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HP Business InkJet 1200D User Manual

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    							ENWW     49     *Windows users can use the control panel, EWS, Toolbox, HP Web Jetadmin, 
    and myPrintMileage. 
    Mac OS users can use the control panel, EWS, and the HP Inkjet Toolbox.
    If you want to...
    ...use these tools.*
    Control 
    panel partsEmbedded 
    Web server 
    (EWS)Toolbox 
    (Windows)HP Web 
    Jetadmin 
    software
    myPrintMileage
    HP Inkjet 
    Toolbox 
    (Mac OS)
    Monitor the printer
    zOperation and status
    zMedia and supplies
    zJobs and printer usage
    Administer the printer
    zPrinter security
    zConfigure job-accounting 
    options
    zSet language
    zSet PowerSave mode time
    zChange tray and 
    media-handling settings
    zSet up alerts and 
    notifications
    zUpgrade firmware on the 
    printer
    zReset the HP Jetdirect 
    print server
    Configure network options
    zConfigure I/O timeout
    zConfigure network 
    parameters
     
    						
    							50    5 - Configuring and managing the printerENWW
    If you want to...
    ...use these tools.*
    Control 
    panel partsEmbedded 
    Web server 
    (EWS)Toolbox 
    (Windows)HP Web 
    Jetadmin 
    software
    myPrintMileage
    Monitor the printer
    zOperation and status
    zMedia and supplies
    zJobs and printer usage
    Administer the printer
    zPrinter security
    zConfigure job-accounting 
    options
    zSet language
    zSet PowerSave mode time
    zChange tray and 
    media-handling settings
    zSet up alerts and 
    notifications
    zUpgrade firmware on the 
    printer
    zReset the HP Jetdirect 
    print server
    Configure network options
    zConfigure I/O timeout
    zConfigure network 
    parameters
     
    						
    							ENWW     51    
    Monitor the printer
    This section provides instructions for monitoring the printer.
    NoteFor information about opening and using specific management tools, see Overview of printer 
    management tools.
    Use this tool......to obtain the following information.
    Control panelObtain information about the status of jobs that are being processed, 
    the operating status of the printer, and the status of ink cartridges 
    and printheads. 
    See Printer lights reference for more information.
    Embedded Web server 
    (EWS)
    zPrinter status information: 
    Click the Information tab, and then click an option available on 
    the left pane.
    zInk cartridge and printhead status: 
    Click the Information tab, and then click Ink Supplies in the 
    left pane.
    zAccumulated ink and media usage: 
    Click the Information tab, and then click Usage in the left pane. 
    zTotal number of pages and ink used by each user of the printer: 
    Click the Settings tab, click Job Accounting in the left pane, 
    and then click the Users tab in the right pane.
    zUsage information: 
    Click the Settings tab, and then click Job Accounting in the 
    left pane. 
    Toolbox (Windows)
    zInk cartridge information: 
    The ink-level information appears on the Printer Status tab. 
    Click Ink Cartridge Information for information about 
    replacement ink cartridges and expiration date.
    zInformation about processed print jobs: 
    Click the Information tab, click Job Accounting, and then click 
    the Job tab.
    HP Inkjet Toolbox (Mac OS)Ink cartridge information: Open the Ink Level panel.
    HP Web Jetadmin softwareTo learn about using the HP Web Jetadmin software to obtain printer 
    information, open the HP Web Jetadmin software and see the 
    software documentation for information. See HP Web Jetadmin 
    software.
    myPrintMileageTo learn about using myPrintMileage to obtain printer information, 
    go to the myPrintMileage website and follow the onscreen 
    instructions. See myPrintMileage. 
     
    						
    							52    5 - Configuring and managing the printerENWW
    Administer the printer
    This section contains information about administering the printer and modify printer settings.
    NoteFor information about opening and using specific management tools, see Overview of printer 
    management tools.
    Use this tool......to do the following.
    Embedded Web serverzModify the administrator password: 
    Click the Settings tab, and click Security in the left pane. 
    zChange job accounting settings: 
    Click the Settings tab, click Job Accounting in the left pane, 
    and then click the Options tab.
    zChange tray and media-handling settings: 
    Click the Settings tab, and then click Paper Handling in the 
    left pane.
    zPerform printer maintenance tasks: 
    Click the Settings tab, and then click Diagnostic in the left pane.
    Toolbox (Windows)
    zConfigure job-accounting options: 
    Click the Information tab, click Job Accounting, and then click 
    the Tr a c k tab.
    Note: Job accounting features are only available in the Toolbox if 
    the printer is connected to a network.
    zPerform printer maintenance tasks: 
    Click the Printer Services tab.
    HP Inkjet Toolbox (Mac OS)Perform printer maintenance tasks: 
    Select the panel for the task you want to perform.
    HP Web Jetadmin softwareTo learn about using the HP Web Jetadmin software to administer the 
    printer and modify printer settings, open the HP Web Jetadmin 
    software and see the software documentation for information. 
    SeeHP Web Jetadmin software.
    myPrintMileageTo learn about using myPrintMileage to administer the printer and 
    modify printer settings, go to the myPrintMileage website and follow 
    the onscreen instructions. See myPrintMileage. 
     
