HP P3015 Service Manual

4.Close the duplex pan.
5.Reinsert Tray 2.
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2
2
6.Open the rear door, and push down so it is fully opened to a 90° angle.
NOTE: The rear door has two positions. It opens to a 45° angle for the rear output bin and to a
90° angle for clearing jams.
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7.Remove any jammed paper.
8.Press the cartridge-door-release button, and open the cartridge door.
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3
2
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9.Close the rear door.
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10.Remove the print cartridge.
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3
11.Remove any jammed paper.
12.Reinsert the print cartridge.
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3
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13.Close the cartridge door.
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Clear jams from the output areas
Clear jams from the rear door and the fuser area
TIP:To see an animation of this procedure go to this Web site: www.hp.com/go/ljp3010-jams-rear .
1.Open the rear door, and push down so it is fully opened to a 90° angle.
NOTE: The rear door has two positions. It opens to a 45° angle for the rear output bin and to a
90° angle for clearing jams.
2. Remove any jammed paper.
ENWW Clear jams 231 

3.Press the cartridge-door-release button, and open the cartridge door.
2
1
3
2
1
3
2
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3
4.Close the rear door.
5.Remove the print cartridge.
2
3
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6.Remove any jammed paper.
7.Reinsert the print cartridge.
2
1
3
8.Close the cartridge door.
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1
3
2
1
3
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Clear jams from inside the product
Registration and transfer area
TIP:To see an animation of this procedure go to this Web site: www.hp.com/go/ljp3010-jams-top .
1.Press the cartridge-door-release button, and open the cartridge door.
2
1
3
2
1
3
2
1
3
2
1
3
2.Remove the print cartridge.
2
3
234 Chapter 3   Solve problems ENWW 

3.Remove any jammed paper.
4.Reinsert the print cartridge.
2
1
3
5.Close the cartridge door.
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1
3
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Jam causes and solutions
Jams in the top cover and product cassette
Cause
Solution
The cassette separation pad is worn or deformed.Replace the cassette separation pad. See Tray 2, Tray 3, orTray 4 separation pad on page 90.
The cassette pickup roller is worn or deformed.Replace the cassette pickup roller. See Tray 2, Tray 3, or Tray4 pickup roller on page 88.
Poor contact of the cassette pickup solenoid drive connector.Reconnect the connector (J1601) on the ECU.
The cassette pickup solenoid is...