HP LaserJet M1005 User Manual

							A Accessories and ordering information
●Supplies
●
Cable and interface accessories
●
User-replaceable parts
●
Paper and other print media
The following list of accessories was current at the time of printing. Ordering information and availability
of the accessories might change during the life of the device. For the most current ordering information,
visit the most appropriate of the following Web sites:
●North America: 
www.hp.com/go/ordersupplies-na
●Europe and Middle East: 
www.hp.com/go/ordersupplies-emea
●Asia Pacific countries/regions: 
www.hp.com/go/ordersupplies-ap
●Latin America: 
www.hp.com/go/ordersupplies-la
ENWW101
 
						

							Supplies
Product nameDescriptionPart number
Black print cartridge Average yield for the standard print
cartridge is approximately 2,000 pages.
Actual yield depends on use.Q2612A
Cable and interface accessories
Product nameDescriptionPart number
USB cable 2-meter standard USB-compatible
device connectorC6518A
User-replaceable parts
Product nameDescriptionPart number
Separation pad and pickup rollers Replace when the device is picking up
multiple sheets or no sheets. Trying
different paper did not resolve the
problem.Contact HP Customer Care to order
parts.
Paper and other print media
NOTE:Inkjet paper is not recommended for the device.
Product nameDescriptionPart number
HP LaserJet paperPremium HP-brand paper for use with
HP LaserJet printers.HPJ1124 (letter)
HP Premium Choice LaserJet
paperHP bond paper with a weight of 120 g/m2 (32 lb).HPU1132 (letter)
HP Cover paperHP-brand paper with a weight of 200 g/m2 (75-
lb cover). Use for printing postcards and
document covers.Q2413A (letter) 100 sheets
HP Printing paperHP-brand paper for use with HP LaserJet
printers.HPP1122 (letter)
HP Multipurpose paperHP-brand paper for a variety of uses.HPM1120 (letter)
HP LaserJet Tough paperRobust paper with a satin finish. Paper will not
tear and will withstand the weather. For
documents requiring durability and longevity.Q1298A (letter)
HP High Gloss laser paperHigh-gloss finish coating on both sides. Use for
brochures, catalogs, photographs, and
whenever a high-gloss finish is desired.Q2419A (letter) 200 sheets
HP Soft Gloss laser paper
Satin finish coating on both sides, 105 g/m2 (28
lb).Q2415A (letter) 500 sheets
102 Appendix A   Accessories and ordering information ENWW
 
						

							Product nameDescriptionPart number
HP Brochure Laser Paper, MatteHigh opacity for two-sided printing with no
show-through, 44 lb.Q6543A (letter) 150 sheets
HP Photo and Imaging Laser
Paper, GlossyHigh-contrast glossy finish, 32 lb.Q6545A (letter) 200 sheets
HP Photo and Imaging Laser
Paper, MatteHigh-contrast matte finish, 52 lb.Q6549A (letter) 100 sheets
HP Presentation Laser Paper,
Soft GlossBright white for high contrast, 32 lb.Q6541A (letter) 200 sheets
HP Recycled Content Paper Matte finish on both sides, contains 30 percent
post-consumer content (satisfies US Executive
Order 13101), 75 g/m
2 (20-lb bond).HPE1120 (letter) 500 sheets
ENWW Paper and other print media 103
 
						

							104 Appendix A   Accessories and ordering information ENWW
 
						

							B Service and support
ENWW105
 
						

							Hewlett-Packard limited warranty statement
HP PRODUCT DURATION OF LIMITED WARRANTY
HP LaserJet M1005 One year limited warranty
HP warrants to you, the end-user customer, that HP hardware and accessories will be free from defects in materials
and workmanship after the date of purchase, for the period specified above. If HP receives notice of such defects
during the warranty period, HP will, at its option, either repair or replace products which prove to be defective.
Replacement products may be either new or equivalent in performance to new.
HP warrants to you that HP software will not fail to execute its programming instructions after the date of purchase,
for the period specified above, due to defects in material and workmanship when properly installed and used. If
HP receives notice of such defects during the warranty period, HP will replace software which does not execute
its programming instructions due to such defects.
HP does not warrant that the operation of HP products will be uninterrupted or error free. If HP is unable, within a
reasonable time, to repair or replace any product to a condition as warranted, you will be entitled to a refund of
the purchase price upon prompt return of the product.
HP products may contain remanufactured parts equivalent to new in performance or may have been subject to
incidental use.
Warranty does not apply to defects resulting from (a) improper or inadequate maintenance or calibration, (b)
software, interfacing, parts or supplies not supplied by HP, (c) unauthorized modification or misuse, (d) operation
outside of the published environmental specifications for the product, or (e) improper site preparation or
maintenance.
TO THE EXTENT ALLOWED BY LOCAL LAW, THE ABOVE WARRANTIES ARE EXCLUSIVE AND NO OTHER
WARRANTY OR CONDITION, WHETHER WRITTEN OR ORAL, IS EXPRESSED OR IMPLIED AND HP
SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY,
SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE. Some countries/regions, states or
provinces do not allow limitations on the duration of an implied warranty, so the above limitation or exclusion might
not apply to you. This warranty gives you specific legal rights and you might also have other rights that vary from
country/region to country/region, state to state, or province to province. HPs limited warranty is valid in any country/
region or locality where HP has a support presence for this product and where HP has marketed this product. The
level of warranty service you receive may vary according to local standards. HP will not alter form, fit or function
of the product to make it operate in a country/region for which it was never intended to function for legal or regulatory
reasons.
TO THE EXTENT ALLOWED BY LOCAL LAW, THE REMEDIES IN THIS WARRANTY STATEMENT ARE YOUR
SOLE AND EXCLUSIVE REMEDIES. EXCEPT AS INDICATED ABOVE, IN NO EVENT WILL HP OR ITS
SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL
(INCLUDING LOST PROFIT OR DATA), OR OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR
OTHERWISE. Some countries/regions, states or provinces do not allow the exclusion or limitation of incidental or
consequential damages, so the above limitation or exclusion may not apply to you.
THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT LAWFULLY
PERMITTED, DO NOT EXCLUDE, RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY
STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU.
106 Appendix B   Service and support ENWW
 
