HP Officejet J5780 User Manual
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© Copyright 2006 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. Reproduction, adaptation or translation without prior written permission is prohibited, except as allowed under copyright laws. Adobe® and the Acrobat logo® are trademarks of Adobe Systems Incorporated. Windows®, Windows NT®, Windows ME®, Windows XP®, and Windows 2000® are U.S. registered trademarks of Microsoft Corporation. Intel® and Pentium® are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. October 2006 Notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. The Hewlett-Packard Company shall not be liable for incidental or consequential damages in connection with, or arising out of the furnishing, performance, or us e of this document and the program material which it describes. Note: Regulatory information can be found in Regulatory notices . It is not lawful in many places to make copies of the following items. When in doubt, check with a legal representative first. •Governmental paper or documents: •Passports •Immigration papers •Selective service papers •Identification badges, cards, or insignias •Governmental stamps: •Postage stamps •Food stamps •Checks or drafts drawn on Governmental agencies •Paper currency, traveler’s checks, or money orders •Certificates of deposit •Copyrighted works Safety information WARNING! To prevent fire or shock hazard, do not expose this product to rain or any type of moisture. Always follow basic safety precautions when using this product to reduce risk of injury from fire or electric shock. WARNING! Potential shock hazard 1. Read and understand all instructions in the Setup Guide. 2. Use only a grounded electrical outlet when connecting the device to a power source. If you do not know whether the outlet is grounded, check with a qualified electrician. 3. Observe all warnings and instructions marked on the product. 4. Unplug this product from wall outlets before cleaning. 5. Do not install or use this product near water or when you are wet. 6. Install the product securely on a stable surface. 7. Install the product in a protected location where no one can step on or trip over the power cord, and where the power cord will not be damaged. 8. If the product does not operate normally, see the onscreen Troubleshooting help. 9. No operator-serviceable parts inside. Refer servicing to qualified service personnel. 10. Use in a well-ventilated area. 11. Use only with the power adapter supplied by HP. WARNING! This equipment will be inoperable when main power fails.
Contents 1 HP Officejet J5700 All-in-One series Help..............................................................................7 2 Find more information Sources of information................................................................................................................9 3 HP All-in-One overview The HP All-in-One at a glance..................................................................................................11 Control panel features..............................................................................................................12 Text and symbols......................................................................................................................13 Enter text using the keypad on the control panel...............................................................13 Available symbols for dialing fax numbers.........................................................................14 Use the software.......................................................................................................................15 Connection information.............................................................................................................16 Supported connection types...............................................................................................16 Connect using a USB cable................................................................................................16 Use printer sharing.............................................................................................................16 1
4 Finish setting up the HP All-in-One Set your preferences................................................................................................................19 General preferences...........................................................................................................19 Set your language and country/region..........................................................................19 Set the date and time...................................................................................................20 Set the scroll speed......................................................................................................20 Set the prompt delay time.............................................................................................20 Restore the factory defaults..........................................................................................21 Fax preferences..................................................................................................................21 Set up the HP All-in-One to redial a fax number automatically....................................21 Adjust the volume.........................................................................................................22 Set tone or pulse dialing...............................................................................................22 Set the fax speed..........................................................................................................23 Fax setup..................................................................................................................................23 Set up the HP All-in-One for faxing....................................................................................24 Choose the correct fax setup for your home or office...................................................25 Select your fax setup case...........................................................................................27 Case A: Separate fax line (no voice calls received).....................................................29 Case B: Set up the HP All-in-One with DSL.................................................................29 Case C: Set up the HP All-in-One with a PBX phone system or an ISDN line.............31 Case D: Fax with a distinctive ring service on the same line........................................32 Case E: Shared voice/fax line......................................................................................33 Case F: Shared voice/fax line with voice mail..............................................................34 Case G: Fax line shared with computer dial-up modem (no voice calls received).......................................................................................................................35 Case H: Shared voice/fax line with computer dial-up modem......................................37 Case I: Shared voice/fax line with answering machine................................................39 Case J: Shared voice/fax line with computer dial-up modem and answering machine........................................................................................................................40 Case K: Shared voice/fax line with computer dial-up modem and voice mail..............43 Change settings on the HP All-in-One to receive faxes.....................................................45 Choose the recommended answer mode for your setup..............................................45 Set the answer mode....................................................................................................46 Set the number of rings before answering....................................................................46 Change the answer ring pattern for distinctive ringing.................................................47 Test your fax setup.............................................................................................................47 Set the fax header..............................................................................................................48 Set up speed dialing...........................................................................................................48 Set up individual speed dial entries..............................................................................49 Set up group speed dial entries....................................................................................50 Delete speed dial entries..............................................................................................50 Print the speed dial list.................................................................................................51 5 How do I?.................................................................................................................................53 6 Load originals and load paper Load originals...........................................................................................................................55 Load an original in the automatic document feeder............................................................55 Load an original on the glass..............................................................................................56 2
