HP Business InkJet 1200D User Manual

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Problems setting up wireless communication
If you cannot communicate with the printer after completing the software installation and 
removing the network cable, then one or more of the following network settings in the printer 
might be wrong:
zNetwork Name (SSID)
zCommunication Mode (infrastructure or ad hoc)
zChannel (ad hoc networks only)
zSecurity settings (such as Authentication Type, and Encryption)
Follow these steps to correct the printers network settings:
1Connect the printer to your network with a network cable or to the computer using the 
cross cable included with the printer.
2Open the printers embedded Web server (EWS). See Embedded Web server (EWS).
3Click the Networking tab, and then click Wireless (802.11) in the left pane.
4Use the Wireless Setup wizard on the Wireless Setup tab to change the printers settings 
to match the settings of the network.
5Close the printers EWS, then disconnect the network cable from the printer.
Clearing jams
If print media is jammed in the printer, follow these instructions to clear the jam.
To clear a jam
1Remove all media from the output tray.
2Check the rear access panel or the auto-duplex unit.
a Push the button on either side of the rear access panel or the auto-duplex unit and 
remove the unit.
b Locate any jammed media inside the printer, grasp it with both hands and pull it 
towards you.
c If the jam is not there, push the latch on the top of the auto-duplex unit and lower its 
cover. If the jam is inside, carefully remove it. Close the cover.
 
						

							40    3 - Maintaining and troubleshootingENWW
d Reinsert the rear access panel or the auto-duplex unit into the printer.
3If you cannot locate the jam, lift the output tray and check for a jam in tray 1. If media is 
jammed in the tray, do the following:
a Pull out tray 1.
b Pull the paper towards you.
c Reinsert the tray and lower the output tray.
4If you have not found the jam and have tray 2 installed, pull out the tray and remove the 
jammed media, if possible. If not, do the following:
a Ensure the printer is turned off, and disconnect the power cord.
b Lift the printer off tray 2.
c Remove the jammed media from the bottom of the printer or from tray 2.
d Reposition the printer on top of tray 2.
5Open the top cover. If there is paper remaining inside the printer, ensure the carriage has 
moved to the right of the printer, free any paper scraps or wrinkled media and pull the 
media towards you through the top of the printer.
WARNING!Do not reach into the printer when the printer is on and the carriage is stuck. When you open 
the top cover, the carriage should return to its position on the right side of the printer. If it does 
not move to the right, turn off the printer before you remove any jam.
6After clearing the jam, close all covers, turn on the printer (if you turned it off), and then 
press   (Resume button) to continue printing.
The printer will continue printing the next page. You will need to resend any page that was 
jammed in the printer.
 
						

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To avoid jams
zMake sure that nothing is blocking the paper path.
zDo not overload the trays. See Understanding specifications for supported media.
zLoad paper properly. See Loading media.
zDo not use media that is curled or crumpled.
zAlways use media that conforms with specifications. See Selecting print media.
zMake sure the output tray is not overly full when you send a job to print.
zMake sure media is aligned against the right side of the tray.
zMake sure the media length and width guides are adjusted snugly against the media, 
but do not crinkle or bend it.
 
						

							42    4 - Printer lights referenceENWW
4
Printer lights reference
The printer LEDs (or lights) indicate printer status and are useful for diagnosing printing 
problems. This chapter provides a list of LED status light combinations, what they indicate, 
and how to solve the problem.
Control panel parts
Understanding control panel parts
1Configuration Page button
2Power button and light
3Printhead light
4Ink Cartridge light
5Door Open light
6Out of Paper light
7Cancel button
8Resume button and light
9Paper Jam light
10Color indicator lights
378
9
2456
10
1
 
						

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Interpreting control panel lights
NoteIf the printer supports wireless communication but is connected to a wired network, 
the Configuration Page button does not turn on. 
Light patternLight descriptionExplanation and 
recommended action
No lights are on. The printer is off.
zConnect the power cable.
zPress the   (Power button). 
Configuration Page button is 
off. The Power light is on.The printer is turned on and idle. It is 
connected using a USB or parallel cable. 
zNo action is required.
The printer is turned on and idle. It is 
connected to a network using a network 
cable or wireless communication. 
zIf the printer is connected using a 
network cable, check the network 
connector lights to verify that the 
printer is connected to the network. 
See Network connector lights.
zIf the printer is connected using 
wireless communication, make sure 
that the wireless communication 
settings are set correctly. 
SeeConfiguring wireless 
communication options.
zVerify that the printer is set up 
properly on the network. 
SeeProblems connecting to a 
network.
Configuration Page button is 
green. Power light is on.The printer is connected to a wired 
network. It is turned on and idle.
zNo action is required.
Configuration Page button is 
blue. Power light is on.The printer is connected to a wireless 
network. It is turned on and idle.
zNo action is required.
The Power light blinks. The printer is turning on or off or 
processing a print job, or a print job has 
been cancelled.
zNo action is required.
The printer is pausing for the ink to dry.
zWait for the ink to dry. 
 
