HP Officejet 7413 User Manual

1Telephone wall jack
2Coupler
3Phone cord supplied in the box with the HP all-in-one
I am having problems faxing over the Internet      Solution
Check the following:
●Some Internet faxing services do not work properly when the HP all-in-one is
sending and receiving faxes at high speed (33600bps). If you experience
problems sending and receiving faxes while using an Internet fax service, use a
slower fax speed. You can do this by changing the  Fax Speed setting from
High  (the default) to  Medium. For...

Solution
HP Instant Share cannot be set up on your HP all-in-one. The HP Instant Share
feature is not installed.
➔ To enable the HP Instant Share feature, insert the installation CD that came
with your product and select  Typical (Recommended).
– If you need an installation CD  for an HP Officejet 7300 series all-in-one,
you can order one from  www.hp.com/support.
– If you need an installation CD  for an HP Officejet 7400 series all-in-one,
you can order one from  www.hp.com/support.
Note If your system...

Destinations not set up on device. Refer to manual for Help.   Solution
The HP Instant Share service did not find any destinations. No destinations were
configured.
➔Create destinations to designate locations to which you want to send images.
A destination, for example, can be an e-mail address, a friend or relatives
network-connected device, an online  photo album, or an online photo finishing
service. Availability of services varies by country/region.
To create destinations
1 Press  HP Instant Share...

Operational troubleshooting
The HP  Officejet 7300/7400 series all-in-one   troubleshooting section in the HP Image
Zone  contains troubleshooting tips for some of the most common issues associated
with your HP all-in-one.
To access the troubleshooting information from a Windows computer, go to the
HP Director , click Help, and then choose  Troubleshooting and Support .
Troubleshooting is also available through the Help button that appears on some error
messages.
To access troubleshooting information...

CautionTrying to clear a paper jam from the front of the HP all-in-one
can damage the print mechanism. Always access and clear paper jams
through the rear clean-out door.
2 Gently pull the paper out of the rollers.
Warning If the paper tears when you are removing it from the rollers,
check the rollers and wheels for torn pieces of paper that might be
remaining inside the device. If you do not remove all the pieces of
paper from the HP all-in-one, more paper jams are likely to occur.
3 Replace the rear...

Solution
You might need to remove the two-sided printing accessory. For more information,
see the printed guide that came with your two-sided printing accessory.
NoteIf you turned the HP all-in-one off before clearing the paper jam, turn it back
on, and then restart your print, copy, or fax job.
The automatic document feeder picks up too many pages or none at all      Cause
You need to clean the separator pad or rollers inside the automatic document
feeder. Pencil lead, wax, or ink can build  up on the...

Figure 1
3 Lift the lid on the HP all-in-one, as  if you were loading an original on the glass.
Figure 2 shows the lid open and the location of a notch (1) near the top right
edge of the lid backing (2).
Figure 2
1Notch
2Lid backing
4 Place one or two fingers in the notch, as shown in Figure 3.
Figure 3
5 Keep your fingers in the notch as you  lower the lid back down until the lid is
almost closed.
Chapter 16
194 HP Officejet 7300/7400 series all-in-one
Troubleshooting information
 

6 Push against the top of the face plate (1) with your thumb as you pull thebottom away from the right side of  the HP all-in-one with your fingers, as
shown in Figure 4.
Use a slight twisting motion to help release the face plate on the right side.
Warning Do not pull the face plate all the way off yet. There is a
plastic catch on the far left inside of the face plate that helps secure the
face plate in place. If you pull the face plate straight off, you might
damage the plastic catch on the inside of...

Figure 6
1Handle
2Pick assembly
This provides easy access to the rollers (3) and separator pad (4), as shown in
Figure 7.
Figure 7
3Rollers
4Separator pad
2 Lightly dampen a clean lint-free cloth with distilled water, then squeeze anyexcess liquid from the cloth.
3 Use the damp cloth to wipe any residue off the rollers or separator pad.
4 If the residue does not come off using distilled water, try using isopropyl (rubbing) alcohol.
5 Use the blue-green handle to lower the pick assembly.
To reattach the...

Figure 8
1Notch
2Plastic catch
2 Line up the right edge of the face plate with the right side of the HP all-in-one,
and then press the right side of the face plate until it snaps securely into place,
as shown in Figure 9.
Figure 9
3 Place your hands towards the center of the face plate, as shown in Figure 10, then press until the center of the face plate snaps into place.
You should hear clicks when the left side snaps into place and when the right
side snaps into place.
User Guide 197
Troubleshooting...