HP Business InkJet 1200D User Manual
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ENWW 49 *Windows users can use the control panel, EWS, Toolbox, HP Web Jetadmin, and myPrintMileage. Mac OS users can use the control panel, EWS, and the HP Inkjet Toolbox. If you want to... ...use these tools.* Control panel partsEmbedded Web server (EWS)Toolbox (Windows)HP Web Jetadmin software myPrintMileage HP Inkjet Toolbox (Mac OS) Monitor the printer zOperation and status zMedia and supplies zJobs and printer usage Administer the printer zPrinter security zConfigure job-accounting options zSet language zSet PowerSave mode time zChange tray and media-handling settings zSet up alerts and notifications zUpgrade firmware on the printer zReset the HP Jetdirect print server Configure network options zConfigure I/O timeout zConfigure network parameters
50 5 - Configuring and managing the printerENWW If you want to... ...use these tools.* Control panel partsEmbedded Web server (EWS)Toolbox (Windows)HP Web Jetadmin software myPrintMileage Monitor the printer zOperation and status zMedia and supplies zJobs and printer usage Administer the printer zPrinter security zConfigure job-accounting options zSet language zSet PowerSave mode time zChange tray and media-handling settings zSet up alerts and notifications zUpgrade firmware on the printer zReset the HP Jetdirect print server Configure network options zConfigure I/O timeout zConfigure network parameters
ENWW 51 Monitor the printer This section provides instructions for monitoring the printer. NoteFor information about opening and using specific management tools, see Overview of printer management tools. Use this tool......to obtain the following information. Control panelObtain information about the status of jobs that are being processed, the operating status of the printer, and the status of ink cartridges and printheads. See Printer lights reference for more information. Embedded Web server (EWS) zPrinter status information: Click the Information tab, and then click an option available on the left pane. zInk cartridge and printhead status: Click the Information tab, and then click Ink Supplies in the left pane. zAccumulated ink and media usage: Click the Information tab, and then click Usage in the left pane. zTotal number of pages and ink used by each user of the printer: Click the Settings tab, click Job Accounting in the left pane, and then click the Users tab in the right pane. zUsage information: Click the Settings tab, and then click Job Accounting in the left pane. Toolbox (Windows) zInk cartridge information: The ink-level information appears on the Printer Status tab. Click Ink Cartridge Information for information about replacement ink cartridges and expiration date. zInformation about processed print jobs: Click the Information tab, click Job Accounting, and then click the Job tab. HP Inkjet Toolbox (Mac OS)Ink cartridge information: Open the Ink Level panel. HP Web Jetadmin softwareTo learn about using the HP Web Jetadmin software to obtain printer information, open the HP Web Jetadmin software and see the software documentation for information. See HP Web Jetadmin software. myPrintMileageTo learn about using myPrintMileage to obtain printer information, go to the myPrintMileage website and follow the onscreen instructions. See myPrintMileage.
52 5 - Configuring and managing the printerENWW Administer the printer This section contains information about administering the printer and modify printer settings. NoteFor information about opening and using specific management tools, see Overview of printer management tools. Use this tool......to do the following. Embedded Web serverzModify the administrator password: Click the Settings tab, and click Security in the left pane. zChange job accounting settings: Click the Settings tab, click Job Accounting in the left pane, and then click the Options tab. zChange tray and media-handling settings: Click the Settings tab, and then click Paper Handling in the left pane. zPerform printer maintenance tasks: Click the Settings tab, and then click Diagnostic in the left pane. Toolbox (Windows) zConfigure job-accounting options: Click the Information tab, click Job Accounting, and then click the Tr a c k tab. Note: Job accounting features are only available in the Toolbox if the printer is connected to a network. zPerform printer maintenance tasks: Click the Printer Services tab. HP Inkjet Toolbox (Mac OS)Perform printer maintenance tasks: Select the panel for the task you want to perform. HP Web Jetadmin softwareTo learn about using the HP Web Jetadmin software to administer the printer and modify printer settings, open the HP Web Jetadmin software and see the software documentation for information. SeeHP Web Jetadmin software. myPrintMileageTo learn about using myPrintMileage to administer the printer and modify printer settings, go to the myPrintMileage website and follow the onscreen instructions. See myPrintMileage.
