Comdial LCD Speakerphone System Reference Manual
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6. PressTA Pbutton to rejoin the transferred call. 7. After rejoining the conference, press#to place the call on hold again (creating another unattended conference) or hang up to terminate the call. * You can eliminate this step if the installer has configured your system for quick transfer and you are accessing the E & M line with a group access code. If one of the parties does not hang up or you have not terminated the call, the call will return to you when the line-to-line connection timer expires. ·To set up a conference call on an E & M tie line, 1. Make first call. 2. PressCONF; call is placed on hold automatically. 3. Select next line and make next call. 4. PressCONFto establish conference. 5. PressTRANSFER/CONFERENCEbutton to add more parties for up to a 7-party conference (including yourself). ·To continue conversation on remaining line after other outside lines have dropped out of conference, 1. Press the line button of the remaining party. ·To retrieve a line from hold and bring that party back into the conference, 1. PressTRANSFER/CONFERENCE. 2. Press line button. 3. PressTRANSFER/CONFERENCE. NOTE: If all the conference circuits are busy, you will not be able to add a party to the conference. GCA70–250 Using The Other Telephone Features LCD Speakerphone Reference Manual 7 – 25
·To drop out of a conference call between you and two outside lines (creating an unsupervised conference), 1. Hand up (lines remain lighted and in use until one or both outside parties disconnect). ·To rejoin an unsupervised conference between two outside lines, 1. PressTA P. NOTE: Conference volume levels depend upon the quality of the external lines. 7.23 Call Forward Outside System The Call Forward Outside System (CFOS) feature allows you to forward incoming or transferred line calls to telephone numbers outside the system. The CFOS feature forwards calls over any available outbound line or line groups and does not use any conference circuits. Since CFOS involves outbound calls, those calls are subject to all line access, toll restriction, and automatic route selection restrictions normally imposed on your calls. The CFOS feature is useful if you need to forward your after-hours calls to an alternate site such as your home or cellular telephone. ·To activate CFOS with your LCD speakerphone, 1. In succession, pressOPTIONS,CFWD,SET,andNEXT. 2. Notice that theCFOSoption now shows in the display. 3. PressCFOS. 4. Select outbound line (press line button, dial appropriate code, or do nothing and let previously selected line remain in effect). If you want to change the destination, you must enter something for the outbound line. 5. Select forward destination (dial number, press speed dial button, or do nothing and let previously selected destination remain in effect). 6. PressSPEAKERto end (display shows CFOS). Using The Other Telephone Features GCA70–250 7 – 26 LCD Speakerphone Reference Manual
·To deactivate CFOS, 1. PressCFOSinteractive button, —OR— pressCFOSpreprogrammed button or pressINTERCOMand dialS56. ·To join an active CFOS call from the CFOS-enabled station, 1. Note flashing HOLD light indicating active CFOS call, and press TA P. Join CFOS-forwarded party and CFOS destination in a conference call. Comdial has taken reasonable step in the design of all product features, including CFOS , which protect against unauthorized or fraudulent access to, or use of, a system, or which protect against unauthorized, fraudulent or unaccounted-for access to, or use of, long distance lines. However, no system is entirely invulnerable or immune from unauthorized or fraudulent access or use, or unaccounted-for access or use, and therefore Comdial disclaims any and all liability, and makes no warranty, express or implied, relating to unauthorized or fraudulent access or use, or unaccounted-for access or use. GCA70–250 Using The Other Telephone Features LCD Speakerphone Reference Manual 7 – 27
7.24 Mark Problem Line Your programmer can arrange the system so that you can mark a line that is not functioning properly. You do this by pressing a pre-programmed MARKbutton or by dialing a feature code of your choice. After you have marked a particular line a programmed number of times, the system takes the line out of service (unless programmed to prevent this from happening). When the system takes the line out of service, it logs the condition and triggers an alarm. The printed error log will then show which line is out of service and so will the displayed error log. An out of service line is only out of service for line group use; it is available for direct selection or prime line access. Further, an out of service line is available for all inbound calls unless it is a DID line. You can not mark a line during a conference call or if you are calling in as a DISA caller. The system manager can use the line disable feature at the programmer’s station to restore service on the out of service line. ·To mark a line, 1. Press theMARKbutton on your telephone, —OR— pressINTERCOMand dial a code of your choice. (The system will not accept your choice if it conflicts with an existing feature code or intercom number.) NOTE: When you mark a line during an active call, the system records the mark for the active line. If you take marking action during an idle condition, the system records the mark for the last active line (this includes lines that are presently on hold). Using The Other Telephone Features GCA70–250 7 – 28 LCD Speakerphone Reference Manual
7.25 Automatic Set Relocation If your installer has equipped your system with automatic set relocation, when you move your telephone to a new location, the system will give you a choice (through a display prompt) as to whether you want to keep your previous programming or use the programming in the new location. ·To maintain the extension number and programming features from the old location, 1. Connect the telephone line cord to the new jack. 2. Note the flashing HOLD light and press theHOLDbutton while the light is still flashing (your telephone immediately assumed the features from the previous location), —OR— do nothing until the HOLD light stops flashing (your telephone automatically assumes the features from the previous location). ·To assume the extension number and programming features from the new location, 1. Connect the telephone line cord to the new jack. 2. Note the flashing HOLD light and press the#button while the light is still flashing (your telephone immediately assumes the features from the new location). GCA70–250 Using The Other Telephone Features LCD Speakerphone Reference Manual 7 – 29
