
d. Press the down arrow button until Ad Hoc is highlighted, and then press OK.
e. Press the down arrow button until Yes, my network uses WEP encryption is highlighted, and then press
OK. The visual keyboard displays.
If you do not want to use WEP encryption, press the down arrow button until No, my network does not
use encryption is highlighted, and then press OK. Go to step 7.
6.If prompted, enter your WEP key as follows. Otherwise go to step 7.
a. Use the arrow buttons to highlight a letter or number on the visual keyboard, and then press OK to select it.
NOTE:You must enter the exact uppercase (capital) and lowercase (small) letters. Otherwise, the
wireless connection will fail.
b. When you are finished entering the WEP key, use the arrow buttons to highlight Done on the visual keyboard.
7.Press OK again to confirm.
The product will attempt to connect to the SSID. If a message says you entered an invalid WEP key, check the
key you wrote down for your new network, follow the prompts to correct the WEP key, and then try again.
8.When the product connects successfully to the network, go to your computer to install the software.
NOTE:You can print the Wireless Network Test report at the end of a successful Wireless Setup Wizard
connection which can help identify any potential future issues with the network setup.
Related topics
•
Install the software for a network connection
Install the software for a network connection
Use this section to install the HP Photosmart software on a computer connected to a network. Before you install the
software, make sure you have connected the HP Photosmart to a network.
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							NOTE: 1If your computer is configured to connect to a series of network drives, make sure that your computer
is currently connected to these drives before installing the software. Otherwise, the HP Photosmart software
installer might try to use one of the reserved drive letters and you will not be able to access that network drive
on your computer.
NOTE: 2Installation time can range from 20 to 45 minutes depending on your operating system, the amount
of available space, and the processor speed of your computer.
To install the Windows HP Photosmart Software
1.Quit all applications running on your computer, including any virus detection software.
2.Insert the Windows CD that came with the product into the CD-ROM drive on your computer and follow the
onscreen instructions.
3.If a dialog box about firewalls appears, follow the instructions. If you see firewall pop-up messages, you must
always accept or allow the pop-up messages.
4.On the Connection Type screen, select Through the network, and then click Next.
The Searching screen appears as the Setup program searches for the product on the network.
5.On the Printer Found screen, verify that the printer description is correct.
If more than one printer is found on the network, the Printers Found screen appears. Select the product you
want to connect.
6.Follow the prompts to install the software.
When you have finished installing the software, the product is ready for use.
7.If you disabled any virus detection software on your computer, make sure to enable it again.
8.To test your network connection, go to your computer and print a self-test report to the product.
Set up a Bluetooth connection
A Bluetooth connection provides a quick and easy way to print images from a Bluetooth-enabled computer without
using a cable. With a Bluetooth connection you can access many of the same printing features as with a USB
connection. For example, you can check the printer status, as well as the estimated amount of ink remaining in your
ink cartridges.
NOTE:The only software functionality available with a Bluetooth connection is printing. Scanning and software-
based copying cannot be done over a Bluetooth connection.
You must have Windows Vista or Windows XP and either the Microsoft Bluetooth® Protocol Stack or the Widcomm
Bluetooth® Protocol Stack installed in order to connect the HP Photosmart. It is possible to have both the Microsoft
Stack and the Widcomm Stack on your computer, but you use only one of them to connect the product.
•Microsoft stack If you have Windows Vista or Windows XP with Service Pack 2 installed on your computer,
then your computer has the Microsoft Bluetooth
® Protocol Stack. The Microsoft stack allows you to install an
external Bluetooth® adapter automatically. If your Bluetooth® adapter supports the Microsoft stack but it does
not install automatically, then you do not have the Microsoft stack on your computer. Check the documentation
that came with the Bluetooth
® adapter to see if it supports the Microsoft stack.
•Widcomm stack: If you have an HP computer with Bluetooth
® built in, or if you have installed an HP bt450, then
your computer has the Widcomm stack. If you have an HP computer and plug in an HP bt450, it will install
automatically using the Widcomm stack.
To connect the HP Photosmart with a Bluetooth connection, you will need the following:
❑A Bluetooth (compatible HCRP or SPP profile) capable device (such as a PDA, camera phone, or computer)
Some Bluetooth products exchange device addresses when they communicate with each other, so you might also
need to find out the device address of the HP Photosmart in order to establish a connection.
To find out the device address of the product
1.Press Setup.
