HP Photosmart C5383 User Manual

If this did not solve the issue, try the next solution.
Solution 4: Try printing with bordersSolution: Try printing with borders by turning off the borderless option.
For more information, see:
“
Print a borderless image” on page 58
Cause: Borderless printing was enabled. By selecting the  Borderless option, your
printed photo was enlarged and centered to fit the printable area of the page.
Depending on the relative sizes of the digital photo and the paper on which you are
printing, this could result in...

Cause:You were using the wrong paper type. The borderless print settings require
you to print on photo paper.
Memory card troubleshooting
Use this section to solve these memory card problems:
•
My memory card no longer  works in my digital camera
•
The Photo light next to the memory card slots is blinking
•
The Attention light blinks when I insert my memory card or storage device
•
The product does not read the memory card
•
The photos on the memory card do not transfer to my computer
•
Photos in a...

facing the product, and then push the card forward into the appropriate slot until the
Photo light turns on.
If the problem continues, the memory card might be defective.
For more information, see:
“
Insert a memory card” on page 71
Cause: The product detected an error with the memory card.
If this did not solve the issue, try the next solution.
Solution 2: Remove the additional memory card Solution: Remove one of the memory cards. You can use only one memory card
at a time.
For more information, see:...

If the memory card is not inserted properly, the product will not respond and the
attention light will blink rapidly.
After the memory card has been inserted properly, the Photo light will blink green for
a few seconds, and then remain lit.
Cause:The memory card was not fully inserted in the appropriate slot on the
product.
If this did not solve the issue, try the next solution.
Solution 3: Remove the additional memory card
Solution: You can insert only one memory card at a time.
If more than one memory...

Solution 1: Install the product softwareSolution: Install the product software that came with the product. If it is installed,
restart your computer.
To install the product software
1. Insert the product CD-ROM into your computer’s CD-ROM drive and then start
the Setup program.
2. When prompted, click  Install More Software  to install the product software.
3. Follow the onscreen instructions and the instructions provided in the Start Here
guide that came with the product.
Cause: The product software...

product is connected to the computer through a Bluetooth connection, make sure that
the connection is active and the product is turned on.
For more information on setting up the product and connecting it to your computer,
see the Start Here guide that came with the product.
Cause:The product was not properly connected to the computer.
Photos in a connected digital camera with PictBridge do not print
Try the following solutions to resolve the issue. Solutions are listed in order, with the most
likely...

Solution 3: Select photos on the camera for printing
Solution: Before you connect the digital camera to the front USB port on the
product, select some photos on the camera for printing.
NOTE: Some digital cameras do not allow you to select photos until after you
have established a PictBridge connection. If this is the case, connect your digital
camera to the front USB port, turn on the camera and change it to PictBridge
mode, and then use the camera to select the photos you want to print.
Cause: You did...

If this did not solve the issue, try the next solution.
Solution 2: Check the connection from the product to your computerSolution: Check the connection from the product to your computer. Verify that the
USB cable is securely plugged into the USB port on the back of the product. Make
sure the other end of the USB cable is plugged into a USB port on your computer.
After the cable is connected properly, turn off the product and then on again.If the
product is connected to the computer through a Bluetooth...

Scanned image is blankSolution: Load your original print side down on the right front corner of the glass.
Cause:The original was placed incorrectly on the glass.
Scanned image is incorrectly cropped
Solution: The autocropping feature in the software crops anything that is not part
of the main image. Sometimes this might not be what you want. In that case, turn off
autocropping in the software and crop the scanned image manually, or not at all.
Cause: The software was set to automa tically crop scanned...

Cause:The scan document sett ings were incorrect.
Text is incorrect or missing
Try the following solutions to resolve the issue. Solutions are listed in order, with the most
likely solution first. If the first solution does not solve the problem, continue trying the
remaining solutions until the issue is resolved.
•
Solution 1: Adjust the brightness in the software
•
Solution 2: Clean the glass and lid
•
Solution 3: Select the correct OCR language
Solution 1: Adjust the brightness in the software...