HP Officejet 6500A e All in One E710a User Manual
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Index Symbols/Numerics (ADF) automatic document feeder clean 27 feeding problems, troubleshoot 27 A accessibility 9 accessories installation 25 Printer Status Report 159 turn on and off in driver 25 warranty 165 acoustic emissions 177 ADF media sizes supported 169 ADF (automatic document feeder) capacity 19 load originals 19 ADSL, fax setup with parallel phone systems 203 after the support period 81 align printhead 111 answer ring pattern change 61 parallel phone systems 204 answering machine fax tones recorded 142 set up with fax (parallel phone systems) 213 set up with fax and modem 214 automatic document feeder (ADF) capacity 19 clean 27 feeding problems, troubleshoot 27 load originals 19 automatic fax reduction 54 B backup fax 52 baud rate 63black and white pages copy 43 fax 45 black dots or streaks, troubleshoot copies 126 scan 131 blank pages, troubleshoot copy 125 scan 131 blocked fax numbers set up 55 both sides, print on 38 broadcast faxing send 50 buttons, control panel 12 C cameras insert memory cards 24 Cancel 13 cancel scheduled fax 50 capacity ADF 19 tray 172 cards sizes supported 170 tray supporting 172 cartridges. See ink cartridges clean automatic document feeder 27 exterior 26 printhead 110 scanner glass 26 clear fax logs 66 color dull 103 color copy 43 colored text, and OCR 42 computer modem shared with fax (parallel phone systems) 207shared with fax and answering machine (parallel phone systems) 214 shared with fax and voice line (parallel phone systems) 210 shared with fax and voice mail (parallel phone systems) 218 Configure firewall 152 confirmation reports, fax 65 connection type change 225 connectors, locating 11 control panel buttons 12 lights 12 status icons 13 Copy 13 copy quality 126 settings 43 specifications 174 troubleshoot 124 copy settings copy 44 correct port test, fax 134 custom-size paper Mac OS 36 print on 35 custom-sized media sizes supported 172 customer support electronic 77 D dark images, troubleshoot copies 126 scans 131 Declaration of Conformity (DOC) 186 default settings copy 44 diagnostic page 111 237
dial tone test, failure 135 dial type, setting 62 dial-up modem shared with fax (parallel phone systems) 207 shared with fax and answering machine (parallel phone sy anstems) 214 shared with fax and voice line (parallel phone systems) 210 shared with fax and voice mail (parallel phone systems) 218 digital cameras connect 35 insert memory cards 24 distinctive ringing change 61 parallel phone systems 204 DOC 186 dots or streaks, troubleshoot copies 126 dots, troubleshoot scan 131 double-sided printing 38 driver accessories settings 25 warranty 165 DSL, fax setup with parallel phone systems 203 duplexer installation 25 media sizes supported 169 turn on and off in driver 25 duty cycle 167 E ECM. See error correction mode edit text in OCR program 42 electrical specifications 176 embedded Web server about 229 opening 230 system requirements 169 troubleshoot, cannot be opened 154 Webscan 41envelopes sizes supported 170 tray supporting 172 environmental specifications 176 environmental sustainability program 188 error correction mode 50 error messages unable to activate TWAIN source 130 error reports, fax 66 EWS. See embedded Web server F faded copies 125 faded stripes on copies, troubleshoot 126 fax answer mode 60 answering machine and modem, shared with (parallel phone systems) 214 answering machine troubleshoot 142 answering machine, set up (parallel phone systems) 213 auto answer 60 backup fax 52 blocking numbers 55 confirmation reports 65 dial tone test, failed 135 dial type, setting 62 distinctive ringing setup (parallel phone systems) 204 distinctive ringing, change pattern 61 DSL, set up (parallel phone systems) 203 error correction mode 50 error reports 66 forwarding 53 header 60 Internet Protocol, over 64 ISDN line, set up (parallel phone systems) 204 line condition test, failed 136 log, clear 66log, print 66 manual receive 51 modem and answering machine, shared with (parallel phone systems) 214 modem and voice line, shared with (parallel phone systems) 