Comdial LCD Speakerphone System Reference Manual
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8.2 Sending LCD Messages You can set system-supplied messages at your station to be received and displayed by a calling LCD speakerphone. These messages give the caller information on your telephone status. Get a list of the available messages from the attendant and write them on the blank chart on the next page. ·To turn on a message from your telephone, 1. PressINTERCOM,thendialS02. 2. Dial the desired code number from your message list (01–30) on the next page. Alternately you can use theHOLDbutton to scroll through the available messages and dial#when you scroll to the message you want to use. If you use the default messagesBack at andCall, add to them as follows: ForBack atmessage, dial the code for time numbers and colon from dialing codes table (for example, dial#0001290405for the time 01:45). ForCallmessage, dial code for telephone number of where you’ll be (for example, dial#0907081502020000for the number 978–2200. 3. Press#, then pressSPEAKERto end message. 4. Intercom light flashes. ·To turn off the message and your intercom light, 1. PressINTERCOM,thendial #02. Dialing Code Table Character Dialing Code Character Dialing Code 101808 202909 303000 4 04 space 12 505–15 606: 29 707 GCA70–250 Sending And Receiving Non-Verbal Messages LCD Speakerphone Reference Guide 8 – 3
LCD MESSAGE LIST (Write the attendant supplied messages here.) Dial Code Message 01 Back at (default message 1) 02 Call (default message 2) 03 Ask them to hold (default message 3) 04 Take a message (default message 4) 05 I will call back (default message 5) 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 Sending And Receiving Non-Verbal Messages GCA70–250 8 – 4 LCD Speakerphone Reference Guide
8.3 Sending Response Messages By programming one or moreRESPONSE MESSAGEbuttons on your LCD speakerphone, you can respond with a variety of messages to many calling situations. For example, if you call another station and receive a busy signal or no answer, you can send one of 30 system-supplied messages, or you can send the same message each time the situation arises. Further, you may at times receive intercom or SOHVA calls that you decide not to answer, and you can send a message to the display of the calling LCD speakerphone for the caller to read. If you program a scrollingRESPONSE MESSAGEbutton at your telephone, you may use it to scroll through and select any of the system’s messages to send, allowing you to send a different message every time. If you program a fixedRESPONSE MESSAGEbutton, you can send the same message every time in response to a situation, which saves you the trouble of scrolling to the message you want to send. This section tells you how to use theRESPONSE MESSAGEbutton(s) to send messages to other LCD speakerphones. Refer to section 10.1 for instructions on programming theRESPONSE MESSAGEbutton(s). ·To send an LCD message when you call and receive busy signal or no answer, 1. While still on the call, press the appropriate fixedRESPONSE MESSAGEbutton to send a preselected message (Call [your name], for example) to the other telephone, —OR— while still on the call, press the scrollingRESPONSE MESSAGE button to scroll through the system-supplied messages. 2. Press#when your display shows the message you wish to send (the message will then be displayed at the called telephone). NOTE: For the example in step 1, you would use default message 2. Your name would then be added from the station name programming done by the installer. GCA70–250 Sending And Receiving Non-Verbal Messages LCD Speakerphone Reference Guide 8 – 5
·To send an LCD message to a caller who has initiated a SOHVA or intercom call from another LCD telephone, 1. Hear the SOHVA tone or voice announcement in your handset or headset. 2. Press the appropriate fixedRESPONSE MESSAGEbutton to send a preselected message (I Will Call Back, for example) to the calling telephone, —OR— while still on the call, press the scrollingRESPONSE MESSAGE button to scroll through the system-supplied messages. 3. Press#when your display shows the message you wish to send (the message will then be displayed at the calling telephone and the SOHVA call will be terminated). Sending And Receiving Non-Verbal Messages GCA70–250 8 – 6 LCD Speakerphone Reference Guide
Programming Your Telephone 9.1 Programming For Speed Dialing Speed dialing is a feature that lets you: •store and dial lengthy numbers using one or two buttons, •store and dial intercom numbers of frequently called telephones, •store frequently used feature codes. You can store numbers for speed dialing at the following locations: •at any programmable button that isnot now assigned as a line button or other featureby the system administrator or installer, •at the keypad numbers 0–9 (primary level only), •on a secondary level at any of the programmable button locations. Before you begin programming, write down the intercom or outside line you will use and the number digits that you are storing. Then, as you program the speed dial numbers, write the first and second level numbers on your telephone’s ID strips. You can also fill out the charts on the next page, if you wish, for a personal record of your stored numbers. NOTE: The Federal Communications Commission (FCC) requires that when programming emergency numbers and(or) making test calls to emergency numbers: 1. Remain on the line and briefly explain to the dispatcher the reason for the call; 2. Perform such activities in the off-peak hours, such as early morning or late evening. 9 GCA70–250 Programming Your Telephone LCD Speakerphone Reference Manual 9 – 1