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							2.Press the down arrow button until Bluetooth Menu is highlighted, and then press OK.
NOTE:It is required that the Bluetooth Radio is turned on to enable the Bluetooth options in the Bluetooth
Menu.
3.Press the down arrow button until Device Address is highlighted, and then press OK.
The Device Address appears, which is read only.
4.Make a note of the device address. You might need it later.
To install and print using the Microsoft stack
1.Make sure that you have installed the product software on the computer.
NOTE:The purpose of installing the software is to make sure the printer driver is available for the
Bluetooth® connection. Therefore, if you have already installed the software, you do not need to reinstall it.
If you want both a USB and a Bluetooth® connection to the HP Photosmart, install the USB connection first.
For more information, see the Setup Guide. However, if you do not want a USB connection, select Directly
to the computer on the Connection Type screen. Also, on the Connect Your Device Now screen, select
the check box next to If you are unable to connect your device now... at the bottom of the screen.
2.If you are using an external Bluetooth® adapter for your computer, make sure your computer is started and then
attach the Bluetooth® adapter to a USB port on the computer. If you have Windows Vista or Windows XP with
Service Pack 2 installed, the Bluetooth® drivers are installed automatically. If you are prompted to select a
Bluetooth® profile, select HCRP.
If your computer has Bluetooth® built in, just make sure the computer is started.
3.On the Windows taskbar, click Start, and then click Printers and Faxes (or click Control Panel, and then
Printers).
4.Click Add a printer).
5.Click Next, and then select A Bluetooth Printer.
6.Follow the onscreen instructions to finish the installation.
7.Print as you would to any printer.
To install and print using the Widcomm stack
1.Make sure that you have installed the HP Photosmart software on the computer.
NOTE:The purpose of installing the software is to make sure the printer driver is available for the
Bluetooth® connection. Therefore, if you have already installed the software, you do not need to reinstall it.
If you want both a USB and a Bluetooth® connection to the HP Photosmart, install the USB connection first.
For more information, see the Setup Guide. However, if you do not want a USB connection, select Directly
to the computer on the Connection Type screen. Also, on the Connect Your Device Now screen, select
the check box next to If you are unable to connect your device now... at the bottom of the screen.
2.Click the My Bluetooth Places icon on the desktop or in the taskbar.
3.Click View devices in range.
4.Once the available printers are discovered, double-click the name of HP Photosmart to finish the installation.
5.Print as you would to any printer.
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							Set up the HP Photosmart for faxing
Before you begin setting up the HP Photosmart for faxing, determine which kind of phone system your country/
region uses. The instructions for setting up the HP Photosmart for faxing differ depending on whether you have a
serial- or parallel-type phone system.
•If you do not see your country/region listed in the table below, you probably have a serial-type phone system.
In a serial-type phone system, the connector type on your shared telephone equipment (modems, phones, and
answering machines) does not allow a physical connection to the 2-EXT port on the HP Photosmart. Instead,
all equipment must be connected at the telephone wall jack.
NOTE:In some countries/regions that use serial-type phone systems, the phone cord that came with the
HP Photosmart might have an additional wall plug attached to it. This enables you to connect other telecom
devices to the wall jack where you plug in the HP Photosmart.
•If your country/region is listed in the table below, you probably have a parallel-type telephone system. In a
parallel-type phone system, you are able to connect shared telephone equipment to the phone line by using the
2-EXT port on the back of the HP Photosmart.
NOTE:If you have a parallel-type phone system, HP recommends you use the 2-wire phone cord supplied
with the HP Photosmart to connect the HP Photosmart to the telephone wall jack.
Countries/regions with a parallel-type phone system
ArgentinaAustraliaBrazil
CanadaChileChina
ColombiaGreeceIndia
IndonesiaIrelandJapan
KoreaLatin AmericaMalaysia
MexicoPhilippinesPoland
PortugalRussiaSaudi Arabia
SingaporeSpainTaiwan
ThailandUSAVenezuela
Vietnam  
If you are unsure which kind of telephone system you have (serial or parallel), check with your telephone company.
See the following sections to set up the HP Photosmart for faxing:
•
Choose the correct fax setup for your home or office
•
Select your fax setup case
•
Additional fax setup information
Choose the correct fax setup for your home or office
To fax successfully, you need to know what types of equipment and services (if any) share the same phone line
with the HP Photosmart. This is important because you might need to connect some of your existing office equipment
directly to the HP Photosmart, and you might also need to change some fax settings before you can fax successfully.
