HP Officejet 6500A e All in One E710a User Manual

							Activate Fax to PC and Fax to Mac
On a computer running Windows, you can use the Digital Fax Setup Wizard to activate
Fax to PC. On a Macintosh computer, you can use the HP Utility.
To set up Fax to PC (Windows)
1.Open the HP printer software. For more information, see 
HP printer software
(Windows).
2.Double-click Fax Actions, and then double-click Digital Fax Setup Wizard.
3.Follow the onscreen instructions.
To set up Fax to Mac (Mac OS X)
1.Open the HP Utility. For more information, see 
HP Utility (Mac OS X).
2.Click the Application icon on the toolbar.
3.Double-click HP Setup Assistant, and then follow the onscreen instructions.
Modify Fax to PC or Fax to Mac settings
You can update the Fax to PC settings from your computer at any time from the Digital
Fax Setup Wizard. You can update the Fax to Mac settings from the HP Utility.
You can turn off Fax to PC or Fax to Mac and disable printing faxes from the printers
control panel.
To modify settings from the printer’s control panel
1.Touch 
 (right arrow), and then select Setup.
2.Touch Fax Setup, touch Basic Fax Setup, and then touch Fax to PC.
3.Select the setting that you want to change. You can change the following settings:
•View PC hostname: View the name of the computer that is set up to
administer Fax to PC or Fax to Mac.
•Turn Off: Turn off Fax to PC or Fax to Mac.
NOTE:Use the HP software on your computer to turn on Fax to PC or Fax
to Mac.
•Disable Fax Print: Choose this option to print faxes as they are received. If you
turn off printing, color faxes will still print.
To modify settings from the HP software (Windows)
1.Open the HP printer software. For more information, see 
HP printer software
(Windows).
2.Double-click Fax Actions, and then double-click Digital Fax Setup Wizard.
3.Follow the onscreen instructions.
To modify settings from the HP software (Mac OS X)
1.Open the HP Utility. For more information, see 
HP Utility (Mac OS X).
2.Click the Application icon on the toolbar.
3.Double-click HP Setup Assistant, and then follow the onscreen instructions.
Receive a fax 57
 
						

							Turn off Fax to PC or Fax to Mac
1.Touch 
 (right arrow), and then select Setup.
2.Touch Fax Setup, touch Basic Fax Setup, and then touch Fax to PC.
3.Touch Turn Off.
Set up speed-dial entries
You can set up frequently used fax numbers as speed-dial entries. This lets you dial
those numbers quickly by using the printer’s control panel.
TIP:In addition to creating and managing speed-dial entries from the printer’s
control panel, you can also use tools available on your computer, such as the HP
software included with the printer and the printer’s embedded Web server (EWS).
For more information, see 
Printer management tools.
This section contains the following topics:
•
Set up and change speed-dial entries
•
Set up and change group speed-dial entries
•
Delete speed-dial entries
•
Print a list of speed-dial entries
Set up and change speed-dial entries
You can store fax numbers as speed-dial entries.
To set up speed-dial entries
1.On the printer’s control panel, touch right arrow 
, and then touch Setup.
2.Touch Fax Setup, and then select Speed Dial Setup.
3.Touch Add/Edit Speed Dial, and then touch an unused entry number.
4.Type the fax number, and then touch Next.
NOTE:Be sure to include any pauses or other required numbers, such as an
area code, an access code for numbers outside a PBX system (usually a 9 or
0), or a long-distance prefix.
5.Type the name for the speed-dial entry, and then touch Done.
To change speed-dial entries
1.On the printer’s control panel, touch right arrow 
, and then touch Setup.
2.Touch Fax Setup, and then select Speed Dial Setup.
3.Touch Add/Edit Speed Dial, and then touch the speed-dial entry you want to
change.
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58 Fax
 
						