    						
    							ENWW     53    
    Configure network options
    This section contains information about configuring the printer’s network settings. 
    For information about opening and using specific management tools, see Overview of printer 
    management tools.
    For a list of current settings, print a configuration page. See 
    Understanding the configuration page.
    Use this tool......to do the following.
    Embedded Web serverzTo configure network parameters: Click the Networking tab.
    zTo set a static IP address: Click the Networking tab, select 
    Manual from the IP Configuration Method drop-down list, 
    enter the static IP address in the IP Address box, enter the 
    Host Name, Subnet Mask, and Default Gateway, if needed, 
    and click Apply. 
    Note: It is not recommended that you assign a static IP address 
    to the printer. However, a static IP address might resolve certain 
    setup and printing problems, such as a conflict with a personal 
    firewall.
    HP Web Jetadmin softwareTo learn about using the HP Web Jetadmin software to configure the 
    printer’s network settings, open the HP Web Jetadmin software and 
    see the software documentation for information. See HP Web 
    Jetadmin software.
     
    						
    							54    5 - Configuring and managing the printerENWW
    Overview of printer management tools
    Embedded Web server (EWS)
    When the printer is connected to a network, you can use the printer’s EWS to view status 
    information, change settings, and manage the printer at your computer.
    NoteFor a list of system requirements for the EWS, see Printer specifications.
    Some settings might be restricted by the requirement for an EWS password.
    You can open and use the EWS without being connected to the Internet. 
    However, some features will not be available.
    To open the EWS
    You can open the EWS in the following ways: 
    NoteTo open the EWS from the Toolbox (Windows) or the HP Inkjet Toolbox (Mac OS), the printer 
    must be on a network and must have an IP address.
    zWeb browser
    In a supported Web browser on your computer, type the IP address that has been 
    assigned to the printer. For example, if the IP address is 123.123.123.123, type the 
    following address into the Web browser:
    http://123.123.123.123.
    The IP address for the printer is listed on the configuration page. For instructions, 
    seeUnderstanding the configuration page. 
    After you open the EWS, you can bookmark it so that you can return to it quickly in 
    the future.
    zToolbox (Windows)
    1 Open the Toolbox. For instructions, see Toolbox (Windows).
    2 Click the Information tab, and then click Launch EWS. 
    zHP Inkjet Toolbox (Mac OS)
    1 Open the HP Inkjet Toolbox. For instructions, see HP Inkjet Toolbox (Mac OS).
    2
    Select the Printer Info panel, and then click Launch EWS. 
     
    						
    							ENWW     55    
    EWS pages
    The EWS contains pages that you can use to view product information and change printer 
    settings. The pages also contain links to other e-services.
    HP Web Jetadmin software
    The HP Web Jetadmin software is a Web-based management solution for remotely installing, 
    configuring (both individually or in batch mode), monitoring status (including levels for 
    supplies), conducting remote diagnostics, and troubleshooting a wide variety of HP and 
    non-HP network peripherals. 
    After the HP Web Jetadmin software has been installed, you can gain access to it from 
    anywhere within your intranet by using a standard Web browser. 
    For more information about the HP Web Jetadmin software and to download the software, 
    go to http://www.hp.com/go/webjetadmin.
    Toolbox (Windows)
    The Toolbox provides status and maintenance information about the printer. It also provides 
    links to this guide for help in performing basic printing tasks and solving problems. 
    NoteIf the Toolbox was not installed with the other printer software components, you can install it 
    using the installation program on the Starter CD.
    To monitor a printer on a shared port (for example, \\portname\printername) from a client 
    machine, the Toolbox must be running on the server machine as well as on the client machine.
    To open the Toolbox
    1From the Start menu at your computer, point to Programs.
    2Point to the printer name, and then click the Toolbox icon.
    PagesContents
    InformationShows status information about the printer, its ink supplies and usage, and a log of 
    printer events (such as errors). 
    SettingsShows the settings that have been configured for the printer and gives you the ability 
    to change these settings.
    NetworkingShows network status and the network settings that have been configured for the 
    printer. These pages only appear if the printer is connected to a network. See 
    Configure network options for more information.
    Other LinksConnects you to other resources, including e-services, such as HP Instant Support, 
    myPrintMileage, and online ordering of supplies. For more information, see HP Instant 
    Support and myPrintMileage. 
    You can also add or customize up to five links to the websites of your choice. 
    These links appear on the left pane throughout the EWS pages.
     
