HP Officejet 7413 User Manual

Solution
Make sure each of the power cords is firmly connected, and wait a few seconds for
the HP all-in-one to turn on. If this is the first time you have turned on the HP all-
in-one, it can take up to a minute to turn on. Also, if the HP all-in-one is plugged in
to a power strip, make sure the power strip is turned on.
My USB cable is not connected  Solution
You must first install the software that came with your HP all-in-one before
connecting the USB cable. During installation, do not plug in the...

Solution
This might mean the control panel overlay is not attached, or it is attached
incorrectly. Make sure to align the overlay over the buttons on the top of the
HP all-in-one and snap it firmly into place.
The color graphics display shows the wrong language   Solution
Usually, you set the language and country/region when you first set up the HP all-
in-one. However, you can change these settings at any time by using the following
procedure:
1 Press  Setup.
2 Press  7, and then press  1.
This selects...

6 When prompted, press 1 for Yes or  2 for No.
Print a  Self-Test Report  to confirm the language and country/region:
1 Press  Setup.
2 Press  1, and then press  4.
This selects  Print Report , and then selects  Self-Test Report.
The wrong measurements are showing in menus on the color graphics display    Solution
You may have selected the incorrect country/region when setting up your HP all-
in-one. The country/region you select determines the paper sizes shown on the
color graphics display.
To change...

Solution
If you have colored paper loaded in the input tray when you align the print
cartridges, the alignment fails. Load unused plain white letter or A4 paper into the
input tray, and then try the alignment again. If the alignment fails again, you might
have a defective sensor or print cartridge.
Contact HP Support. Go to  www.hp.com/support. If prompted, choose your
country/region, and then click  Contact HP for information on calling for technical
support.
Cause
Protective tape is covering the print...

Solution
Remove and then reinsert the print cartridges. Verify that they are fully inserted and
locked in place.
Cause
The print cartridge or sensor is defective.
Solution
Contact HP Support. Go to www.hp.com/support. If prompted, choose your
country/region, and then click  Contact HP for information on calling for technical
support.
The HP all-in-one does not print Solution
If your HP all-in-one and computer are  not communicating with each other, try the
following:
● Check the USB cable. If you are...

●Check other printers or scanners. You might need to disconnect older products
from your computer.
● If your HP all-in-one is networked, see  the Network Guide that came with your
HP all-in-one.
● After you check the connections, try  restarting your computer. Turn your
HP all-in-one off and then on again.
● If necessary, remove and then install the  HP Image Zone software again. Get
on uninstalling the software.
● If necessary, remove and then install the  HP Image Zone software again. For
more...

8 The registration process runs
If any of these things did not occur, there might be a problem with the installation. To
check the installation on a PC, verify the following:
● Start the  HP Director  and check to make sure the following icons appear:  Scan
Picture , Scan Document , Send Fax  and HP Gallery . For information on starting
HP Director , see the onscreen  HP Image Zone Help  that came with your
software. If the icons do not appear immediately, you might need to wait a few
minutes for the HP...

3 Click Retry to retry the plug and play setup. If this does not work, continue to
the next step.
4 Verify that the USB cable is set up properly as follows:
– Unplug the USB cable and plug it in again.
– Do not attach the USB cable to a keyboard or non-powered hub.
– Verify that the USB cable is 3 meters or less in length.
– If you have several USB devices attached to your computer, you mightwant to unplug the other devices during the installation.
5 Continue with the installation and restart the...

Solution
Launch the fax wizard as follows:
1 Start the HP Director. For more information, see the onscreen  HP Image
Zone Help  that came with your software.
2 Click the  Settings menu, select  Fax Settings and Setup , then select Fax
Setup Wizard .
The registration screen does not appear Solution
➔In Windows, you can access the registration screen from the Windows taskbar
by clicking Start, pointing to  Programs or All Programs  (XP), Hewlett-
Packard , HP Officejet 7300/7400 series all-in-one , and...

NoteIt is important that you disconnect  your HP all-in-one before restarting your
computer. Do not connect the HP all-in-one  to your computer until after you
have reinstalled the software.
6 To reinstall the software, insert the HP all-in-one CD-ROM into your computer’s CD-ROM drive, and follow the onscreen instructions and the instructions provided
in the Setup Guide that came with your HP all-in-one.
7 After the software is installed, connect the HP all-in-one to your computer.
8 Press the  On...