							4.If you want to change the fax number, type the new number, and then touch Next.
NOTE:Be sure to include any pauses or other required numbers, such as an
area code, an access code for numbers outside a PBX system (usually a 9 or
0), or a long-distance prefix.
5.If you want to change the name of the speed-dial entry, type the new name, and
then touch Done.
Set up and change group speed-dial entries
You can store groups of fax numbers as group speed-dial entries.
To set up group speed-dial entries
NOTE: Before you can create a group speed-dial entry, you must have already
created at least one speed-dial entry.
1.On the printer’s control panel, touch right arrow , and then touch Setup.
2.Touch Fax Setup, and then select Speed Dial Setup.
3.Touch Group Speed Dial, and then touch an unused entry number.
4.Touch the speed-dial entries you want to include in the group speed-dial entry, and
then touch OK.
5.Type the name for the speed-dial entry, and then touch Done.
To change group speed-dial entries
1.On the printer’s control panel, touch right arrow 
, and then touch Setup.
2.Touch Fax Setup, and then select Speed Dial Setup.
3.Select Group Speed Dial, and then touch the entry you want to change.
4.If you want to add or remove speed-dial entries from the group, touch the speed-
dial entries you want to include or those you want to remove, and then touch OK.
5.If you want to change the name of the group speed-dial, type the new name, and
then touch Done.
Delete speed-dial entries
To delete speed-dial entries or group speed-dial entries, complete the following steps:
1.On the printer’s control panel, touchright arrow 
, and then touch Setup.
2.Touch Fax Setup, and then select Speed Dial Setup.
3.Touch Delete Speed Dial, touch the entry you want to delete, and then touch Yes
to confirm.
NOTE: Deleting a group speed-dial entry does not delete the individual
speed-dial entries.
Set up speed-dial entries 59
 
						

							Print a list of speed-dial entries
To print a list of all of the speed-dial entries that have been set up, complete the
following steps:
1.Load paper in the tray. For more information, see 
Load media.
2.On the printer’s control panel, touch right arrow 
, and then touch Setup.
3.Touch Fax Setup, and then select Speed Dial Setup.
4.Touch Print Speed Dial List.
Change fax settings
After completing the steps in the getting started guide that came with the printer, use
the following steps to change the initial settings or to configure other options for faxing.
•
Configure the fax header
•
Set the answer mode (Auto answer)
•
Set the number of rings before answering
•
Change the answer ring pattern for distinctive ring
•
Set the dial type
•
Set the redial options
•
Set the fax speed
•
Set the fax sound volume
Configure the fax header
The fax header prints your name and fax number on the top of every fax you send. HP
recommends that you set up the fax header by using the HP software provided with the
printer. You can also set up the fax header from the printer control panel, as described
here.
NOTE:In some countries/regions, the fax header information is a legal
requirement.
To set or change the fax header
1.Touch right arrow 
, and then select Setup.
2.Touch Fax Setup, and then select Basic Fax Setup.
3.Touch Fax Header.
4.Enter your personal or company name, and then touch Done.
5.Enter your fax number, and then touch Done.
Set the answer mode (Auto answer)
The answer mode determines whether the printer answers incoming calls.
• Turn on the Auto Answer setting if you want the printer to answer faxes
automatically. The printer answers all incoming calls and faxes.
• Turn off the Auto Answer setting if you want to receive faxes manually. You must
be available to respond in person to the incoming fax call or else the printer does
not receive faxes.
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60 Fax
 
						

							To set the answer mode
1.Touch right arrow 
, and then select Setup.
2.Touch Fax Setup, and then select Basic Fax Setup .
3.Touch Auto Answer, and then select On or Off.
When Auto Answer is On, the printer answers calls automatically. When Auto
Answer is Off, it does not answer calls.
Set the number of rings before answering
If you turn on the Auto Answer setting, you can specify how many rings occur before
incoming calls are automatically answered.
The Rings to Answer setting is important if you have an answering machine on the
same phone line as the printer, because you want the answering machine to answer
the phone before the printer does. The number of rings to answer for the printer should
be greater than the number of rings to answer for the answering machine.
For example, set your answering machine to a low number of rings and the printer to
answer in the maximum number of rings. (The maximum number of rings varies by
country/region.) In this setup, the answering machine answers the call and the printer
monitors the line. If the printer detects fax tones, it receives the fax. If the call is a voice
call, the answering machine records the incoming message.
To set the number of rings before answering
1.Touch right arrow 
, and then select Setup.
2.Touch Fax Setup, and then select Basic Fax Setup.
3.Touch Rings to Answer.
4.Touch up arrow 
 or down arrow  to change the number of rings.
5.Touch Done to accept the setting.
Change the answer ring pattern for distinctive ring
Many phone companies offer a distinctive ring feature that allows you to have several
phone numbers on one phone line. When you subscribe to this service, each number is
assigned a different ring pattern. You can set up the printer to answer incoming calls
that have a specific ring pattern.
If you connect the printer to a line with distinctive ring, have your telephone company
assign one ring pattern to voice calls and another ring pattern to fax calls. HP
recommends that you request double or triple rings for a fax number. When the printer
detects the specified ring pattern, it answers the call and receives the fax.
TIP:You can also use the Ring Pattern Detection feature in the printer’s control
panel to set distinctive ring. With this feature, the printer recognizes and records the
ring pattern of an incoming call and, based on this call, automatically determines
the distinctive ring pattern assigned by your telephone company to fax calls.
If you do not have a distinctive ring service, use the default ring pattern, which is All
Rings.
NOTE:The printer cannot receive faxes when the main phone number is off the
hook.
Change fax settings 61
 
