HP Officejet 7500A E910 User Manual
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Set the fax sound volume Use this procedure to increase or decrease the volume of the fax sounds. To set the fax sound volume 1.Touch right arrow , and then select Setup. 2.Touch Fax Setup, and then select Basic Fax Setup. 3.Touch down arrow , and then select Fax Sound Volume. 4.Touch to select Soft, Loud, or Off. Fax and digital phone services Many telephone companies provide their customers with digital phone services, such as the following: • DSL: A Digital subscriber line (DSL) service through your telephone company. (DSL might be called ADSL in your country/region.) • PBX : A private branch exchange (PBX) phone system • ISDN: An integrated services digital network (ISDN) system. • FoIP: A low-cost phone service that allows you to send and receive faxes with your printer by using the Internet. This method is called Fax over Internet Protocol (FoIP). For more information, see Fax over Internet Protocol. HP printers are designed specifically for use with traditional analog phone services. If you are in a digital phone environment (such as DSL/ADSL, PBX, or ISDN), you might need to use digital-to-analog filters or converters when setting up the printer for faxing. NOTE:HP does not guarantee that the printer will be compatible with all digital service lines or providers, in all digital environments, or with all digital-to-analog converters. It is always recommended that you discuss with the telephone company directly for the correct setup options based on their line services provided. Fax over Internet Protocol You might be able to subscribe to a low cost phone service that allows you to send and receive faxes with your printer by using the Internet. This method is called Fax over Internet Protocol (FoIP). You probably use a FoIP service (provided by your telephone company) when you: • Dial a special access code along with the fax number, or • Have an IP converter box that connects to the Internet and provides analog phone ports for the fax connection. NOTE:You can only send and receive faxes by connecting a phone cord to the port labeled 1-LINE on the printer. This means that your connection to the Internet must be done either through a converter box (which supplies regular analog phone jacks for fax connections) or your telephone company. Fax over Internet Protocol 67
TIP:Support for traditional fax transmission over any Internet protocol telephone systems are often limited. If you experience problems faxing, try using a slower fax speed or disabling the fax error-correction mode (ECM). However, if you turn off ECM, you cannot send and receive color faxes. (For more information about changing the fax speed, see Set the fax speed. For more information about using ECM, see Send a fax in Error Correction Mode. If you have questions about Internet faxing, contact your Internet faxing services support department or your local service provider for further assistance. Use reports You can set up the printer to print error reports and confirmation reports automatically for each fax you send and receive. You can also manually print system reports as required; these reports provide useful system information about the printer. By default, the printer is set to print a report only if there is a problem sending or receiving a fax. A confirmation message that indicates whether a fax was successfully sent appears briefly on the control-panel display after each transaction. NOTE:If the reports are not legible, you can check the estimated ink levels from the control panel, the HP software (Windows), or HP Utility (Mac OS X). For more information, see Printer management tools. NOTE:Ink level alerts and indicators provide estimates for planning purposes only. When you receive a low-ink alert, consider having a replacement cartridge available to avoid possible printing delays. You do not need to replace the ink cartridges until print quality becomes unacceptable. NOTE:Ensure that the printhead and ink cartridges are in good conditions and installed properly. For more information, see Work with ink cartridges. This section contains the following topics: • Print fax confirmation reports • Print fax error reports • Print and view the fax log • Clear the fax log • Print the details of the last fax transaction • Print a Caller ID Report • View the Call History Print fax confirmation reports If you require printed confirmation that your faxes were successfully sent, follow these instructions to enable fax confirmation before sending any faxes. Select either On (Fax Send) or On (Send & Receive). The default fax confirmation setting is Off. This means that a confirmation report is not printed for each fax sent or received. A confirmation message indicating whether a fax was successfully sent appears briefly on the control-panel display after each transaction. Chapter 5 68 Fax
