Comdial LCD Speakerphone System Reference Manual
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9.5 Storing The Response Message Button You may program aRESPONSE MESSAGEbutton, which allows you to send an LCD message to a caller who has initiated a SOHVA or intercom call from another LCD telephone, or to send an LCD message to another LCD telephone that you call and receive a busy signal or no answer. There are two types ofRESPONSE MESSAGEbuttons you can program at your station: •A scrollingRESPONSE MESSAGEbutton lets you choose from 30 system-supplied messages each time you press the button. •OneormorefixedRESPONSE MESSAGEbuttons that will send the same preselected message every time you press it. If, for example, you know that you want to send the messageI Will Call Backevery time you receive a SOHVA you cannot respond to, program a fixed RESPONSE MESSAGEbutton with that message and label the button accordingly. Before programming, obtain a list of system-supplied messages from your attendant or system installer so that you can choose an appropriate message. ·To store a scrolling RESPONSE MESSAGE button, proceed as follows, 1. PressINTERCOM. 2. DialSS6. 3. Press programmable button forRESPONSE MESSAGEbutton location. 4. Dial00. 5. Press#to save programming. 6. PressSPEAKERto end. 7. Label button location. GCA70–250 Programming Your Telephone LCD Speakerphone Reference Manual 9 – 7
You may save as many different fixedRESPONSE MESSAGEbuttons as you need. ·To store a fixed RESPONSE MESSAGE button, 1. PressINTERCOM. 2. DialSS6. 3. Press programmable button forRESPONSE MESSAGEbutton location. 4. Dial message number (01-30)fromlistofmessages. 5. Press#to save programming. 6. PressSPEAKERto end. 7. Label button location. NOTE: Your system installer can also program response messages. 9.6 Storing Access Codes You can store feature access codes at programmable buttons to provide yourself with one-button access to features that you use quite often. To find your feature codes of interest, turn to theQuick Reference Guide that is located at the end of this publication. Remember, your LCD speakerphone provides interactive buttons that eliminate almost every need for feature code dialing. Further, the installer may store frequently-used features at your telephone buttons and label the buttons with the feature’s mnemonics. Finally, you can follow the instructions provided in section 9.4 to directly assign feature buttons without having to store their feature dialing codes. ·To store an access code, 1. PressINTERCOM. 2. DialSS3. 3. Press programmable button. 4. Dial access code for feature (for example to create a call divert button, storeS55plus an extension number). 5. PressSPEAKERto end. 6. Label button location. Programming Your Telephone GCA70–250 9 – 8 LCD Speakerphone Reference Manual
9.7 Setting A Reminder Alert YoucansetuptotworeminderalertstosoundatyourLCD speakerphone so that you will remember important regular events (a daily 10:00 meeting or a daily conference call, for example) or occasional events (classroom training, appointments, etc.). When an alert sounds at the set time, you will hear four short tone bursts, which will continue until acted upon. If you are not at your station to hear the alert when it sounds, your telephone’s ring tone will change to the alert tone for every incoming call until you respond to the alert. ·To set a reminder alert at your telephone, 1. PressOPTIONS. 2. PressNEXTuntil the ALERT option appears. 3. PressALERT. 4. Press1or2to select available alert designation; if you have already programmed an alert for 1, press 2 to set a second alert condition. 5. PressON(pressOFFto turn off an alert that has already been set). 6. Dial reminder time using the numbers on the dial pad (remember to add a zero [0] before single digit times: 01 for one o’clock, 02 for 2 o’clock, etc.). 7. SetAMorPM. 8. PressSAVE. 9. PressSPEAKERto quit. ·To respond to an alert after it sounds, 1. PressCLEARto turn off the alert, —OR— pressSETto reset the alert for the same time the following day. GCA70–250 Programming Your Telephone LCD Speakerphone Reference Manual 9 – 9
