HP Officejet 7500A E910 User Manual
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4.Touch On (Print and Forward) to print and forward the fax, or select On (Forward) to forward the fax. NOTE:If the printer is not able to forward the fax to the designated fax machine (for example, if it is not turned on), the printer prints the fax. If you set up the printer to print error reports for received faxes, it also prints an error report. 5.At the prompt, enter the number of the fax machine intended to receive the forwarded faxes, and then touch Done. Repeat for each of the following prompts: start date, start time, end date, and end time. 6.Fax forwarding is activated. Touch Ok to confirm. If the printer loses power when Fax Forwarding is set up, it saves the Fax Forwarding setting and phone number. When the power is restored to the printer, the Fax Forwarding setting is still On. NOTE:You can cancel fax forwarding by selecting Off from the Fax Forwarding menu. Set the paper size for received faxes You can select the paper size for received faxes. The paper size you select should match what is loaded in your main tray. Faxes can be printed on letter, A3, A4, or legal paper only. NOTE:If an incorrect paper size is loaded in the main tray when you receive a fax, the fax does not print and an error message appears on the display. Load Letter or A4 paper, and then touch OK to print the fax. To set the paper size for received faxes from the printer control panel 1.Touch right arrow , and then select Setup. 2.Touch Fax Setup, and then select Basic Fax Setup. 3.Touch Fax Paper Size, and then select an option. Set automatic reduction for incoming faxes The Automatic Reduction setting determines what the printer does if it receives a fax that is too large for the default paper size. This setting is turned on by default, so the image of the incoming fax is reduced to fit on one page, if possible. If this feature is turned off, information that does not fit on the first page is printed on a second page. Automatic Reduction is useful when you receive a legal-size fax and letter-size paper is loaded in the main tray. Automatic Reduction is useful when you receive a fax larger than A4/Letter-size and A4/ Letter-size paper is loaded in the main tray To set automatic reduction from the printer control panel 1.Touch right arrow , and then select Setup. 2.Touch Fax Setup, and then select Advanced Fax Setup. 3.Touch Automatic Reduction, and then select On or Off. Receive a fax 57
Block unwanted fax numbers If you subscribe to a caller ID service through your phone provider, you can block specific fax numbers so the printer does not print faxes received from those numbers. When an incoming fax call is received, the printer compares the number to the list of unwanted fax numbers to determine if the call should be blocked. If the number matches a number in the blocked fax numbers list, the fax is not printed. (The maximum number of fax numbers you can block varies by model.) NOTE:This feature is not supported in all countries/regions. If it is not supported in your country/region, Junk Fax Blocker does not appear in the Basic Fax Setup menu. NOTE:If no phone numbers are added in the Caller ID list, it is assumed that a Caller ID service has not been subscribed to with the phone company. •Add numbers to the junk fax list • Remove numbers from the junk fax list • Print a Junk Fax Report Add numbers to the junk fax list You can block specific numbers by adding them to the junk fax list. To add a number to the junk fax list 1.Touch right arrow , and then select Setup. 2.Touch Fax Setup, and then select Basic Fax Setup. 3.Touch down arrow , and then select Junk Fax Blocker. 4.A message appears stating that Caller ID is required to block junk faxes. Touch OK to continue. 5.Touch Add Numbers. 6.To select a fax number to block from the caller ID list, touch Select from Caller ID History. - or - To manually enter a fax number to block, select Enter new number. 7.After entering a fax number to block, touch Done. NOTE:Make sure you enter the fax number as it appears on the control-panel display, and not the fax number that appears on the fax header of the received fax, as these numbers can be different. Remove numbers from the junk fax list If you no longer want to block a fax number, you can remove a number from your junk fax list. To remove numbers from the junk fax list 1.Touch right arrow , and then select Setup. 2.Touch Fax Setup, and then select Basic Fax Setup. 3.Touch down arrow , and then select Junk Fax Blocker. Chapter 5 58 Fax