NOTE:You can include an image of the first page of the fax on the Fax Sent Confirmation report if you choose On (Fax Send) or On (Send and Receive), and if you scan the fax to send from memory. To enable fax confirmation 1.Touch right arrow , and then select Setup. 2.Touch Fax Setup, touch down arrow , and then select Fax Reports. 3.Touch Fax Confirmation. 4.Touch to select one of the following options. OffDoes not print a fax confirmation report when you send and receive faxes successfully. This is the default setting. On (Fax Send)Prints a fax confirmation report for every fax you send. On (Fax Receive)Prints a fax confirmation report for every fax you receive. Send & ReceivePrints a fax confirmation report for every fax you send and receive. To include an image of the fax on the report 1.Touch right arrow , and then select Setup. 2.Touch Print Report, and then select Fax Confirmation. 3.Touch On (Fax Send) or On (Send and Receive). 4.Touch Fax Confirmation with image. Print fax error reports You can configure the printer so that it automatically prints a report when there is an error during transmission or reception. To set the printer to print fax error reports automatically 1.Touch right arrow , and then select Setup. 2.Touch Fax Setup, touch down arrow , and then select Fax Reports. 3.Touch Fax Error Report. 4.Touch to select one of the following. On (Send & Receive)Prints whenever a fax error occurs. This is the default setting. OffDoes not print any fax error reports. On (Fax Send)Prints whenever a transmission error occurs. On (Fax Receive)Prints whenever a receiving error occurs. Use reports 69
Print and view the fax log You can print a log of faxes that have been received and sent by the printer. To print the fax log from the printer control panel 1.Touch right arrow , and then select Setup. 2.Touch Fax Setup, touch down arrow , and then select Fax Reports. 3.Touch Fax Log. Clear the fax log Use the following steps to clear the fax log. NOTE:Clearing the fax log also deletes all faxes stored in memory. To clear the fax log via the printer control panel 1.Touch right arrow , and then select Setup. 2.Touch Tools. 3.Touch down arrow , and then select Clear Fax Log. Print the details of the last fax transaction The Last Fax Transaction report prints the details of the last fax transaction to occur. Details include the fax number, number of pages, and the fax status. To print the Last Fax Transaction report 1.Touch right arrow , and then select Setup. 2.Touch Fax Setup, touch down arrow , and then select Fax Reports. 3.Touch Last Transaction. Print a Caller ID Report Use the following procedure to print a list of Caller ID fax numbers. To print a Caller ID Report 1.Touch right arrow , and then select Setup. 2.Touch Fax Setup, touch down arrow , and then select Fax Reports. 3.Touch down arrow , and then select Caller ID Report. View the Call History Use the following procedure to view a history of all the calls placed from the printer. NOTE:The call history cannot be printed. You can only view it from the printer’s control panel display. Chapter 5 70 Fax
To view the Call History 1.Touch right arrow , and then select Fax. 2. Touch (Call History). Use reports 71
6Web The printer offers innovative, Web-enabled solutions that can help you quickly access the Internet, obtain documents, and print them faster and with less hassle—and all without using a computer. In addition, you can use a Web service (Marketsplash by HP) to create and print professional-quality marketing materials. NOTE:To use these Web features, the printer must be connected to the Internet (either using an Ethernet cable or wireless connection). You cannot use these Web features if the printer is connected using a USB cable. NOTE:In addition to these solutions, you can send print jobs to the printer remotely from mobile devices. With this service, called HP ePrint, you can print from email connected mobile phones, netbooks, or other mobile devices—anywhere, anytime. For more information, see HP ePrint. This section contains the following topics: • HP Apps • Marketsplash by HP HP Apps HP Apps provide a quick and easy way to access, store, and print business information without a computer. Using HP Apps, you can gain access to content stored on the Web, such as business forms, news, archiving, and more—right from the printer’s control-panel display. To use HP Apps , the printer needs to be connected to the Internet (either using an Ethernet cable or wireless connection). Follow the instructions on the printer’s control panel to enable and set up this service. New Apps are periodically added, and you can select and download to the printer’s control panel for use. For more information, visit www.hp.com/go/ePrintCenter. NOTE:For a list of system requirements for this Web site, see HP Web site specifications. 72 Web
Marketsplash by HP Grow your business using online HP tools and services to create and print professional marketing materials. With Marketsplash, you can do the following: • Quickly and easily create amazing, professional-quality brochures, flyers, business cards, and more. Choose from thousands of customizable templates created by award-winning business graphic designers. • A variety of print options allow you to get exactly what you need, when you need it. For immediate, high-quality results, print on your printer. Other options are available online from HP and our partners. Achieve the professional quality you expect, while minimizing printing costs. • Keep all of your marketing materials organized and readily accessible in your Marketsplash account, available from any computer and directly from the printer’s control-panel display (on select models only). To get started, select Marketsplash by HP in the HP printer software that came with your printer. Or for more information, visit marketsplash.com. NOTE:For a list of system requirements for this Web site, see HP Web site specifications. NOTE:Not all Marketsplash tools and services are available in all countries, regions and languages. Visit marketsplash.com for the most current information. Marketsplash by HP 73