210 modem and voice mail, shared with (parallel phone systems) 218 modem, shared with (parallel phone systems) 207 monitor dialing 48, 50 paper size 54 parallel phone systems 199 PBX system, set up (parallel phone systems) 204 phone cord connection test, failed 134 phone cord too short 142 phone cord type test, failed 134 poll to receive 53 print last transaction details 67 receive 51 receive, troubleshoot 137, 140 redial options 62 reduction 54 reports 65 reprint 52 rings to answer 61 schedule 49 send 45 send, troubleshoot 137, 139, 142 separate line setup (parallel phone systems) 202 settings, change 60 setup types 200 shared phone line setup (parallel phone systems) 205 sound volume 63 specifications 175 speed 63 test failed 132 test setup 221 238
troubleshoot 131 voice mail, set up (parallel phone systems) 206 wall jack test, failed 133 Fax screen 13 Firewall configure 152 FoIP 64 forwarding faxes 53 G glass, scanner clean 26 load originals 18 locating 10 grainy or white bands on copies, troubleshoot 127 graphics incompletely filled on copies 127 look different from original scan 131 H hardware, fax setup test 132 head 110 header, fax 60 Help 14 Hewlett-Packard Company notices 3 HP software uninstall from Mac OS X 228 uninstall from Windows 227 HP Utility (Mac OS X) opening 229 humidity specifications 176 I ink low 91 streaks on the back of paper 107 ink cartridge 121 ink cartridge door, locating 11 ink cartridge latch, locating 11 ink cartridges check ink levels 71 locating 11 low ink 91 ordering online 197 part numbers 197replace 71 supported 167 tips 70 warranty 165 yields 167 ink level icons 13 ink levels, check 71 installation accessories 25 duplexer 25 hardware installation suggestions 155 HP software installation suggestions 156 troubleshooting issues 155 Internet Protocol fax, using 64 IP address checking for printer 154 IP settings 223 ISDN line, set up with fax parallel phone systems 204 J jams clear 161 media to avoid 18 paper 161, 163 L language, printer 167 light images, troubleshoot copies 126 scans 131 lights, control panel 12 line condition test, fax 136 lines copies, troubleshoot 126 scans, troubleshoot 130, 131 link speed, setting 223 load photo 22, 24 tray 20, 22 load cards 22, 24 load envelopes 22 load media 20 load transparencies 23 log, fax print 66 M Mac OS custom-size paper 36 Print borderless 37 Print photos 33 print settings 31 turn accessories on and off in driver 25 Mac OS X HP Utility 229 uninstall HP software 228 maintain ink cartridge 121 printhead 110 maintenance align printhead 111 check ink levels 71 clean printhead 110 diagnostic page 111 print quality report 111 printhead 110 replace ink cartridges 71 manual faxing receive 51 send 47, 48 margins incorrect 89 setting, specifications 173 text or graphic cut off 90 media ADF capacity 19 clear jams 161 duplexing 38 load tray 20 print on custom-size 35 selecting 18 skewed pages 124 specifications 169 supported sizes 169 troubleshoot feeding 123 types and weights supported 172 memory reprint faxes 52 save faxes 52 memory cards insert 24 print DPOF files 35 print files 34 specifications 177 troubleshoot 144 missing or incorrect information, troubleshoot 83 Index 239
MMC memory card insert 24 model number 159 modem shared with fax (parallel phone systems) 207 shared with fax and answering machine (parallel phone systems) 214 shared with fax and voice line (parallel phone systems) 210 shared with fax and voice mail (parallel phone systems) 218 monitor dialing 48, 50 multi-feeds, troubleshoot 124 N network port address 146 networks advanced settings 222 connector illustration 11 IP settings 223 link speed 223 operating systems supported 168 protocols supported 169 settings, change 222 solve problems 157 system requirements 169 view and printsettings 222 wireless communication setup 223 wireless settings 159, 224 noise information 177 O OCR edit scanned documents 42 troubleshoot 129 operating environment specifications 176 operating systems supported 168 originals scan 40 output tray locating 10 media supported 173 P pages per month (duty cycle) 167 paper feed fails 92 jams 161, 163 ordering 198 size, set for fax 54 