Epson Aculaser M 2000 Service Manual
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EPSON AcuLaser C9200NRevision D PRODUCT DESCRIPTION Product Specifications 21 Confidential1.1.4 Controller SpecificationsBASIC SPECIFICATIONS EXTERNAL INTERFACES Figure 1-7. External Interfaces CPU 32bit RISC CPU Enhanced Technology NPGI, PGI, CRIT, RIT RAM Standard (on-board) 256 MB Maximum 768 MB Expansion Type DDR333 CL=2.5 (128 MB, 256 MB, 512 MB) Numbers of slot 1 slot ROM Type 32-bit width (3.3V) Program 32 MB (DIMM) Font Included in the program Expansion ROM ROM for Adobe PS3 as a standard EEPROM Serial type 512 kbit Control panel 22 digits x 5 lines LCD, three LEDs and seven buttons Printer language ESC/Page-Color, ESC/Page, FX, ESCP2, I239X, PCL5c, PCL6, Adobe PostScript3 and PDF1.6 Auxiliary software „ Configuration Status Sheet „ Supplies Status Sheet „ Usage History Sheet „ Reserve Job List „ Form Overlay List „ Network Status Sheet „ EpsonNet Config (Web) „ USB Ext I/F Status Sheet (only when connected to D4 compliant USB devices) „ AUX Status Sheet (only when Type-B level 3 is installed) „ PS3 Status Sheet „ PS3 Font List „ ROM A Information (only when optional DIMM is installed) Standard USB interface USB 2.0HS Device Interface Service connector (USB 2.0HS Host Interface) Parallel interface IEEE1284 compliant Ethernet interface 100BaseTX/10BaseT Option Type-B interface --- USB 2.0HS Device Interface Parallel Interface USB 2.0HS Host Interface Ethernet InterfaceType-B Interface
EPSON AcuLaser C9200NRevision D PRODUCT DESCRIPTION List of Printer Messages 22 Confidential1.2 List of Printer MessagesThe following table shows the printer’s LEDs indications in each printer status. The meanings of the symbols used in the table are as follows. „O: Lights „---: Lights or flashes depending on the condition „X: Off „ Δ1: Flashes on and off at intervals of 0.3 seconds „Δ2: Flashes on and off at intervals of 0.6 seconds Table 1-6. List of Printer Messages Class Printer Status Error LED status Status Formatting CFX ROM CHECKX RAM CHECKX CF CHECKX Unable Clear Error O SELF TESTX Reset All All flashing ResetX Cancel All Print JobX Cancel Print JobX Writing ROM A Don’t poweroff nnn/mmm *1 --- Writing ROM P Don’t poweroff nnn/mmm *1 --- Reset to SaveX Please Select File --- Please wait for print --- USB Memory Searching Files : nnn --- Cant Print File --- StatusForm Feed X Printing Configuration Status Sheet X Printing Supplies Status Sheet X Printing Usage History Sheet X ESC/Page Font Sample X PCL Font Sample X ESCP2 Font Sample X FX Font Sample X I239X Font Sample X PS3 Status Sheet printing X PS3 Font List X Printing Support Status Sheet X Printing Maintenance Status Sheet X ROM A Information X Reserve Job List X Form Overlay List X Color Diagnosis Sheet X Warming Up X Calibrating Printer X Offline X Cancel Print Job X Sleep X Preheat Mode X Ready X (Printing) X (Communication with inactive I/F) --- (Job being executed (printing OK)) --- Table 1-6. List of Printer Messages Class Printer Status Error LED status
EPSON AcuLaser C9200NRevision D PRODUCT DESCRIPTION List of Printer Messages 23 ConfidentialWarningReserve Job Canceled X CompactFlash Full X Form Data Canceled X PS3 CompactFlash Full X Cant Print X Collate DisabledX Check Paper SizeX Image OptimumX Check Paper TypeX Need MemoryX Not Supported USB Device XXX *2 X Format Error ROM AX Correct time using Time SettingX Replace Photocon uuuu *3 X uuuu *3 Toner LowX Photocon uuuu *3 Needed SoonX Waste Toner Box Near FullX Replace Fuser Δ2 Replace Transfer Unit Δ2 Replace Maintenance Unit Δ2 Replace Feed Roller C2 Δ2 Replace Feed Roller C3 Δ2 Replace Feed Roller C4 X Fuser Needed Soon X Transfer Unit Needed Soon X Maintenance Unit Needed Soon X Feed Roller C2 Needed Soon X Feed Roller C3 Needed Soon X Feed Roller C4 Needed Soon X Non-Genuine Toner Cartridge X Table 1-6. List of Printer Messages Class Printer Status Error LED status Error Service Req Cffff *3 All flashing Service Req Eggg *3 All flashing Optional RAM Error O Format Required No=LeftSW Yes=OK SW O Write Error ROM A O Write Error ROM P O Jam Paper Size Error O Check Transparency O Paper Jam w w w w w *4 O Wrong Toner Cartridge uuuu *5 O Toner Cart Error uuuu *5 O Install Photocon uuuu *5 O Install uuuu *5 TnrCart O Install Waste Toner Box O Wrong Photocon uuuu *5 O Photocon Trouble uuuu *5 O Replace Photocon uuuu *5 O Replace Photocon uuuu *5 Δ2 Replace Toner uuuu *5 O Replace Toner uuuu *5 O NonGenuineToner uuuu *5 O Replace Waste Toner Box O Replace Fuser O Replace Fuser Δ2 Replace Transfer Unit Δ2 Replace Maintenance Unit Δ2 Replace Feed Roller C2 Δ2 Replace Feed Roller C3 Δ2 Replace Feed Roller C4 Δ2 Table 1-6. List of Printer Messages Class Printer Status Error LED status
