Comdial LCD Speakerphone System Reference Manual
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10.4 Enabling Or Disabling Message Waiting You can enable or disable the message-waiting feature that was assigned to a user through their class of service (COS) programming. ·Disable a user’s message-waiting feature, 1. PressINTERCOM. 2. DialS #0S417. 3. Dial the user’s COS number. 4. Dial#to disable the user’s message waiting feature. 5. PressSPEAKERto end. ·To re-enable the message-waiting feature for the originally assigned user, 1. Repeat the previous procedure. GCA70–250 Using The Attendant Features LCD Speakerphone Reference Manual 10 – 7
10.5 Naming The System Telephones You can assign a name that is either a personal name or a group name to each system telephone. This name can be up to seven letters in length and will show up in the user’s display and/or in the called party’s display. You can compose a valid name from any alpha-numeric character; however, the first character of a display name must be an alphabetic character. Typical names could be SRVC, MKTG 1, K SMITH. When appropriate programming action has been taken by the installer, a second line showing the personal intercom number of the calling station is also displayed. A typical example could be: M JONES 1482 ·Name the system telephones as follows: 1. Use letter code table (page 10–9) to compose names for all telephones requiring them (up to seven letters per name are allowed) and record the names on the station name record (pages 10–10 and 10–11). 2. PressINTERCOM. 3. DialS #0S53. 4. Select telephone to be named by dialing the extension number (dial number plus #if extension number is less than four digits). 5. Dial #to clear any current entry. 6. Dial two-digit codes that correspond to letters in name (station names must begin with a letter). 7. Dial #to save name or save cleared name. 8. Dial next extension number (plus #if less than four digits), dial# to clear current entry, dial codes for letters, dial #to save. 9. Repeat previous step until all telephones are named. 10. PressSPEAKERto end. Using The Attendant Features GCA70–250 10 – 8 LCD Speakerphone Reference Manual
Letter Code Table For LCD Messages Character Code Character Code Character Code A 21 a 24 SPACE 12 B 22 b 25 ; 17 C 23 c 26 / 18 D 31 d 34 “ 19 E 32 e 35 . 27 F 33 f 36 , 28 G 41 g 44 : 29 H 42 h 45 1 01 I 43 i 46 2 02 J 51 j 54 3 03 K 52 k 55 4 04 L 53 l 56 5 05 M 61 m 64 6 06 N 62 n 65 7 07 O 63 o 66 8 08 P 71 p 74 9 09 Q 11 q 14 0 00 R72r 75 S73s 76 T81t 84 U82u 85 V83v 86 W91w 94 X92x 95 Y93y 96 Z13z 16 GCA70–250 Using The Attendant Features LCD Speakerphone Reference Manual 10 – 9
Station Name Record Sheet (Copy this sheet if you need more record space.) Ext. Station Name Letter Codes — Sample 73 24 64 74 56 35 Using The Attendant Features GCA70–250 10 – 10 LCD Speakerphone Reference Manual
Station Name Record Sheet (Copy this sheet if you need more record space.) Ext. Station Name Letter Codes GCA70–250 Using The Attendant Features LCD Speakerphone Reference Manual 10 – 11
10.6 Naming The Telephone Lines You can assign names to lines to aid users in identifying the proper line to use. A line name can be up to seven letters in length and will show up in the user’s display. ·Name the system telephones as follows: 1. Use letter code table (page 10–13) to compose names for all lines requiring them (up to seven letters per name are allowed) and record the names on the line name record (page 10–14). 2. PressINTERCOM. 3. DialS #0S33. 4. Dial code to choose line: •dial1#–99#for lines 1–99, •dial100–128for lines 100–128. NOTE: If the desired line code is less than three digits, you must dial # once after you dial the line code. For example, dial 1# for line 1 or 19# for line 19. 5. Dial #to clear any current name. 6. Dial two-digit codes that correspond to letters in name (line names must begin with a letter). 7. Dial#to save name or cleared name. 8. Dial next line number (plus #if less than three digits), dial#to clear current entry, dial codes for letters, dial#to save. 9. Repeat previous step until all telephones are named. 10. PressSPEAKERto end. Using The Attendant Features GCA70–250 10 – 12 LCD Speakerphone Reference Manual
Letter Code Table For LCD Messages Character Code Character Code Character Code A 21 a 24 SPACE 12 B 22 b 25 ; 17 C 23 c 26 / 18 D 31 d 34 “ 19 E 32 e 35 . 27 F 33 f 36 , 28 G 41 g 44 : 29 H 42 h 45 1 01 I 43 i 46 2 02 J 51 j 54 3 03 K 52 k 55 4 04 L 53 l 56 5 05 M 61 m 64 6 06 N 62 n 65 7 07 O 63 o 66 8 08 P 71 p 74 9 09 Q 11 q 14 0 00 R72r 75 S73s 76 T81t 84 U82u 85 V83v 86 W91w 94 X92x 95 Y93y 96 Z13z 16 GCA70–250 Using The Attendant Features LCD Speakerphone Reference Manual 10 – 13
Line Name Record Sheet (Copy this sheet if you need more record space.) Line Line Name Letter Codes — Sample 73 24 64 74 56 35 Using The Attendant Features GCA70–250 10 – 14 LCD Speakerphone Reference Manual
10.7 Printing Station Message Detailed Accounting (SMDA) Reports The system collects detailed call activity data for all stations and makes this available to you in various SMDA reports printed on the system’s printer. Theall records reportincludes all stored records and is not sorted by any particular group as are the station, line, and account reports. This report is arranged in chronological order. Thestation reportshows all calls that the station user has made and received along with totals and averages. This report is sorted by station number. Theline reportshows the number of calls, total minutes busy, number of incomplete calls, and cost for each line. The line report also summarizes line group activity as well. Theaccount code reportshows the same information as the station report except that the records are based upon each account code. As an alternative to requesting specific reports as you want them, you can request the system to generateautomatic reports. The type of report and time of day the report is to be printed is programmed by the installer. You can view the number of free records or you can delete all stored records to insure that only the latest records are being stored or to provide a known starting point for record storage. Finally, as the system’s memory reaches 95% of capacity, all reports are printed automatically. ·To obtain the all records printout, 1. PressINTERCOM. 2. DialS #0S82. 3. Dial1. 4. Dial#to start printout. GCA70–250 Using The Attendant Features LCD Speakerphone Reference Manual 10 – 15
·To obtain station reports with call information sorted by stations, 1. PressINTERCOM. 2. DialS #0S82. 3. Dial2. 4. Enter station number, —OR— dial#for all stations. 5. Dial#to start printout. ·To obtain line reports with call information sorted by lines, 1. PressINTERCOM. 2. DialS #0S82. 3. Dial 3. 4. Enter line number, —OR— dial#for all lines. 5. Dial#to start printout. ·To obtain account reports with call information sorted by account numbers, 1. Press INTERCOM. 2. DialS #0S82. 3. Dial4. 4. Enter account code, —OR— dial#for all accounts. 5. Dial#to start printout. Using The Attendant Features GCA70–250 10 – 16 LCD Speakerphone Reference Manual