Select print media.....................................................................................................................57 Tips for selecting and using print media.............................................................................57 Understand specifications for supported media.................................................................58 Understand supported sizes.........................................................................................58 Understand supported media types and weights.........................................................61 Set minimum margins.........................................................................................................62 Papers to avoid...................................................................................................................62 Load paper...............................................................................................................................63 Load full-size paper............................................................................................................63 Load 10 x 15 cm (4 x 6 inch) photo paper..........................................................................66 Load index cards................................................................................................................67 Load envelopes..................................................................................................................68 Avoid paper jams......................................................................................................................68 7 Print from your computer Print from a software application..............................................................................................71 Change the print settings..........................................................................................................72 Windows users...................................................................................................................72 Stop a print job.........................................................................................................................72 8 Use the copy features Make a copy.............................................................................................................................73 Set the number of copies..........................................................................................................74 Set the copy paper size............................................................................................................74 Set the copy paper type............................................................................................................74 Change copy speed or quality..................................................................................................75 Change default copy settings...................................................................................................75 Make a 10 x 15 cm (4 x 6 inch) borderless copy of a photo.....................................................76 Resize an original to fit onto letter or A4 paper........................................................................77 Resize an original using custom settings.................................................................................77 Copy a legal-size document onto letter paper..........................................................................78 Adjust the lightness and darkness of your copy.......................................................................78 Enhance blurred areas of your copy.........................................................................................79 Enhance light areas of your copy.............................................................................................79 Stop copying.............................................................................................................................80 9 Use the scan features Scan an image..........................................................................................................................81 Edit a scanned preview image..................................................................................................82 Edit a scanned image...............................................................................................................82 Edit a scanned photo or graphic.........................................................................................82 Edit a scanned document...................................................................................................82 Contents 3
10 Use the fax features Send a fax................................................................................................................................83 Send a basic fax.................................................................................................................83 Send a fax using speed dials..............................................................................................84 Send a fax manually from a phone.....................................................................................85 Send a fax using monitor dialing........................................................................................86 Send a fax from memory....................................................................................................87 Schedule a fax to send later...............................................................................................88 Send a fax to multiple recipients ........................................................................................89 Send a color original or photo fax.......................................................................................89 Change the fax resolution and Lighter / Darker settings...................................................90 Change the fax resolution.............................................................................................90 Change the Lighter / Darker setting............................................................................91 Set new default settings...............................................................................................92 Send a fax in Error Correction Mode..................................................................................92 Receive a fax............................................................................................................................93 Receive a fax manually......................................................................................................93 Set up backup fax reception...............................................................................................94 Reprint received faxes from memory..................................................................................95 Poll to receive a fax............................................................................................................96 Forward faxes to another number......................................................................................96 Set the paper size for received faxes.................................................................................97 Set automatic reduction for incoming faxes........................................................................97 Block junk fax numbers............................................................................................................98 Set the junk fax mode.........................................................................................................98 Add numbers to the junk fax list.........................................................................................98 Remove numbers from the junk fax list..............................................................................99 Fax over the Internet using IP phone.......................................................................................99 Print reports............................................................................................................................100 Print fax confirmation reports............................................................................................100 Print fax error reports........................................................................................................101 Print the fax log.................................................................................................................101 Print other reports.............................................................................................................102 Stop faxing..............................................................................................................................103 11 Maintain the HP All-in-One Clean the HP All-in-One.........................................................................................................105 Clean the glass.................................................................................................................105 Clean the lid backing........................................................................................................105 Clean the exterior.............................................................................................................106 Clean the automatic document feeder..............................................................................106 Check the estimated ink levels...............................................................................................109 Print a self-test report.............................................................................................................110 4