EPSON AcuLaser C9200NRevision D PRODUCT DESCRIPTION List of Printer Messages 24 Confidential Note : Messages in the table are sorted in the order descending priorities. The message shown at top of the table has the highest priority. *1 : nnn = Number of written blocks, mmm = total number of blocks *2 : XXX is replaced with “Hub” when a USB memory with a hub is installed. Otherwise, it is displayed as a blank. *3 : See “3.3.3 Controller Related Error” (p.129) for details. *4 : “WWWWW” indicates the jammed or opened point. See “3.2.1 Checking a paper jam type and jammed location” (p.99) . *5 : uuuu = Either of the following will appear: C, M,Y, K, Cyan (C), Magenta (M), Yellow (Y), Black (K). Only when a message exceeds the display digit in full spelling, abbreviated forms (C, M, Y, K) will appear. *6 : ppp = Either of the following will appear: Envelope, Normal. *7 : Error location *8 : Displays relevant values of the paper source in the panel setting except Auto. *9 : Displays relevant values of each paper feed size of the Tray menu in the panel setting. Error Set Release Lever to ppp *6 Position O w w w w *7 Open O Manual Feed sss Δ2 Turn Paper Cassette1 O Turn Paper Cassette2 O Turn Paper Cassette3 O Turn Paper Cassette4 O Can’t Print Duplex Δ1 Paper Out ttt *8 sss *9 O Paper Set ttt *8 sss *9 Δ1 Print Overrun Δ1 Memory Overflow Δ1 Duplex Memory Overflow Δ1 Invalid Data Δ1 CompactFlash Error O Invalid N/W Module O Invalid PS3 O Invalid AUX I/F Card O Invalid ROM A O Table 1-6. List of Printer Messages Class Printer Status Error LED status
EPSON AcuLaser C9200NRevision D PRODUCT DESCRIPTION List of Printer Messages 25 Confidential1.2.1 Error Message and Troubleshooting l Table 1-7. Error Message and Troubleshooting Message Explanation Remedy Format Required No=LeftSW Yes=OK SWA CompactFlash which does not have two partitions has been installed. † Press the OK button to format the CompactFlash. † Turn off the printer without any operation and remove the CompactFlash. An unformatted CompactFlash has been installed. The printer is turned on after executing Format CompactFlash or Delete All CompactFlash Data of the Support Menu. Paper Jam W W W W W Paper jam in the displayed area.Remove the jammed paper and close the cover. Printing will be started again from where the jam occurred. Refer to Figure 1-8. Check TransparencyTransparency is specified, but media other than transparencies were fed. Or transparency is not specified, but transparencies was fed.Remove the media from the MP Tray. Open and close cover F. Load the correct media to start printing again from where the jam occurred. NonGenuineToner uuuuThe toner cartridge of the specified color is non-genuine.The error is cleared either by replacing it with a genuine toner or selecting continuing use according to the user confirmation flow. Toner Cartridge Error uuuuThe toner cartridge of the specified color is out of order.1. Replace the toner cartridge of the specified color with a normal one. 2. Replace with a new toner cartridge. If the error is not cancelled, turn the printer off and on again. Photocon Trouble uuuuThe photoconductor unit of the specified color is out of order.1. Replace the photoconductor unit of the specified color with a normal one. 2. Replace with a new photoconductor unit. If the error is not cancelled, turn the printer off and on again. Install uuuu TnrCart † The toner cartridge of the specified color is not installed. Or it is not installed correctly. † The tape has not been removed from the toner cartridge of the specified color. † Install the toner cartridge for the specified color. † If a toner cartridge is installed, remove it, remove the tape, and reinstall it. Install Photocon uuuu † The photoconductor unit of the specified color is not installed. Or it is not installed correctly. † The tape has not been removed from the photoconductor unit of the specified color. † Install the photoconductor unit for the specified color. † If a photoconductor unit is installed, remove it, remove the tape, and reinstall it. Wrong Toner uuuuThe toner cartridge of the specified color is invalid (different destination).Replace with a legitimate toner cartridge. Replace Toner uuuu † Printing has stopped because the toner cartridge of the specified color has reached its lifetime. † Cannot be cleared by the Start/Stop switch.Replace with a new toner cartridge of the specified color. Install Waste Toner BoxThe waste toner box is not installed. Or it is not installed correctly.Install a waste toner box. Wrong Photocon uuuuThe photoconductor unit of the specified color is invalid (different destination).Replace with a legitimate photoconductor unit. Table 1-7. Error Message and Troubleshooting Message Explanation Remedy