To determine the best way to set up the HP Photosmart in your home or office, first read through the questions in
this section and record your answers. Next, refer to the table in the following section and choose the recommended
setup case based on your answers.
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							Make sure to read and answer the following questions in the order they are presented.
1.Do you have a digital subscriber line (DSL) service through your telephone company? (DSL might be called
ADSL in your country/region.)
❑Yes, I have DSL.
❑No.
If you answered Yes, proceed directly to 
Case B: Set up the HP Photosmart with DSL. You do not need to
continue answering questions.
If you answered No, please continue answering questions.
2.Do you have a private branch exchange (PBX) phone system or an integrated services digital network (ISDN)
system?
If you answered Yes, proceed directly to 
Case C: Set up the HP Photosmart with a PBX phone system or an
ISDN line. You do not need to continue answering questions.
If you answered No, please continue answering questions.
3.Do you subscribe to a distinctive ring service through your telephone company that provides multiple phone
numbers with different ring patterns?
❑Yes, I have distinctive ring.
❑No.
If you answered Yes, proceed directly to 
Case D: Fax with a distinctive ring service on the same line. You do
not need to continue answering questions.
If you answered No, please continue answering questions.
Are you unsure if you have distinctive ring? Many phone companies offer a distinctive ring feature that allows
you to have several phone numbers on one phone line.
When you subscribe to this service, each phone number will have a different ring pattern. For example, you can
have single, double, and triple rings for the different numbers. You might assign one phone number with a single
ring to your voice calls, and another phone number with double rings to your fax calls. This allows you to tell the
difference between voice and fax calls when the phone rings.
4.Do you receive voice calls at the same phone number you will use for fax calls on the HP Photosmart?
❑Yes, I receive voice calls.
❑No.
Please continue answering questions.
5.Do you have a computer dial-up modem on the same phone line as the HP Photosmart?
❑Yes, I have a computer dial-up modem.
❑No.
Are you unsure if you use a computer dial-up modem? If you answer Yes to any of the following questions, you
are using a computer dial-up modem:
• Do you send and receive faxes directly to and from your computer software applications through a dial-up
connection?
• Do you send and receive e-mail messages on your computer through a dial-up connection?
• Do you access the Internet from your computer through a dial-up connection?
Please continue answering questions.
6.Do you have an answering machine that answers voice calls at the same phone number you will use for fax
calls on the HP Photosmart?
❑Yes, I have an answering machine.
❑No.
Please continue answering questions.
7.Do you subscribe to a voice mail service through your telephone company at the same phone number you will
use for fax calls on the HP Photosmart?
❑Yes, I have a voice mail service.
❑No.
After you have completed answering the questions, proceed to the following section to select your fax setup
case.
Select your fax setup case
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							Select your fax setup case
Now that you have answered all the questions about the equipment and services that share the phone line with the
HP Photosmart, you are ready to choose the best setup case for your home or office.
From the first column in the following table, choose the combination of equipment and services applicable to your
home or office setting. Then look up the appropriate setup case in the second or third column based on your phone
system. Step-by-step instructions are included for each case in the sections that follow.
If you have answered all the questions in the previous section and have none of the described equipment or services,
choose None from the first column in the table.
NOTE:If your home or office setup is not described in this section, set up the HP Photosmart as you would a
regular analog phone. Make sure you use the phone cord supplied in the box to connect one end to your
telephone wall jack and the other end to the port labeled 1-LINE on the back of the HP Photosmart. If you use
another phone cord, you might experience problems sending and receiving faxes.
Other equipment/services sharing
your fax lineRecommended fax setup for parallel-
type phone systemsRecommended fax setup for serial-
type phone systems
None
(You answered No to all questions.)Case A: Separate fax line (no voice callsreceived)Case A: Separate fax line (no voice callsreceived)
DSL service
(You answered Yes to question 1 only.)Case B: Set up the HP Photosmart withDSLCase B: Set up the HP Photosmart withDSL
PBX or ISDN system
(You answered Yes to question 2 only.)Case C: Set up the HP Photosmart witha PBX phone system or an ISDN lineCase C: Set up the HP Photosmart witha PBX phone system or an ISDN line
Distinctive ring service
(You answered Yes to question 3 only.)Case D: Fax with a distinctive ring serviceon the same lineCase D: Fax with a distinctive ringservice on the same line
Voice calls
(You answered Yes to question 4 only.)Case E: Shared voice/fax lineCase E: Shared voice/fax line
Voice calls and voice mail service
(You answered Yes to questions 4 and 7
only.)Case F: Shared voice/fax line with voicemailCase F: Shared voice/fax line with voicemail
Computer dial-up modem
(You answered Yes to question 5 only.)Case G: Fax line shared with computerdial-up modem (no voice calls received)Not applicable.
