Comdial LCD Speakerphone System Reference Manual

							·To set a permanent speaker, headset, handset, or group listening
loudness for all future calls,
1. PressINTERCOM.
2. Activate speaker, headset, handset, or group listen mode to be
affected.
3. While in that mode, pressVO LU M E U PorVO LU M E D OW N
button to adjust loudness.
4. DialSS7or press a preprogrammedSAVEbutton to hold the
loudness at the last setting for all future calls (until you change the
default again).
5. Repeat this procedure in each mode until you’ve set all default
volume levels.
7.16 Setting Your Personal Ringing Tones
You can choose one of eight different ring tones for your telephone.
Often, when several telephones are located close together, each user
chooses a different personal ring tone.
·To select one of the ring tones, proceed as follows:
1. PressOPTIONS.
2. PressNEXTuntil theRINGoption appears.
3. PressRING.
4. PressUPorDOWNto choose ring tone in display (a new tone will
sound at each up or down press).
5. PressEXITto return to main display.
6. PressSPEAKERto end.
The next time your telephone rings, you will hear the new ring tone.
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							7.17 Switching The Dialing Mode
Between Pulse And Tone
If the telephone service in your locality is pulse (rotary dialing), the
installer arranges your telephone to dial in this manner. If you need to
send tones during a dialing sequence (for example, to send
bank-by-telephone tones), you can convert to tone dialing mode while
dialing. The system will switch back to pulse dialing when you end your
call.
You can store a # as part of a speed dial number to cause an automatic
switch from pulse to tone where needed in a number sequence.
·To convert to tone dialing at any time during dialing or while on
an active call,
1. Press#.
7.18 Using Background Music
If the telephone system supplies background music, you can turn it on at
your LCD speakerphone while it is on-hook and idle. The system
automatically turns background music off during calls and voice
announcements.
·To turn the music on,
1. PressOPTIONS.
2. PressMUSIC.
3. PressSET.
4. SelectSRC 1orSRC 2for the music source (the system is
equipped to provide music from two sources, but this feature must
be enabled by the installer).
5. PressSPEAKERto end (theSPEAKERlight turns on when
background music is on).
6. Adjust music volume with the volume buttons.
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							·To turn the music off,
1. PressOPTIONS.
2. PressMUSIC.
3. PressCLR.
4. PressSPEAKERto end (the SPEAKER light turns off when
background music is off).
7.19 Using Direct Inward System Access (DISA)
This feature allows you to call into the digital communications system
from an external telephone. You can call directly to intercom extensions
and talk to the intercom parties or, if the system includes a voice mail
option, leave messages for them if they are not available. When you call
the DISA telephone number and dial your authorization code, the system
treats your call as it would treat one coming from a system telephone and
permits you to use many of the same features that you can use when you
are calling from your assigned station. (Authorization codes are
associated with personal or group intercom numbers and are assigned to
you by your installer when he or she programs the system.) If you use
your DISA access to make a call through the system and out on an
outside line, the system applies all the toll restriction and automatic route
selection to the call that the installer has programmed for the line that
you are using. If you dial an incorrect authorization code, or the system
is busy with other DISA calls, you will either hear an error tone, or the
system will automatically route your call to one of the following areas
(as determined by your system installer):
•a designated station where you can talk to the system attendant,
•a digital voice announce that will prompt you to take additional
action,
•a proprietary voice mail station where you will be prompted to
leaveamessage.
The system allows you three tries at dialing your authorization code
before it routes your call as detailed above.
Some systems provide voice prompts to DISA callers and other systems
do not. If you encounter voice prompts when you call on the DISA line,
follow the prompt directions to complete your call.
Further, some systems with voice prompt enhancement, provide a
one-digit menu that prompts you to dial a single digit to reach available
departments, use system features, or obtain operator assistance.
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							NOTE: DISA is not recommended for use on loop start lines without
disconnect supervision. While DISA will function, Comdial
will not be liable for its performance under any condition
where disconnect supervision is not provided.
