HP Business InkJet 1200D User Manual

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Security and privacy
When you use HP Instant Support, detailed device information, such as the serial number, 
error conditions, and status, is sent to HP. HP respects your privacy and manages this 
information according to the guidelines that are outlined in the HP Online Privacy Statement 
(http://www.hp.com/country/us/eng/privacy.htm).
NoteTo view all of the data that is sent to HP, select Source (for Internet Explorer) or Page Source 
(for Netscape) from the View menu in your Web browser.
To gain access to HP Instant Support
zToolbox (Windows)
Click the Information tab, and then click HP Instant Support.
zEmbedded Web server 
In a Web browser, type the IP address assigned to the device. (The address is listed on 
the configuration page. See Understanding the configuration page.) In the Other Links 
section of the Information or Settings tab, click HP Instant Support.
NoteDo not bookmark the Web pages that are used to open HP Instant Support. If you bookmark 
the site and connect to it by using the bookmark, the pages will not contain the current 
information.
myPrintMileage
myPrintMileage is a service that HP provides to help you keep track of your device usage to 
help you forecast device usage and plan the purchase of supplies. It consists of two parts:
zmyPrintMileage website
zmyPrintMileage AutoSend, a utility that periodically updates the device usage information 
on the myPrintMileage website
To use myPrintMileage, you must have the following:
zToolbox (Windows) installed
zInternet connection
zDevice connected
NoteHP recommends that you enable myPrintMileage to send data for three to six months to allow 
a meaningful amount of data to accumulate on the myPrintMileage website. 
To use the Print accounting features, you must register for the service through the 
myPrintMileage site. 
On the myPrintMileage website, you can see the following items:
zPrint analysis, such as the amount of ink you have used, whether you use more black or 
color ink, and the estimated number of pages you can print with the remaining amount 
of ink. 
zPrint accounting, which allows you to generate reports showing usage data, cost per 
page, or cost per job for a specific time period; export this data as Microsoft Excel 
spreadsheet files; and configure the e-mail alerts and notifications to receive print 
accounting reports.
 
						

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To gain access to myPrintMileage
zEmbedded Web server
Click myPrintMileage in the Other Links section.
zToolbox (Windows)
On the Information tab, click myPrintMileage, and then follow the onscreen instruction.
zWindows taskbar
Right-click the Toolbox icon in the Windows taskbar, click myPrintMileage, and then 
select View my print usage. 
NoteDo not bookmark the Web pages that are used to open myPrintMileage. If you bookmark the 
site and connect to it by using the bookmark, the pages will not contain the current information. 
HP Deskjet Control Panel (HP DJCP)
Some software manufacturers do not develop printer drivers for their MS-DOS® programs. 
The HP Deskjet Control Panel (HP DJCP) can allow you to gain access to certain useful 
printer features when you are printing from MS-DOS. The HP DJCP utility allows you to do the 
following tasks: 
zAdjust print settings (Printing using special features is not supported.)
zSpecify the default printer from your MS-DOS program. 
zSet the symbol set for the language you are using in a document.
NoteChanges made to settings in your MS-DOS program may override changes made to the same 
settings in the HP DJCP.
For more information about the HP DJCP utility and to download the utility, go to 
http://www.hp.com/support/businessinkjet1200.
 
						

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Understanding the configuration page 
Use the configuration page to view current printer settings, ink supply status, and printhead 
health; to help troubleshoot printer problems; and to verify installation of optional accessories, 
such as trays. The configuration page also contains a log of recent events. If the printer is 
connected to a network, an additional network configuration page prints; this page shows the 
network settings for the printer.
If you need to call HP, it is often useful to print the configuration page before calling.
1Device Information: Shows general printer information, such as the firmware version 
number, model name, and amount of memory that is installed.
2Ink Cartridge Information: Shows the estimated ink levels (represented in graphical form 
as gauges).
3Printhead Information: Shows the printhead health status and whether the printhead 
needs to be replaced.
4Event Log: Shows a log of recent events that have occurred.
To print a configuration page
zControl panel
Press the Configuration Page button once.
zToolbox (Windows)
On the Printer Status tab, click Ink Cartridge Information, and then click Print.
zHP Inkjet Toolbox (Mac OS)
Click Configuration.
3
2
4
1
 