Voice calls and computer dial-up modem
(You answered Yes to questions 4 and 5
only.)Case H: Shared voice/fax line withcomputer dial-up modemNot applicable.
Voice calls and answering machine
(You answered Yes to questions 4 and 6
only.)Case I: Shared voice/fax line withanswering machineNot applicable.
Voice calls, computer dial-up modem,
and answering machine
(You answered Yes to questions 4, 5, and
6 only.)Case J: Shared voice/fax line withcomputer dial-up modem and answeringmachine
Not applicable.
Voice calls, computer dial-up modem,
and voice mail service
(You answered Yes to questions 4, 5, and
7 only.)Case K: Shared voice/fax line withcomputer dial-up modem and voice mailNot applicable.
Related topics
•
Additional fax setup information
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							Case A: Separate fax line (no voice calls received)
If you have a separate phone line on which you receive no voice calls, and you have no other equipment connected
on this phone line, set up the HP Photosmart as described in this section.
Back view of the HP Photosmart
1Telephone wall jack
2Use the phone cord supplied in the box with the HP Photosmart to connect to the 1-LINE port
To set up the HP Photosmart with a separate fax line
1.Using the phone cord supplied in the box with the HP Photosmart, connect one end to your telephone wall jack,
then connect the other end to the port labeled 1-LINE on the back of the HP Photosmart.
NOTE:If you do not use the supplied cord to connect from the telephone wall jack to the HP Photosmart,
you might not be able to fax successfully. This special phone cord is different from the phone cords you might
already have in your home or office.
2.Turn on the Auto Answer setting.
3.(Optional) Change the Rings to Answer setting to the lowest setting (two rings).
4.Run a fax test.
When the phone rings, the HP Photosmart will answer automatically after the number of rings you set in the Rings
to Answer setting. Then it will begin emitting fax reception tones to the sending fax machine and receive the fax.
Case B: Set up the HP Photosmart with DSL
If you have a DSL service through your telephone company, use the instructions in this section to connect a DSL
filter between the telephone wall jack and the HP Photosmart. The DSL filter removes the digital signal that can
interfere with the HP Photosmart, so the HP Photosmart can communicate properly with the phone line. (DSL might
be called ADSL in your country/region.)
NOTE:If you have a DSL line and you do not connect the DSL filter, you will not be able to send and receive
faxes with the HP Photosmart.
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							Back view of the HP Photosmart
1Telephone wall jack
2DSL filter and cord supplied by your DSL provider
3Use the phone cord supplied in the box with the HP Photosmart to connect to the 1-LINE port
To set up the HP Photosmart with DSL
1.Obtain a DSL filter from your DSL provider.
2.Using the phone cord supplied in the box with the HP Photosmart, connect one end to your telephone wall jack,
then connect the other end to the port labeled 1-LINE on the back of the HP Photosmart.
NOTE:If you do not use the supplied cord to connect from the telephone wall jack to the HP Photosmart,
you might not be able to fax successfully. This special phone cord is different from the phone cords you might
already have in your home or office.
3.Connect the DSL filter cord to the telephone wall jack.
NOTE:If you have other office equipment or services attached to this phone line, such as a distinctive ring
service, answering machine, or voice mail, see the appropriate section in this section for additional setup
guidelines.
4.Run a fax test.
Case C: Set up the HP Photosmart with a PBX phone system or an ISDN
line
If you are using either a PBX phone system or an ISDN converter/terminal adapter, make sure you do the following:
•If you are using either a PBX or an ISDN converter/terminal adaptor, connect the HP Photosmart to the port that
is designated for fax and phone use. Also, make sure that the terminal adapter is set to the correct switch type
for your country/region, if possible.
NOTE:Some ISDN systems allow you to configure the ports for specific phone equipment. For example,
you might have assigned one port for telephone and Group 3 fax and another port for multiple purposes. If
you have problems when connected to the fax/phone port of your ISDN converter, try using the port
designated for multiple purposes; it might be labeled multi-combi or something similar.
•If you are using a PBX phone system, set the call waiting tone to off.