Comdial has taken reasonable steps in the design of all product features,
including DISA, which protect against unauthorized or fraudulent access
to, or use of, a system, or which protect against unauthorized, fraudulent
or unaccounted-for access to, or use of, long distance lines. However, no
system is entirely invulnerable or immune from unauthorized or
fraudulent access or use, or unaccounted-for access or use, and therefore
Comdial disclaims any and all liability, and makes no warranty, express
or implied, relating to unauthorized or fraudulent access or use, or
unaccounted-for access or use.
·To make a DISA call to an intercom number,
1. Dial number for DISA line (listen for voice prompt if available).
2. Dial extension number.
3. If station does not answer or is busy you will either hear busy tone
or hear voice prompt if available. If you dial an invalid number,
you will hear error tone.
4. If voice prompt provides dialing codes, dial proper code for
services such as: track, message waiting, or voice mail.
·To make a DISA call to use system features,
1. Dial number for DISA line (listen for voice prompt if available),
2. Dial authorization code (listen for voice prompt if available;
otherwise, hear stutter-style dial tone—remember, the system gives
you only three tries to dial your code correctly),
3. Dial feature code and listen for acknowledgment tone.
NOTE: If you are selecting a line group through DISA for outside
calling, you can raise the audio level on this line when needed.
Do this before you select the line by dialingSS7, and then
dialing 1 for 0 dB, 2 for +3dB, or 3 for +6dB of gain. In some
cases, added gain can introduce circuit instability that presents
itself as a singing sound, which can interfere with dialing and
voice communications. If you experience this condition , select
a lower gain setting.
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							System Features Available To DISA Callers Default Dialing Code
Account code entryS04
Automatic route selection access 9
Call waiting on busyS6
Do not disturb overrideS03
Intercom dialing/call announcing nnnn
Message wait off* #3
Message waiting set*S3
Personal speed dial*S01
System speed dialS01S
Tracker access**S8
Tracker page orbit retrieval** #8
Trunk group access 9, 80–89, 60–64
Zone paging 70–77
* You must have an assigned personal intercom number to use this
feature.
** Your system must provide the Tracker option to activate this feature.
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							7.20 Using The Auxiliary Jack
NOTE: Only the 8024S telephone has an auxiliary jack. All other
model telephones use the handset jack to plug in a headset.
The auxiliary jack provides an interface for a headset, a tape recorder, an
external ringer or an external pager. You or your system installer can
connect any one of these auxiliary devices as you need them. You must
program one of the programmable buttons on your telephone to serve as
an enable/disable button for each auxiliary device you plan to connect to
your LCD speakerphone. The system will activate only the device that it
identifies in the display, and will activate only one device at any time.
Theheadset modeallows you to operate your telephone with a headset
instead of as a speakerphone or with the handset.
NOTE: The recorder, external ringer, or pager requires external power.
Therecorder modeallows you to send your voice and that of the distant
party to a tape recorder.
NOTE: A recording device requires a special peripheral cord for
connection. See your system installer for details.
Theringer modeallows an external speaker to sound the ringing of your
telephone.
Thepager modeallows an external paging device to sound all voice
announcements (all-call, zone paging, voice announced intercom calls)
sent to your telephone.
CAUTION
With the exception of a headset microphone, do not connect the
audio output of any external device to the auxiliary jack. Also, do not
connect the tip and ring leads of a telephone line to the auxiliary
jack. Do not connect any devices to the auxiliary jack other than
those mentioned above.
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							·Program the enable/disable buttons (at any blank programmable
button location) as follows:
1. PressOPTIONS.
2. PressNEXTuntil the FEAT option appears.
3. PressFEAT.
4. PressNEXTuntil the APAGE or ARECD options appear.
5. PressAPAGEorARECDto choose pager or recorder,
—OR—
pressNEXTuntil the ARING or HDSET options appear.
6. PressARINGorHDSETto choose external ringer or headset.
7. Press blank programmable button location to serve as
enable/disable button for the feature you’ve selected.
8. PressSPEAKERto quit,
—OR—
pressFEATand follow the previous steps if you wish to add
enable/disable buttons for other auxiliary devices.
·To enable an auxiliary mode,
1. Press enable/disable button to enable mode. Light associated with
button turns on and display denotes feature.
·To disable an auxiliary mode,
1. Press enable/disable button. Light associated with button will turn
off and display no longer denotes the feature.