EPSON AcuLaser C9200NRevision D PRODUCT DESCRIPTION List of Printer Messages 26 ConfidentialReplace Photocon uuuu † Printing has stopped because the photoconductor unit of the specified color has reached its lifetime. † Cannot be cleared by the Start/Stop switch. † Error LED flashing„ Replace with a new photoconductor unit of the specified color. „ Press the Start/Stop switch to clear the error and continue printing. † Error LED On Replace with a new photoconductor unit of the specified color. Replace Waste Toner Box † The waste toner box is at the end of its product lifetime. † Cannot be cleared by the Start/Stop switch.Replace with a new waste toner box. Replace Fuser † Printing has stopped because the fuser unit has reached its lifetime. † Can be cleared by the Start/ Stop switch. † Error LED flashing„ Replace with a new fuser unit. „ Press the Start/Stop switch to clear the error and continue printing. † Error LED On Replace with a new fuser unit. Replace Transfer Unit † Printing has stopped because the transfer unit has reached its lifetime. † Can be cleared by the Start/ Stop switch. † Replace with a new transfer unit. † Press the Start/Stop switch to clear the error and continue printing. Replace Maintenance Unit † Printing has stopped because the maintenance unit has reached its lifetime. † Can be cleared by the Start/ Stop switch. † Replace with a new maintenance unit. After replacement, perform Reset Maint Counter on the panel. † Press the Start/Stop switch to clear the error and continue printing. Table 1-7. Error Message and Troubleshooting Message Explanation Remedy Replace Feed Roller xxx † Printing has stopped because the paper feed roller has reached its lifetime. † Can be cleared by the Start/ Stop switch. † Contact Service and replace the paper feed roller. After replacement, perform Reset xxx Counter on the panel. † Press the Start/Stop switch to clear the error and continue printing. Set Release Lever to ppp PositionDisplayed when there is an envelope print request after printing plain paper, or a plain paper print request after printing envelopes, prompting the user to set the release lever to the correct position.Open cover A, set the release lever to the position shown in the message, and close cover A. wwww Open A cover is open.The error is cleared by closing the cover specified. Refer to Figure 1-8. Table 1-7. Error Message and Troubleshooting Message Explanation Remedy
EPSON AcuLaser C9200NRevision D PRODUCT DESCRIPTION List of Printer Messages 27 Confidential Figure 1-8. cover Invalid CompactFlash ErrorThe installed CompactFlash cannot be used on this printer or it is a CompactFlash of less than 4 GB, or No is selected when Format Required occurred. This error also occurs under the following conditions for a CompactFlash with the password lock function. † Password lock has failed. † Could not unlock the password lock. † Turn off the printer, remove the CompactFlash, and turn on the printer. † Select Yes to format the CompactFlash when Format Required occurs. Cant Print DuplexAn error resulted as printing was specified with conditions where duplex printing is not possible. † This error is cleared by pressing the Start/Stop switch and the printer prints in simplex. † When Auto Continue is on, simplex printing starts after a certain interval. † If printing does not continue, cancel the job. Turn Paper Cassette 1 (2,3,4)An error occurred because the width of the paper set in the feeder device was narrower than the width set for printing. With this printer, the error occurs when the following conditions are met at the same time. † The width of the paper size specified for printing is 210.00mm or more. † The paper set is less than 210.00 mm wide. The envisioned situation is when normally horizontally set A4, A5, B5, or LT is mistakenly set vertically. † When the specified paper size is correct Remove the paper from the cassette displayed and set the correct paper. The error is cleared and printing starts. † When the set paper is correct Cancel the job for which the error occurred, and resend the data with the correct paper size specified. Table 1-7. Error Message and Troubleshooting Message Explanation Remedy cover Fcassette 1 (C1)cassette 2 (C2)cassette 3 (C3)cassette 4 (C4) cover E2 cover E3 cover E4MP traycover Acover B cover D cover H paper path G