4.Touch Remove Numbers. 5.Touch the number you want to remove, and then select OK. Print a Junk Fax Report Use the following procedure to print a list of blocked junk fax numbers. To print a Junk Fax Report 1.Touch right arrow , and then select Setup. 2.Touch Fax Setup, and then select Basic Fax Setup. 3.Touch down arrow , and then select Junk Fax Blocker. 4.Touch Print Reports, and then select Junk Fax List. Receive faxes to your computer (Fax to PC and Fax to Mac) You can use Fax to PC and Fax to Mac to automatically receive faxes and save faxes directly to your computer. With Fax to PC and Fax to Mac, you can store digital copies of your faxes easily and also eliminate the hassle of dealing with bulky paper files. Received faxes are saved as TIFF (Tagged Image File Format). Once the fax is received, you get an on-screen notification with a link to the folder where the fax is saved. The files are named in the following method: XXXX_YYYYYYYY_ZZZZZZ.tif, where X is the senders information, Y is the date, and Z is the time that the fax was received. NOTE:Fax to PC and Fax to Mac are available for receiving black-and-white faxes only. Color faxes are printed instead of being saved to the computer. This section contains the following topics: • Fax to PC and Fax to Mac requirements • Activate Fax to PC and Fax to Mac • Modify Fax to PC or Fax to Mac settings Fax to PC and Fax to Mac requirements • The administrator computer, the computer that activated the Fax to PC or Fax to Mac feature, must be on at all times. Only one computer can act as the Fax to PC or Fax to Mac administrator computer. • The destination folders computer or server must be on at all times. The destination computer must also be awake, faxes will not be saved if the computer is asleep or in hibernate mode. • Paper must be loaded in the input tray. Receive a fax 59
Activate Fax to PC and Fax to Mac On a computer running Windows, you can use the Digital Fax Setup Wizard to activate Fax to PC. On a Macintosh computer, you can use the HP Utility. To set up Fax to PC (Windows) 1.Open the HP printer software. For more information, see HP printer software (Windows). 2.Double-click Fax Actions, and then double-click Digital Fax Setup Wizard. 3.Follow the onscreen instructions. To set up Fax to Mac (Mac OS X) 1.Open the HP Utility. For more information, see HP Utility (Mac OS X). 2.Click the Application icon on the toolbar. 3.Double-click HP Setup Assistant, and then follow the onscreen instructions. Modify Fax to PC or Fax to Mac settings You can update the Fax to PC settings from your computer at any time from the Digital Fax Setup Wizard. You can update the Fax to Mac settings from the HP Utility. You can turn off Fax to PC or Fax to Mac and disable printing faxes from the printers control panel. To modify settings from the printer’s control panel 1.Touch (right arrow), and then select Setup. 2.Touch Fax Setup, touch Basic Fax Setup, and then touch Fax to PC. 3.Select the setting that you want to change. You can change the following settings: •View PC hostname: View the name of the computer that is set up to administer Fax to PC or Fax to Mac. •Turn Off: Turn off Fax to PC or Fax to Mac. NOTE:Use the HP software on your computer to turn on Fax to PC or Fax to Mac. •Disable Fax Print: Choose this option to print faxes as they are received. If you turn off printing, color faxes will still print. To modify settings from the HP software (Windows) 1.Open the HP printer software. For more information, see HP printer software (Windows). 2.Double-click Fax Actions, and then double-click Digital Fax Setup Wizard. 3.Follow the onscreen instructions. To modify settings from the HP software (Mac OS X) 1.Open the HP Utility. For more information, see HP Utility (Mac OS X). 2.Click the Application icon on the toolbar. 3.Double-click HP Setup Assistant, and then follow the onscreen instructions. Chapter 5 60 Fax
Turn off Fax to PC or Fax to Mac 1.Touch (right arrow), and then select Setup. 2.Touch Fax Setup, touch Basic Fax Setup, and then touch Fax to PC. 3.Touch Turn Off. Set up speed-dial entries You can set up frequently used fax numbers as speed-dial entries. This lets you dial those numbers quickly by using the printer’s control panel. TIP:In addition to creating and managing speed-dial entries from the printer’s control panel, you can also use tools available on your computer, such as the HP software included with the printer and the printer’s embedded Web server (EWS). For more information, see Printer management tools. This section contains the following topics: • Set up and change speed-dial entries • Set up and change group speed-dial entries • Delete speed-dial entries • Print a list of speed-dial entries Set up and change speed-dial entries You can store fax numbers as speed-dial entries. To set up speed-dial entries 1.On the printer’s control panel, touch right arrow , and then touch Setup. 2.Touch Fax Setup, and then select Speed Dial Setup. 3.Touch Add/Edit Speed Dial, and then touch an unused entry number. 4.Type the fax number, and then touch Next. NOTE:Be sure to include any pauses or other required numbers, such as an area code, an access code for numbers outside a PBX system (usually a 9 or 0), or a long-distance prefix. 5.Type the name for the speed-dial entry, and then touch Done. To change speed-dial entries 1.On the printer’s control panel, touch right arrow , and then touch Setup. 2.Touch Fax Setup, and then select Speed Dial Setup. 3.Touch Add/Edit Speed Dial, and then touch the speed-dial entry you want to change. Set up speed-dial entries 61