paper-feed problems, troubleshoot 123 parallel phone systems answering machine setup 213 countries/regions with 199 distinctive ringing setup 204 DSL setup 203 ISDN setup 204 modem and answering machine setup 214 modem and voice mail setup 218 modem setup 207 modem shared with voice line setup 210 PBX setup 204 separate line setup 202 setup types 200 shared line setup 205 PBX system, set up with fax parallel phone systems 204 PCL 3 support 167 phone cord connected to correct port test failed 134 correct type test failed 134 extend 142 phone line, answer ring pattern 61 phone support 77 phone support period period for support 78 phone, fax from receive 51 send, 47 photo media sizes supported 171 Photo screen 13 photos insert memory cards 24 print from DPOF files 35 print from memory cards 34 troubleshoot memory cards 145poll to receive fax 53 poor printout quality 95 ports, specifications 167 power specifications 176 troubleshoot 82 power input, locating 11 print blank printout 91 borderless fails 84 diagnostic page 111 distorted printout 100 double-sided 38 envelopes print incorrectly 83 faded 103 fax logs 66 fax reports 65 faxes 52 last fax details 67 margins incorrect 89, 90 meaningless characters 88 nothing happens 85 photos from DPOF file 35 photos from memory cards 34 print quality report 111 quality, troubleshoot 95, 98, 101, 105 reversed page order 88 slow 82 troubleshoot 82 troubleshooting 83 vertical streaks 106 Print borderless Mac OS 37 Windows 37 Print brochures print 32 print driver accessories settings 25 warranty 165 Print envelope 32 Print envelopes Mac OS 33 Print photos Mac OS 33 Windows 33 print quality smeared ink 95 print quality report 111 print settings print quality 95 240
print-carriage access door, locating 11 printer no response 85 printer control panel locating 10 network settings 222 scan from 40 send faxes 46 printer driver accessories settings 25 warranty 165 printer software (Windows) about 229 opening 229 Printer Status Report information on 158 printhead clean 110 printhead, align 111 printheads ordering online 197 part numbers 197 printing slow, troubleshoot 109 problems print 83 processor specifications 168 pulse dialing 62 Q quality, troubleshoot copy 126 scan 130 R radio interference reducing 227 regulatory information 183 radio, turn off 222 rear access panel clear jams 161 illustration 11 receive faxes auto answer mode 60 automatically 51 blocking numbers 55 forwarding 53 manually 51 polling 53 rings to answer 61 troubleshoot 137, 140recycle print cartridges 188 redial options, setting 62 reduce fax 54 regulatory information 178, 183 regulatory model number 185 replace ink cartridges 71 report wireless test 225 reports confirmation, fax 65 diagnostic 111 error, fax 66 fax test failed 132 print quality 111 printhead 110 reprint faxes from memory 52 right navigation 13 rings to answer 61 S save faxes in memory 52 scan error messages 130 from printer control panel 40 from Webscan 41 OCR 42 quality 130 Scan screen 13 scan specifications 176 slow 128 troubleshoot 127 Scan screen 13 scanner glass clean 26 load originals 18 locating 10 schedule fax 49 Secure Digital memory card insert 24 security wireless communication 226 wireless settings 225 send faxes manually 47 memory, from 48 monitor dialing 48, 50 schedule 49 standard fax 45 troubleshoot 137, 139, 142send scans for OCR 42 troubleshoot 127 serial number 159 serial phone systems countries/regions with 199 setup types 200 settings copy 43 network 222 speed, fax 63 volume, fax 63 Setup 14 setup answering machine (parallel phone systems) 213 answering machine and modem (parallel phone systems) 214 computer modem (parallel phone systems) 207 computer modem and answering machine (parallel phone systems) 214 computer modem and voice line (parallel phone systems) 210 computer modem and voice mail (parallel phone systems) 218 distinctive ringing 61 distinctive ringing (parallel phone systems) 204 DSL (parallel phone systems) 203 fax scenarios 200 fax, with parallel phone systems 199 ISDN line (parallel phone systems) 204 PBX system (parallel phone systems) 204 separate fax line (parallel phone systems) 202 shared phone line (parallel phone systems) 205 test fax 221 voice mail (parallel phone systems) 206 voice mail and computer modem (parallel phone systems) 218 Index 241
