HP Officejet 6500A e All in One E710a User Manual

							B HP supplies and accessories
This section provides information on HP supplies and accessories for the printer. The information
is subject to changes, visit the HP Web site (
www.hpshopping.com) for the latest updates. You
may also make purchases through the Web site.
This section contains the following topics:
•
Order printing supplies online
•
Supplies
Order printing supplies online
To order supplies online or create a printable shopping list, open the HP software that came with
your printer and click Shopping. Select Shop for Supplies Online. The HP software uploads,
with your permission, printer information, including model number, serial number, and estimated
ink levels. The HP supplies that work in your printer are pre-selected. You can change quantities,
add or remove items, and then print the list or purchase online at the HP Store or other online
retailers (options differ by country/region). Cartridge information and links to online shopping also
appear on ink alert messages.
You can also order online by visiting 
www.hp.com/buy/supplies. If prompted, choose your country/
region, follow the prompts to select your printer, and then the supplies you need.
NOTE:Ordering cartridges online is not supported in all countries/regions. However, many
countries have information on ordering by telephone, locating a local store and printing a
shopping list. In addition, you can select the How to Buy option at the top of the
www.hp.com/buy/supplies page to obtain information about purchasing HP products in your
country.
Supplies
This section covers the following topics:
•
Ink cartridges
•
HP media
Ink cartridges
Ordering cartridges online is not supported in all countries/regions. However, many countries have
information on ordering by telephone, locating a local store and printing a shopping list. In
addition, you can select the How to Buy option at the top of the 
www.hp.com/buy/supplies page
to obtain information about purchasing HP products in your country.
You can find the ink cartridge number in the following places:
• In the embedded Web server, by clicking the Tools tab, and then, under Product
Information clicking Ink Gauge. For more information, see 
Embedded Web server.
• On the label of the ink cartridge you are replacing.
• On the printer status page (see 
Understand the Printer Status Report).
NOTE:Ink level warnings and indicators provide estimates for planning purposes only.
When you receive a low-ink warning message, consider having a replacement cartridge
available to avoid possible printing delays. You do not need to replace cartridges until
prompted to do so.
HP supplies and accessories 197
 
						

							HP media
To order media such as HP Premium Paper, go to www.hp.com.
HP recommends plain papers with the ColorLok logo for printing
everyday documents. All papers with the ColorLok logo are
independently tested to meet high standards of reliability and
print quality, and produce documents with crisp, vivid color,
bolder blacks & dry faster than ordinary plain papers. Look for
papers with the ColorLok logo in a variety of weights and sizes
from major paper manufacturers.
Appendix B
198 HP supplies and accessories
 
						

							C Additional fax setup
After completing all the steps in the getting started guide, use the instructions in this section to
complete your fax setup. Keep your getting started guide for later use.
In this section, you learn how to set up the printer so that faxing works successfully with
equipment and services you might already have on the same phone line.
TIP:You can also use the Fax Setup Wizard (Windows) or HP Setup Assistant (Mac OS X)
to help you quickly set up some important fax settings such as the answer mode and fax
header information. You can access these tools through the HP software you installed with
the printer. After you run these tools, follow the procedures in this section to complete your fax
setup.
This section contains the following topics:
•
Set up faxing (parallel phone systems)
•
Serial-type fax setup
•
Test fax setup
Set up faxing (parallel phone systems)
Before you begin setting up the printer for faxing, determine which kind of phone system your
country/region uses. The instructions for fax setup differ depending on whether you have a serial-
or parallel-type phone system.
• If you do not see your country/region listed in the table below, you might have a serial-type
phone system. In a serial-type phone system, the connector type on your shared telephone
equipment (modems, phones, and answering machines) does not allow a physical connection
to the 2-EXT port on the printer. Instead, all equipment must be connected at the telephone
wall jack.
NOTE:In some countries/regions that use serial-type phone systems, the phone cord
that came with the printer might have an additional wall plug attached to it. This enables
you to connect other telecom devices to the wall jack where you plug in the printer.
You might need to connect the supplied phone cord to the adapter provided for your
country/region.
• If your country/region is listed in the table below, you might have a parallel-type telephone
system. In a parallel-type phone system, you are able to connect shared telephone equipment
to the phone line by using the 2-EXT port on the back of the printer.
NOTE:If you have a parallel-type phone system, HP recommends you use the 2-wire
phone cord supplied with the printer to connect it to the telephone wall jack.
Table C-1 Countries/regions with a parallel-type phone system
Argentina Australia Brazil
Canada Chile China
Colombia Greece India
Indonesia Ireland Japan
Korea Latin America Malaysia
Additional fax setup 199
 