						

							44    4 - Printer lights referenceENWW
The Power light is on and the 
Resume light blinks.The printer is in manual duplex mode. It is 
waiting for the ink to dry so the pages can 
be flipped over and reloaded.
zReload the stack into the printer and 
press the   (Resume button).
The printer has printed a banner, 
and the banner needs to be removed 
from the printer.
zPress the   (Resume button) to 
remove the banner from the printer.
The printer carriage has stalled.
zOpen the top cover and remove any 
obstructions (such as jammed media).
zPress the   (Resume button) to 
continue printing.
zIf the error persists, turn the printer 
off, and then on again.
The Power light is on and the 
Resume light and the Paper 
Jam light blink.Print media is jammed in the printer.
zPress the   (Resume button) to 
eject the jammed media.
zRemove all media from the output 
tray. Locate and clear the jam. 
SeeClearing jams. After clearing the 
jam, press the   (Resume button) to 
continue the print job.
The Power light is on and the 
Resume light and the Out of 
Paper light blink.The printer is out of paper.
zLoad paper and then press the   
(Resume button).
The Power light and the Door 
Open light are on.A cover is not closed completely.
zMake sure all covers are 
completely closed.
The Power light is on and the 
Door Open light blinks.The rear-access panel or the auto-duplex 
unit is not inserted completely.
zMake sure the rear-access panel 
(HP Business Inkjet 1200) or the 
auto-duplex unit (HP Business Inkjet 
1200d/1200dn/1200dtn/1200dtwn) 
is inserted completely in the back of 
the printer.
Light patternLight descriptionExplanation and 
recommended action
 
						

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The Power light and the 
Printhead light are on.The printhead latch is not secured.
zOpen the top cover and press down 
firmly on the printhead latch to ensure 
that it is secured properly. 
zMake sure the protective tape on 
each printhead has been removed.
The Power light is on and one 
or more color indicator lights 
is on.An ink cartridge is low on ink and will need 
to be replaced soon.
zNo action is required.
The Power light is on and one 
or more color indicator lights 
blinks.An ink cartridge is out of ink and must be 
replaced before you can continue printing.
zReplace the ink cartridge indicated.
The Power light, the Ink 
Cartridge light, and one or 
more of the color indicator 
lights are on.One or more of the ink cartridges 
is missing.
zInstall the ink cartridges and try to 
print. 
zIf the error persists, replace the ink 
cartridge or cartridges indicated.
The Power light is on and the 
Ink Cartridge light and one or 
more of the color indicator 
lights blink.One or more of the ink cartridges is faulty 
or has expired. 
zReplace the ink cartridge indicated.
The Power light and one or 
more of the color indicator 
lights are on, and the Ink 
Cartridge light blinks.A non-HP ink cartridge is installed.
CAUTION: Damage to the printer that 
results from modifying or refilling the 
ink cartridges, or from using non-HP 
ink cartridges, is not covered under 
the warranty.
zIf you thought that this ink cartridge 
was an HP ink cartridge, return it to 
the place where you purchased it. 
Buy and install an HP ink cartridge.
zIf you choose to use a non-HP ink 
cartridge, press and hold down the 
(Power button) and press the 
(Resume button) three times. 
All lights except the Power light go off. 
Damage that results to the printer 
from using this cartridge is not 
covered under the warranty.
Light patternLight descriptionExplanation and 
recommended action
 
						

							46    4 - Printer lights referenceENWW
Network connector lights
Understanding network connector parts
The Power light is on and the 
Printhead light and one or 
more of the color indicator 
lights blink.One or more of the printheads 
needs attention.
zReinstall the printheads and try 
to print. 
zTry cleaning the printhead contacts. 
See Maintaining the printheads.
zIf the error persists, replace the 
printhead or printheads indicated.
The Power light, the 
Printhead light, and one or 
more of the color indicator 
lights are on.One or more of the printheads is missing.
zMake sure that the protective tape on 
the printhead has been removed.
zReinstall the printheads and try 
to print.
The Power light blinks. All 
control panel lights are on.One or more printer errors have occurred. 
zCancel all print jobs from the 
printer spooler. 
zTurn the printer off and wait for about 
20 seconds before turning on the 
printer again. Try printing again.
zIf the problem persists, reset the 
printer. See Troubleshooting tips and 
resources.
zIf these measures do not work, 
seeSupport and warranty.
Light patternLight descriptionExplanation and 
recommended action
1) Activity light
2) Network connector
3) Link light
2
3
1
 
						

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Interpreting network connector lights
NoteThe printers wireless communication is turned off when the printer is connected using a 
network cable.
Light patternLight descriptionExplanation and 
recommended action
Link light is on. Activity light 
is off.The printer is connected to the network 
but is not receiving or transmitting data 
over the network. The printer is turned on 
and idle.
zNo action is required.
Link light is on. Activity light 
blinks.The printer is receiving or transmitting 
data over the network.
zNo action is required.
Link light is off. Activity light 
is off.The printer is turned off or is not 
connected to the network.
zTurn on the printer. If the printer is 
already turned on and a network 
cable is connected, see Problems 
connecting to a network.
 
						

							48    5 - Configuring and managing the printerENWW
5
Configuring and managing 
the printer
Managing the printer
Overview of printer management tasks 
The following table lists the printer tools that can be used to manage the printer, as well as the 
tools that can be used to perform them.
NoteThe table lists the most common tools that are used for administrator functions. 
Specific procedures might include other methods.
For more information about the administrator tools listed in the table, see Overview of printer 
management tools.