HP Color LaserJet CM1015 User Manual

							Class A Network AddressNetwork 15xxxxxxxxx
Example of a node’s IP Address
on Subnet 12101257
Example of a node’s IP Address
on Subnet 254210 254 64 2
The Class A IP network address 210 has been assigned to company ABC. To allow additional networks
at company ABC’s site, the subnet mask of 255.255.0.0 is used. This subnet mask specifies that the
second byte of the IP address is used to identify up to 254 subnets. Using this designation, each device
is uniquely identified on its own subnet, but company ABC can incorporate up to 254 subnetworks
without violating their assigned address space.
Gateways
Gateways are used to connect networks together. Gateways are devices that act as translators between
systems that do not use the same communication protocols, data formatting, structures, languages, or
architectures. Gateways repackage the data packets and change the syntax to match that of the
destination system. When networks are divided into subnets, gateways are required to connect one
subnet to another. A typical gateway IP address could be 192.168.0.1. See 
Manually configure a static
IP address for more information about obtaining gateways data.
Default gateway
The default gateway is the gateway that, if not specified, is used to move packets between networks. It
is specified by an IP address.
If multiple gateways exist, then the default gateway is typically the address of the first, or nearest,
gateway. If no gateways exist, then the default gateway typically assumes the IP address of the network
node (such as the workstation or MFP).
Problem Solving
Verify that the MFP is on and online
Check the following items to make sure the MFP is ready to print.
Table 11-5  Example: Subnet mask 255.255.0.0 applied to class A network (continued)
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							Resolve communication problems with the network
Check the following items to verify the MFP is communicating with the network. This information
assumes a Network configuration page has already been printed. See 
Networking page (HP Color
LaserJet CM1017 MFP only).
1.Are the network cables connected properly?
Ensure that the MFP is attached to the network using the appropriate port and cable. Verify each
cable connection to make sure it is secure and in the right place. If the problem continues, try a
different cable or ports on the hub or transceiver. The amber activity light should be blinking and
the green link status light should be solid next to the port connection on the MFP back.
2.Review the information on the Network Hardware Configuration page. Start with the Network
Hardware section:
●Initializing: If the printer has not obtained a valid IP address, wait four minutes and reprint the
Network Hardware Configuration page.
●Not Connected: a printer-cable is not connected to the printer or a cable is defective. Change
the network cable and verify that it is properly connected into the network. Verify hub or switch
are on and working properly.
●Connected: The printer has been assigned a TCP/IP address from BOOTP, DHCP, or
AUTOIP.
●Duplicate IP address detected: Another networked device has the same IP address assigned.
Contact the network administrator to resolve this issue.
Review under the TCP/IP section of the Network Hardware Configuration page the IP configured
by method:
●Manual: User entered information. Verify the TCP/IP address, subnet mask, and default
gateway are correct.
●DHCP: Automatically assigned TCP/IP address by the dynamic host controller protocol
(DHCP) server.
●BOOTP: Manually assigned TCP/IP address by the BOOTP server.
●AUTOIP: Default address assigned for Link Local connection (no DHCP or BOOTP server
available).
3.Can you “ping” the MFP?
Use the command prompt to ping the MFP from the computer. For example:
ping 192.168.0.10
Ensure that the ping displays round-trip times.
If you can ping the MFP, verify that the IP address configuration for the MFP is correct on the
workstation. If it is correct, uninstall and re-install the MFP software.
If the ping command failed, verify that the network hubs are on, then verify that the network settings,
the MFP, and the computer are all configured for the same network.
4.Are other MFPs able to print?
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If yes, the problem is workstation-specific. Verify that both workstations are using the same network
settings.
CAUTIONDo not assign identical TCP/IP addresses to two network devices on the same
network.
5. If network communication is not resolved by using steps 1 through 3, or if other users can not print,
reset all network configuration settings to factory-defaults by selecting  Restore defaults from the
control panel. After the MFP automatically power cycles, wait four to six minutes and verify that the
network functionality is working properly. Contact the network administrator for more information.
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							12 How do I?
Use this section to perform basic tasks with the HP Color LaserJet CM1015/CM1017 MFP Series.
●
Control panel and other settings: How do I?
●
Control-panel menus
●
Print: How do I?
●
Copy and Scan: How do I?
●
Photo: How do I? (HP Color LaserJet CM1017 MFP only)
●
Network: How do I? (HP Color LaserJet CM1017 MFP only)
●
Maintenance: How do I?
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Control panel and other settings: How do I?
This section discusses control-panel settings.
HP Color LaserJet CM1017 MFP control panel features
The HP Color LaserJet CM1017 MFP contains the following lights and buttons on the control panel:
NOTEPrint a demo page by pressing the  Scan To and Start Scan  buttons simultaneously.
1Graphical display. Message, menus, and supply gauge area.
Supplies gauges: Displays consumption levels of  print cartridges. Appears when the MFP shows the Ready
state with no warnings, or when the MFP shows a warning or error message pertaining to a print cartridge
or multiple supplies. When the supply is empty the  gauge displays as empty. Flashing indicates a single
supply is empty. These messages can display when:
● Missing cartridges
● Incorrectly placed cartridges
● Cartridges with an error
● Some non-HP cartridges
CAUTION
Printing may continue when a non-HP supply is empty. To prevent MFP damage,
frequently check the status of non-HP supplies. See Hewlett-Packard limited warranty statement.