EPSON AcuLaser C9200NRevision D PRODUCT DESCRIPTION List of Printer Messages 28 Confidential1.2.2 Warning Message and Troubleshooting Table 1-8. Warning Message and Troubleshooting Message Explanation Remedy Reserve Job CanceledAn attempt has been made to register a new Re-Print Job, Verify Job, Stored Job or Confidential Job though the number of registrations has reached the maximum.Delete or print the registered Re-Print Jobs, Verify Jobs, Stored Jobs or Confidential Jobs. When the user attempted to register a Re-Print Job or Verify Job, there was already a Stored Job registered by same user name or job name.When there is another Stored Job with the same user name or job name, either change the job name and register it or delete the Stored Job. Insufficient capacity of RAM disk. Or, RAM Disk is set to Off.Set RAM Disk to Normal or Maximum if RAM Disk is set to Off. Increase the RAM Disk capacity or add more RAM if RAM Disk is already set to Normal or Maximum. Insufficient capacity of CompactFlash. Or, a CompactFlash is not installed.Install a CompactFlash if a CompactFlash is not installed. CompactFlash FullThe CompactFlash memory is full and collated print jobs, form data, reserve jobs etc. cannot be saved.Delete unnecessary form data and Reserve Jobs (Re-Print, Verify, Stored, and Confidential). Form Data CanceledThe user attempted registration after reaching the maximum number.Delete registered forms. Or, replace the USB memory. The USB memory is not installed, or was removed while registering. Or, the capacity of the USB memory is insufficient.Check if the USB memory is installed. Or, replace with another USB memory with a larger capacity. A CompactFlash is not installed. Install a CompactFlash. PS3CompactFlash FullWhen downloading PS3 fonts, the CompactFlash memory is full and the fonts cannot be saved.Delete previously downloaded fonts to empty the CompactFlash memory. Cant PrintData was disregarded and not printed due to a problem in the data. The following are conditions of this warning. † Bandwidth of the received data does not match the value determined by the paper size. † The received data contains undefined intermediate codes or compression format. † Checksums attached to the intermediate code data using ESC/Page and ESC/Page-Color do not match checksums of the actual data. † Data cannot be read from the USB memory where print data is stored.This error occurs when a printer driver for a different printer is used. Check the printer and reinstall it if it is an incorrect driver. When printing from a USB memory, check and reinsert the USB memory. Check Paper SizeThe paper size for the loaded paper and specified paper do not match.Set the paper of the specified size. Image Optimum† Printing with PS This warning occurs when memory is insufficient, and the resolution is reduced. † Printing with the ESC/Page- Color driver or EPSON PCL driver This warning occurs when data is compressed with a higher level of compression. † Printing with PS Add memory. † ESC/Page-Color driver or EPSON PCL driver Set the priority of the driver data compression method to quality. Not Supported USB Device xxxThe USB device (other than a memory device) or a USB memory with a hub currently connected to the USB port is not supported. A file check is performed whenever a new device is found on the USB port, and this error occurs at the point.Disconnect the USB memory from the USB port, or specify Clear Warning to clear the warning. Table 1-8. Warning Message and Troubleshooting Message Explanation Remedy
EPSON AcuLaser C9200NRevision D PRODUCT DESCRIPTION List of Printer Messages 29 ConfidentialCorrect time using Time SettingThe printer has not been turned on for 10 days or longer and the capacitor has been discharged.Set the date and time again from Time Setting. This warning recurs until they are set again. Replace Photocon uuuuThe photoconductor unit for the specified color has reached its lifetime when it has been continuously used after the Replace Photocon uuuu error. The print quality is not guaranteed while this message is being displayed. † Replace with a new photoconductor unit of the specified color. † This message is cancelled by one of the following.