						

							To change the answer ring pattern for distinctive ring
1.Verify that the printer is set to answer fax calls automatically.
2.Touch right arrow 
, and then select Setup.
3.Touch Fax Setup, and then select Advanced Fax Setup
4.Touch Distinctive Ring.
5.A message appears stating that this setting should not be changed unless you
have multiple numbers on the same telephone line. Touch Yes to continue.
6.Do one of the following:
• Touch the ring pattern assigned by your telephone company to fax calls.
- Or -
• Touch Ring Pattern Detection, and then follow the instructions on the printer’s
control panel.
NOTE:If the Ring Pattern Detection feature cannot detect the ring pattern or if
you cancel the feature before it finishes, the ring pattern is automatically set to
All Rings.
NOTE:If you are using either a PBX phone system that has different ring
patterns for internal and external calls, you must call the fax number from an
external number.
Set the dial type
Use this procedure to set tone-dialing or pulse-dialing mode. The factory-set default is
Tone. Do not change the setting unless you know that your phone line cannot use tone
dialing.
NOTE:The pulse-dialing option is not available in all countries/regions.
To set the dial type
1.Touch right arrow 
, and then select Setup.
2.Touch Fax Setup, and then select Basic Fax Setup.
3.Touch down arrow 
, and then select Dial Type.
4.Touch to select Tone Dialing or Pulse Dialing.
Set the redial options
If the printer was unable to send a fax because the receiving fax machine did not
answer or was busy, the printer attempts to redial based on the settings for the busy-
redial and no-answer-redial options. Use the following procedure to turn the options on
or off.
•Busy redial: If this option is turned on, the printer redials automatically if it receives
a busy signal. The factory-set default for this option is On.
•No answer redial: If this option is turned on, the printer redials automatically if the
receiving fax machine does not answer. The factory-set default for this option is
Off.
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62 Fax
 
						

							To set the redial options
1.Touch right arrow 
, and then select Setup.
2.Touch Fax Setup, and then select Advanced Fax Setup.
3.Touch to select the appropriate Busy Redial or No Answer Redial options.
Set the fax speed
You can set the fax speed used to communicate between your printer and other fax
machines when sending and receiving faxes.
If you use one of the following, setting the fax speed to a slower speed might be
required:
• An Internet phone service
• A PBX system
• Fax over Internet Protocol (FoIP)
• An integrated services digital network (ISDN) service
If you experience problems sending and receiving faxes, try using a lower Fax Speed.
The following table provides the available fax speed settings.
Fax speed setting Fax speed
Fastv.34 (33600 baud)
Mediumv.17 (14400 baud)
Slowv.29 (9600 baud)
To set the fax speed
1.Touch right arrow 
, and then select Setup.
2.Touch Fax Setup, and then touch Advanced Fax Setup.
3.Touch down arrow 
, and then select Fax Speed.
4.Touch to select the speed.
Set the fax sound volume
Use this procedure to increase or decrease the volume of the fax sounds.
To set the fax sound volume
1.Touch right arrow 
, and then select Setup.
2.Touch Fax Setup, and then select Basic Fax Setup.
3.Touch down arrow 
, and then select Fax Sound Volume.
4.Touch to select Soft, Loud, or Off.
Change fax settings 63
 
						