Using The Attendant Features 10.1 Creating The LCD Messages System users send and receive non-verbal messages for display on their LCD speakerphones. Users send these messages so that callers will know their status. LCD messages are either those that the DXP system provides or those that you create. The system provides five messages; you can add up 25 customized messages. You can even store customized messages in place of the default messages if you wish, thus increasing the number of custom messages available. Distribute a list of the LCD messages to the system users for their reference. ·To store the LCD messages, proceed as follows: 1. Write your messages on the chart on page 10–4 (each message can have up to 16 characters). 2. Use the letter code table on page 10–3 to assign a number to each character. 3. Write these numbers on the chart line beside the characters in your message. 4. PressINTERCOM. 5. DialS#0S12. 6. Dial a message location number (01–30). 7. If a message currently exists at selected location, dial#to clear it. 8. Compose your messages by dialing the two-digit codes that relate to the letters. 9. Dial#to save message. 10. Repeat previous step until all messages are stored. 11. PressSPEAKERto end. 10 GCA70–250 Using The Attendant Features LCD Speakerphone Reference Manual 10 – 1
Example:Create the LCD message “TAKE MESSAGE” and program it into message location number 3. 1. PressINTERCOM,dialS #0S12. 2. Dial03 #. 3. Dial code numbers for message. 81 21 52 32 12 61 32 73 73 21 41 32 T AKE ME S S AGE 4. Dial#and pressSPEAKERto end. Using The Attendant Features GCA70–250 10 – 2 LCD Speakerphone Reference Manual
Letter Code Table For LCD Messages Character Code Character Code Character Code A 21 a 24 SPACE 12 B 22 b 25 ; 17 C 23 c 26 / 18 D31d 34 “19 E 32 e 35 . 27 F 33 f 36 , 28 G 41 g 44 : 29 H 42 h 45 1 01 I 43 i 46 2 02 J 51 j 54 3 03 K 52 k 55 4 04 L 53 l 56 5 05 M 61 m 64 6 06 N 62 n 65 7 07 O 63 o 66 8 08 P 71 p 74 9 09 Q 11 q 14 0 00 R72r 75 S73s 76 T81t 84 U82u 85 V83v 86 W91w 94 X92x 95 Y93y 96 Z13z 16 GCA70–250 Using The Attendant Features LCD Speakerphone Reference Manual 10 – 3
LCD Message List Msg. Message Text Letter Codes — Sample 73 24 64 74 56 35 01* Back at 02* Call 03* Ask them to hold 04* Take a message 05* I will call back 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 * System generated message—you can store a custom message in its place as needed. Using The Attendant Features GCA70–250 10 – 4 LCD Speakerphone Reference Manual
10.2 Disabling A Station You can disable a station and make it unavailable for system use if it becomes unusable for some reason. ·To disable a station, 1. PressINTERCOM. 2. DialS #0S52. 3. Dial station number as follows to choose station, dial1001–1480 for stations 1–480. 4. Press #to disable the station (LCD speakerphone displays aSto indicate it is disabled). 5. PressSPEAKERto end. ·To re-enable station, 1. Repeat the previous procedure. GCA70–250 Using The Attendant Features LCD Speakerphone Reference Manual 10 – 5
10.3 Disabling A Telephone Line You can disable a line and make it unavailable for system use if it becomes unusable for some reason. ·To disable a line, 1. PressINTERCOM. 2. DialS #0S32. 3. Dial code as follows to choose line: •dial1#–99#for lines 1–99, •dial100–128for lines 100–128. NOTE: If the desired line code is less than three digits, you must dial # once after you dial the line code. For example, dial 1# for line 1 or 19# for line 19. 4. Press #to disable line (LCD speakerphone displays aSto indicate a disabled line). 5. PressSPEAKERto end. ·To re-enable line, 1. Repeat the previous procedure. Using The Attendant Features GCA70–250 10 – 6 LCD Speakerphone Reference Manual