size scans, troubleshoot 131 troubleshoot copy 126 skew, troubleshoot copy 126 print 124 scan 130 slow print, troubleshoot 82 smeared ink 95 software accessories settings 25 OCR 42 warranty 165 Webscan 41 sound pressure 177 specifications acoustic emissions 177 electrical 176 media 169 network protocols 169 operating environment 176 physical 167 processor and memory 168 storage environment 176 system requirements 168 speed troubleshoot for scanner 128 troubleshoot print 82 speed dial send fax 45 status network configuration page 159 Printer Status Report 159 status icons 13 storage environment specifications 176 streaks, troubleshoot copies 126 scan 131 stripes on scans, troubleshoot 130 subscriber identification code 60 supplies ordering online 197 Printer Status Report 159 yields 167 support 76 system requirements 168T technical information copy specifications 174 fax specifications 175 memory card specifications 177 scan specifications 176 telephone line, answer ring pattern 61 telephone wall jack, fax 133 telephone, fax from receive 51 send 47 temperature specifications 176 tests, fax dial tone, failed 135 failed 132 fax line condition 136 fax phone cord type test failed 134 hardware, failed 132 port connection, failed 134 setup 221 telephone wall jack 133 text cannot be edited after scan, troubleshoot 129 cut off 90 incompletely filled on copies 127 jagged 108 meaningless characters 88 missing from scan, troubleshoot 129 not filled in 98 smooth fonts 108 splotchy on copies 127 unclear on copies, troubleshoot 126 unclear scans 131 tone dialing 62 tray capacity 172 media sizes supported 169 media types and weights supported 172 tray 2 turn on and off in driver 25 trays capacities 172 clear jams 161 load media 20 locating 10media sizes supported 169 paper guides illustration 10 troubleshoot feeding 123 turn on and off in driver 25 troubleshoot answering machines 142 copy 124 copy quality 126 embedded Web server 154 fax 131 fax dial tone test failed 135 fax hardware test failed 132 fax line test failed 136 fax phone cord connection test failed 134 fax phone cord type test failed 134 fax tests 132 fax wall jack test, failed 133 jams, paper 163 media not picked up from tray 123 memory cards 144 missing or incorrect information 83 multiple pages are picked 124 network configuration page 159 paper-feed problems 123 power 82 print 82 print quality 95 Printer Status Report 158 receive faxes 137, 140 scan 127 scan quality 130 send faxes 137, 139, 142 skewed copies 126 skewed pages 124 slow print 82 tips 81 troubleshooting general network troubleshooting 145 hardware installation suggestions 155 HP software installation suggestions 156 installation issues 155 print 83 solve network problems 157 242
wired network 145 wireless problems 146 TWAIN unable to activate source 130 two-sided printing 38 U uninstall HP software Mac OS X 228 Windows 227 unwanted fax mode 55 USB connection port, locating 10, 11 specifications 167 V vertical stripes on copies, troubleshoot 126 view network settings 222 voice mail set up with fax (parallel phone systems) 206 set up with fax and computer modem (parallel phone systems) 218 voltage specifications 176 volume fax sounds 63 W wall jack test, fax 133 warranty 165 Web sites accessibility information 9 customer support 77 environmental programs 188 order supplies and accessories 197 supply yield data sheet 167 Webscan 41 white bands or stripes, troubleshoot copies 126, 127 scans 130 Windows borderless 37 duplexing 38 print brochures 31Print photos 33 print settings 31 system requirements 168 turn accessories on and off in driver 25 uninstall HP software 227 wireless communication advanced wireless troubleshooting 147 basic wireless troubleshooting 146 radio, turn off 222 reducing interference 227 regulatory information 183 security 226 set up 223 settings 224 wizard 224 wireless connection icons 13 wireless test report print 225 X xD-Picture memory card insert 24 Index 243
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