Work with print cartridges.......................................................................................................111 Handle the print cartridges...............................................................................................111 Replace the print cartridges..............................................................................................112 Use a photo print cartridge...............................................................................................115 Use the print cartridge protector.......................................................................................116 Align the print cartridges...................................................................................................116 Clean the print cartridges.................................................................................................118 Clean the print cartridge contacts.....................................................................................119 Clean the area around the ink nozzles.............................................................................121 12 Troubleshooting Troubleshooting tips...............................................................................................................123 Communication problems over a USB connection...........................................................125 Information on print cartridges..........................................................................................126 Information on paper........................................................................................................126 Tips for using the automatic document feeder.................................................................127 Clear paper jams..............................................................................................................127 Print cartridge troubleshooting..........................................................................................129 Print quality troubleshooting...................................................................................................129 Print troubleshooting...............................................................................................................148 Fax troubleshooting................................................................................................................170 Copy troubleshooting..............................................................................................................223 Scan troubleshooting..............................................................................................................232 Device update.........................................................................................................................237 Errors......................................................................................................................................238 Device messages.............................................................................................................239 File messages...................................................................................................................243 Supported file types for the HP All-in-One..................................................................244 General user messages...................................................................................................244 Paper messages...............................................................................................................246 Power and connection messages.....................................................................................248 Print cartridge messages..................................................................................................250 13 Order supplies Order paper or other media....................................................................................................255 Order print cartridges..............................................................................................................255 Order other supplies...............................................................................................................256 14 HP warranty and support Warranty.................................................................................................................................257 Warranty upgrades...........................................................................................................257 Get support and other information from the Internet..............................................................257 Before you call HP customer support.....................................................................................258 Access your serial number and service ID.............................................................................258 Call in North America during warranty....................................................................................259 Call elsewhere in the world.....................................................................................................259 HP Quick Exchange Service (Japan).....................................................................................260 Prepare the HP All-in-One for shipment.................................................................................261 Remove the print cartridges before shipment...................................................................261 Remove the control panel faceplate.................................................................................262 Pack the HP All-in-One...........................................................................................................263 Contents 5
15 Technical information System requirements..............................................................................................................265 Paper specifications...............................................................................................................266 Paper tray capacities........................................................................................................266 Paper sizes.......................................................................................................................266 Print margin specifications................................................................................................267 Print specifications..................................................................................................................267 Copy specifications.................................................................................................................268 Fax specifications...................................................................................................................268 Scan specifications.................................................................................................................268 Physical specifications............................................................................................................269 Power specifications...............................................................................................................269 Environmental specifications..................................................................................................269 Memory specifications............................................................................................................269 Environmental product stewardship program.........................................................................269 Protecting the environment...............................................................................................270 Ozone production.............................................................................................................270 Paper use.........................................................................................................................270 Plastics.............................................................................................................................270 Material safety data sheets...............................................................................................270 Hardware recycling program............................................................................................270 HP inkjet supplies recycling program...............................................................................270 Disposal of Waste Equipment by Users in Private Households in the European Union................................................................................................................................270 Regulatory notices..................................................................................................................271 Regulatory model identification number...........................................................................271 Notice to users of the U.S. telephone network: FCC requirements..................................271 FCC statement..................................................................................................................272 Note à l’attention des utilisateurs du réseau téléphonique canadien/notice to users of the Canadian telephone network......................................................................................272 Notice to users in Japan...................................................................................................273 Power cord statement.......................................................................................................273 Notice to users in the European Economic Area..............................................................273 Notice to users of the German telephone network...........................................................274 Geräuschemission............................................................................................................274 Notice to users in Korea...................................................................................................274 Australia Wired Fax Statement.........................................................................................274 Declaration of conformity (European Economic Area)...........................................................274 HP Officejet J5700 All-in-One series declaration of conformity..............................................275 Index............................................................................................................................................277 6
1 HP Officejet J5700 All-in- One series Help For information about the HP All-in-One, see: • Find more information • HP All-in-One overview • Finish setting up the HP All-in-One • How do I? • Load originals and load paper • Print from your computer • Use the fax features • Use the copy features • Use the scan features • Maintain the HP All-in-One • Troubleshooting • Order supplies • HP warranty and support • Technical information HP Officejet J5700 All-in-One series Help 7
Chapter 1 8 HP Officejet J5700 All-in-One series Help