						

							Mexico Philippines Poland
Portugal Russia Saudi Arabia
Singapore Spain Taiwan
Thailand USA Venezuela
Vietnam   
If you are unsure which kind of telephone system you have (serial or parallel), check with your
telephone company.
This section contains the following topics:
•
Choose the correct fax setup for your home or office
•
Case A: Separate fax line (no voice calls received)
•
Case B: Set up the printer with DSL
•
Case C: Set up the printer with a PBX phone system or an ISDN line
•
Case D: Fax with a distinctive ring service on the same line
•
Case E: Shared voice/fax line
•
Case F: Shared voice/fax line with voice mail
•
Case G: Fax line shared with computer modem (no voice calls received)
•
Case H: Shared voice/fax line with computer modem
•
Case I: Shared voice/fax line with answering machine
•
Case J: Shared voice/fax line with computer modem and answering machine
•
Case K: Shared voice/fax line with computer dial-up modem and voice mail
Choose the correct fax setup for your home or office
To fax successfully, you need to know what types of equipment and services (if any) share the
same phone line with the printer. This is important because you might need to connect some of
your existing office equipment directly to the printer, and you might also need to change some fax
settings before you can fax successfully.
1.Determine if your telephone system is serial or parallel (see 
Set up faxing (parallel phone
systems)).
a. Serial-type telephone system — See 
Serial-type fax setup.
b. Parallel-type telephone system — Go to step 2.
2.Select the combination of equipment and services sharing your fax line.
• DSL: A Digital subscriber line (DSL) service through your telephone company. (DSL
might be called ADSL in your country/region.)
• PBX: A private branch exchange (PBX) phone system or an integrated services digital
network (ISDN) system.
• Distinctive ring service: A distinctive ring service through your telephone company
provides multiple telephone numbers with different ring patterns.
• Voice calls: Voice calls are received at the same phone number you use for fax calls on
the printer.
• Computer dial-up modem: A computer dial-up modem is on the same phone line as the
printer. If you answer Yes to any of the following questions, you are using a computer
dial-up modem:
◦Do you send and receive faxes directly to and from your computer software
applications through a dial-up connection?
◦Do you send and receive e-mail messages on your computer through a dial-up
connection?
◦Do you access the Internet from your computer through a dial-up connection? Appendix C
Countries/regions with a parallel-type phone system (continued)
200 Additional fax setup
 
						

							• Answering machine: An answering machine that answers voice calls at the same phone
number you use for fax calls on the printer.
• Voice mail service: A voice mail subscription through your telephone company at the
same number you use for fax calls on the printer.
3.From the following table, choose the combination of equipment and services applicable to
your home or office setting. Then look up the recommended fax setup. Step-by-step
instructions are included for each case in the sections that follow.
NOTE:If your home or office setup is not described in this section, set up the printer as you
would a regular analog phone. Make sure you use the phone cord supplied in the box to
connect one end to your telephone wall jack and the other end to the port labeled 1-LINE on
the back of the printer. If you use another phone cord, you might experience problems
sending and receiving faxes.
You might need to connect the supplied phone cord to the adapter provided for your country/
region.
Other equipment or services sharing your fax line Recommended fax
setup
DSL PBX Distinct
ive ring
serviceVoice
callsComputer
dial-up
modemAnswering
machineVoice
mail
service
           
Case A: Separatefax line (no voicecalls received)
          Case B: Set up theprinter with DSL
 
       Case C: Set up theprinter with a PBXphone system or anISDN line
  
      Case D: Fax with adistinctive ringservice on the sameline
   
    Case E: Sharedvoice/fax line
   
  Case F: Sharedvoice/fax line withvoice mail
     
  Case G: Fax lineshared withcomputer modem(no voice callsreceived)
   
  Case H: Sharedvoice/fax line withcomputer modem
   
  Case I: Sharedvoice/fax line withanswering machine
Set up faxing (parallel phone systems) 201
 
						

							Other equipment or services sharing your fax line Recommended fax
setup
DSL PBX Distinct
ive ring
serviceVoice
callsComputer
dial-up
modemAnswering
machineVoice
mail
service
   