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							7.21 Using The Tracker Paging System
The Tracker Paging System option allows you to send call back and
parked call messages to Tracker pagers assigned to station extension
numbers.
Along with the parked call message, the system parks the call in orbit for
retrieval by the paged party. The type of message that the system delivers
(either alphanumeric or numeric-only) is dependent upon the Tracker
pager model in use at the station.
When outside callers call into a system that has both a Tracker Paging
option and a voice mail option installed, the system gives these callers
the option of either leaving a message or tracking the person that they are
calling.
If you have a Tracker pager assigned to your personal intercom number,
you can receive messages that someone else sends you. The system
automatically installs the Tracker pager for your use; however, you can
disable it when you do not wish to receive paged messages and when you
leave at the end of your day. Of course, if you do disable your Tracker
pager at the end of your day, be sure to enable it at the beginning of your
next day.
Your LCD speakerphone includes an interactiveTRACKbutton;
however, if your day-to-day operation includes extensive Tracker usage,
such as in an attendant function, your installer may include aTRACK
button at a programmable button location.
·To track a called party after receiving a ring—no answer,
1. Make an intercom call to someone and receive no answer.
2. PressTRACK.
3. Hear confirmation beep (Tracker page accepted) or
hear busy tone (Tracker page not accepted).
4. PressSPEAKERto end.
·To track a called party without first calling them,
1. Press installer-programmedTRACKbutton (or press
INTERCOMand dialS8).
2. Dial extension number.
3. Hear confirmation beep (Tracker page accepted) or hear busy tone
(Tracker page not accepted).
4. PressSPEAKERto end.
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							·To use Tracker to transfer a call to a park orbit for retrieval and
transmit the call’s park orbit code and caller ID information (if
available),
1. Answer call and pressTRANS.
2. Dial extension number.
3. If the called station does not answer or is busy, pressTRACK.
4. Hear confirmation beep (Tracker page accepted) or hear busy tone
(Tracker page not accepted).
5. PressSPEAKERbutton to end.
NOTE: Tracker parked calls will recall to your station after a
pre-programmed time-out. You can either place the call into
another Tracker page orbit or retrieve the call for servicing.
·To retrieve a call that you parked using the Tracker option,
1. PressHOLDbutton to scroll your held calls, (display showsPa g e
and extension number of each parked call).
2. PressTA Pto retrieve the displayed parked call.
·If you receive a parked call message on your Tracker pager,
1. Go to any system station.
2. PressINTERCOM.
3. Dial Tracker pager displayed orbit code (#800–#899).
4. Retrieve call.
·To enable or disable a Tracker pager at your station,
1. PressINTERCOM.
1. DialS06to disable,
—OR—
dialS07to enable.
2. PressSPEAKERto end.
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							7.22 Using E and M Tie Lines
E & M tie line operation is typically used in applications where one
group of users often need to call parties located in one or more remote
locations. In these applications, your system is directly tied to another
similar system at the remote site(s).
If your system has been configured for tie line operation, the procedures
you use to place calls, transfer calls, and set up conference calls differ
slightly from other types of connections. These procedures are described
in this section.
·To make a call on an E & M tie line,
1. Dial the E & M access code that was assigned by the installer,
—OR—
if your system has been configured by the installer to use
Automatic Route Selection (ARS), dial the ARS access code (9).
2. Wait until you hear a dial tone, then dial the intercom number for
the party you wish to reach at the remote site. You will hear a fast
busy signal if you dialed an invalid number.
·To transfer a call over an E & M tie line,
1. Answer the incoming call.
2. PressCONF.
3. Dial the E & M access code that was assigned by the installer,
—OR—
if your system has been configured by the installer to use
Automatic Route Selection (ARS), dial the ARS access code (9).
4. Wait until you hear a dial tone, then dial the intercom number for
the distant party to whom you are transferring the call.
5. If you are doing a screened transfer, stay on the line until the called
party answers so that you can announce the call,
—OR—
hang up (unscreened transfer). If the called party does not answer,
the call will return to you after the transfer recall timer expires.
NOTE: After transferring the call to the remote end of the E & M tie
line, you will have created an unattended conference, and your
telephone will appear as though it were on hold.
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