Speed Dial Numbers (Programmable Buttons) 113 214 315 416 517 618 719 820 921 10 22 11 23 12 24 Personal Speed Dial Numbers (Keypad Buttons) 16 27 38 49 510 Programming Your Telephone GCA70–250 9 – 2 LCD Speakerphone Reference Manual
9.2 Storing Speed Dial Numbers ·To store an outside number as a speed dial number, follow the display prompts and proceed as follows: NOTE: Programming overwrites existing speed dial numbers at button locations. 1. PressOPTIONS. 2. PressNEXTuntilSDIALoption appears. 3. PressSDIALto choose speed dial programming. 4. Press programmable button or dial pad button (0–9) to choose storage location (remember, to access second level storage at a programmable button, pressSHIFTfirst). 5. Make your speed dial route selection choice from the following list: •press line button to select outside line, •dial00to select prime line or last line used, •dial01–16to select line group, •pressINTERCOMbutton or dial8to select intercom. 6. Dial number (up to 16 digits long—includeSand#if needed). NOTE: You may need a pause between numbers to compensate for differences in response time between your system and the host system (ask your attendant about this). To store a pause, press HOLD, then continue dialing. If your system is behind a host system that needs a hookflash to access a feature, press TAP to store a hookflash, then continue dialing. If you need to erase the typed digits appearing in your display to correct them, press BKSP once for each digit to be removed. 7. PressSAVEto store the number. 8. Press next location button and store next number, repeat previous steps until all numbers are stored, —OR— pressEXIT. 10. PressSPEAKERto end. GCA70–250 Programming Your Telephone LCD Speakerphone Reference Manual 9 – 3
9.3 Storing DSS Numbers •To store an intercom number as a DSS number, NOTE: Storing DSS numbers at button locations will overwrite any previously stored numbers. 1. PressOPTIONS. 2. PressNEXTuntil the DSS option appears. 3. PressDSS. 4. Press programmable button to choose DSS location. 5. Dial extension number. 6. Press next location button and store next DSS number. 7. Repeat the previous step until all DSS numbers are stored, —OR— pressEXIT. 8. PressSPEAKERto end. Write Your DSS Numbers On This Chart Programming Your Telephone GCA70–250 9 – 4 LCD Speakerphone Reference Manual
9.4 Using The Feature Buttons You can create feature access buttons to make operation easier. To do this, use the interactive buttons to select the feature you want to store, and then store it on a programmable button (see the instructions on the next page). Account Code Button (ACCT)—allows you to enter an account code for call record purposes. Auxiliary Pager (APAGE)—selects external pager operation through the auxiliary jack. Auxiliary Recorder (ARECD)—selects tape recorder operation through the auxiliary jack. Auxiliary Ringer (ARING)—selects auxiliary ringer operation through the auxiliary jack. Call Forward Button (CFWD)—allows you to forward all of your calls to another telephone. Camp-On With Automatic Call Back (CAMP)—allows you to camp on to a station. The system calls you back as soon as the called station becomes idle or occupied. Camp-On (Call Waiting) (CAMP)—when calling a busy station, this feature allows you to send a call waiting tone to the station and to wait on-line for a reply. Clear Features (CLEAR)—clears a currently active or engaged feature. Do Not Disturb Button (DND)—prevents other telephones from ringing your telephone. Group Listen Button (GPLSN)—allows others to hear a conversation over the telephone speaker while you use the handset or headset; the distant party can hear only the conversation transmitted through the the handset or headset microphone. Headset (HDSET)—enables headset operation through the auxiliary jack. Music Button (MUSIC)—allows you to enable or disable background music; also allows you to choose from two pre-programmed music sources. Page Button (PAGE)—provides one-button access to paging. Park Button (PARK)—parks calls in preselected park orbit. Pick-Up Button (PCKUP)—allows you to pick up a call ringing elsewhere in your system. Privacy Release Button (PRIV)—releases privacy for current call. Saved Number Redial Button (SAVE)—redials the last number saved at this button location (good for short-term storage). Voice-Announce Block Button (VAB)—blocks voice announcements. GCA70–250 Programming Your Telephone LCD Speakerphone Reference Manual 9 – 5
·To create a feature access button, 1. PressOPTIONS. 2. PressNEXTuntil theFEAToption appears. 3. PressFEAT. 4. PressNEXTrepeatedly until desired feature choice is displayed. 5. Press one of the buttons below the current display to choose desired selection. 6. Respond to any menu prompts associated with feature (such as all-callorzone1to9for PAGE). 7. Press programmable button for storage location. 8. PressFEATagain to program the next feature. 9. Repeat last two steps until all features are programmed, —OR— pressEXITto end programming. ·To clear a feature button assignment, 1. Repeat the above procedure, but pressCLEARbefore pressing storage location button. Programming Your Telephone GCA70–250 9 – 6 LCD Speakerphone Reference Manual