						

							Print Cartridge Limited Warranty Statement
This HP product is warranted to be free from defects in materials and workmanship.
This warranty does not apply to products that (a) have been refilled, refurbished, remanufactured, or
tampered with in any way, (b) experience problems resulting from misuse, improper storage, or
operation outside of the published environmental specifications for the printer product, or (c) exhibit wear
from ordinary use.
To obtain warranty service, please return the product to place of purchase (with a written description of
the problem and print samples) or contact HP customer support. At HP’s option, HP will either replace
products that prove to be defective or refund your purchase price.
TO THE EXTENT ALLOWED BY LOCAL LAW, THE ABOVE WARRANT Y IS EXCLUSIVE AND NO
OTHER WARRANTY OR CONDITION, WHETHER WRITTEN OR ORAL, IS EXPRESSED OR
IMPLIED AND HP SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS OF
MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE.
TO THE EXTENT ALLOWED BY LOCAL LAW, IN NO EVENT WILL HP OR ITS SUPPLIERS BE
LIABLE FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST PROFIT OR
DATA), OR OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE.
THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT
LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT OR MODIFY AND ARE IN ADDITION TO
THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU.
ENWW Print Cartridge Limited Warranty Statement 107
 
						

							Availability of support and service
Around the world, HP provides a variety of service and support options for purchase. Availability of these
programs will vary depending upon your location. For details, see the support flyer that is included in
the box with your device.
HP Customer Care
Online Services
For 24-hour access to updated HP device-specific software, product information, and support
information using an Internet connection, go to 
www.hp.com/support/ljm1005.
Telephone support
HP provides free telephone support during the warranty period. For the telephone number for your
country/region, see the flyer that shipped with the device, or visit 
www.hp.com and click Contact HP.
Before calling HP, have the following information ready: the product name and serial number, the date
of purchase, and a description of the problem.
HP direct ordering for accessories or supplies
●North America: 
www.hp.com/go/ordersupplies-na
●Europe and Middle East: 
www.hp.com/go/ordersupplies-emea
●Asia Pacific countries/regions: 
www.hp.com/go/ordersupplies-ap
●Latin America: 
www.hp.com/go/ordersupplies-la
To order genuine HP parts or accessories, go to the HP Parts Store at 
www.hp.com/buy/parts (U.S. and
Canada only), or call 1-800-538-8787 (U.S.) or 1-800-387-3154 (Canada).
HP service information
To locate HP-Authorized Dealers, call 1-800-243-9816 (U.S.) or 1-800-387-3867 (Canada).
Outside the United States and Canada, call the customer support number for your country/region. See
the flyer that shipped in the box with the device.
HP service agreements
Call 1-800-835-4747 (U.S.) or 1-800-268-1221 (Canada).
HP service information
HPs customer self-repair programs offer our North American customers the fastest service under either
warranty or contract. It enables HP to ship replacement parts directly to you (the end user) so that you
can replace them. Using this program, you can replace parts at your own convenience.
HP support and information for Macintosh computers
Go to 
www.hp.com/go/macosx for Macintosh OS X support information and HP subscription service for
driver updates.
Go to 
www.hp.com/go/mac-connect for products that are designed specifically for the Macintosh user.
108 Appendix B   Service and support ENWW
 
						

							Hardware service
If your hardware fails during the warranty period, Hewlett-Packard offers the following support options:
●Hewlett-Packard repair services: Hewlett-Packard will arrange to pick up the unit, repair it, and
return it to you within 5 to 10 days, depending on your location.
●Hewlett-Packard authorized service provider: You can return the unit to a local authorized
service dealer.
Extended warranty
HP Care Pack provides coverage for the HP product and all HP-supplied internal components. The
hardware maintenance covers a one to three-year period from the date of the HP product purchase.
The customer may purchase an HP Care Pack up to one year from the date of purchase of the
HP product. For more information, contact the HP Customer Care Service and Support group. See
HP Customer Care on page 108.
HP Care Pack options might be available after the standard warranty period has expired. Go to
www.hpexpress-services.com/10467a/ and enter the product number to identify the HP Care Pack
options that are available for your product.
ENWWHardware service 109
 
						

							Guidelines for repacking the device
Use the following guidelines when repacking the device:
●If possible, include print samples and 5 to 10 sheets of paper or other media that did not print
correctly.
●Remove and keep any cables, trays, and optional accessories installed in the printer.
●Remove and keep the print cartridge.
CAUTION:To prevent damage to the print cartridge, store the print cartridge in its original packing
material, or store it so that it is not exposed to light.
●If possible, use the original shipping container and packing material. Shipping damage as a result
of inadequate packing is your responsibility. If you have already disposed of the device packing
material, contact a local mailing service for information on repacking the device.
●Hewlett-Packard recommends that you insure the equipment for shipment.
110 Appendix B   Service and support ENWW