7.26 Using The IMIST Module Impact SCS8324F-**, 8324S-**, and 8312S-** speakerphones equipped with the optional IMIST module can support an IST device (modem, FAX machine, industry-standard telephone, etc.) in addition to the LCD speakerphone. Depending on system programming, the IST device may be used to make outgoing calls and receive incoming calls. The functionality of the IMIST module depends on the type of system you are using. •The IMIST module will function on a DXP system with the appropriate digital station board, but the IMIST module will not have its own extension number and will not function simultaneously with the speakerphone. •On a DXPPlussystem, the IMIST module will function simultaneously with the speakerphone and have its own extension number if your system has the appropriate digital station board and memory board. If your system does not have the optional enhanced memory board, the IMIST module will function like the one on the DXP system described above. •On an FX Series system, the speakerphone and IMIST module can function simultaneously and the IMIST module has its own extension number. NOTE: The IMIST module does not provide voltage to light a message waiting light. Message waiting lights on devices plugged into the IMIST module will not function. If you have any other questions about IST devices, refer to GCA70–237, Industry-Standard Telephone Station User’s Guide. NOTE: The IMIST module has a separate power supply. The wall transformer is a UL and CSA approved Class 2 device operating from 120 Vac, 60 Hz, 16 watts and provides an output of 24 Vac at 450 mA. For replacement, order Comdial P/N DIU-PTR. scs04 Power IST Device IMIST Module Using The Other Telephone Features GCA70–250 7 – 30 LCD Speakerphone Reference Manual
7.27 Using The Caller ID Feature The Caller ID feature allows you to view incoming call numbers before you answer them. Incoming call numbers flash in the lower half of the LCD. If you answer the call, the number appears in the upper half of the LCD. The system also stores numbers that ring on your line but receive no answer. The system indicates that it has stored ring-no answer numbers by causing the CID light on your telephone to flash. Pressing theCID button allows you to view the stored numbers one at time. Pressing the SAVED NUMBER REDIALbutton causes the system to dial the displayed number. If the call has been returned by someone else, pressing theSkey reveals who returned the call. Everyone sharing your line can scroll through the stored numbers and choose which calls to return. NOTE: If your system installer has not programmed a SAVED NUMBER REDIAL button, refer to section 9.4, Using The Feature Buttons, for instructions on programming this button. ·To scroll through ring-no answer numbers stored on your system, 1. If your CID light is flashing, the system has unreturned ring-no answer numbers stored in memory. 2. To view the list of unreturned ring-no answer number, press the preprogrammedCIDbutton on your telephone. Your LCD will display the calling number, date, and time the call came in. The most recent call appears first in the list. 3. Press theCIDbutton each time you wish to display the next most recent ring-no answer call to your line. 4. To dial one of the numbers in the redial queue, press theSAVED NUMBER REDIALbutton. The system will automatically dial the number. Depending on your system programming, when a call is returned it might remain in the ring-no answer queue or the system might delete it from the ring-no answer queue. Your system installer can tell you how the feature is programmed. If the system is programmed to leave a returned number in the redial queue, the display will show aSnext to numbers that have been returned. ·To determine who viewed the number and returned the call, 1. PressS. GCA70–250 Using The Other Telephone Features LCD Speakerphone Reference Manual 7 – 31
Sending And Receiving Non-Verbal Messages 8.1 Message Waiting Light and Messaging If the system installer designates your LCD speakerphone as acentral message deskor programs it to have message-wait originate ability, you can turn on the message-waiting light of any other telephone. This light lets that telephone user know that you have a message for him or her. In addition to the message waiting light, leaving a message indication at a station that is a prime intercom, also causes the dial tone at that station to sound in a broken manner when the station user takes his or telephone off-hook. If a telephone that receives a message has a DSS button that is programmed to call the station that left the message, the light next to that DSS button on the message-receiving station will flash. ·To turn on the message-waiting light (and a broken dial tone) at another station that is idle or busy, 1. PressINTERCOM. 2. DialS3. 3. Dial extension number of station to be alerted. The message-waiting light of called station will flash. ·You can also turn on the message-waiting light and broken dial tone at another station when that station is busy, 1. Hear the busy tone and remain on the line. 2. PressMSG. 3. Hang up. 8 GCA70–250 Sending And Receiving Non-Verbal Messages LCD Speakerphone Reference Guide 8 – 1
·To turn off the message waiting light at a busy or idle station, 1. PressINTERCOM. 2. Dial #3. 3. Dial extension number of station that was alerted. The message-waiting light of called station will turn off. ·To turn off the message-waiting light during message-delivering conversation, 1. PressINTERCOMonce if off-hook, twice if on-hook. NOTE: Only the person who sent the message and the person receiving the message can turn the indicator off. ·To receive a message at an alerted station, 1. Observe flashing message waiting light and the LCD message indicating who called for you. 2. PressCALLto dial the messaging station automatically, —OR— pressCLEARto clear the message from your station. Sending And Receiving Non-Verbal Messages GCA70–250 8 – 2 LCD Speakerphone Reference Guide