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Epson Aculaser M 2000 Service Manual

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    							EPSON AcuLaser C9200NRevision D
    OPERATING PRINCIPLES      Operating principle of Option mechanism 91
    Confidential2.3.2.3  OperationSWITCHBACK MECHANISM†
    Switchback operation
     
    The Paper Exit Roller of the main body is used to subject the 1-sided print 
    to a switchback sequence so that the 1-sided print is to be transported 
    through the Duplex Unit.
    Switchback operation
    †
    Paper Exit Roller drive coupling mechanism
     
    When the Duplex Unit is mounted, the tip of the Duplex Unit Lever raises 
    the Idle Lever to cut off the drive from the main body (Fusing Rollers) and 
    the Paper Exit Roller is driven by the Switchback Motor.
    Figure 2-87.  Paper Exit Roller drive coupling mechanism
    †
    Switchback Motor Control
     
    Rotation of the Switchback Motor is controlled by the signals output from 
    the Duplex Control Board.
    4066T2C516DA
    Transporting the Paper into 
    Duplex UnitPaper Exit Roller/1Paper Exit 
    Roller/2
    4066T2C518DA
    Paper Exit Roller/2
    Idle Lever Switchback Motor (M1 DU)
    Duplex Unit 
    Lever
    Paper Exit Roller/1 
    						
    							EPSON AcuLaser C9200NRevision D
    OPERATING PRINCIPLES      Operating principle of Option mechanism 92
    ConfidentialTRANSPORT CONTROLRotation speed of the Duplex Unit Transport Motor is controlled by the signals 
    output from the Duplex Control Board.The following two types of printing methods are available.†
    Operations in 2-sided printing with a single sheet of paper resident in the 
    system
    †
    Operations in 2-sided printing with more than two papers
    24066T2C501DA
    1. The first sheet of paper is taken up and fed in from the 
    Main Body Drawer and the Main Body starts the first print 
    cycle to produce the print image of the second page of the 
    original.
    Paper Exit Roller
    2. Immediately before the 1-sided print leaves the Paper Exit 
    Roller, the direction of rotation of the Paper Exit Roller is 
    reversed and the 1-sided print is transported toward and 
    into the Duplex Unit.
    2
    4066T2C502DA
    3. The 1-sided print moves through the Duplex Unit and is 
    directly subject to the second print cycle without being 
    stopped.
    2
    4066T2C503DA
    4. The main body carries out the second print cycle to 
    produce the print image of the first page of the original on 
    the other side of the 1-sided print.
    1
    2
    4066T2C504DA
    5. The paper of 2-sided print is exited.
    24066T2C506DA
    1. The first sheet of paper is taken up and fed in from the 
    Main Body Drawer and the Main Body starts the first print 
    cycle to produce the print image of the second page of the 
    original.
    Paper Exit Roller2
    4066T2C507DA
    2. Immediately before the first 1-sided print leaves the Paper 
    Exit Roller, the direction of rotation of the Paper Exit 
    Roller is reversed and the first 1-sided print is transported 
    toward and into the Duplex Unit.
    3. At the same time, the second sheet of paper is taken up and 
    fed into the main body.
    4
    2
    4066T2C508DA
    4. The Main Body carries out the first print cycle for the 
    second sheet of paper to produce the print image of the 
    fourth page of the original.
    5. At the same time, the first 1-sided print is transported 
    through the Duplex Unit. 
    						
    							EPSON AcuLaser C9200NRevision D
    OPERATING PRINCIPLES      Operating principle of Option mechanism 93
    Confidential6. The Main Body produces the print image of the first page 
    of the original on the first 1-sided print that has been fed 
    through the Duplex Unit.
    7. At the same time, the second sheet of paper is subjected to 
    a switchback sequence at the exit section and fed into the 
    Duplex Unit.
    8. At the same time, the third sheet of paper is taken up and 
    fed into the main body.
    1
    2
    6
    4
    4066T2C509DA
    9. While feeding the first 2-sided print out, main body 
    produces the print image of the 6th page of the original on 
    the third sheet of paper.
    10. The second sheet of paper waits before the Duplex Unit 
    Transport Motor 3 until the third sheet of paper switches 
    back.
    1
    4
    2
    64066T2C510DA
    1
    4
    26
    4066T2C511DA
    11. Immediately before the first 1-sided print leaves the Paper 
    Exit Roller, the direction of rotation of the Paper Exit 
    Roller is reversed and the first 1-sided print for the third 
    sheet is transported toward and into the Duplex Unit.
    12. At the same time, the second sheet of paper is fed into the 
    Main Body.
    1
    4
    2
    6
    34066T2C512DA
    13. The Main Body carries out the first print cycle for the 
    second sheet of paper to produce the print image of the 
    third page of the original.
    14. At the same time, the first 1-sided print for the third is 
    transported through the Duplex Unit.
    15. At the same time, the forth sheet of paper is taken up and 
    fed into the Main Body.
    1
    8
    234
    6
    4066T2C513DA
    16. While feeding the second 2-sided print out, the Main Body 
    produces the print image of the 8th page of the original on 
    the fourth sheet of paper.
    17. The third sheet of paper will wait in front of the Duplex 
    Unit Transport Roller 3 until the fourth sheet of paper has 
    operated switch back sequence.18. Steps 11 through 17 are repeated. 
    						
