HP Officejet 7500A E910 User Manual
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4.(Optional) If your answering machine does not have a built-in phone, for convenience you might want to connect a phone to the back of your answering machine at the OUT port. NOTE:If your answering machine does not let you connect an external phone, you can purchase and use a parallel splitter (also known as a coupler) to connect both the answering machine and telephone to the printer. You can use standard phone cords for these connections. 5.Turn on the Auto Answer setting. 6.Set your answering machine to answer after a low number of rings. 7.Change the Rings to Answer setting on the printer to the maximum number of rings supported by your printer. (The maximum number of rings varies by country/region.) 8.Run a fax test. When the phone rings, your answering machine answers after the number of rings you have set, and then plays your recorded greeting. The printer monitors the call during this time, listening for fax tones. If incoming fax tones are detected, the printer emits fax reception tones and receives the fax; if there are no fax tones, the printer stops monitoring the line and your answering machine can record a voice message. If you encounter problems setting up the printer with optional equipment, contact your local service provider or vendor for further assistance. Case J: Shared voice/fax line with computer modem and answering machine If you receive both voice calls and fax calls at the same phone number, and you also have a computer modem and answering machine connected on this phone line, set up the printer as described in this section. NOTE:Since your computer dial-up modem shares the phone line with the printer, you cannot use both your modem and the printer simultaneously. For example, you cannot use the printer for faxing while you are using your computer dial-up modem to send an email or access the Internet. •Shared voice/fax line with computer dial-up modem and answering machine • Shared voice/fax line with computer DSL/ADSL modem and answering machine Shared voice/fax line with computer dial-up modem and answering machine There are two different ways to set up the printer with your computer based on the number of phone ports on your computer. Before you begin, check your computer to see if it has one or two phone ports NOTE:If your computer has only one phone port, you must purchase a parallel splitter (also called a coupler), as shown below. (A parallel splitter has one RJ-11 port on the front and two RJ-11 ports on the back. Do not use a two-line phone splitter, a serial splitter, or a parallel splitter which has two RJ-11 ports on the front and a plug on the back.) Example of a parallel splitter Set up faxing (parallel phone systems) 217
To set up the printer on the same phone line as a computer with two phone ports Back view of the printer 1 32 7 654 1Telephone wall jack 2IN phone port on your computer 3OUT phone port on your computer 4Telephone (optional) 5Answering machine 6Computer with modem 7Use the phone cord supplied in the box with the printer to connect to the 1- LINE port. You might need to connect the supplied phone cord to the adapter provided for your country/region. 1.Remove the white plug from the port labeled 2-EXT on the back of the printer. 2.Find the phone cord that connects from the back of your computer (your computer dial-up modem) to a telephone wall jack. Disconnect the cord from the telephone wall jack and plug it into the port labeled 2-EXT on the back of the printer. 3.Unplug your answering machine from the telephone wall jack, and connect it to the port labeled OUT on the back of the computer (the computer dial-up modem). 4.Using the phone cord supplied in the box with the printer, connect one end to your telephone wall jack, then connect the other end to the port labeled 1-LINE on the back of the printer. NOTE:You might need to connect the supplied phone cord to the adapter provided for your country/region. If you do not use the supplied cord to connect from the telephone wall jack to the printer, you might not be able to fax successfully. This special phone cord is different from the phone cords you might already have in your home or office. Appendix C 218 Additional fax setup
5.(Optional) If your answering machine does not have a built-in phone, for convenience you might want to connect a phone to the back of your answering machine at the OUT port. NOTE:If your answering machine does not let you connect an external phone, you can purchase and use a parallel splitter (also known as a coupler) to connect both the answering machine and telephone to the printer. You can use standard phone cords for these connections. 6.If your modem software is set to receive faxes to your computer automatically, turn off that setting. NOTE:If you do not turn off the automatic fax reception setting in your modem software, the printer cannot receive faxes. 7.Turn on the Auto Answer setting. 8.Set your answering machine to answer after a low number of rings. 9.Change the Rings to Answer setting on the printer to the maximum number of rings supported by the product. (The maximum number of rings varies by country/region.) 10.Run a fax test. When the phone rings, your answering machine answers after the number of rings you have set, and then play your recorded greeting. The printer monitors the call during this time, listening for fax tones. If incoming fax tones are detected, the printer emits fax reception tones and receive the fax; if there are no fax tones, the printer stops monitoring the line and your answering machine records a voice message. If you encounter problems setting up the printer with optional equipment, contact your local service provider or vendor for further assistance. Shared voice/fax line with computer DSL/ADSL modem and answering machine 1Telephone wall jack 2Parallel splitter 3DSL/ADSL filter Set up faxing (parallel phone systems) 219