4.If you want to change the fax number, type the new number, and then touch Next. NOTE:Be sure to include any pauses or other required numbers, such as an area code, an access code for numbers outside a PBX system (usually a 9 or 0), or a long-distance prefix. 5.If you want to change the name of the speed-dial entry, type the new name, and then touch Done. Set up and change group speed-dial entries You can store groups of fax numbers as group speed-dial entries. To set up group speed-dial entries NOTE: Before you can create a group speed-dial entry, you must have already created at least one speed-dial entry. 1.On the printer’s control panel, touch right arrow , and then touch Setup. 2.Touch Fax Setup, and then select Speed Dial Setup. 3.Touch Group Speed Dial, and then touch an unused entry number. 4.Touch the speed-dial entries you want to include in the group speed-dial entry, and then touch OK. 5.Type the name for the speed-dial entry, and then touch Done. To change group speed-dial entries 1.On the printer’s control panel, touch right arrow , and then touch Setup. 2.Touch Fax Setup, and then select Speed Dial Setup. 3.Select Group Speed Dial, and then touch the entry you want to change. 4.If you want to add or remove speed-dial entries from the group, touch the speed-dial entries you want to include or those you want to remove, and then touch OK. 5.If you want to change the name of the group speed-dial, type the new name, and then touch Done. Delete speed-dial entries To delete speed-dial entries or group speed-dial entries, complete the following steps: 1.On the printer’s control panel, touchright arrow , and then touch Setup. 2.Touch Fax Setup, and then select Speed Dial Setup. 3.Touch Delete Speed Dial, touch the entry you want to delete, and then touch Yes to confirm. NOTE: Deleting a group speed-dial entry does not delete the individual speed- dial entries. Chapter 5 62 Fax
Print a list of speed-dial entries To print a list of all of the speed-dial entries that have been set up, complete the following steps: 1.Load paper in the tray. For more information, see Load media. 2.On the printer’s control panel, touch right arrow , and then touch Setup. 3.Touch Fax Setup, and then select Speed Dial Setup. 4.Touch Print Speed Dial List. Change fax settings After completing the steps in the getting started guide that came with the printer, use the following steps to change the initial settings or to configure other options for faxing. • Configure the fax header • Set the answer mode (Auto answer) • Set the number of rings before answering • Change the answer ring pattern for distinctive ring • Set the dial type • Set the redial options • Set the fax speed • Set the fax sound volume Configure the fax header The fax header prints your name and fax number on the top of every fax you send. HP recommends that you set up the fax header by using the HP software provided with the printer. You can also set up the fax header from the printer control panel, as described here. NOTE:In some countries/regions, the fax header information is a legal requirement. To set or change the fax header 1.Touch right arrow , and then select Setup. 2.Touch Fax Setup, and then select Basic Fax Setup. 3.Touch Fax Header. 4.Enter your personal or company name, and then touch Done. 5.Enter your fax number, and then touch Done. Set the answer mode (Auto answer) The answer mode determines whether the printer answers incoming calls. • Turn on the Auto Answer setting if you want the printer to answer faxes automatically. The printer answers all incoming calls and faxes. • Turn off the Auto Answer setting if you want to receive faxes manually. You must be available to respond in person to the incoming fax call or else the printer does not receive faxes. Change fax settings 63
To set the answer mode 1.Touch right arrow , and then select Setup. 2.Touch Fax Setup, and then select Basic Fax Setup . 3.Touch Auto Answer, and then select On or Off. When Auto Answer is On, the printer answers calls automatically. When Auto Answer is Off, it does not answer calls. Set the number of rings before answering If you turn on the Auto Answer setting, you can specify how many rings occur before incoming calls are automatically answered. The Rings to Answer setting is important if you have an answering machine on the same phone line as the printer, because you want the answering machine to answer the phone before the printer does. The number of rings to answer for the printer should be greater than the number of rings to answer for the answering machine. For example, set your answering machine to a low number of rings and the printer to answer in the maximum number of rings. (The maximum number of rings varies by country/region.) In this setup, the answering machine answers the call and the printer monitors the line. If the printer detects fax tones, it receives the fax. If the call is a voice call, the answering machine records the incoming message. To set the number of rings before answering 1.Touch right arrow , and then select Setup. 