 Case J: Sharedvoice/fax line withcomputer modemand answeringmachine
   
 Case K: Sharedvoice/fax line withcomputer dial-upmodem and voicemail
Case A: Separate fax line (no voice calls received)
If you have a separate phone line on which you receive no voice calls, and you have no other
equipment connected on this phone line, set up the printer as described in this section.
Back view of the printer
1 Telephone wall jack
2 Use the phone cord supplied in the box with the printer to connect to
the 1-LINE port
You might need to connect the supplied phone cord to the adapter
provided for your country/region.
To set up the printer with a separate fax line
1.Using the phone cord supplied in the box with the printer, connect one end to your telephone
wall jack, then connect the other end to the port labeled 1-LINE on the back of the printer.
NOTE:You might need to connect the supplied phone cord to the adapter provided for
your country/region.
If you do not use the supplied cord to connect from the telephone wall jack to the printer,
you might not be able to fax successfully. This special phone cord is different from the
phone cords you might already have in your home or office.
2.Turn on the Auto Answer setting.
3.(Optional) Change the Rings to Answer setting to the lowest setting (two rings).
4.Run a fax test. Appendix C
(continued)
202 Additional fax setup
 
						

							When the phone rings, the printer answers automatically after the number of rings you set in the
Rings to Answer setting. The printer begins emitting fax reception tones to the sending fax
machine and receives the fax.
Case B: Set up the printer with DSL
If you have a DSL service through your telephone company, and do not connect any equipment to
the printer, use the instructions in this section to connect a DSL filter between the telephone wall
jack and the printer. The DSL filter removes the digital signal that can interfere with the printer, so
the printer can communicate correctly with the phone line. (DSL might be called ADSL in your
country/region.)
NOTE:If you have a DSL line and you do not connect the DSL filter, you cannot send and
receive faxes with the printer.
Back view of the printer
1 Telephone wall jack
2 DSL (or ADSL) filter and cord supplied by your DSL provider
3 Use the phone cord supplied in the box with the printer to connect to
the 1-LINE port
You might need to connect the supplied phone cord to the adapter
provided for your country/region.
To set up the printer with DSL
1.Obtain a DSL filter from your DSL provider.
2.Using the phone cord supplied in the box with the printer, connect one end to the open port
on the DSL filter, and then connect the other end to the port labeled 1-LINE on the back of the
printer.
NOTE:You might need to connect the supplied phone cord to the adapter provided for
your country/region.
If you do not use the supplied cord to connect from the DSL filter to the printer, you might
not be able to fax successfully. This special phone cord is different from the phone cords
you might already have in your home or office.
As only one phone cord is supplied, you might need to obtain additional phone cords for
this setup.
3.Connect an additional phone cord from the DSL filter to the telephone wall jack.
4.Run a fax test.
Set up faxing (parallel phone systems) 203
 
						

							If you encounter problems setting up the printer with optional equipment, contact your local
service provider or vendor for further assistance.
Case C: Set up the printer with a PBX phone system or an ISDN line
If you are using either a PBX phone system or an ISDN converter/terminal adapter, make sure
you do the following:
• If you are using either a PBX or an ISDN converter/terminal adaptor, connect the printer to the
port that is designated for fax and phone use. Also, make sure that the terminal adapter is set
to the correct switch type for your country/region, if possible.
NOTE:Some ISDN systems allow you to configure the ports for specific phone
equipment. For example, you might have assigned one port for telephone and Group 3
fax and another port for multiple purposes. If you have problems when connected to the
fax/phone port of your ISDN converter, try using the port designated for multiple
purposes; it might be labeled multi-combi or something similar.
• If you are using a PBX phone system, set the call waiting tone to off.
NOTE:Many digital PBX systems include a call-waiting tone that is set to on by
default. The call waiting tone interferes with any fax transmission, and you cannot send or
receive faxes with the printer. Refer to the documentation that came with your PBX phone
system for instructions on how to turn off the call-waiting tone.
• If you are using a PBX phone system, dial the number for an outside line before dialing the
fax number.
• Make sure you use the supplied cord to connect from the telephone wall jack to the printer. If
you do not, you might not be able to fax successfully. This special phone cord is different from
the phone cords you might already have in your home or office. If the supplied phone cord is
too short, you can purchase a coupler from your local electronics store and extend it.
You might need to connect the supplied phone cord to the adapter provided for your country/
region.
If you encounter problems setting up the printer with optional equipment, contact your local
service provider or vendor for further assistance.
Case D: Fax with a distinctive ring service on the same line
If you subscribe to a distinctive ring service (through your telephone company) that allows you to
have multiple phone numbers on one phone line, each with a different ring pattern, set up the
printer as described in this section.
Back view of the printer
Appendix C
204 Additional fax setup
 