							Fax and digital phone services
Many telephone companies provide their customers with digital phone services, such
as the following:
• DSL: A Digital subscriber line (DSL) service through your telephone company.
(DSL might be called ADSL in your country/region.)
• PBX : A private branch exchange (PBX) phone system
• ISDN: An integrated services digital network (ISDN) system.
• FoIP: A low-cost phone service that allows you to send and receive faxes with your
printer by using the Internet. This method is called Fax over Internet Protocol
(FoIP). For more information, see 
Fax over Internet Protocol.
HP printers are designed specifically for use with traditional analog phone services. If
you are in a digital phone environment (such as DSL/ADSL, PBX, or ISDN), you might
need to use digital-to-analog filters or converters when setting up the printer for faxing.
NOTE:HP does not guarantee that the printer will be compatible with all digital
service lines or providers, in all digital environments, or with all digital-to-analog
converters. It is always recommended that you discuss with the telephone company
directly for the correct setup options based on their line services provided.
Fax over Internet Protocol
You might be able to subscribe to a low cost phone service that allows you to send and
receive faxes with your printer by using the Internet. This method is called Fax over
Internet Protocol (FoIP).
You probably use a FoIP service (provided by your telephone company) when you:
• Dial a special access code along with the fax number, or
• Have an IP converter box that connects to the Internet and provides analog phone
ports for the fax connection.
NOTE:You can only send and receive faxes by connecting a phone cord to the
port labeled 1-LINE on the printer. This means that your connection to the Internet
must be done either through a converter box (which supplies regular analog phone
jacks for fax connections) or your telephone company.
TIP:Support for traditional fax transmission over any Internet protocol telephone
systems are often limited. If you experience problems faxing, try using a slower fax
speed or disabling the fax error-correction mode (ECM). However, if you turn off
ECM, you cannot send and receive color faxes. (For more information about
changing the fax speed, see 
Set the fax speed. For more information about using
ECM, see 
Send a fax in Error Correction Mode.
If you have questions about Internet faxing, contact your Internet faxing services
support department or your local service provider for further assistance.
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64 Fax
 
						

							Use reports
You can set up the printer to print error reports and confirmation reports automatically
for each fax you send and receive. You can also manually print system reports as
required; these reports provide useful system information about the printer.
By default, the printer is set to print a report only if there is a problem sending or
receiving a fax. A confirmation message that indicates whether a fax was successfully
sent appears briefly on the control-panel display after each transaction.
NOTE:If the reports are not legible, you can check the estimated ink levels from
the control panel, the HP software (Windows), or HP Utility (Mac OS X). For more
information, see 
Printer management tools.
NOTE:Ink level alerts and indicators provide estimates for planning purposes
only. When you receive a low-ink alert, consider having a replacement cartridge
available to avoid possible printing delays. You do not need to replace the ink
cartridges until print quality becomes unacceptable.
NOTE:Ensure that the printhead and ink cartridges are in good conditions and
installed properly. For more information, see 
Work with ink cartridges.
This section contains the following topics:
•
Print fax confirmation reports
•
Print fax error reports
•
Print and view the fax log
•
Clear the fax log
•
Print the details of the last fax transaction
•
Print a Caller ID Report
•
View the Call History
Print fax confirmation reports
If you require printed confirmation that your faxes were successfully sent, follow these
instructions to enable fax confirmation before sending any faxes. Select either On (Fax
Send) or On (Send & Receive).
The default fax confirmation setting is Off. This means that a confirmation report is not
printed for each fax sent or received. A confirmation message indicating whether a fax
was successfully sent appears briefly on the control-panel display after each
transaction.
NOTE:You can include an image of the first page of the fax on the Fax Sent
Confirmation report if you choose On (Fax Send) or On (Send and Receive), and
if you scan the fax to send from memory.
To enable fax confirmation
1.Touch right arrow 
, and then select Setup.
2.Touch Fax Setup, touch down arrow 
, and then select Fax Reports.
Use reports 65
 
						

							3.Touch Fax Confirmation.
4.Touch to select one of the following options.
OffDoes not print a fax confirmation report when you send and receive
faxes successfully. This is the default setting.
On (Fax Send)Prints a fax confirmation report for every fax you send.
On (Fax Receive)Prints a fax confirmation report for every fax you receive.
Send & ReceivePrints a fax confirmation report for every fax you send and receive.
To include an image of the fax on the report
1.Touch right arrow 
, and then select Setup.
2.Touch Print Report, and then select Fax Confirmation.
3.Touch On (Fax Send) or On (Send and Receive).
4.Touch Fax Confirmation with image.
Print fax error reports
You can configure the printer so that it automatically prints a report when there is an
error during transmission or reception.
To set the printer to print fax error reports automatically
1.Touch right arrow 
, and then select Setup.
2.Touch Fax Setup, touch down arrow 
, and then select Fax Reports.
3.Touch Fax Error Report.
4.Touch to select one of the following.
On (Send &
Receive)Prints whenever a fax error occurs. This is the default setting.
Off Does not print any fax error reports.
On (Fax Send) Prints whenever a transmission error occurs.
On (Fax Receive) Prints whenever a receiving error occurs.
Print and view the fax log
You can print a log of faxes that have been received and sent by the printer.
To print the fax log from the printer control panel
1.Touch right arrow 
, and then select Setup.
2.Touch Fax Setup, touch down arrow 
, and then select Fax Reports.
3.Touch Fax Log.
Clear the fax log
Use the following steps to clear the fax log.
NOTE:Clearing the fax log also deletes all faxes stored in memory.
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66 Fax