						

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Upgrading the firmware in the printer
HP provides firmware upgrades for products. These upgrades provide additional or improved 
functionality. When a firmware upgrade for the printer is available, a notification message 
appears on the HP Instant Support homepage. You can open the download site from the 
homepage.You can also obtain information about available upgrades at 
http://www.hp.com/support/businessinkjet1200. 
Use the methods in the following sections to upgrade the firmware. See the readme file 
associated with the firmware upgrade for details.
You do not need to keep the firmware upgrade file after you have performed the upgrade.
CAUTIONDo not cancel the firmware upgrade after you have started it. Canceling the process can 
damage the firmware in the printer.
To upgrade the firmware by using the MS-DOS prompt (Windows only)
NoteTo upgrade the firmware using this procedure, the printer must be connected directly to the 
computer using a parallel cable.
1Download the firmware upgrade file from the HP website and store it on the hard disk of 
your computer.
2Open an MS-DOS command window.
3Type copy /b path\filename portname at the command prompt.
path is the location of the firmware upgrade file
filename is the name of the firmware upgrade file that you downloaded from the 
website
portname is the appropriate printer port (for example, LPT1)
4Press Enter. The firmware upgrade file is copied onto the printer, replacing the old 
firmware file.
 
						

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Configuring the printer (Windows)
You can connect the printer directly to a computer, or you can share the printer among other 
users on a network. 
NoteYou must have administrator privileges to install a printer driver in Windows 2000 or 
Windows XP.
Direct connection 
You can connect the printer directly to your computer using a USB cable or an IEEE 
1284-compliant bidirectional parallel cable.
NoteWindows NT 4.0 does not support USB.
Do not connect a USB and a parallel cable to printer at the same time.
If you install the printer software and connect a printer to a computer running Windows, you can 
connect additional printers to the same computer with USB cables without reinstalling the 
printing software.
Installing printer software and sharing the printer
When setting up the printer, HP recommends that you connect the printer after you install the 
software because the installation program is designed to provide you with the easiest setup 
experience. 
However, if you have connected the cable first, see To connect the printer before the installing 
software.
To install the software before connecting the printer (recommended)
It is recommended to install the Toolbox, which provides status and maintenance information 
about your printer. It also provides access to documentation and online help tools for solving 
printer problems. If you do not install the Toolbox you will not see printer error messages on 
your computer screen and will not have access to the myPrintMileage website. See Toolbox 
(Windows) for more information.
1Close any running applications. 
2Insert the Starter CD into the CD drive. The CD menu runs automatically.
If the CD menu does not start automatically, click Start, and then click Run. Browse to the 
CD-ROM drive for the computer, click Autorun.exe, and then click Open. In the Run 
dialog box, click OK.
3On the CD menu, click Install Printer Driver.
4Follow the instructions on the screen to complete the installation.
5When prompted, connect the USB or parallel cable to the computer and the printer. 
The Found New Hardware wizard appears on the computer screen and the printer icon is 
created in the Printers folder.
NoteYou can also share the printer with other computers using a simple form of networking known 
as locally shared networking. See To share the printer on a locally shared network. 
 
						

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To connect the printer before the installing software
If you connected the printer to the computer before installing the printer software, the Found 
New Hardware wizard appeared on the computer screen.
NoteIf you have turned on the printer, do not turn off the printer or unplug the cable from the printer 
while the installation program is running. If you do so, the installation program will not finish.
1In the Found New Hardware dialog box that provides the option for selecting a method to 
locate the driver, select the advanced option and click Next.
NoteDo not allow the Found New Hardware wizard to perform an automatic search for the driver.
2Select the check box for specifying the driver location, and ensure that the other check 
boxes are clear.
3Insert the Starter CD into the CD-ROM drive.
If the CD menu appears, close the CD menu.
4Browse to locate the root directory on the Starter CD (for example, D), and then click OK.
5Click Next, and then follow the instructions on the screen.
6Click Finish to close the Found New Hardware wizard. 
The wizard automatically starts the installation program (this might take a short while). 
For Windows 98 and Windows Me, you must complete the installation program at this 
point if you wish to install a non-English driver.
7Complete the installation process. 
NoteThe setup program provides options to install non-driver components such as the Toolbox, 
which you are recommended to install. For instructions about installing these components, 
follow the steps outlined in To install the software before connecting the printer 
(recommended).
You can also share the printer with other computers using a simple form of networking known 
as locally shared networking. See To share the printer on a locally shared network. 
 
