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Comdial LCD Speakerphone System Reference Manual

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    							8.2 Sending LCD Messages
    You can set system-supplied messages at your station to be received and
    displayed by a calling LCD speakerphone. These messages give the
    caller information on your telephone status. Get a list of the available
    messages from the attendant and write them on the blank chart on the
    next page.
    ·To turn on a message from your telephone,
    1. PressINTERCOM,thendialS02.
    2. Dial the desired code number from your message list (01–30) on
    the next page. Alternately you can use theHOLDbutton to scroll
    through the available messages and dial#when you scroll to the
    message you want to use. If you use the default messagesBack at
    andCall, add to them as follows:
    ForBack atmessage, dial the code for time numbers and colon
    from dialing codes table (for example, dial#0001290405for
    the time 01:45).
    ForCallmessage, dial code for telephone number of where you’ll
    be (for example, dial#0907081502020000for the number
    978–2200.
    3. Press#, then pressSPEAKERto end message.
    4. Intercom light flashes.
    ·To turn off the message and your intercom light,
    1.
    PressINTERCOM,thendial
    #02.
    Dialing Code Table
    Character Dialing Code Character Dialing Code
    101808
    202909
    303000
    4 04 space 12
    505–15
    606: 29
    707
    GCA70–250 Sending And Receiving Non-Verbal Messages
    LCD Speakerphone Reference Guide 8 – 3 
    						
    							LCD MESSAGE LIST
    (Write the attendant supplied messages here.)
    Dial Code Message
    01 Back at (default message 1)
    02 Call (default message 2)
    03 Ask them to hold (default message 3)
    04 Take a message (default message 4)
    05 I will call back (default message 5)
    06
    07
    08
    09
    10
    11
    12
    13
    14
    15
    16
    17
    18
    19
    20
    21
    22
    23
    24
    25
    26
    27
    28
    29
    30
    Sending And Receiving Non-Verbal Messages GCA70–250
    8 – 4 LCD Speakerphone Reference Guide 
    						
    							8.3 Sending Response Messages
    By programming one or moreRESPONSE MESSAGEbuttons on your
    LCD speakerphone, you can respond with a variety of messages to many
    calling situations. For example, if you call another station and receive a
    busy signal or no answer, you can send one of 30 system-supplied
    messages, or you can send the same message each time the situation
    arises. Further, you may at times receive intercom or SOHVA calls that
    you decide not to answer, and you can send a message to the display of
    the calling LCD speakerphone for the caller to read.
    If you program a scrollingRESPONSE MESSAGEbutton at your
    telephone, you may use it to scroll through and select any of the system’s
    messages to send, allowing you to send a different message every time.
    If you program a fixedRESPONSE MESSAGEbutton, you can send
    the same message every time in response to a situation, which saves you
    the trouble of scrolling to the message you want to send.
    This section tells you how to use theRESPONSE MESSAGEbutton(s)
    to send messages to other LCD speakerphones. Refer to section 10.1 for
    instructions on programming theRESPONSE MESSAGEbutton(s).
    ·To send an LCD message when you call and receive busy signal
    or no answer,
    1. While still on the call, press the appropriate fixedRESPONSE
    MESSAGEbutton to send a preselected message (Call [your
    name], for example) to the other telephone,
    —OR—
    while still on the call, press the scrollingRESPONSE MESSAGE
    button to scroll through the system-supplied messages.
    2. Press#when your display shows the message you wish to send
    (the message will then be displayed at the called telephone).
    NOTE: For the example in step 1, you would use default message 2.
    Your name would then be added from the station name
    programming done by the installer.
    GCA70–250 Sending And Receiving Non-Verbal Messages
    LCD Speakerphone Reference Guide 8 – 5 
    						
    							·To send an LCD message to a caller who has initiated a SOHVA
    or intercom call from another LCD telephone,
    1. Hear the SOHVA tone or voice announcement in your handset or
    headset.
    2. Press the appropriate fixedRESPONSE MESSAGEbutton to
    send a preselected message (I Will Call Back, for example) to the
    calling telephone,
    —OR—
    while still on the call, press the scrollingRESPONSE MESSAGE
    button to scroll through the system-supplied messages.
    3. Press#when your display shows the message you wish to send
    (the message will then be displayed at the calling telephone and
    the SOHVA call will be terminated).
    Sending And Receiving Non-Verbal Messages GCA70–250
    8 – 6 LCD Speakerphone Reference Guide 
    						
    							Programming
    Your Telephone
    9.1 Programming For Speed Dialing
    Speed dialing is a feature that lets you:
    •store and dial lengthy numbers using one or two buttons,
    •store and dial intercom numbers of frequently called telephones,
    •store frequently used feature codes.
    You can store numbers for speed dialing at the following locations:
    •at any programmable button that isnot now assigned as a line button
    or other featureby the system administrator or installer,
    •at the keypad numbers 0–9 (primary level only),
    •on a secondary level at any of the programmable button locations.
    Before you begin programming, write down the intercom or outside line
    you will use and the number digits that you are storing. Then, as you
    program the speed dial numbers, write the first and second level numbers
    on your telephone’s ID strips. You can also fill out the charts on the next
    page, if you wish, for a personal record of your stored numbers.
    NOTE: The Federal Communications Commission (FCC) requires
    that when programming emergency numbers and(or) making
    test calls to emergency numbers:
    1. Remain on the line and briefly explain to the dispatcher the
    reason for the call;
    2. Perform such activities in the off-peak hours, such as early
    morning or late evening.
    9
    GCA70–250 Programming Your Telephone
    LCD Speakerphone Reference Manual 9 – 1 
    						
