HP P3015 Service Manual

Control panel messageDescriptionRecommended action
Bad signature
Upgrade cancelledThe firmware upgrade code does not match
the product signature.Download the correct firmware upgrade file
for this product, and then reinstall the
upgrade.
BLACK CARTRIDGE VERY LOWThe product indicates when a supply level is
very low. Actual print cartridge life might vary.
Consider having a replacement print
cartridge available to install when print quality
is no longer acceptable. You do not need to
replace the print...

Control panel messageDescriptionRecommended action
CLOSE REAR DOORThis message appears on the control-panel
display, but the rear door is closed.1.Make sure that the connectors J8001
and J1505 are fully seated on the ECU.
2. Use the J Rear cover open sensor test
in the  MANUAL SENSOR TEST  menu
(in the DIAGNOSTICS  menu), to check
the rear door sensor functionality. If
necessary, replace the sensor
(PS8001).
CLOSE TOP COVERThis message appears on the control-panel
display, but the cartridge door is...

Control panel messageDescriptionRecommended action
EIO DEVICE FAILURE
To clear press OKThe specified device has failed.Press the OK button to continue.
EIO FILE OPERATION FAILED
To clear press OKA command attempted an illogical operation.Press the  OK button to continue.
EIO FILE SYSTEM IS FULL
To clear press OKThe specified file system is full and cannot be
written to.Press the  OK button to continue.
EIO IS WRITE PROTECTED
To clear press OKThe file system cannot be written to.Press the  OK button to...

Control panel messageDescriptionRecommended action
LOAD TRAY 1 [TYPE] [SIZE]
To use another tray press OK
alternates with
LOAD TRAY 1 [TYPE] [SIZE]
For help press Tray 1 is empty and other trays are available.Press the OK button to use another tray.
To use Tray 1, load it with the requested
paper.
If the paper is already in the Tray 1, press the
help button 
, and then press the OK  button
to print.
To use another tray, remove paper from
Tray 1, and then press the  OK button to use
another tray.
LOAD...

Control panel messageDescriptionRecommended action
No job to cancelThe stop button  was pressed, but there is
no active job or buffered data to cancel.
The message is displayed for about
2 seconds before the product returns to the
ready state.No action is necessary.
Non-HP supply installedYou have installed a print cartridge that
Hewlett-Packard did not make.If you believe you purchased a genuine HP
supply, go to www.hp.com/go/anticounterfeit .
OUTPUT BIN FULL
Remove all paper from binThis message...

Control panel messageDescriptionRecommended action
Request accepted please waitThe request to print an internal page is
waiting to print.Wait for the current job to finish printing.
Restoring factory settingsFactory settings are being restored.No action is necessary.
Restoring...The specific settings are being restored.No action is necessary.
RFU LOAD ERROR
SEND RFU UPGRADE ON USB DEV PORTAn error occurred during a firmware upgrade.Resend the firmware upgrade.
ROM DISK DEVICE FAILURE
To clear press OKThe...

Control panel messageDescriptionRecommended action
Too many trays installed
Turn power off and uninstall a trayYou have installed more optional trays than
the product supports.
The product can accept up to two optional
500-sheet trays.Remove one of the optional trays.
Too many USB accessories
For help press The does not support this many USB storage
accessories.Remove the extra USB storage accessories
until this message goes away. Then, remove
and reinsert the new USB storage accessory.
Too many USB...

Control panel messageDescriptionRecommended action
USB ACCESSORY NEEDS TOO MUCH
POWER
Remove USB accessory and then turn off
then on
alternates with
USB ACCESSORY NEEDS TOO MUCH
POWER
For help press The USB accessory is drawing too much
electrical current. Printing cannot continue.Remove the USB accessory, and then restart
the product.
Use a USB accessory that uses less power
or that contains its own power supply.
USB accessory not recognized
For help press 
alternates with
USB accessory not recognized...

Control panel messageDescriptionRecommended action
Wait for printer to reinitializeThis message can appear for a variety of
reasons:
●The RAM DISK settings changed before
the product restarted.
● The product is restarting after changing
external product modes.
● You have exited the 
DIAGNOSTICS
menu.
● A new formatter has been installed with
an old product, or a new product has
been installed with an old formatter.No action is necessary.
WARMING UP
alternates with
 The product is coming out of sleep...

Sample event-log page
Figure 3-32  Sample event-log page
HP LaserJet P 3015 Printers
Event Log Page1
Clear an event log
1.Press the  Menu button .
2. Press the down arrow 
 button or the up arrow  button to navigate to the  SERVICE menu, and
then press the  OK button.
3. Type the product service PIN, and then press the  OK button.
NOTE: For the HP LaserJet P3015 base model, use the arrow buttons to type the product service
PIN.
4. Press the down arrow  button or the up arrow  button to navigate to the...