4Phone cord provided with the printer connected to the 1-LINE port on the back of the printer You might need to connect the supplied phone cord to the adapter provided for your country/region. 5DSL/ADSL modem 6Computer 7Answering machine 8Telephone (optional) NOTE:You must purchase a parallel splitter. A parallel splitter has one RJ-11 port on the front and two RJ-11 ports on the back. Do not use a 2–line phone splitter, a serial splitter, or a parallel splitter which has two RJ-11 ports on the front and a plug on the back. To set up the printer with a computer DSL/ADSL modem 1.Obtain a DSL/ADSL filter from your DSL/ADSL provider. NOTE:Phones in other parts of the home/office sharing the same phone number with DSL/ ADSL service must be connected to additional DSL/ADSL filters; otherwise, noise occurs when making voice calls. 2.Using the phone cord supplied in the box with the printer, connect one end to the DSL/ADSL filter, then connect the other end to the port labeled 1-LINE on the back of the printer. NOTE:You might need to connect the supplied phone cord to the adapter provided for your country/region. If you do not use the supplied cord to connect from the DSL/ADSL filter to the printer, you might not be able to fax successfully. This special phone cord is different from the phone cords you might already have in your home or office. 3.Connect the DSL/ADSL filter to the splitter. 4.Unplug the answering machine from the telephone wall jack, and connect it to the port labeled 2-EXT on the back of the printer. NOTE:If you do not connect your answering machine directly to the printer, fax tones from a sending fax machine might be recorded on your answering machine, and you might not receive faxes with the printer. 5.Connect the DSL modem to the parallel splitter. 6.Connect the parallel splitter to the wall jack. 7.Set your answering machine to answer after a low number of rings. 8.Change your Rings to Answer setting on the printer to the maximum number of rings supported by the printer. NOTE:The maximum number of rings varies by country/region. 9.Run a fax test. When the phone rings, your answering machine answers after the number of rings you have set, and then play your recorded greeting. The printer monitors the call during this time, “listening” for Appendix C (continued) 220 Additional fax setup
fax tones. If incoming fax tones are detected, the printer emits fax reception tones and receive the fax; if there are no fax tones, the printer stops monitoring the line and your answering machine can record a voice message. If you use the same phone line for telephone, fax, and have a computer DSL modem, follow these instructions to set up your fax. If you encounter problems setting up the printer with optional equipment, contact your local service provider or vendor for further assistance. Case K: Shared voice/fax line with computer dial-up modem and voice mail If you receive both voice calls and fax calls at the same phone number, use a computer dial-up modem on the same phone line, and subscribe to a voice mail service through your telephone company, set up the printer as described in this section. NOTE:You cannot receive faxes automatically if you have a voice mail service at the same phone number you use for fax calls. You must receive faxes manually; this means you must be available to respond in person to incoming fax calls. If you want to receive faxes automatically instead, contact your telephone company to subscribe to a distinctive ring service, or to obtain a separate phone line for faxing. Since your computer dial-up modem shares the phone line with the printer, you cannot use both your modem and the printer simultaneously. For example, you cannot use the printer for faxing if you are using your computer dial-up modem to send an email or access the Internet. There are two different ways to set up the printer with your computer based on the number of phone ports on your computer. Before you begin, check your computer to see if it has one or two phone ports. • If your computer has only one phone port, you must purchase a parallel splitter (also called a coupler), as shown below. (A parallel splitter has one RJ-11 port on the front and two RJ-11 ports on the back. Do not use a two-line phone splitter, a serial splitter, or a parallel splitter which has two RJ-11 ports on the front and a plug on the back.) Example of a parallel splitter • If your computer has two phone ports, set up the printer as described below. Back view of the printer 3 1 5 3 24 Set up faxing (parallel phone systems) 221
