HP Color LaserJet CP6015xh User Manual

3.Check for jammed paper inside the product. Open the right door.
4.If paper is jammed below the duplexing unit, gently pull the paper downward to remove it.
5.If paper is jammed inside the right door, gently pull the paper to remove it.
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6.Lift the paper-feed cover on the inside of the right door. If jammed paper is present, gently pull the
paper straight out to remove it.
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2
7.Lift the green handle on the transfer-assembly and open the panel.
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2
8.Gently pull the paper out of the paper path.
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9.Close the transfer-access panel.
10.Close the right door.
AREA 5: Clear jams in Tray 2 and the internal paper path
1.Open the right door.
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2.Lift the green handle on the transfer-access panel and open the panel.
1
2
3.Gently pull the paper out of the paper path.
4.Close the transfer-access panel.
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5.Open Tray 2 and make sure that the paper is stacked correctly.
6.Pull the tray completely out of the product by pulling and lifting it up slightly.
7.Remove any paper from the feeder rollers inside the product.
8.Reinsert Tray 2 by aligning the side rollers and pushing it back into the product.
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9.Close the tray.
10.Close the right door.
AREA 6: Clear jams in Tray 1
NOTE:Even if jammed paper is visible in Tray 1, clear the jam from the inside of the product by opening
the right door.
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1.Open the right door.
NOTE:When clearing jams of long paper (11 x 17, 12 x 18, A3, and banners), it may be necessary
to cut or tear the jammed paper before opening the right door.
2.If paper is visible inside the right door, gently pull the paper downward to remove it.
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3.If paper has entered the internal paper path, lift the green handle on the transfer-access panel and
open the panel.
1
2
4.Gently pull the paper out of the paper path.
5.Close the transfer-access panel.
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6.Close the right door.
Clear jams when printing banners
If a paper jam occurs while printing with banner paper, gently pull the paper forward through the output
bin or back through Tray 1 to remove the paper from the paper path. After removing the paper, open
and close the right door to clear the jam message from the control panel. If you cannot remove the paper,
carry out the following steps:
1.Open the right door.
NOTE:If you are printing to very heavy banner paper, and the paper is still feeding in...

2.Lift the green handle on the transfer-access panel and open the panel.
1
2
3.Gently pull the paper out of the paper path
4.Close the transfer-access panel.
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