HP Officejet 7413 User Manual

NoteIf your HP all-in-one is not turning on, you can view the serial number by looking at the
sticker on the rear upper left corner of the device. The serial number is the 10-character
code in the upper left corner of the sticker.
1 Press and hold  OK. While holding  OK, press  4. This displays the  Information Menu .
2 Press 
 until  Model Number  appears and then press  OK. This displays the service ID.
Write down the complete service ID.
3 Press  Cancel , and then press 
 until Serial Number...

Country/RegionHP technical supportCountry/RegionHP technical support
Bolivia800-100247New Zealand0800 441 147
Brazil (Demais
Localidades)0800 157751Nigeria+234 1 3204 999
Brazil (Grande São
Paulo)(11) 3747 7799Norway2+47 815 62 070
Bruneifax to: +65-6275-6707Oman+971 4 883 8454
Cambodiafax to: +65-6275-6707Pakistanfax to: +65-6275-6707
Canada during warranty(905) 206-4663Palestine+971 4 883 8454
Canada post-warranty
(per-call charge)1-877-621-4722Panama001-800-711-2884
Caribbean & Central...

Country/RegionHP technical supportCountry/RegionHP technical support
Greece, inside country/
region801 11 22 55 47Sweden+46 (0)77 120 4765
Greece, international+30 210 6073603Switzerland 3+41 0848 672 672
Guatemala1800-999-5105Taiwan+886 (2) 8722-8000,
0800 010 055
Hong Kong SAR+(852) 2802 4098Thailand0-2353-9000
Hungary+36 1 382 1111Trinidad & Tobago1-800-711-2884
India91-80-8526900Tunisia1+216 71 89 12 22
India (toll free)1600-4477 37Turkey+90 216 579 71 71
Indonesia62-21-350-3408Ukraine, Kiev+7 (380...

Call HP Korea customer support 
Call HP Japan customer support 
 
TEL : 0570-000-511 
      03-3335-9800
 
FAX : 03-3335-8338  
  9:00  17:00 
10:00  17:001/13 
FAX
 
 
User Guide 211
Get HP support
 

HP Quick Exchange Service (Japan) 
HP Quick Exchange Service
0570-000511 
:03-3335 -9800  
:  9:00  5:00  
  10:00  5:00 
11 3 
: 
  
 
Prepare your HP all-in-one for shipment  
If after contacting HP Customer Support or returning to  the point of purchase, you are requested to
send your HP all-in-one in for service, remove the print cartridges and pack the HP all-in-one in the
original packing materials to avoid further damage.  You can remove print cartridges from your
HP all-in-one whether it is...

5 Close the print-carriage access door and wait a few minutes for the print carriage to moveback to its home position (on the right side).
Note Make sure the scanner has returned to its parked position before turning off the
HP all-in-one.
6 Press the  On button to turn off the HP all-in-one.
7 Unplug the power cord, and then disconnect it from the HP all-in-one. Do not return the power cord with the HP all-in-one.
Warning The replacement HP all-in-one will not be shipped with a power cord.
Store the...

4 Open the print-carriage access door, and then remove the print cartridges from their slots andlower the latches.
Note Remove both print cartridges and lower both latches. Failure to do so might damage
your HP all-in-one.
5 Place the print cartridges in print cartridge  protectors or an airtight plastic container so they
will not dry out, and put them aside. Do not send them with the HP all-in-one unless the
HP customer support call agent instructs you to.
6 Rotate the gear toward the front of the HP...

2 Retain the control panel overlay. Do not return the control panel overlay with the HP all-in-one.
Warning The replacement HP all-in-one might not come with a control panel
overlay. Store your control panel overlay in  a safe place, and when the replacement
HP all-in-one arrives, reattach your control panel overlay. You must attach your
control panel overlay to use the control panel functions on the replacement HP all-
in-one.
Tip See the Setup Guide that came with your HP all-in-one for instructions...

18Warranty information  
This chapter provides information on duration of your HP all-in-one limited warranty, warranty
service, warranty upgrades, returning you HP all-in-one for service, and\
 contains the Hewlett-
Packard limited global warranty statement.
Duration of limited warranty
Duration of Limited Warranty (hardware and labor): 1 Year
Duration of Limited Warranty (CD media): 90 Days
Duration of Limited Warranty (print cartridges): Until the HP ink is depleted or the end of warranty
date...

Extent of limited warranty
Hewlett-Packard (HP) warrants to the end-user customer (Customer) that each HP Officejet
7300/7400 series all-in-one product (Product), including related software, accessories, media,
and supplies, shall be free from defects in material and workmanship for the duration, which
begins on the date of purchase by the Customer.
For each hardware Product, the duration of HPs limited warranty is one year for parts and one
year for labor. For all other Products, the duration of HPs...