Comdial LCD Speakerphone System Reference Manual
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7.7 Entering Authorization Codes Authorization codes give you awalking class of serviceoption.Walking class of serviceprovides you with the mobility to use your class of service (COS) features, prime line assignments, and exception numbers on any telephone in the system. This means that you will not be limited by features that are available to the particular telephone that you happen to be using. Authorization codes are associated with your personal intercom number and are assigned to you by your installer when he or she programs the system. When you enter your assigned authorization code at any system telephone, the code alerts the system to make your normal features available to you. This means that you can use the telephone for anything allowed by your personal intercom number; however, you cannot disturb the last number redial stored there by the normal user. Once you access your telephone features, they remain in effect until any idle time exceeds the authorization code time-out period. If your telephone includes an installer-programmedLOCKbutton, you can press it and then dial your authorization code to deny other users access to lines and features at your LCD speakerphone. ·To activate walking class of service, 1. Select system telephone to use. 2. PressINTERCOM. 3. Dial#08. 4. Dial your authorization code. ·To lock your telephone, 1. PressLOCK. 2. Dial your authorization code. NOTE: If you wait longer than two seconds to dial a digit after you press the LOCK button, that pause, and any others that you might include, becomes part of the lock code. However, before you can enter a pause, you must begin the code with a digit. The telephone display will show a (-) to represent a pause as part of the code as you enter it. You must allow for any pauses at any location that you inserted them in the number string when you unlock your telephone. This feature provides you with a method for creating a very effective lock and unlock password. GCA70–250 Using The Other Telephone Features LCD Speakerphone Reference Manual 7 – 5
·To unlock your telephone, 1. PressLOCK. 2. Dial your authorization code (remember, include any pauses that you inserted when you locked your telephone). 7.8 Forwarding Calls You can permanently forward the calls that normally ring at your telephone to another telephone. You can forward just your prime line and intercom calls, or you can forward all of your calls. To remind you that your calls are being forwarded, your telephone will sound a short ring burst each time the system forwards a call. You can also forward calls that ring at your telephone but receive no answer; this feature is valuable if you are frequently away from your desk for short periods of time and find it inconvenient to permanently forward your calls every time you leave. The system installer sets the number of rings that sound at your telephone before the system forwards the calls. ·To forward your calls, 1. PressOPTIONS. 2. PressNEXTuntil the CFWD option appears. 3. PressCFWD. 4. PressSET. 5. PressPERSto forward prime line and intercom calls, —OR— pressALLto forward all calls, —OR— pressNO ANSto forward calls that ring at your station but receive no answer after a preprogrammed number of rings (then press PERSto forward your prime line and intercom calls or pressALL to forward all calls that ring with no answer at your telephone). 6. Dial extension number of telephone to receive your forwarded calls. 7. PressSPEAKERto end. Using The Other Telephone Features GCA70–250 7 – 6 LCD Speakerphone Reference Manual
·To cancel call forwarding, 1. PressOPTIONS. 2. PressNEXTuntil the CFWD option appears. 3. PressCFWD. 4. PressCLRto disable call forwarding. 5. PressSPEAKERto end. 7.9 Listening To A Call Over The Telephone Speaker (Group Listening) You can turn on the speaker in your LCD speakerphone while you have the handset lifted if you wish. The distant party’s voice then sounds over the speaker as well as over the handset; however, only your handset microphone is active. Thisgroup listeningfeature also works if you are using your headset (only the headset microphone will be active). Refer to the chapter on programming for instructions on how to program theGROUP LISTENbutton. ·To activate group listening while on a call, 1. Press the preprogrammedGROUP LISTENbutton. NOTE: To activate the group listening feature, pressSPEAKERfor two seconds. ·To cancel group listening, 1. Press the preprogrammedGROUP LISTENbutton again. NOTE: You should cancel Group Listening before hanging up the handset to end the call. GCA70–250 Using The Other Telephone Features LCD Speakerphone Reference Manual 7 – 7