NOTE When a “?” displays on-screen, it may be because the supply is missing, it is a non-HP
supply, or the status is being determined by the MFP.
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							2Amber activity light: An error has occurred. Printer requires attention.
3Up arrow (^): Press to enter the main menu system or navigate to the previous menu item, or previous item
in the selection list.
4Cancel (X): Whenever the Ready light blinks, press to cancel a print job. Pressing this button also exits the
control-panel menus.
5Right arrow (>): Press to navigate to the next submenu or the next value in the menu selection list. Also
allows cursor movement forward a single position, or increments a numeric entry.
6Down arrow (v): Press to navigate to the menu item below the current menu item.
7Start Photo: Press to print one or more photos.
8Proofsheet: Press to print a proofsheet.
9Start Scan: Starts scanning to the previously selected e-mail or folder destination. The MFP can also start
a scan if a destination is not specified.
10# of Copies: Press the navigation arrows to increase or decrease the number of copies produced.
11Lighter/Darker: Press Left arrow to lighten the copy or the Right arrow to darken the copy.
12Press Start Copy Color to begin a color copy job.
13Press Start Copy Black to begin a monochrome copy job.
14Reduce/Enlarge: Displays a list of temporary copy and size changes.
15Copy Features: Displays a menu of copy features.
16Scan To: Displays a list of pre-configured folders and e-mail destinations. To create a new destination, set
up the Scan To destination on the workstation.
17Select Photos: Press to choose one or more photos.
18Photo Features: Press to navigate to select photo features.
19Return to previous menu or menu item: Backs up one menu screen or one step in the current menu structure.
20Left arrow (
						

							After 60 minutes of inactivity, the color graphics display goes into Sleep State and the screen shuts off
completely. The display turns back on when you perform an operation, such as pressing a control panel
button, or inserting a memory card, accessing the HP All-in-One from a connected computer.
Use the control-panel arrows to navigate on the HP Color LaserJet CM1017 MFP
●Press the Up arrow or Down arrow to navigate through all control panel menus.
●Press Back to return to the previous menu.
●Press OK to make a selection.
Press the Left arrow or Right arrow to complete the following tasks:
●Increase or decrease values on the horizontal scroll bar on various copy and photo menus.
●Browse photos on the graphical display from your memory card.
●Enter an IP address.
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							Control-panel menus
Use the control-panel menus
To gain access to the control-panel menus, use the following steps.
1.Press Menu.
2.On the HP Color LaserJet CM1015 MFP, press Left arrow or Right arrow to navigate the listings.
On the HP Color LaserJet CM1017 MFP, press Up arrow or Down arrow to navigate the listings.
●Press OK to select the appropriate option.
●Press Cancel to cancel an action or return to the Ready state.
●Press Back to move to the previous menu.
Control-panel menu map
These menus are available from the control panel Main menu:
●Use the Copy setup menu to configure basic copy default qualities.
●Use the Reports menu to print reports that provide information about the printer.
●Use the Photo setup menu to configure defaults for photo printing.
●Use the System setup menu to establish basic printer settings. The System setup has several
sub-menus. Each is described in the table.
●Use the Service menu to restore default settings, clean the printer, and activate special modes
that affect print output.
●Use the Network config. menu to configure network settings.
Table 12-1  Copy Setup Menu
Menu itemSub-menu itemSub-menu itemDescription
Default Quality  Sets the default copy quality.
Default light/dark  Sets the default lighter/darker
option.
Default Reduce/Enlarge  Sets the default percentage to
reduce or enlarge a copied
document.
Default # of copies  Sets the default number of
copies.
AdvancedColor BalanceRed
Green
BlueIncreases or decreases the
amount of these colors in the
output.
 Background  Increases or decreases the
background color in a copy.
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							Menu itemSub-menu itemSub-menu itemDescription
 Contrast Increases or decreases the
differences between whites
and blacks of a copy.
 Lightness Increases or decreases the
background color in a copy.
 Grayness Increases or decreases the
color in the color copy of a
black and white original.
 Sharpen Increases or decreases the
reproduction details in a copy.
 Restrict color Permits the enabling or
disabling of color copies.
Restore defaults    Sets all customized copy
settings to the factory default
values.
Table 12-2  Reports Menu
Menu ItemDescription
Demo pagePrints a color page that demonstrates
print quality.
Menu structurePrints a control-panel menu layout map.
The active settings for each menu are
listed.
Configuration reportPrints a list of all the printer settings.
Includes network information when the
printer is connected to the network.
Supplies status pagePrints the status of each print cartridge.
Includes this information:
●Estimated pages remaining
●Serial number
●Number of pages printed
Network reportDisplays status for:
●Network hardware configuration
●Enabled features
●TCP/IP and SNMP information
●Network statistics
Usage pageDisplays number of pages printed by the
MFP.
PCL font listPrints a list of all installed PCL fonts.
PS font listPrints a list of all installed PS fonts.
Table 12-1  Copy Setup Menu (continued)
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