    						
    							56    5 - Configuring and managing the printerENWW
    Toolbox tabs 
    The Toolbox contains tabs that you can use to view product information and change 
    configuration settings.
    Ta b sContents
    Printer Status  zSelected printer
    Displays a list of installed printers that are supported by the Toolbox.
    zInk Level Information
    Shows estimated ink levels for each cartridge. 
    zOrder Supplies
    Provides access to an a website where you can order printing supplies for the 
    printer online.
    zInk Cartridge Information
    Shows order numbers and expiration dates for the installed ink cartridges.
    zPreferences
    Gives you the ability to set advanced Toolbox settings, such as selecting which 
    printer error messages appear, specifying whether you want to be notified by an 
    audio alert when an error occurs, as well as the types of error messages that you 
    want to see. 
    Also, you can turn on myPrintMileage AutoSend, a service that HP provides to 
    help you keep track of your device usage to help you forecast device usage and 
    plan the purchase of supplies. See myPrintMileage for more information. 
    Information 
    zPrinter Information
    Provides links to myPrintMileage and shows the printer hardware and printhead 
    health information. You can also use the tab to obtain information about 
    accumulated ink and media use, statistics up to the last 20 jobs, and job tracking. 
    See myPrintMileage for more information.
    zHelp Information
    Provides links to HP Instant Support and HP Customer Support, as well as to the 
    this guide for help in performing tasks and troubleshooting. It also provides 
    instructions that guide you through registering the printer onscreen. See 
    HP Instant Support for more information.
    Printer 
    Services 
    zAlign Printheads
    Guides you through aligning the printheads. See To align the printheads for more 
    information.
    zClean Printheads
    Guides you through cleaning the printheads. See To clean the printhead contacts 
    manually for more information.
    zCalibrate Color
    Allows you to calibrate color manually. See Calibrating the color for more 
    information.
    zPrint a Demo page
    Prints a demonstration page. This is used to verify that the installed is connected 
    to the computer and that the printer and printer software are working properly.
    zAdvanced Configuration
    Allows you to set tray lock and select a default tray (if Tray 2 is installed). 
    SeeConfiguring trays for more information.
     
    						
    							ENWW     57    
    HP Inkjet Toolbox (Mac OS)
    The HP Inkjet Toolbox contains tools to calibrate the printer, clean the printheads, print a test 
    page, print a configuration page for the printer, and find website support information. 
    To open the HP Inkjet Toolbox
    1Double-click the Macintosh HD icon on the desktop.
    2Do one of the following steps.
    Mac OS 9 (9.1 and later): Select Applications (Mac OS 9), select Utilities, select hp, 
    and select HP Printer Selector.
    Mac OS X (10.1.5 and later): Select Applications, select Utilities, and select 
    HP Printer Selector.
    To view the HP Inkjet Toolbox panels
    The following options are available on the HP Inkjet Toolbox:
    zWOW! Prints a sample page to view the print output quality.
    zInk Level. Displays ink levels in the ink cartridges.
    zTest. Prints a test page.
    zPrinter Info. Prints a configuration page and launches the EWS.
    zClean. Cleans the printheads.
    zCalibrate. Aligns the printheads.
    zCalibrate Color. Adjusts color to correct problems with tint.
    zSupport. Provides access to the HP website where you can find support for the printer 
    and information about HP products and supplies.
    zRegister. Accesses the HP website to register the printer.
     
    						
    							58    5 - Configuring and managing the printerENWW
    HP Instant Support
    HP Instant Support is a suite of Web-based troubleshooting tools. HP Instant Support helps 
    you quickly identify, diagnose, and resolve printing problems. 
    HP Instant Support provides the following information about your device:
    zEasy access to troubleshooting tips
    Provides tips that are customized for your device.
    zResolution of specific device errors
    Provides immediate access to information that can help you resolve error messages 
    specific to your device. 
    To see a description of the problem, as well as recommendations for solving or preventing 
    the problem, click the link within the message. To see a list of past device errors, 
    clickAlerts on the left side of the HP Instant Support page.
    zNotification of device driver and firmware updates
    Alerts you when there is a firmware or driver update, a message appears on the 
    HP Instant Support homepage. Click the link within the message to go directly to the 
    download section of the HP website.
    zObtaining support services
    Provides a list of the support services that are available for your device.
    zManaging ink and media usage (myPrintMileage)
    Helps you manage and forecast printer supplies usage. 
    zSelf diagnostic testing for your device
    Runs a diagnostic test of your device. Select Printer on the Self Help menu on the 
    Instant Support page to start diagnosing the devices. HP Instant Support checks the 
    computer, and a list of configured devices appears. When you select the device that you 
    want to diagnose, HP Instant Support can help you with such tasks as making sure that 
    you have the latest device driver available and gaining access to reports about the device 
    status and detailed device-diagnostic information.
    If any errors are detected during this process, you are given the option to perform updates 
    to the device drivers or to perform detailed diagnostic tests on the device.
    zHP expert help online (Active Chat)
    Provide personalized help from an HP support expert over the Web at any time. 
    Simply submit a question or a description of your problem. Your recent device history, 
    system configuration, and any actions that you have attempted are automatically 
    forwarded to HP (upon your approval) so that you will not need to describe the problem 
    again. An HP support expert will respond online to solve your problem through a real-time 
    Web chat. 
    zKnowledge database
    Use the HP knowledge database to quickly find answers to your questions. 
     
    						
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