7.10 Making A Call Non-Private (Privacy Release) It is often the case that telephones will share line appearance for one or more lines. When a person in the group uses a line for which others have the same line appearance, the system keeps the call private (others cannot join the conversation by pressing the line button of the line being used). That person can make the call non-private by pressing the preprogrammedPRIVACY RELEASEbutton, allowing other telephones (with line appearance for the line being used) to join the call. Privacy returns to the line when the call is completed. Refer to the chapter on programming for instructions on how to program thePRIVACY RELEASEbutton. ·To release privacy from your telephone while on a call, 1. Press preprogrammedPRIVACY RELEASEbutton. (The light associated with thePRIVACY RELEASEbutton will remain on steady when your telephone is in a non-private mode.) If another party wishes to join the call, they must press the active line button on their telephone. Using The Other Telephone Features GCA70–250 7 – 8 LCD Speakerphone Reference Manual
7.11 Monitoring A Conversation Between Two Telephones (Service Observing) If your LCD speakerphone provides the installer–programmedservice observingfeature, you can use it to monitor a conversation or activity at another telephone in an undetected manner. You can use this feature while you are in the speakerphone mode or off-hook. ·To monitor another station at any time, 1. PressINTERCOM. 2. Dial #03. 3. Dial extension number of telephone to be monitored. 4. PressSPEAKERto end monitoring. ·If you have an installer-programmed SERVICE OBSERVE button on your telephone and wish to monitor a station, 1. PressSERVICE OBSERVEbutton. 2. Dial extension or press DSS of station you wish to observe. 3. PressSPEAKERto end monitoring. GCA70–250 Using The Other Telephone Features LCD Speakerphone Reference Manual 7 – 9
7.12 Muting Your Telephone By using theMUTEbutton, you can block transmission of your voice to the distant party. You can do this whether you are using the handset or the speaker. For example, if someone comes into your office to talk to you and you do not want this conversation to interrupt the distant party, press theMUTEbutton. TheMUTEbutton light turns on when you press it and turns off when you press it again. ·To mute your telephone, 1. PressMUTE(MUTE function and light turn on). You can still hear the distant party, but he or she cannot hear you. ·To speak to the distant party, 1. PressMUTEagain (MUTE function and light turn off). 7.13 Sending A Paging Announcement Your system provides an all-call or a zone page feature that you access by dialing special codes. This arrangement sounds your voice announcement through the telephone speakers. All-call sounds the announcement through all telephones, while zone paging sounds the announcement only through those telephones located in a specific area. Check with your system administrator to determine the type of paging and access method you should use. If your day-to-day operation requires that you send many paging announcements, you can program a special all-call/zone paging button to give quick access to the feature. See the programming section of this user’s guide for details. Your installer can arrange your system with an external paging unit that you access by pressing a line button or by dialing a special code. This unit sounds the voice announcement over an external speaker unit. Check with your system administrator for specific information on how to operate with such an arrangement. Using The Other Telephone Features GCA70–250 7 – 10 LCD Speakerphone Reference Manual
·To send a paging announcement, 1. Lift handset. 2. PressINTERCOM,thendial70–77for zones 1–8 (in the default mode, zone 1 (code 70) provides an all-call function), —OR— press a preprogrammedPAG Ebutton. 3. Make announcement. 4. Remain on line if awaiting a reply (known as a meet-me page), —OR— hang up handset. At times other telephone users may page you with instructions to meet them on line. This is known as a meet-me page. You can go to the nearest telephone, dial a code, and be in contact with the paging party. ·To reply to a meet-me page, 1. Lift handset of nearest telephone. 2. PressINTERCOM. 3. Dial78. 4. Meet paging party on line. GCA70–250 Using The Other Telephone Features LCD Speakerphone Reference Manual 7 – 11