„ Executing Clear All Warnings in the Reset Menu. „ Executing Reset in the Reset Menu. uuuu Toner LowMessage warning that remaining toner is low for the specified color.This message is cancelled by one of the following. † Executing Clear All Warnings in the Reset Menu. † Executing Reset in the Reset Menu. † Replace with a new toner cartridge of the specified color. Photocon uuuu Needed SoonMessage warning that the photoconductor unit of the specified color is approaching the end of its lifetime.This message is cancelled by one of the following. † Executing Clear All Warnings in the Reset Menu. † Executing Reset in the Reset Menu. † Replace with a new photoconductor unit of the specified color. Table 1-8. Warning Message and Troubleshooting Message Explanation Remedy Waste Toner Box Near FullMessage warning that the waste toner box is approaching the end of its lifetime.This message is cancelled by one of the following. † Executing Clear All Warnings in the Reset Menu. † Executing Reset in the Reset Menu. † Replacing the waste toner box with a new one. Replace FuserMessage warning that the fuser unit has reached the end of its lifetime when it has been continuously used after the Replace Fuser error. The print quality is not guaranteed while this message is being displayed.This message is cancelled by one of the following. † Executing Clear All Warnings in the Reset Menu. † Executing Reset in the Reset Menu. † Replacing the fuser unit with a new one. Replace Transfer UnitMessage warning that the transfer unit has reached the end of its lifetime when it has been continuously used after the Replace Transfer Unit error. The print quality is not guaranteed while this message is being displayed.This message is cancelled by one of the following. † Executing Clear All Warnings in the Reset Menu. † Executing Reset in the Reset Menu. † Replacing the transfer unit with a new one. Replace Maintenance UnitMessage warning that the maintenance unit has reached its lifetime when it has been continuously used after the Replace Maintenance Unit error. The print quality is not guaranteed while this message is being displayed.This message is cancelled by one of the following. † Executing Clear All Warnings in the Reset Menu. † Executing Reset in the Reset Menu. † Replacing the maintenance unit with a new one. Table 1-8. Warning Message and Troubleshooting Message Explanation Remedy
EPSON AcuLaser C9200NRevision D PRODUCT DESCRIPTION List of Printer Messages 30 ConfidentialReplace Feed Roller xxxMessage warning that the paper feed roller has reached the end of its lifetime when it has been continuously used after the Replace Feed Roller xxx error. The print quality is not guaranteed while this message is being displayed.This message is cancelled by one of the following. † Executing Clear All Warnings in the Reset Menu. † Executing Reset in the Reset Menu. † Replacing the feed roller with a new one. Fuser Needed SoonThe fuser unit is approaching its lifetime.This message is cancelled by one of the following. † Executing Clear All Warnings in the Reset Menu. † Executing Reset in the Reset Menu. † Replacing the fuser unit with a new one. Transfer Unit Needed SoonThe transfer unit is approaching its lifetime.This message is cancelled by one of the following. † Executing Clear All Warnings in the Reset Menu. † Executing Reset in the Reset Menu. † Replacing the transfer unit with a new one. Maintenance Unit Needed SoonThis message appears when the maintenance unit is approaching its lifetime.This message is cancelled by one of the following. † Executing Clear All Warnings in the Reset Menu. † Executing Reset in the Reset Menu. † Replacing the maintenance unit with a new one. Table 1-8. Warning Message and Troubleshooting Message Explanation Remedy Feed Roller xxxNeeded SoonMessage warning that the paper feed roller is approaching the end of its lifetime.This message is cancelled by one of the following. † Executing Clear All Warnings in the Reset Menu. † Executing Reset in the Reset Menu. † Replacing the feed roller with a new one. Non-Genuine Toner CartridgeWarning message that the toner cartridge is non-genuine when selecting continued use in the user confirmation flow.This message is cancelled by one of the following. † Replacing with a genuine toner cartridge. † Executing Clear All Warnings. † Executing Reset in the Reset Menu. The message occurs when the power is turned on again until the cartridge is replaced with a genuine product. Table 1-8. Warning Message and Troubleshooting Message Explanation Remedy