2.Touch Fax Setup, and then select Basic Fax Setup. 3.Touch Rings to Answer. 4.Touch up arrow or down arrow to change the number of rings. 5.Touch Done to accept the setting. Change the answer ring pattern for distinctive ring Many phone companies offer a distinctive ring feature that allows you to have several phone numbers on one phone line. When you subscribe to this service, each number is assigned a different ring pattern. You can set up the printer to answer incoming calls that have a specific ring pattern. If you connect the printer to a line with distinctive ring, have your telephone company assign one ring pattern to voice calls and another ring pattern to fax calls. HP recommends that you request double or triple rings for a fax number. When the printer detects the specified ring pattern, it answers the call and receives the fax. TIP:You can also use the Ring Pattern Detection feature in the printer’s control panel to set distinctive ring. With this feature, the printer recognizes and records the ring pattern of an incoming call and, based on this call, automatically determines the distinctive ring pattern assigned by your telephone company to fax calls. If you do not have a distinctive ring service, use the default ring pattern, which is All Rings. Chapter 5 64 Fax
NOTE:The printer cannot receive faxes when the main phone number is off the hook. To change the answer ring pattern for distinctive ring 1.Verify that the printer is set to answer fax calls automatically. 2.Touch right arrow , and then select Setup. 3.Touch Fax Setup, and then select Advanced Fax Setup. 4.Touch Distinctive Ring. 5.A message appears stating that this setting should not be changed unless you have multiple numbers on the same telephone line. Touch Yes to continue. 6.Do one of the following: • Touch the ring pattern assigned by your telephone company to fax calls. - Or - • Touch Ring Pattern Detection, and then follow the instructions on the printer’s control panel. NOTE:If the Ring Pattern Detection feature cannot detect the ring pattern or if you cancel the feature before it finishes, the ring pattern is automatically set to All Rings. NOTE:If you are using either a PBX phone system that has different ring patterns for internal and external calls, you must call the fax number from an external number. Set the dial type Use this procedure to set tone-dialing or pulse-dialing mode. The factory-set default is Tone. Do not change the setting unless you know that your phone line cannot use tone dialing. NOTE:The pulse-dialing option is not available in all countries/regions. To set the dial type 1.Touch right arrow , and then select Setup. 2.Touch Fax Setup, and then select Basic Fax Setup. 3.Touch down arrow , and then select Dial Type. 4.Touch to select Tone Dialing or Pulse Dialing. Change fax settings 65
Set the redial options If the printer was unable to send a fax because the receiving fax machine did not answer or was busy, the printer attempts to redial based on the settings for the busy-redial and no-answer-redial options. Use the following procedure to turn the options on or off. •Busy redial: If this option is turned on, the printer redials automatically if it receives a busy signal. The factory-set default for this option is On. •No answer redial: If this option is turned on, the printer redials automatically if the receiving fax machine does not answer. The factory-set default for this option is Off. To set the redial options 1.Touch right arrow , and then select Setup. 2.Touch Fax Setup, and then select Advanced Fax Setup. 3.Touch to select the appropriate Busy Redial or No Answer Redial options. Set the fax speed You can set the fax speed used to communicate between your printer and other fax machines when sending and receiving faxes. If you use one of the following, setting the fax speed to a slower speed might be required: • An Internet phone service • A PBX system • Fax over Internet Protocol (FoIP) • An integrated services digital network (ISDN) service If you experience problems sending and receiving faxes, try using a lower Fax Speed. The following table provides the available fax speed settings. Fax speed settingFax speed Fastv.34 (33600 baud) Mediumv.17 (14400 baud) Slowv.29 (9600 baud) To set the fax speed 1.Touch right arrow , and then select Setup. 2.Touch Fax Setup, and then touch Advanced Fax Setup. 3.Touch down arrow , and then select Fax Speed. 4.Touch to select the speed. Chapter 5 66 Fax