ENWW 53 Configure network options This section contains information about configuring the printer’s network settings. For information about opening and using specific management tools, see Overview of printer management tools. For a list of current settings, print a configuration page. See Understanding the configuration page. Use this tool......to do the following. Embedded Web serverzTo configure network parameters: Click the Networking tab. zTo set a static IP address: Click the Networking tab, select Manual from the IP Configuration Method drop-down list, enter the static IP address in the IP Address box, enter the Host Name, Subnet Mask, and Default Gateway, if needed, and click Apply. Note: It is not recommended that you assign a static IP address to the printer. However, a static IP address might resolve certain setup and printing problems, such as a conflict with a personal firewall. HP Web Jetadmin softwareTo learn about using the HP Web Jetadmin software to configure the printer’s network settings, open the HP Web Jetadmin software and see the software documentation for information. See HP Web Jetadmin software.
54 5 - Configuring and managing the printerENWW Overview of printer management tools Embedded Web server (EWS) When the printer is connected to a network, you can use the printer’s EWS to view status information, change settings, and manage the printer at your computer. NoteFor a list of system requirements for the EWS, see Printer specifications. Some settings might be restricted by the requirement for an EWS password. You can open and use the EWS without being connected to the Internet. However, some features will not be available. To open the EWS You can open the EWS in the following ways: NoteTo open the EWS from the Toolbox (Windows) or the HP Inkjet Toolbox (Mac OS), the printer must be on a network and must have an IP address. zWeb browser In a supported Web browser on your computer, type the IP address that has been assigned to the printer. For example, if the IP address is 123.123.123.123, type the following address into the Web browser: http://123.123.123.123. The IP address for the printer is listed on the configuration page. For instructions, seeUnderstanding the configuration page. After you open the EWS, you can bookmark it so that you can return to it quickly in the future. zToolbox (Windows) 1 Open the Toolbox. For instructions, see Toolbox (Windows). 2 Click the Information tab, and then click Launch EWS. zHP Inkjet Toolbox (Mac OS) 1 Open the HP Inkjet Toolbox. For instructions, see HP Inkjet Toolbox (Mac OS). 2 Select the Printer Info panel, and then click Launch EWS.
ENWW 55 EWS pages The EWS contains pages that you can use to view product information and change printer settings. The pages also contain links to other e-services. HP Web Jetadmin software The HP Web Jetadmin software is a Web-based management solution for remotely installing, configuring (both individually or in batch mode), monitoring status (including levels for supplies), conducting remote diagnostics, and troubleshooting a wide variety of HP and non-HP network peripherals. After the HP Web Jetadmin software has been installed, you can gain access to it from anywhere within your intranet by using a standard Web browser. For more information about the HP Web Jetadmin software and to download the software, go to http://www.hp.com/go/webjetadmin. Toolbox (Windows) The Toolbox provides status and maintenance information about the printer. It also provides links to this guide for help in performing basic printing tasks and solving problems. NoteIf the Toolbox was not installed with the other printer software components, you can install it using the installation program on the Starter CD. To monitor a printer on a shared port (for example, \\portname\printername) from a client machine, the Toolbox must be running on the server machine as well as on the client machine. To open the Toolbox 1From the Start menu at your computer, point to Programs. 2Point to the printer name, and then click the Toolbox icon. PagesContents InformationShows status information about the printer, its ink supplies and usage, and a log of printer events (such as errors). SettingsShows the settings that have been configured for the printer and gives you the ability to change these settings. NetworkingShows network status and the network settings that have been configured for the printer. These pages only appear if the printer is connected to a network. See Configure network options for more information. Other LinksConnects you to other resources, including e-services, such as HP Instant Support, myPrintMileage, and online ordering of supplies. For more information, see HP Instant Support and myPrintMileage. You can also add or customize up to five links to the websites of your choice. These links appear on the left pane throughout the EWS pages.