1Telephone wall jack 2Use the phone cord supplied in the box with the printer to connect to the 1-LINE port You might need to connect the supplied phone cord to the adapter provided for your country/region. 3Parallel splitter 4Computer with modem 5Telephone To set up the printer on the same phone line as a computer with two phone ports 1.Remove the white plug from the port labeled 2-EXT on the back of the printer. 2.Find the phone cord that connects from the back of your computer (your computer dial-up modem) to a telephone wall jack. Disconnect the cord from the telephone wall jack and plug it into the port labeled 2-EXT on the back of the printer. 3.Connect a phone to the OUT port on the back of your computer dial-up modem. 4.Using the phone cord supplied in the box with the printer, connect one end to your telephone wall jack, then connect the other end to the port labeled 1-LINE on the back of the printer. NOTE:You might need to connect the supplied phone cord to the adapter provided for your country/region. If you do not use the supplied cord to connect from the telephone wall jack to the printer, you might not be able to fax successfully. This special phone cord is different from the phone cords you might already have in your home or office. 5.If your modem software is set to receive faxes to your computer automatically, turn off that setting. NOTE:If you do not turn off the automatic fax reception setting in your modem software, the printer cannot receive faxes. 6.Turn off the Auto Answer setting. 7.Run a fax test. You must be available to respond in person to incoming fax calls, or the printer cannot receive faxes. If you encounter problems setting up the printer with optional equipment, contact your local service provider or vendor for further assistance. Serial-type fax setup For information on setting up the printer for faxing using a serial-type phone system, see the Fax Configuration Web site for your country/region. Austria www.hp.com/at/faxconfig Germanywww.hp.com/de/faxconfig Switzerland (French)www.hp.com/ch/fr/faxconfig Switzerland (German)www.hp.com/ch/de/faxconfig United Kingdomwww.hp.com/uk/faxconfig Finlandwww.hp.fi/faxconfig Appendix C 222 Additional fax setup
Denmarkwww.hp.dk/faxconfig Swedenwww.hp.se/faxconfig Norwaywww.hp.no/faxconfig Netherlandswww.hp.nl/faxconfig Belgium (Dutch)www.hp.be/nl/faxconfig Belgium (French)www.hp.be/fr/faxconfig Portugalwww.hp.pt/faxconfig Spainwww.hp.es/faxconfig Francewww.hp.com/fr/faxconfig Irelandwww.hp.com/ie/faxconfig Italywww.hp.com/it/faxconfig Test fax setup You can test your fax setup to check the status of the printer and to make sure it is set up correctly for faxing. Perform this test after you have completed setting up the printer for faxing. The test does the following: • Tests the fax hardware • Verifies the correct type of phone cord is connected to the printer • Checks that the phone cord is plugged into the correct port • Checks for a dial tone • Checks for an active phone line • Tests the status of your phone line connection The printer prints a report with the results of the test. If the test fails, review the report for information on how to fix the problem and rerun the test. To test fax setup via the printer control panel 1.Set up the printer for faxing according to your particular home or office setup instructions. 2.Make sure the ink cartridges are installed, and that full-size paper is loaded in the input tray before starting the test. 3.From the printer control panel, touch right arrow , and then select Setup. 4.Select Tools, and then select Run Fax Test. The printer displays the status of the test on the display and prints a report. 5.Review the report. • If the test passes and you are still having problems faxing, check the fax settings listed in the report to verify the settings are correct. A blank or incorrect fax setting can cause problems faxing. • If the test fails, review the report for more information on how to fix any problems found. (continued) Test fax setup 223
DNetwork setup You can manage network settings for the printer through the printer control panel as described in the next section. Additional advanced settings are available in the embedded Web server, a configuration and status tool you access from your Web browser using an existing network connection to the printer. For more information, see Embedded Web server. This section contains the following topics: • Change basic network settings • Change advanced network settings • Set up the printer for wireless communication • Uninstall and reinstall the HP software Change basic network settings The control-panel options enable you to set up and manage a wireless connection and to perform a variety of network management tasks. This includes viewing the network settings, restoring the network defaults, turning the wireless radio on and off, and changing the network settings. This section contains the following topics: • View and print network settings • Turn the wireless radio on and off View and print network settings You can display a summary of the network settings on the printer control panel or the Network Toolbox. You can print a more detailed network configuration page which lists all of the important network settings such as the IP address, link speed, DNS, and mDNS. For more information on the network settings, see Understand the network configuration page. Turn the wireless radio on and off The wireless radio is on by default, as indicated by the blue light on the front of the printer. In order to stay connected to a wireless network, the radio must stay on. However, if your printer is connected to a wired network or you have a USB connection, the radio is not used. In this case you might want to turn the radio off. 1.Touch right arrow , and then select Network. 2.Touch Wireless, select Wireless Radio, and then select On to turn the radio on, or Off to turn the radio off. Change advanced network settings The advanced network settings are provided for your convenience. However, unless you are an advanced user, you should not change any of these settings. The advanced settings include Link Speed, IP Settings, and Default Gateway. This section contains the following topics: • Set link speed • View IP settings • Change IP settings • Reset network settings 224 Network setup