    							Speed Dial Numbers
    (Programmable Buttons)
    113
    214
    315
    416
    517
    618
    719
    820
    921
    10 22
    11 23
    12 24
    Personal Speed Dial Numbers
    (Keypad Buttons)
    16
    27
    38
    49
    510
    Programming Your Telephone GCA70–250
    9 – 2 LCD Speakerphone Reference Manual 
    						
    							9.2 Storing Speed Dial Numbers
    ·To store an outside number as a speed dial number, follow the
    display prompts and proceed as follows:
    NOTE: Programming overwrites existing speed dial numbers at button
    locations.
    1. PressOPTIONS.
    2. PressNEXTuntilSDIALoption appears.
    3. PressSDIALto choose speed dial programming.
    4. Press programmable button or dial pad button (0–9) to choose
    storage location (remember, to access second level storage at a
    programmable button, pressSHIFTfirst).
    5. Make your speed dial route selection choice from the following
    list:
    •press line button to select outside line,
    •dial00to select prime line or last line used,
    •dial01–16to select line group,
    •pressINTERCOMbutton or dial8to select intercom.
    6. Dial number (up to 16 digits long—includeSand#if needed).
    NOTE: You may need a pause between numbers to compensate for
    differences in response time between your system and the host
    system (ask your attendant about this). To store a pause, press
    HOLD, then continue dialing. If your system is behind a host
    system that needs a hookflash to access a feature, press TAP to
    store a hookflash, then continue dialing.
    If you need to erase the typed digits appearing in your display
    to correct them, press BKSP once for each digit to be removed.
    7. PressSAVEto store the number.
    8. Press next location button and store next number, repeat previous
    steps until all numbers are stored,
    —OR—
    pressEXIT.
    10. PressSPEAKERto end.
    GCA70–250 Programming Your Telephone
    LCD Speakerphone Reference Manual 9 – 3 
    						
    							9.3 Storing DSS Numbers
    •To store an intercom number as a DSS number,
    NOTE: Storing DSS numbers at button locations will overwrite any
    previously stored numbers.
    1. PressOPTIONS.
    2. PressNEXTuntil the DSS option appears.
    3. PressDSS.
    4. Press programmable button to choose DSS location.
    5. Dial extension number.
    6. Press next location button and store next DSS number.
    7. Repeat the previous step until all DSS numbers are stored,
    —OR—
    pressEXIT.
    8. PressSPEAKERto end.
    Write Your DSS Numbers On This Chart
    Programming Your Telephone GCA70–250
    9 – 4 LCD Speakerphone Reference Manual 
    						
    							9.4 Using The Feature Buttons
    You can create feature access buttons to make operation easier. To do
    this, use the interactive buttons to select the feature you want to store,
    and then store it on a programmable button (see the instructions on the
    next page).
    Account Code Button (ACCT)—allows you to enter an account code
    for call record purposes.
    Auxiliary Pager (APAGE)—selects external pager operation through
    the auxiliary jack.
    Auxiliary Recorder (ARECD)—selects tape recorder operation through
    the auxiliary jack.
    Auxiliary Ringer (ARING)—selects auxiliary ringer operation through
    the auxiliary jack.
    Call Forward Button (CFWD)—allows you to forward all of your calls
    to another telephone.
    Camp-On With Automatic Call Back (CAMP)—allows you to camp
    on to a station. The system calls you back as soon as the called station
    becomes idle or occupied.
    Camp-On (Call Waiting) (CAMP)—when calling a busy station, this
    feature allows you to send a call waiting tone to the station and to wait
    on-line for a reply.
    Clear Features (CLEAR)—clears a currently active or engaged feature.
    Do Not Disturb Button (DND)—prevents other telephones from ringing
    your telephone.
    Group Listen Button (GPLSN)—allows others to hear a conversation
    over the telephone speaker while you use the handset or headset; the
    distant party can hear only the conversation transmitted through the the
    handset or headset microphone.
    Headset (HDSET)—enables headset operation through the auxiliary
    jack.
    Music Button (MUSIC)—allows you to enable or disable background
    music; also allows you to choose from two pre-programmed music
    sources.
    Page Button (PAGE)—provides one-button access to paging.
    Park Button (PARK)—parks calls in preselected park orbit.
    Pick-Up Button (PCKUP)—allows you to pick up a call ringing
    elsewhere in your system.
    Privacy Release Button (PRIV)—releases privacy for current call.
    Saved Number Redial Button (SAVE)—redials the last number saved
    at this button location (good for short-term storage).
    Voice-Announce Block Button (VAB)—blocks voice announcements.
    GCA70–250 Programming Your Telephone
    LCD Speakerphone Reference Manual 9 – 5 
    						
    							·To create a feature access button,
    1. PressOPTIONS.
    2. PressNEXTuntil theFEAToption appears.
    3. PressFEAT.
    4. PressNEXTrepeatedly until desired feature choice is displayed.
    5. Press one of the buttons below the current display to choose
    desired selection.
    6. Respond to any menu prompts associated with feature (such as
    all-callorzone1to9for PAGE).
    7. Press programmable button for storage location.
    8. PressFEATagain to program the next feature.
    9. Repeat last two steps until all features are programmed,
    —OR—
    pressEXITto end programming.
    ·To clear a feature button assignment,
    1. Repeat the above procedure, but pressCLEARbefore pressing
    storage location button.
    Programming Your Telephone GCA70–250
    9 – 6 LCD Speakerphone Reference Manual 
    						
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