NOTE:Many digital PBX systems include a call-waiting tone that is set to on by default. The call waiting
tone will interfere with any fax transmission, and you will not be able to send or receive faxes with the
HP Photosmart. Refer to the documentation that came with your PBX phone system for instructions on how
to turn off the call-waiting tone.
•If you are using a PBX phone system, dial the number for an outside line before dialing the fax number.
•Make sure you use the supplied cord to connect from the telephone wall jack to the HP Photosmart. If you do
not, you might not be able to fax successfully. This special phone cord is different from the phone cords you
might already have in your home or office. If the supplied phone cord is too short, you can purchase a coupler
from your local electronics store and extend it.
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							Case D: Fax with a distinctive ring service on the same line
If you subscribe to a distinctive ring service (through your telephone company) that allows you to have multiple
phone numbers on one phone line, each with a different ring pattern, set up the HP Photosmart as described in this
section.
Back view of the HP Photosmart
1Telephone wall jack
2Use the phone cord supplied in the box with the HP Photosmart to connect to the 1-LINE port
To set up the HP Photosmart with a distinctive ring service
1.Using the phone cord supplied in the box with the HP Photosmart, connect one end to your telephone wall jack,
then connect the other end to the port labeled 1-LINE on the back of the HP Photosmart.
NOTE:If you do not use the supplied cord to connect from the telephone wall jack to the HP Photosmart,
you might not be able to fax successfully. This special phone cord is different from the phone cords you might
already have in your home or office.
2.Turn on the Auto Answer setting.
3.Change the Distinctive Ring setting to match the pattern that the telephone company assigned to your fax
number.
NOTE:By default, the HP Photosmart is set to answer all ring patterns. If you do not set the Distinctive
Ring to match the ring pattern assigned to your fax number, the HP Photosmart might answer both voice
calls and fax calls or it might not answer at all.
4.(Optional) Change the Rings to Answer setting to the lowest setting (two rings).
5.Run a fax test.
The HP Photosmart will automatically answer incoming calls that have the ring pattern you selected (Distinctive
Ring setting) after the number of rings you selected (Rings to Answer setting). Then it will begin emitting fax
reception tones to the sending fax machine and receive the fax.
Set up the HP Photosmart for faxing 17
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							Case E: Shared voice/fax line
If you receive both voice calls and fax calls at the same phone number, and you have no other office equipment (or
voice mail) on this phone line, set up the HP Photosmart as described in this section.
Back view of the HP Photosmart
1Telephone wall jack
2Use the phone cord supplied in the box with the HP Photosmart to connect to the 1-LINE port
3Telephone (optional)
To set up the HP Photosmart with a shared voice/fax line
1.Using the phone cord supplied in the box with the HP Photosmart, connect one end to your telephone wall jack,
then connect the other end to the port labeled 1-LINE on the back of the HP Photosmart.
NOTE:If you do not use the supplied cord to connect from the telephone wall jack to the HP Photosmart,
you might not be able to fax successfully. This special phone cord is different from the phone cords you might
already have in your home or office.
2.Now you need to decide how you want the HP Photosmart to answer calls, automatically or manually:
• If you set up the HP Photosmart to answer calls automatically, it answers all incoming calls and receives
faxes. The HP Photosmart will not be able to distinguish between fax and voice calls in this case; if you
suspect the call is a voice call, you will need to answer it before the HP Photosmart answers the call. To set
up the HP Photosmart to answer calls automatically, turn on the Auto Answer setting.
• If you set up the HP Photosmart to answer faxes manually, you must be available to respond in person to
incoming fax calls or the HP Photosmart cannot receive faxes. To set up the HP Photosmart to answer calls
manually, turn off the Auto Answer setting.
3.Run a fax test.
4.Plug your phone into the telephone wall jack.
5.Do one of the following, depending on your phone system:
• If you have a parallel-type phone system, remove the white plug from the port labeled 2-EXT on the back of
the HP Photosmart, and then connect a phone to this port.
• If you have a serial-type phone system, you might plug your phone directly on top of the HP Photosmart
cable which has a wall plug attached to it.
If you pick up the phone before the HP Photosmart answers the call and hear fax tones from a sending fax machine,
you will need to answer the fax call manually.
Case F: Shared voice/fax line with voice mail
If you receive both voice calls and fax calls at the same phone number, and you also subscribe to a voice mail
service through your telephone company, set up the HP Photosmart as described in this section.
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