						

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To share the printer on a locally shared network
In a locally shared network, the printer is connected directly to the USB or parallel connector of 
a selected computer (known as the server) and is shared by other computers (clients). 
NoteWhen sharing a directly connected printer, use the computer with the newest operating system 
as the server. For example, if you have a computer running Windows 2000 and another 
computer running an older version of Windows, use the computer running Windows 2000 as 
the server. 
Use this configuration only in small groups or when usage is low. The computer that is 
connected to the printer is slowed down when many users print to the printer. 
1From the Windows desktop, click Start, point to Settings, and then click Printers or 
Printers and Faxes.
2Right-click the printer icon, click Properties, and then click the Sharing tab.
3Click the option to share the printer, and give the printer a share name.
4If you are sharing the printer with client computers that use other versions of Windows, 
you can click Additional Drivers to install their drivers as a convenience to them. This 
optional step requires you to have the Starter CD in your CD drive.
Network connection
If the printer has network capability, the printer can be shared in a network environment by 
connecting it directly to the network. This type of connection offers the ability to manage the 
printer using the embedded Web server from any computer on the network.
Installing printer software and sharing the printer
Choose the installation option for the type of network you have:
zClient/server network: If your network has a computer acting as a dedicated print server, 
install the printer software on the server (To install the software on a network), and then 
install the printer software on the client computers (To install the printing software on client 
computers).
zPeer-to-peer network: If you have a peer-to-peer network (a network without a dedicated 
print server), install the software on the computers that will be using the printer (To install 
the software on a network).
In addition, you can connect to a network printer in both types of networks using the 
Add Printer wizard in Windows (To install the printer driver using Add Printer).
 
						

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To install the software on a network
Use the following steps to install the printer software in the following networking scenarios:
zYour network has a computer acting as a dedicated print server
zYou have a peer-to-peer network (a network without a dedicated print server)
1Connect the printer to the network.
2Close any programs that are open.
3Insert the Starter CD into the CD-ROM drive. The CD menu starts automatically.
If the CD menu does not start automatically, click Start, and then click Run. Browse to the 
CD-ROM drive for the computer, click Autorun.exe, and then click Open. In the Run 
dialog box, click OK.
4Click Install Printer Driver and follow the instructions on the screen to complete the 
installation. 
NoteIf you are installing the software on a dedicated print server, select the option to share the 
printer when prompted, and then select to install drivers for Windows clients. The installation 
program installs the driver for the server and copies the client drivers to a location on the server 
for users (clients). 
To share the printer with Windows client computers, see To install the printing software on 
client computers.
To install the printing software on client computers
After the drivers have been installed on the computer that is acting as the print server, the 
printing functionality can be shared. Individual Windows users who want to use the network 
printer must install the software on their computers (clients). 
A client computer can connect to the printer in the following ways:
zIn the Printers folder, double-click the Add Printer icon and follow the instructions for a 
network installation. (See To install the printer driver using Add Printer.)
zOn the network, browse to the printer and drag it to your Printers folder. 
zAdd the printer and install the software from the INF file on your network.
On the Starter CD, the INF files are stored in folders that use the following format: 
:\Setup\Drivers\\. 
For example, if your CD drive letter is D, then D:\Setup\Drivers\Win2k_XP\English would 
contain the English INF file for Windows 2000 and Windows XP.
To install the printer driver using Add Printer
1From the Windows desktop, click Start, point to Settings, and then click Printers.
Or, click Start, click Control Panel, and then click Printers and Faxes.
2Double-click Add Printer, and then click Next.
3Select Network Printer or Network Printer Server.
4Click Next.
5Do one of the following:
 Type in the network path or queue name of the shared printer and click Next. 
ClickHave Disk when prompted to select the printer model.
Click Next, and then locate the printer in the Shared printers list.
6Click Next, and then follow the instructions on the screen to complete the installation.
 