Set link speed You can change the speed at which data is transmitted over the network. The default is Automatic. 1.Touch right arrow , and then select Network. 2.Select Advanced Setup, then select Link Speed. 3.Touch the number next to the link speed that matches your network hardware: •1. Automatic •2. 10-Full •3. 10-Half •4. 100-Full •5. 100-Half View IP settings To view the IP address of the printer: • Print the network configuration page. For more information, see Understand the networkconfiguration page. • Or, open the Network Toolbox (Windows), click the Network Settings tab, click the Wired or Wireless tab (depending on the current connection), and then click IP Settings. Change IP settings The default IP setting for the IP settings is Automatic, which sets the IP settings automatically. However, if you are an advanced user, you might want to manually change settings, such as the IP address, subnet mask, or the default gateway. CAUTION:Be careful when manually assigning an IP address. If you enter an invalid IP address during the installation, your network components cannot connect with the printer. 1.Touch right arrow , and then select Network. 2.Select Advanced Setup, and then select IP Settings. 3.A message appears warning that changing the IP address will remove the printer from the network. Touch OK to continue. 4. Automatic is selected by default. To change the settings manually, touch Manual. 5.Touch the IP setting: •IP Address •Subnet Mask •Default Gateway 6.Enter your changes, and then touch Done. Reset network settings 1.Touch right arrow , and then select Network. 2.Touch Restore Network Defaults, and then select Yes. NOTE:Print the network configuration page and verify that the network settings have been reset. For more information, see Understand the network configuration page. By default, the network name (SSID) is “hpsetup” and the communication mode is “ad hoc.” Set up the printer for wireless communication You may set up the printer for wireless communication. Set up the printer for wireless communication 225
NOTE:If you encounter problems, see Solve wireless problems. Make sure the printer is not connected to the network using a network cable. The sending device must have built-in 802.11 capabilities or an 802.11 wireless card installed. The printer and the computers that use it must be on the same subnet. Before installing the HP software, you might want to find out the settings of your network. Obtain the information from your system administrators, or complete the following tasks: • Obtain your networks network name or Service Set Identifier (SSID) and communication mode (infrastructure or ad hoc) from the configuration utility for the networks wireless access point (WAP) or the computers network card. • Find out the type of encryption your network uses, such as Wired Equivalent Privacy (WEP). • Find out the security password or encryption key of the wireless device. This section contains the following topics: • To set up a wireless communication using the Wireless Setup Wizard • Understand 802.11 wireless network settings • Test the wireless connection • Change the connection method • Guidelines for ensuring wireless network security • Guidelines for reducing interference on a wireless network To set up a wireless communication using the Wireless Setup Wizard The Wireless Setup Wizard provides an easy way to set up and manage a wireless connection (both infrastructure and ad hoc connections) to your printer. NOTE:To connect to an infrastructure network, you must have a wireless network set up and running. 1.Set up the printer hardware. See the getting started guide or the setup poster that came with your printer. 2.On the printer control panel, touch right arrow , and then select Network. 3.Touch Wireless, select Wireless Setup Wizard, and then touch OK. 4.Follow the display instructions to complete the setup. NOTE:If you cannot find the network name (SSID) and WPA key or WEP passphrase, contact your network administrator or the person who set up the wireless network.. NOTE:If you want to connect the printer using an ad hoc connection, connect your computer to the network name (SSID) “hpsetup“. (This network name is the default, ad hoc network created by the printer.) If your printer was previously configured for a different network, you can restore the network defaults to enable the printer to use “hpsetup“. To restore the network defaults complete the following steps: Understand 802.11 wireless network settings Network name (SSID) By default, the printer looks for the wireless network name or SSID named hpsetup. Your network may have a different SSID. Communication mode Appendix D 226 Network setup