    							EPSON AcuLaser C9200NRevision D
    OPERATING PRINCIPLES      Other Control 94
    Confidential2.4  Other Control2.4.1  Fan Control2.4.1.1  Construction
    Figure 2-88.  Construction
    2.4.1.2  Function
    4039T2C131AA
    Suction Fan Motor (M10)
    Ozone Ventilation Fan Motor (M14)
    Power Supply Cooling Fan Motor/1 
    (M8) Cooling Fan Motor/1 (M12)Cooling Fan Motor/2 (M22)
    Fusing Cooling Fan Motor (M13)
    Fusing Cooling Fan Motor/2 (M11)
    Table 2-13.  Function
    Motor Name
    Control Conditions
    Power Supply 
    Cooling Fan Motor/1 
    (M8)
    It exhausts the accumulated heat inside the unit in order to prevent 
    temperature from increasing at DC power supply part and the controller 
    part.
    Ozone Ventilation 
    Fan Motor (M14)
    • A white belt may occur on the image because of the lower sensitivity of 
    the PC Drum due to ozone accumulated around the PC Drum Charge 
    Corona. In order to avoid this trouble, ozone filter removes the ozone 
    inside the PC Drum Charge Corona to keep the sensitivity of the PC 
    Drum.• Ozone accumulated around the PC Drum Charge Corona will be 
    absorbed by Ozone filter and be removed.
    Fusing Cooling Fan 
    Motor/1 (M13)
    • Odor accumulated between TC part and Fusing part is absorbed by the 
    odor filter to be removed.• In order to keep the temperature between TC part and fusing part as well 
    as motor part, heat accumulated inside the unit will be exhausted.
    Fusing Cooling Fan 
    Motor/2 (M11)
    • When the paper with toner heated at fusing part exit while still at high 
    temperature, toner may be transferred to other paper on the exit tray.• In order to avoid this, air is applied to cool the toner and paper.
    Suction Fan Motor 
    (M10)
    • Paper will be sucked between 2nd Transfer part and fusing part, so it will 
    have a stable behavior and go smoothly into the Fusing Roller. The air 
    inside will be exhausted outside the unit.• A Dust Filter/Vertical Transfer are mounted inside the Ventilation Duct 
    in order to remove dust the Suction Fan sucked with the air inside the 
    unit.
    Cooling Fan Motor/1 
    (M12)
    Heat accumulated inside the unit will be discharged in order to avoid 
    temperature increase, etc., inside the transfer part (Transfer Belt and 
    Transfer Clutch).
    Cooling Fan Motor/2 
    (M22)
    Heat accumulated inside the unit will be discharged in order to avoid 
    temperature increase, etc., of the upper part inside the machine as well as 
    around the Color PC Motor. 
    						
    							EPSON AcuLaser C9200NRevision D
    OPERATING PRINCIPLES      Other Control 95
    Confidential2.4.2  Engine Section Parts Operated When the Main 
    Power Switch is Turned ON†
    When the Main Power Switch is turned ON, the Mechanical Control Board 
    detects it and sends a control signal to the DC Power Supply. This turns 
    ON the Sleep Relay and the DC Power Supply supplies engine section 
    parts with 3.3 VDC, 5 VDC, and 24 VDC. The Heater Relay is also turned 
    ON and the Fusing Heater Lamps are supplied with AC power.
    †
    If Sleep is activated, the Sleep Relay is turned OFF, thus shutting off power 
    supply to the engine section. Even when Sleep is activated, DC power 
    supply to the Controller Board is continued.
    †
    If print data is received with the Sleep Relay turned OFF, the relay is 
    turned ON by the signal provided by the Controller Board and power is 
    thereby supplied.
    4039T2C133AA
    1
    Front Door SW
    /Right Door SW
    Front Door SW
    5V3.3V Power supply to 
    board 24V Heater Relay Sleep Relay Main Power 
    Switch
    Main DC 
    Power SupplySub DC Power 
    Supply2
    3
    4
    5
    No
    Voltage
    Connected Parts
    1AC Power 
    SupplyHeater Lamps
    2 DC24VFan Motors, Solenoids, Clutches, Erase Lamp, Polygon Motor, 2nd 
    Image Transfer Pressure/Retraction Motor, MP
    3 DC24VMain Motor, PC Motor, Developing Motor, Fusing Drive Motor, Toner 
    Supply Motor, Duplex Option, High Voltage Unit
    4 DC5V CPU, ADC, Sensors, Control Panel
    5 DC5V Power supply to board 
    						
