HP Color LaserJet CP6015xh User Manual

5.Close the right door.
AREA 7: Clear jams in optional Trays 3, 4, and 5
1.Open the right door.
2.If paper is visible in the paper-input area, gently pull the jammed paper up to remove it.
ENWWJams 217
 

3.Close the right door.
4.Open the lower right door.
5.Gently pull the jammed paper to remove it.
218 Chapter 12   Solve problems ENWW
 

6.Open the tray that is indicated in the control-panel message, and make sure that the paper is
stacked correctly.
7.Close the tray.
8.Close the lower right door.
ENWWJams 219
 

AREA 8: Clear jams in the optional finishing devices
Clear jams in the output-accessory bridge
1.Lift the latch on the top cover of the output-accessory bridge and open the top cover.
2.Gently pull the jammed paper to remove it.
3.Close the top cover of the output-accessory bridge.
Clear jams in the sorter area
1.Lift the latch on the top cover of the finishing device, and open the top cover.
NOTE:Opening the top cover releases pressure on the output-bin rollers.
220 Chapter 12   Solve problems ENWW
 

2.Remove jammed paper from the output bin or from the inside of the finishing device.
1
2
3
3.Close the top cover of the finishing device.
ENWWJams 221
 

4.Lift the swing guide panel in the output bin. If you can see any jammed paper, gently pull it out.
Clear jams in the booklet maker
1.If the paper is visible in the booklet output bin, gently pull the paper to remove it.
2.Open the front door of the booklet maker.
3.Push the upper delivery guide to the right, and remove any jammed paper.
1
2
222 Chapter 12   Solve problems ENWW
 

4.Push the lower delivery guide to the right, and remove any jammed paper.
1
2
5.The positioning knob is the smaller, green dial on the right. Turn the positioning knob
counterclockwise.
6.The jam-release knob is the larger, green dial on the left. Push in the jam-release knob, and then
turn it clockwise to move any jammed paper into the output bin.
7.Close the front door of the booklet maker.
ENWWJams 223
 

Clear staple jams
Clear staple jams in the main stapler
The HP 3-bin Stapler/Stacker and the HP Booklet maker/Finisher Accessory each have a main stapler,
which is located near the top of the finishing device.
1.Open the front door of the finishing device.
2.To remove the staple cartridge, pull up on the green handle and pull out the staple cartridge.
3.Lift up on the small lever at the back of the staple cartridge.
4.Remove the damaged staples that protrude from the staple cartridge. Remove the entire...

5.Close the lever at the back of the staple cartridge. Be sure that it snaps into place.
6.Reinsert the staple cartridge into the finishing device, and push down on the green handle until it
snaps into place.
7.Close the front cover of the finishing device.
Clear staple jams in the booklet maker
The booklet maker has an additional saddle stitch stapler that is below the main stapler. The saddle
stitch stapler has two staple cartridges.
1.Open the front door of the booklet maker.
ENWWJams 225
 

2.Push the upper delivery guide to the right, and remove any jammed paper.
1
2
3.Grasp the blue handle for the stapler carriage and pull it straight out.
4.Grasp the handle of the blue staple cartridge unit and pull it toward you, then swing the staple
cartridge unit into an upright position.
2
1
226 Chapter 12   Solve problems ENWW