HP Photosmart Premium C309 User Manual

							HP Photosmart Premium Fax C309 series
 
						

							Contents
1 HP Photosmart Premium Fax C309 series Help..............................................................................................................3
2 Finish setting up the HP Photosmart
Add the HP Photosmart to a network...................................................................................................................................5
Set up a Bluetooth connection...........................................................................................................................................10
Set up the HP Photosmart for faxing..................................................................................................................................12
3 Get to know the HP Photosmart
Printer parts........................................................................................................................................................................29
Control panel features........................................................................................................................................................31
Control panel features (HP Photosmart Premium Fax C309b series)................................................................................32
Display icons......................................................................................................................................................................33
5Print
Print documents.................................................................................................................................................................43
Print photos........................................................................................................................................................................44
Print on a CD/DVD.............................................................................................................................................................49
Print a creative project........................................................................................................................................................52
Print a Web page................................................................................................................................................................55
Print forms and templates (Quick Forms).........................................................................................................................56
6Scan
Scan to a computer............................................................................................................................................................61
Scan to a memory card or USB storage device.................................................................................................................63
7Copy
Copy text or mixed documents...........................................................................................................................................67
8 Copy (HP Photosmart Premium Fax C309b series)
Copy text or mixed documents...........................................................................................................................................73
9 Reprint photos..................................................................................................................................................................77
10 Fax
Send a fax..........................................................................................................................................................................79
Receive a fax......................................................................................................................................................................84
11 Save photos
Save photos to your computer...........................................................................................................................................85
Back up photos to a USB storage device...........................................................................................................................86
12 Work with cartridges
Check the estimated ink levels...........................................................................................................................................87
Order ink supplies..............................................................................................................................................................88
Replace the cartridges.......................................................................................................................................................88
Cartridge warranty information...........................................................................................................................................90
13 Solve a problem
HP support..........................................................................................................................................................................91
Setup troubleshooting........................................................................................................................................................94
Print quality troubleshooting.............................................................................................................................................101
Print troubleshooting........................................................................................................................................................128
Memory card troubleshooting...........................................................................................................................................132
Scan troubleshooting........................................................................................................................................................135
Copy troubleshooting.......................................................................................................................................................138
Fax troubleshooting..........................................................................................................................................................146
Errors................................................................................................................................................................................185
1
Contents
 
						

							15 Technical information
Notice...............................................................................................................................................................................225
Cartridge chip information................................................................................................................................................225
Specifications...................................................................................................................................................................226
Environmental product stewardship program...................................................................................................................228
Regulatory notices............................................................................................................................................................232
Regulatory wireless statements.......................................................................................................................................235
Regulatory telecommunication notices.............................................................................................................................236
Index......................................................................................................................................................................................241
2
Contents
 
						

							1 HP Photosmart Premium Fax C309
series Help
For information about the HP Photosmart, see:
•
Finish setting up the HP Photosmart
•
Get to know the HP Photosmart
•
Print
•
Scan
•
Copy
•
Copy (HP Photosmart Premium Fax C309b series)
•
Reprint photos
•
Fax
•
Save photos
•
Work with cartridges
•
Technical information
HP Photosmart Premium Fax C309 series Help 3
HP Photosmart Premium Fax C309
series Help
 
						

							Chapter 1
4 HP Photosmart Premium Fax C309 series Help
HP Photosmart Premium Fax C309
series Help
 
						

							2 Finish setting up the HP Photosmart
•Add the HP Photosmart to a network
•
Set up a Bluetooth connection
•
Set up the HP Photosmart for faxing
Add the HP Photosmart to a network
•Wired (Ethernet) network
•
Wireless with a router (infrastructure network)
•
Wireless without a router (ad hoc connection)
Wired (Ethernet) network
Before you connect the HP Photosmart to a network, make sure you have all of the required materials.
❑A functional Ethernet network that includes a router, switch, or hub with an Ethernet port.
❑CAT-5 Ethernet cable.
Although standard Ethernet cables look similar to standard telephone cables, they are not interchangeable.
There is a different number of wires in each one, and each has a different connector. An Ethernet cable connector
(also called an RJ-45 connector) is wider and thicker and always has 8 contacts on the end. A phone connector
has between 2 and 6 contacts.
❑A desktop computer or laptop on the same network.
NOTE:The HP Photosmart supports networks with automatic speed negotiation capable of 10 or 100 Mbps.
To connect the HP Photosmart to the network
1.Remove the yellow plug from the back of the HP Photosmart.
2.Connect the Ethernet cable to the Ethernet port on the back of the HP Photosmart.
Finish setting up the HP Photosmart 5
Finish setting up the HP Photosmart
 
						

							3.Connect the other end of the Ethernet cable to an available port on your Ethernet router or switch.
4.Once you have connected the HP Photosmart to the network, install the software.
Related topics
•
Install the software for a network connection
Wireless with a router (infrastructure network)
To connect the HP Photosmart to an integrated wireless WLAN 802.11 network, you will need the following:
❑A wireless 802.11 network that includes a wireless router or access point.
❑A desktop computer or laptop with either wireless networking support, or a network interface card (NIC). The
computer must be connected to the wireless network that you intend to install the HP Photosmart on.
❑Broadband Internet access (recommended) such as cable or DSL.
If you connect the HP Photosmart on a wireless network that has Internet access, HP recommends that you use
a wireless router (access point or base station) that uses Dynamic Host Configuration Protocol (DHCP).
❑Network name (SSID).
❑WEP key or WPA Passphrase (if needed).
To connect the HP Photosmart to wireless network
▲Do one of the following:
Use Windows Connect Now
a. Turn on wireless radio.
❑Press Setup.
❑Highlight Network and press OK.
❑Highlight Wireless Radio and press OK.
❑Highlight On and press OK.
b. Insert memory with your network settings.
c. Connect to wireless network.
❑Highlight Yes, set up printer on network using wireless settings on memory device and press
OK.
❑Press OK to print a network configuration page.
d. Install software.
Chapter 2
6 Finish setting up the HP Photosmart
Finish setting up the HP Photosmart
 