    							Confidential
    CHAPTER
    3
    TROUBLESHOOTING 
    						
    							EPSON AcuLaser C9200NRevision D
    Troubleshooting      Overview 97
    Confidential3.1  OverviewFor efficient troubleshooting, verify the condition of the trouble carefully, and refer to 
    the troubleshooting procedures given in this chapter, the operating principles (chapter 
    2) and the appendix (chapter 7).3.1.1  Procedure Outline for TroubleshootingPerform troubleshooting work according to the following flowchart.
    .
    3.1.2  Preliminary CheckBefore starting troubleshooting, make sure that the following conditions are all met.1. The power supply voltage must be within the specification limits. (Measure the 
    voltage at the electric outlet.)2. The POWER CORD must be free from damage, short circuit or breaking, and 
    should be connected properly to the power source.3. The printer must be grounded properly.4. The printer should not be located in a place where it can be exposed to too high or 
    low temperature, too high or low humidity, or abrupt temperature change.5. The printer should not be located near waterworks, humidifiers, heaters or flames, 
    in a dusty atmosphere, or in a place where the printer can be directly exposed to air 
    blasts from an air conditioner.6. The printer should not be located in a place where volatile or inflammable gases 
    are produced.7. The printer should not be located in a place where it can be exposed to direct 
    sunlight.8. The printer must be located in a well-ventilated place.9. The printer must be placed on a solid, stable and flat surface.10. The paper used must conform to the specifications. (Standard paper is 
    recommended.)11. There should be no errors in handling of the printer.12. The periodic replacement parts must have been replaced at the right time.13. The two firmwares for the controller and the engine controller should be the latest 
    version.
    
    	
    
    For “Location (electrical parts)” described from next page, 
    refer to 
    “ 7.1 Connection Diagram
     ” (p338)
    Step
    Reference
    1
    Verify the condition of the 
    trouble
    • Information from the operator• Test on the printer to check the trouble status• Check the status sheet• Check the engine status sheet• Check the print quality
    2
    Preliminary Check
    Refer to 3.1.2 Preliminary Check (p.
     97)
    3
    Troubleshooting
    Refer to 3.1.4 Troubleshooting Flowchart (p.
     98)
    4
    Check if the trouble returns to 
    normal
    ---
    5
    Preventative maintenance
    Refer to Chapter 6  MAINTENANCE (p.
     331)
    6
    Finish
    --- 
    						
    							EPSON AcuLaser C9200NRevision D
    Troubleshooting      Overview 98
    Confidential3.1.3  Precautions in Performing Troubleshooting Work1. Be sure to unplug the POWER CORD before starting troubleshooting work unless 
    instructed to plug it.2. In case of performing work with covers removed, the interlock and the safety 
    switches turned ON, and the power turned ON, disconnect the connector on the 
    PH Unit if not necessary.3. In case of performing work with covers removed, the interlock and the safety 
    switches turned ON, and the power turned ON, be careful of a high voltage 
    supplied from the high-voltage power supply.4. When touching any hot surfaces, take care not to burn yourself.5. Wear a wrist strap to discharge static electricity from body of worker.
    3.1.4  Troubleshooting Flowchart
    Never touch any live parts unnecessarily when the power is 
    on. Never touch the power switch/inlet part even after the 
    power switch is turned OFF as the part is alive unless the 
    power cord is unplugged.In case of performing work with covers removed, the 
    interlock and the safety switches turned ON, and the power 
    turned ON, a laser beam may be emitted from the PH Unit.In case of performing work with covers removed, the 
    interlock and the safety switches turned ON, and the power 
    turned ON, never touch the high-voltage power supply and 
    any other high voltage output part as a high voltage may be 
    output from high voltage unit.
    Fix the trouble with reference to the 3.4 
    Power supply trouble (p. 134).
    Yes Yes
    Yes
    Yes No
    No
    NoNo
    Fix the trouble with reference to the 
    3.2 Jam Display (p. 99).
    Fix the trouble with reference to the 3.3 
    Service Call Error (p. 107).
    Fix the trouble with reference to the 3.5 
    Image quality problem (p. 136). Is it a power supply trouble?
    Is it an image quality 
    problem? Is an error message (error code) displayed on the 
    control panel?
    Is it a jam error code?
    Fix the trouble with reference to the Ch2  OPERATING PRINCIPLES (p. 31) 
    and Ch7  APPENDIX (p. 337).Start 
    						