56 5 - Configuring and managing the printerENWW Toolbox tabs The Toolbox contains tabs that you can use to view product information and change configuration settings. Ta b sContents Printer Status zSelected printer Displays a list of installed printers that are supported by the Toolbox. zInk Level Information Shows estimated ink levels for each cartridge. zOrder Supplies Provides access to an a website where you can order printing supplies for the printer online. zInk Cartridge Information Shows order numbers and expiration dates for the installed ink cartridges. zPreferences Gives you the ability to set advanced Toolbox settings, such as selecting which printer error messages appear, specifying whether you want to be notified by an audio alert when an error occurs, as well as the types of error messages that you want to see. Also, you can turn on myPrintMileage AutoSend, a service that HP provides to help you keep track of your device usage to help you forecast device usage and plan the purchase of supplies. See myPrintMileage for more information. Information zPrinter Information Provides links to myPrintMileage and shows the printer hardware and printhead health information. You can also use the tab to obtain information about accumulated ink and media use, statistics up to the last 20 jobs, and job tracking. See myPrintMileage for more information. zHelp Information Provides links to HP Instant Support and HP Customer Support, as well as to the this guide for help in performing tasks and troubleshooting. It also provides instructions that guide you through registering the printer onscreen. See HP Instant Support for more information. Printer Services zAlign Printheads Guides you through aligning the printheads. See To align the printheads for more information. zClean Printheads Guides you through cleaning the printheads. See To clean the printhead contacts manually for more information. zCalibrate Color Allows you to calibrate color manually. See Calibrating the color for more information. zPrint a Demo page Prints a demonstration page. This is used to verify that the installed is connected to the computer and that the printer and printer software are working properly. zAdvanced Configuration Allows you to set tray lock and select a default tray (if Tray 2 is installed). SeeConfiguring trays for more information.
ENWW 57 HP Inkjet Toolbox (Mac OS) The HP Inkjet Toolbox contains tools to calibrate the printer, clean the printheads, print a test page, print a configuration page for the printer, and find website support information. To open the HP Inkjet Toolbox 1Double-click the Macintosh HD icon on the desktop. 2Do one of the following steps. Mac OS 9 (9.1 and later): Select Applications (Mac OS 9), select Utilities, select hp, and select HP Printer Selector. Mac OS X (10.1.5 and later): Select Applications, select Utilities, and select HP Printer Selector. To view the HP Inkjet Toolbox panels The following options are available on the HP Inkjet Toolbox: zWOW! Prints a sample page to view the print output quality. zInk Level. Displays ink levels in the ink cartridges. zTest. Prints a test page. zPrinter Info. Prints a configuration page and launches the EWS. zClean. Cleans the printheads. zCalibrate. Aligns the printheads. zCalibrate Color. Adjusts color to correct problems with tint. zSupport. Provides access to the HP website where you can find support for the printer and information about HP products and supplies. zRegister. Accesses the HP website to register the printer.
58 5 - Configuring and managing the printerENWW HP Instant Support HP Instant Support is a suite of Web-based troubleshooting tools. HP Instant Support helps you quickly identify, diagnose, and resolve printing problems. HP Instant Support provides the following information about your device: zEasy access to troubleshooting tips Provides tips that are customized for your device. zResolution of specific device errors Provides immediate access to information that can help you resolve error messages specific to your device. To see a description of the problem, as well as recommendations for solving or preventing the problem, click the link within the message. To see a list of past device errors, clickAlerts on the left side of the HP Instant Support page. zNotification of device driver and firmware updates Alerts you when there is a firmware or driver update, a message appears on the HP Instant Support homepage. Click the link within the message to go directly to the download section of the HP website. zObtaining support services Provides a list of the support services that are available for your device. zManaging ink and media usage (myPrintMileage) Helps you manage and forecast printer supplies usage. zSelf diagnostic testing for your device Runs a diagnostic test of your device. Select Printer on the Self Help menu on the Instant Support page to start diagnosing the devices. HP Instant Support checks the computer, and a list of configured devices appears. When you select the device that you want to diagnose, HP Instant Support can help you with such tasks as making sure that you have the latest device driver available and gaining access to reports about the device status and detailed device-diagnostic information. If any errors are detected during this process, you are given the option to perform updates to the device drivers or to perform detailed diagnostic tests on the device. zHP expert help online (Active Chat) Provide personalized help from an HP support expert over the Web at any time. Simply submit a question or a description of your problem. Your recent device history, system configuration, and any actions that you have attempted are automatically forwarded to HP (upon your approval) so that you will not need to describe the problem again. An HP support expert will respond online to solve your problem through a real-time Web chat. zKnowledge database Use the HP knowledge database to quickly find answers to your questions.