7 Work with ink cartridges To ensure the best print quality from the printer, you will need to perform some simple maintenance procedures. This section provides guidelines for handling the ink cartridges, instructions for replacing the ink cartridges, and aligning and cleaning the printhead. TIP:If you have problems scanning documents, see Print quality troubleshooting This section contains the following topics: • Information on ink cartridges and the printhead • Check the estimated ink levels • Replace the ink cartridges • Store printing supplies • Usage information collection Information on ink cartridges and the printhead The following tips help maintain HP ink cartridges and ensure consistent print quality. • The instructions in this user guide are for replacing ink cartridges, and are not intended for first time installation. • If you need to replace an ink cartridge, wait until you have the new ink cartridge available to install before removing the old cartridge. CAUTION:Wait until you have a new ink cartridge available before removing the old ink cartridge. Do not leave the ink cartridge outside of the printer for an extended period of time. This can result in damage to both the printer and the ink cartridge. • Keep all ink cartridges in the original sealed packages until they are needed. • Store ink cartridges in the same orientation packages hang on store shelves or, if out of box, with label facing down. • Be sure to turn off the printer properly. For more information, see Turn off the printer. • Store ink cartridges at room temperature (15-35° C or 59-95° F). • You do not need to replace the cartridges until print quality becomes unacceptable, but a significant decrease in print quality may be the result of one or more depleted cartridges. It could also be caused by a clogged printhead. Possible solutions include checking the estimated ink levels remaining in the cartridges, and cleaning the printhead. Cleaning the printhead uses some ink. • Do not clean the printhead unnecessarily. This wastes ink and shortens the life of the cartridges. 74 Work with ink cartridges
• Handle ink cartridges carefully. Dropping, jarring, or rough handling during installation can cause temporary printing problems. • If you are transporting the printer, do the following to prevent ink leaking from the printer or other damage from occurring to the printer: ◦Make sure you turn off the printer by pressing Power. The printhead assembly should be parked on the right side of the printer, in the service station. For more information, see Turn off the printer. ◦Make sure you leave the ink cartridges and printhead installed. ◦The printer must be transported sitting flat; it should not be placed on its side, back, front, or top. Related topics • Check the estimated ink levels • Printhead maintenance Check the estimated ink levels You can check the estimated ink levels from the printer software or the embedded Web server. For information about using these tools, see Printer management tools. You can also print the Printer Status page to view this information (see Understand the Printer Status Report). NOTE:Ink level alerts and indicators provide estimates for planning purposes only. When you receive a low-ink alert, consider having a replacement cartridge available to avoid possible printing delays. You do not have to replace the cartridges until the print quality is unacceptable. NOTE:If you have installed a refilled or remanufactured cartridge, or a cartridge that has been used in another printer, the ink level indicator might be inaccurate or unavailable. NOTE:Ink from the cartridges is used in the printing process in a number of different ways, including in the initialization process, which prepares the printer and cartridges for printing, and in printhead servicing, which keeps print nozzles clear and ink flowing smoothly. In addition, some residual ink is left in the cartridge after it is used. For more information, see www.hp.com/go/inkusage. Replace the ink cartridges NOTE:For information on recycling used ink supplies, see HP inkjet supplies recycling program. If you do not already have replacement ink cartridges for the printer, see Order printing supplies online. Replace the ink cartridges 75
NOTE:At this time, some portions of the HP Web site are available in English only. CAUTION:Wait until you have a new ink cartridge available before removing the old ink cartridge. Do not leave the ink cartridge outside of the printer for an extended period of time. This can result in damage to both the printer and the ink cartridge. To replace the ink cartridges Use these steps to replace the ink cartridges. 1.Make sure the printer is turned on. 2.Open the print-carriage access door. NOTE:Wait until the print carriage stops moving before proceeding. 3.Press the tab on the front of the ink cartridge to release it, and then remove it from the slot. 4.Remove the new ink cartridge from its packaging by pulling the orange pull-tab straight back to remove the plastic wrap from the ink cartridge. NOTE:Make sure you remove the plastic wrap from the ink cartridge before installing it in the printer, or printing fails. Chapter 7 76 Work with ink cartridges