7.14 Setting A Do Not Disturb Condition At Your Station This feature keeps calls from ringing at your LCD speakerphone and makes your station appear to be busy to intercom calls. If your installer has programmed your station to have this feature, you can enable it as needed. Generally, callers cannot override this feature. They hear two quick tone bursts every two seconds when they call a telephone that is set to the do not disturb mode. However, the installer may program some telephones with the ability to override a do not disturb condition at another telephone. You can program a permanent do not disturb button to provide yourself with quick access to this feature if you wish. See the programming section of this user’s guide for details. ·To enable DND, proceed as follows: 1. PressOPTIONS. 2. PressNEXTuntil the DND option appears. 3. PressDND. 4. PressON. 5. PressEXIT. 6. PressSPEAKERto end. ·To disable the DND condition, 1. Repeat the above procedure, but pressOFFinstead ofONat step 4. ·To set a do not disturb condition at your telephone when a call rings at your station, 1. Hear ringing and notice incoming call information in display. 2. SelectDNDoption. Ringing will stop, caller will hear the do not disturb tone, and your telephone will remain in DND until you disable the feature (described above). ·To override a do not disturb condition at another telephone, use the procedure detailed in section 3.10. Using The Other Telephone Features GCA70–250 7 – 12 LCD Speakerphone Reference Manual
7.15 Setting The Volume Control The volume control on your telephone is a multipurpose control you can use to set the volume (loudness) of the ringer, the speaker, the handset, the headset, background music, and the group listening mode. You can either press and hold down theVO LU M E U PorVOL U ME D OW N button to automatically step through the volume levels for each mode, or you can press the switch once for each change in volume you desire. You may adjust the loudness of the distant party at any time during a call whether you are listening over the speaker, the headset, the handset or the group listen mode by pressing theVOL U ME U PorVOLUME DOWNbutton. When the call ends, the system resets the loudness of all future calls to the programmed (default) setting. You can set a permanent loudness level for any volume control setting. When loudness is at desired level, dialSS7or pressVO LS Vbutton (if programmed). The level will remain at this loudness (referred to as the default setting) until you change the setting. NOTE: Impact SCS 8324S-**, 8324F-**, and 8312S-** telephones support the optional ICVOL-** handset. The ICVOL-** is an amplified handset with its own volume control, making it useful in noisy environments. For ordering information, contact your Comdial dealer. ·There are fourringerloudness levels (plus anoffposition). Set these levels as follows: 1. While your telephone is on-hook and idle, press theVOLUME UP orVOLUME DOWNbutton once for each change in loudness you desire. The ringer sounds once for each change as an example of the current setting. Your selection becomes the new default setting and will result in your telephone ringing at that level for all future calls (until you change the default by repeating the above procedure). NOTE: If you set the ringer to the “off” position, your telephone will sound a short ring burst once for each call you receive at your station while the ringer is off. GCA70–250 Using The Other Telephone Features LCD Speakerphone Reference Manual 7 – 13
·There are eightspeakerloudness levels. Set these levels for the current call as follows: 1. While on a call and in speakerphone mode, press theVOLUME UPorVOLUME DOW Nbutton once for each change in loudness that you desire. ·There are at least eighthandsetloudness levels that you can set for the current call as follows: 1. While on a call and in handset mode, press theVO LU M E U Por VOLUME DOW Nbutton once for each change in loudness that you desire. ·There are eightheadsetloudness levels that you can set for the current call as follows: 1. While on a call and in headset mode, press theVOLUME UPor VOLUME DOW Nbutton once for each change in loudness that you desire. NOTE: On telephone models 8024S-** and 8012S-** your installer may have turned on the “high handset volume” feature, providing 13 handset/headset volume levels instead of 8. ·There are eightgroup listeningloudness levels. Set the level for the current call as follows: 1. While on a call and in the group listening mode, pressVO LU M E UPorVOLUME DOWNbutton once for each change in loudness you desire. ·There are eightbackground musicloudness levels. To set the level, 1. While background music is on at your station, pressVOLUME UPorVOLUME DOWNbutton once for each change in loudness you desire. This level will remain set for background music until you change it again, even if you turn off the feature and then reactivate it. Using The Other Telephone Features GCA70–250 7 – 14 LCD Speakerphone Reference Manual