    							EPSON AcuLaser C9200NRevision D
    Troubleshooting      Jam Display 99
    Confidential3.2  Jam Display3.2.1  Checking a paper jam type and jammed locationWHEN A PAPER JAM ERROR MESSAGE IS DISPLAYED ON THE CONTROL PANEL.Find out the jammed location according to the message on the Control Panel, and perform the related troubleshooting.
    Message
    Jammed Location
    Jam processing location
    Reference
    Paper Jam
     A, B, H
    • Fusing/exit section
    • A cover• B cover• H cover (Fusing Unit)
    p.102
    A
    • Transfer section
    • A cover
    p.103
    A, G,
    E2, E3, E4
    • Vertical Transport
    • A cover•G section• E2 cover• E3 cover• E4 cover
    p.105
    A, G
    • MP Tray paper feed
    • A cover•MP tray•G section
    p.104
    A, G
    • Paper feed in the cassette 1
    •Cassette 1• A cover•G section
    p.104
    E2
    • Paper feed in the first 
    optional cassette unit• Vertical Transport
    • First optional cassette unit• E2 cover
    p.105
    E3
    • Paper feed in the second 
    optional cassette unit • Vertical Transport
    • Second optional cassette unit• E3 cover
    E4
    • Paper feed in the third 
    optional cassette unit• Vertical Transport
    • Third optional cassette unit• E4 cover
    D, A
    • Duplex Transport section
    • D cover (Duplex Unit)
    p.106
    D, A, G
    • Duplex Unit pre-registration 
    section
    p.106 
    						
    							EPSON AcuLaser C9200NRevision D
    Troubleshooting      Jam Display 100
    ConfidentialWHEN A PAPER JAM ERROR MESSAGE IS NOT DISPLAYED ON THE CONTROL PANEL.Print the Error Log Sheet and find out a jam type and the jammed location referring to jam code on the sheet. The jam code is expressed in 8-digit hexadecimal and LSB is added at 
    the end of code.Note *1 : Values printed on the Error Log Sheet.
    *2 : When no applicable code is found in the above table, the paper jam is occurring at multiple points. In such case, convert the hexadecimal jam code on the Error Log Sheet into binary, and 
    find out combinations from the table. 
     
    Example: 0088 (hexadecimal) 
    → 00000000 10001000 (binary) 
    → 00000000 10000000 + 00000000 00001000 
    → Vertical Transport (Vertical Transport of the lower cassette) + Fourth 
    paper feed (Cassette 4)
    Fourth Byte
    Third Byte
    Second, First Byte*2
    Media Error
    Jam type
    Jammed Location
    Hexadecimal*1
    Description
    Hexadecimal*1
    Description
    Hexadecimal*1
    bit
    Binary
    Description
    10
    Media error 
     
    (Check Media Type)
    3F
    Remnant Paper Jam
    ---
    15
    10000000 00000000
    Reserve
    00
    No Media Error
    3E
    Jam under Control
    ---
    14
    1000000 00000000
    Reserve
    2A
    Jam at Duplex section (cover)
    2000
    13
    100000 00000000
    Exit section
    08
    Jam at Exit section
    ---
    12
    10000 00000000
    Reserve
    05
    Jam at Second Image 
    Transfer section
    0800
    11
    1000 00000000
    Duplex Transport section 
    (Duplex Unit Cover)
    02
    Jam at Vertical Transport in 
    Lower section
    0400
    10
    100 00000000
    Second Image Transfer 
    section
    1A
    Misfeed at Duplex Section 
    (pre-registration feed)
    ---
    9
    10 00000000
    Reserve
    17
    Misfeed at MP tray
    ---
    8
    1 00000000
    Reserve
    14
    Misfeed at Cassette 4
    0080
    7
    10000000
    Vertical Transport 
     
    (Vertical Transport in the 
    Lower Cassette)
    13
    Misfeed at Cassette 3
    0040
    6
    1000000
    Pre-registration Feed section 
     
    (Duplex Unit Pre-registration)
    12
    Misfeed at Cassette 2
    0020
    5
    100000
    Manual Paper Feed (MP tray)
    11
    Misfeed at Cassette 1
    ---
    4
    10000
    Reserve
    00
    No Jam
    0008
    3
    1000
    Fourth Paper Feed (Cassette 4)
    0004
    2
    100
    Third Paper Feed (Cassette 3)
    0002
    1
    10
    Second Paper Feed 
    (Cassette 2)
    0001
    0
    1
    First Paper Feed (Cassette 1) 
    						
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