						

							Use Wireless Setup Wizard
a. Write down your network name (SSID) and WEP key or WPA passphrase.
b. Turn on wireless radio.
❑Press Setup.
❑Highlight Network and press OK.
❑Highlight Wireless Radio and press OK.
❑Highlight On and press OK.
c. Start Wireless Setup Wizard.
❑Highlight Wireless Setup Wizard and press OK.
d. Connect to wireless network.
❑The setup wizard searches for available networks, and then displays list of detected network names
(SSIDs).
❑Highlight your network name and press OK
e. Follow prompts.
❑Follow the prompts on display to complete connection.
❑Press OK to print a network configuration page.
f. Install software.
Related topics
•
Install the software for a network connection
Wireless without a router (ad hoc connection)
Use this section if you want to connect the HP Photosmart to a wireless-capable computer without using a wireless
router or access point.
There are two methods you may use to connect the HP Photosmart to your computer using an ad hoc wireless
network connection. Once connected, you can install the HP Photosmart software.
▲Turn on the wireless radio for the HP Photosmart and the wireless radio on your computer. On your computer,
connect to the network name (SSID) hpsetup, which is the default ad hoc network created by the
HP Photosmart.
If the HP Photosmart was previously configured for a different network, use Restore Network Defaults to restore
the default ad hoc profile of hpsetup.
OR
▲Use an ad hoc network profile on your computer to connect to the product. If your computer is not currently
configured with an ad hoc network profile, consult the Help file for your computer Operating System for the
proper method to create an ad hoc profile on your computer. Once the ad hoc network profile has been created,
run the Wireless Setup Wizard from the Network menu on the HP Photosmart and select the ad hoc network
profile you created on your computer.
NOTE:An ad hoc connection can be used if you do not have a wireless router or access point but do have a
wireless radio on your computer. However, an ad hoc connection may result in a lower level of network security
and possibly reduced performance when compared to an infrastructure network connection using a wireless
router or access point.
Add the HP Photosmart to a network 7
Finish setting up the HP Photosmart
 
						

							To connect the HP Photosmart to a Windows computer with an ad hoc connection, the computer must have a
wireless network adapter and an ad hoc profile.
To create a network profile
NOTE:The product comes configured with a network profile with hpsetup as the network name (SSID).
However, for security and privacy HP recommends you create a new network profile on your computer as
described here.
1.In the Control Panel, double-click Network Connections.
2.On the Network Connections window, right-click the Wireless Network Connection. If you see Enable on
the pop-up menu, select it. Otherwise, if you see Disable on the menu, the wireless connection is already
enabled.
3.Right-click the Wireless Network Connection icon, and then click Properties.
4.Click the Wireless Networks tab.
5.Select the Use Windows to configure my wireless network settings check box.
6.Click Add, and then do the following:
a.In Network name (SSID) box, type in a unique network name of your choice.
NOTE:The network name is case sensitive, so it is important to remember any uppercase (capital) and
lowercase (small) letters.
b. If there is a Network Authentication list, select Open. Otherwise, go to the next step.
c. In the Data encryption list, select WEP.
NOTE:It is possible to create a network that does not use a WEP key. However, HP recommends using
a WEP key in order to secure your network.
d. Make sure that the check box is not selected next to The key is provided for me automatically. If it is
selected, click the check box to clear it.
e. In the Network key box, type a WEP key that has exactly 5 or exactly 13 alphanumeric (ASCII) characters.
For example, if you enter 5 characters, you might enter ABCDE or 12345. Or, if you enter 13 characters,
you might enter ABCDEF1234567. (12345 and ABCDE are examples only. Select a combination of your
choosing.)
Alternatively, you can use HEX (hexadecimal) characters for the WEP key. A HEX WEP key must be 10
characters for 40 bit encryption, or 26 characters for 128 bit encryption.
f. In the Confirm network key box, type the same WEP key you typed in the previous step.
NOTE:You must remember the exact uppercase (capital) and lowercase (small) letters. If you enter
your WEP key incorrectly on the product, the wireless connection will fail.
g. Write down the WEP key exactly as you typed it, including uppercase and lowercase letters.
h. Select the check box for This is a computer-to-computer (ad hoc) network; wireless access points are
not used.
i.Click OK to close the Wireless network properties window, and then click OK again.
j.Click OK again to close the Wireless Network Properties Connection window.
Using the LAN card configuration program, create a network profile that has the following values:
•Network name (SSID): Mynetwork (example only)
NOTE:You should create a network name that is unique and easy for you to remember. Just remember
that the network name is case-sensitive. Therefore, you must remember which letters are uppercase and
lowercase.
•Communication mode: ad hoc
•Encryption: enabled
To connect to a wireless ad hoc network
1.Press Setup.
Chapter 2
8 Finish setting up the HP Photosmart
Finish setting up the HP Photosmart