HP Color LaserJet CP6015xh User Manual

Control panel messageDescriptionRecommended action
INCOMPATIBLE FUSERThe incorrect fuser was installed.CAUTION:The fuser can be hot while the
product is in use. Wait for the fuser to cool
before handling it.
1.Open right door.
2.Turn blue levers to unlock position.
3.Remove incompatible fuser.
4.Install correct fuser.
5.Turn blue levers to lock position.
6.Close the right door.
INCOMPATIBLE ROLLER KITInstalled roller kit is incompatible.1.Open right door.
2.Remove incompatible roller kit.
3.Install...

Control panel messageDescriptionRecommended action
INSTALL SUPPLIES
For status press 
 (Checkmark button)
Press the checkmark button  to identify
which supplies need replaced.Insert the supply item or make sure the
installed supply item is fully seated.
INSTALL TRANSFER UNITThe transfer unit has been removed or
installed incorrectly.1.Open right door.
2.Open transfer access panel. Push locks
upward.
3.Install or transfer unit.
4.Close the transfer access panel.
5.Close the right door.
INSUFFICIENT MEMORY...

Control panel messageDescriptionRecommended action
4.Confirm that the paper guides are in the
correct position.
5.To use another tray, remove paper from
Tray 1 and then press the checkmark
button 
.
LOAD TRAY 1 [Type] [Size]
To use another tray press 
 (Checkmark
button)
For help press 
 (Help button)
This message appears when Tray 1 is
selected but is not loaded, and other paper
trays are available for use.1.Load the correct paper in the tray.
2.If prompted, confirm the size and type of
paper loaded....

Control panel messageDescriptionRecommended action
NON HP SUPPLY IN USE
For help press 
 (Help button)
A non HP supply is in use.A user authorized the use of non HP supplies
when the HP supply was replaced. Any
product repair required as a result of using
non HP supplies is not covered under
warranty. Certain features may not be
accurate or available.
Non-HP supply installedA refilled color or a cloned color/mono
cartridge has been installed, and the product
previously used all genuine HP supplies. It...

Control panel messageDescriptionRecommended action
ORDER TRANSFER KITThe transfer kit is near end of life. Printing can
continue.Order a replacement transfer kit.
ORDER TRANSFER KIT LESS THAN XXX
PAGES
For help press 
 (Help button)
The transfer unit is near end of life. The
product is ready and will continue printing for
the estimated number of pages.Pages remaining for this supply have
reached the low threshold. Printing will
continue until a supply needs to be replaced.
OUTPUT ACCESSORY BRIDGE...

Control panel messageDescriptionRecommended action
Processing...The product is currently processing a job but
is not yet picking pages. When paper motion
begins, this message will be replaced by a
message that indicates which tray the job is
being printed from.No action is necessary.
Processing... from tray The product is actively processing a job from
the designated tray.No action is necessary.
Processing...copy  of The product is currently processing or
printing collated copies. The message
indicates...

Control panel messageDescriptionRecommended action
REPLACE  DRUM
For help press 
 (Help button)
The specified color drum has reached the end
of life.Replace image drum.
1.Open the front door.
2.Replace the specified image drum.
3.Close the front door.
REPLACE  DRUM
To continue press 
 (Checkmark
button).
The REPLACE SUPPLIES menu is set to
STOP AT LOW. The specified image drum
has passed the low threshold.Replace image drum or press the checkmark
button  to continue until the image drum is
at the end of...

Control panel messageDescriptionRecommended action
4.Close the transfer access panel.
5.Close the right door.
REPLACE ROLLER KIT
For help press 
 (Help button)
To continue press 
 (Checkmark
button)
The REPLACE SUPPLIES menu is set to
STOP AT LOW. The roller kit is at end of life.To continue printing without replacing the
roller kit, press the checkmark button .
Replace roller kit.
1.Open the right door.
2.Open the transfer access panel.
3.Replace roller kit.
4.Close the transfer access panel.
5.Close...

Control panel messageDescriptionRecommended action
To continue press  (Checkmark
button)Replace transfer kit.
1.Open the right door.
2.Open the transfer access panel.
3.Push locks upward.
4.Install transfer unit.
5.Push locks downward.
6.Close the transfer access panel.
7.Close the right door.
Request accepted please waitThe product has accepted a request to print
an internal page, but the current job must
finish printing before the internal page will
print.No action is necessary.
RESEND EXTERNAL...

Control panel messageDescriptionRecommended action
SANITIZING DISK % COMPLETE Do
not power off
CLEANING DISK % COMPLETE
For help press 
 (Help button)
The hard disk is being cleaned.Contact the network administrator.
Size mismatch in tray XXThe paper in the listed tray does not match
the size specified for that tray.1.Load the correct paper.
2.Verify the paper is positioned correctly.
3.If the message persists, contact
HP Support at 
www.hp.com/support/cljcp6015.
Sleep mode onThe product is in sleep...