						

							1 Telephone wall jack
2 Use the phone cord supplied in the box with the printer to connect to
the 1-LINE port
You might need to connect the supplied phone cord to the adapter
provided for your country/region.
To set up the printer with a distinctive ring service
1.Using the phone cord supplied in the box with the printer, connect one end to your telephone
wall jack, then connect the other end to the port labeled 1-LINE on the back of the printer.
NOTE:You might need to connect the supplied phone cord to the adapter provided for
your country/region.
If you do not use the supplied cord to connect from the telephone wall jack to the printer,
you might not be able to fax successfully. This special phone cord is different from the
phone cords you might already have in your home or office.
2.Turn on the Auto Answer setting.
3.Change the Distinctive Ring setting to match the pattern that the telephone company
assigned to your fax number.
NOTE:By default, the printer is set to answer all ring patterns. If you do not set the
Distinctive Ring to match the ring pattern assigned to your fax number, the printer might
answer both voice calls and fax calls or it might not answer at all.
TIP:You can also use the Ring Pattern Detection feature in the printer’s control panel to
set distinctive ring. With this feature, the printer recognizes and records the ring pattern of
an incoming call and, based on this call, automatically determines the distinctive ring
pattern assigned by your telephone company to fax calls. For more information, see
Change the answer ring pattern for distinctive ring.
4.(Optional) Change the Rings to Answer setting to the lowest setting (two rings).
5.Run a fax test.
The printer automatically answers incoming calls that have the ring pattern you selected
(Distinctive Ring setting) after the number of rings you selected (Rings to Answer setting). The
printer begins emitting fax reception tones to the sending fax machine and receives the fax.
If you encounter problems setting up the printer with optional equipment, contact your local
service provider or vendor for further assistance.
Case E: Shared voice/fax line
If you receive both voice calls and fax calls at the same phone number, and you have no other
office equipment (or voice mail) on this phone line, set up the printer as described in this section.
Back view of the printer
Set up faxing (parallel phone systems) 205
 
						

							1 Telephone wall jack
2 Use the phone cord supplied in the box with the printer to connect to
the 1-LINE port
You might need to connect the supplied phone cord to the adapter
provided for your country/region.
3 Telephone (optional)
To set up the printer with a shared voice/fax line
1.Using the phone cord supplied in the box with the printer, connect one end to your telephone
wall jack, then connect the other end to the port labeled 1-LINE on the back of the printer.
NOTE:You might need to connect the supplied phone cord to the adapter provided for
your country/region.
If you do not use the supplied cord to connect from the telephone wall jack to the printer,
you might not be able to fax successfully. This special phone cord is different from the
phone cords you might already have in your home or office.
2.Do one of the following:
• If you have a parallel-type phone system, remove the white plug from the port labeled 2-
EXT on the back of the printer, and then connect a phone to this port.
• If you have a serial-type phone system, you might plug your phone directly on top of the
printer cable which has a wall plug attached to it.
3.Now you need to decide how you want the printer to answer calls, automatically or manually:
• If you set up the printer to answer calls automatically, it answers all incoming calls and
receives faxes. The printer cannot distinguish between fax and voice calls in this case; if
you suspect the call is a voice call, you need to answer it before the printer answers the
call. To set up the printer to answer calls automatically, turn on the Auto Answer setting.
• If you set up the printer to answer faxes manually, you must be available to respond in
person to incoming fax calls or the printer cannot receive faxes. To set up the printer to
answer calls manually, turn off the Auto Answer setting.
4.Run a fax test.
If you pick up the phone before the printer answers the call and hear fax tones from a sending fax
machine, you need to answer the fax call manually.
If you encounter problems setting up the printer with optional equipment, contact your local
service provider or vendor for further assistance.
Case F: Shared voice/fax line with voice mail
If you receive both voice calls and fax calls at the same phone number, and you also subscribe to
a voice mail service through your telephone company, set up the printer as described in this
section.
NOTE:You cannot receive faxes automatically if you have a voice mail service at the same
phone number you use for fax calls. You must receive faxes manually; this means you must
be available to respond in person to incoming fax calls. If you want to receive faxes
automatically instead, contact your telephone company to subscribe to a distinctive ring
service, or to obtain a separate phone line for faxing.
Appendix C
206 Additional fax setup