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HP OfficeJet J5520 User Manual

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Page 91

Case K: Shared voice/fax line with computer dial-up modem and voice mail
If you receive both voice calls and fax calls at the same phone number, use a computer
dial-up modem on the same phone line, and subscribe to a voice mail service through
your telephone company, set up the device as described in this section.
NOTE:You cannot receive faxes automatically if you have a voice mail service at
the same phone number you use for fax calls. You must receive faxes manually; this
means you must be available to...

Page 92

1Telephone wall jack
2Use the phone cord supplied in the box with the device to connect to the
1-LINE port
3Parallel splitter
4Computer with modem
5Telephone
To set up the device on the same phone line as a computer with two phone ports
1.Remove the white plug from the port labeled 2-EXT on the back of the device.
2.Find the phone cord that connects from the back of your computer (your computer
dial-up modem) to a telephone wall jack. Disconnect the cord from the telephone wall
jack and plug it into the...

Page 93

Denmarkwww.hp.dk/faxconfig
Swedenwww.hp.se/faxconfig
Norwaywww.hp.no/faxconfig
Netherlandswww.hp.nl/faxconfig
Belgium (Dutch)www.hp.be/nl/faxconfig
Belguim (French)www.hp.be/fr/faxconfig
Portugalwww.hp.pt/faxconfig
Spainwww.hp.es/faxconfig
Francewww.hp.com/fr/faxconfig
Irelandwww.hp.com/ie/faxconfig
Italywww.hp.com/it/faxconfig
Configure the device
You can connect the device directly to a computer, or you can share the device among
other users on a network.
NOTE:Microsoft Internet Explorer 6.0 or later...

Page 94

Install the software before connecting the device (recommended)
To install the software
1.Close any applications that are running.
2.Insert the Starter CD into the CD drive. The CD menu runs automatically. If the CD
menu does not start automatically, double-click the setup icon on the Starter CD.
3.On the CD menu, click Install and follow the onscreen instructions.
4.When prompted, turn on the device and connect it to the computer using a USB cable.
The Found New Hardware wizard appears on the computer...

Page 95

Share the device on a locally shared network
In a locally shared network, the device is connected directly to the USB connector of a
selected computer (known as the server) and is shared by other computers (clients).
NOTE:When sharing a directly connected device, use the computer with the newest
operating system as the server. For example, if you have a computer running
Windows XP and another computer running an older version of Windows, use the
computer running Windows XP as the server.
Use this...

Page 96

9.Press the Power button to turn the device on.
After connecting and turning on the device, you might have to wait several minutes
for all of the Plug and Play events to complete.
10.Follow the onscreen instructions.
When the software installation is complete, the HP Digital Imaging Monitor icon appears
in the Windows system tray.
To uninstall from a Windows computer, method 2
NOTE:Use this method if Uninstall is not available in the Windows Start menu.
1.On the Windows taskbar, click Start, select...

Page 97

8 Maintain and troubleshoot
This section contains the following topics:
•
Work with print cartridges
•
Clean the device
•
Troubleshooting tips and resources
•
Solve printing problems
•
Poor print quality and unexpected printouts
•
Solve paper-feed problems
•
Solve copy problems
•
Solve scan problems
•
Solve fax problems
•
Troubleshoot installation issues
•
Clear paper jams
•
Avoid paper jams
Work with print cartridges
To ensure the best print quality from the device, you will need to perform some simple...

Page 98

NOTE:Ink from the cartridges is used in the printing process in a number of different
ways, including in the initialization process, which prepares the device and cartridges
for printing. In addition, some residual ink is left in the cartridge after it is used. For
more information see 
www.hp.com/go/inkusage.
Handle the print cartridges
Before you replace or clean a print cartridge, you should know the part names and how
to handle the print cartridges.
1Copper-colored contacts
2Plastic tape with pink...

Page 99

When you receive a low-ink warning message on the display, make sure you have a
replacement print cartridge available. You should also replace the print cartridges when
you see faded text or if you experience print quality issues related to the print cartridges.
To order print cartridges for the device, go to 
www.hpshopping.com. If prompted, choose
your country/region, follow the prompts to select your product, and then click one of the
shopping links on the page.
TIP:You can also use these instructions...

Page 100

If you are replacing the black or photo print cartridge, remove the print cartridge from
the slot on the right.
1Print cartridge slot for the tri-color print cartridge
2Print cartridge slot for the black and photo print cartridges
4.Pull the print cartridge toward you out of its slot.
5.If you are removing the black print cartridge in order to install the photo print cartridge,
store the black print cartridge in the print cartridge protector or an airtight plastic
container.
If you are removing the print...
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