						

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Wireless connection
If your printer supports wireless communication, you can connect the printer to a computer or 
a network without cables. 
NoteTo use wireless communication, make sure that the printer is not connected to the network 
using a network cable.
For more information about setting up and configuring wireless communication and security 
options, see Configuring wireless communication options.
Installing printer software and sharing the printer
Before installing the printer software, complete the following tasks:
zObtain your network’s network name (SSID) and communication mode (infrastructure or 
ad hoc) from the configuration utility for the network’s wireless access point (WAP) or the 
computer’s network card. See Configuring basic wireless communication settings. 
zFind out the type of security your network uses (such as WPA or WEP), and then configure 
these settings in the EWS. See Configuring wireless security settings. 
After you complete these tasks, follow the onscreen instructions to install the printer software 
for your communication mode (infrastructure or ad hoc). 
To set wireless network settings in an infrastructure network 
(recommended)
1Set up the printer hardware (see the setup poster and the getting started guide).
2Connect the printer to the computer with the cross cable (included with the printer).
-Or-
Connect the printer to the network with a network cable.
3Close any programs that are open on your computer.
4Insert the Starter CD into the CD-ROM drive. The CD menu starts automatically.
If the CD menu does not start automatically, click Start, and then click Run. Browse to the 
CD-ROM drive for the computer, click Autorun.exe, and then click Open. In the Run 
dialog box, click OK.
5Click Install Printer Driver and follow the instructions on the screen to complete the 
installation. 
6When prompted, disconnect the cable.
To share the printer with other computers
You must install the printer software on each computer that will use the printer. The cable is 
only needed when installing the printer software and configuring its wireless settings during 
the first installation on the network. The cable is not required for installing the printer on other 
computers on the network.
 
						

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To set wireless network settings in an ad hoc network 
(advanced users only)
Devices on the ad hoc network must:
zBe 802.11b/g-compatible
zHave ad hoc as the communication mode
zHave the same network name SSID
zBe on the same subnet
zBe on the same channel
zHave the same 802.11b/g security settings
Follow these steps to connect to the printer using its factory default ad hoc network settings:
1Set up the printer hardware (see the setup poster and the getting started guide).
2Connect the printer to the computer with the cross cable (included with the printer).
-Or-
Connect the printer to the network with a network cable.
3Reset the printer’s network settings. See Troubleshooting tips and resources.
4Open the configuration utility for your computer’s wireless network card, then do the 
following:
 a Note the profile for the wireless network you are connected to. You will need this 
information later.
 b Create a new wireless profile with the following values:
 Communication mode: ad hoc
 Network Name (SSID): hpsetup
 Security (encryption): disabled
 c Activate the profile.
NoteAfter activating the new profile, the computer loses communication with other devices on 
the network.
5Wait two minutes for the printer to obtain an IP address, then press the printer’s 
Configuration Page button to print the configuration pages.
6On the network configuration page, verify the following:
 The network name (SSID) is hpsetup
 The communication mode is ad hoc
 The IP address is not 0.0.0.0
If one of the above is not true, then repeat steps 1 through 5.
7Close any programs that are open.
8Insert the Starter CD into the CD-ROM drive. The CD menu starts automatically.
If the CD menu does not start automatically, click Start, and then click Run. Browse to the 
CD-ROM drive for the computer, click Autorun.exe, and then click Open. In the Run 
dialog box, click OK.
9Click Install Printer Driver and follow the instructions on the screen to complete the 
installation. 
10Reconnect to your wireless network using the network profile noted in step 4a.
NoteAfter activating the original profile, the computer loses communication with the printer.