Comdial LCD Speakerphone System Reference Manual
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3.3 Using Dial By Name The Dial By Name feature provides an index of names for you to search through. When you select a name in the index, the system will automatically dial that person’s extension number. ·To use Dial By Name, 1. PressOPTIONSto enter the dial by name menu. 2. From the dial by name menu, PressINTbutton for intercom calling. —OR— PressEXTfor speed dial calling. 3. Dial digits corresponding to the letters in the name you want to locate (for example, dial 266 for Comdial). There is no limit to the number of digits you can dial. 1 = QZ 2 = ABC 3 = DEF 4 = GHI 5 = JKL 6 = MNO 7 = PRS 8 = TUV 9 = WXY 4. The display shows the first existing name match to the dialed digits or shows aNo Matchmessage if the system can not find a match. 5. PressNEXTto display the subsequent names in the index until you reach the name you need. 6. PressDIALto call the displayed location. 7. If the display saysNo Match, pressPREVor enter new digits to search for a new name. GCA70–250 Making Calls LCD Speakerphone Reference Manual 3 – 3
3.4 Redialing A Previously Dialed Number If the last number you have called is busy or is not answering, you can redial it once or initiate automatic redialing. The system will support automatic redialing for up to 10 numbers. You can permanently save the first 16 digits of the last manually dialed number for later redial by using the SAVE interactive button or by using aSAVED NUMBER REDIALbutton that you or your system installer has preprogrammed. If a distant party tells you an important telephone number and you want to immediately save it for later redial, you can use theSAVED NUMBER REDIALbutton to permanently save the first 16 digits of that number. You will overwrite a temporary system-saved number with subsequent dialing activity; however, a permanently saved number remains available until you overwrite it by saving a different number at the same storage location. 3.4.1 Redialing The Last-Dialed Number ·To redial the last-dialed number, 1. PressSPEAKER(or hang up handset) to disconnect current ringing or busy tone. 2. Press #or press the key. 3. Listen for ringing or busy tone over the telephone speaker: Ringing tone:When party answers, speak toward telephone to answer call. Lift handset, if privacy is desired. Busy tone:PressSPEAKERto disconnect. Making Calls GCA70–250 3 – 4 LCD Speakerphone Reference Manual
3.4.2 Using The Automatic Redial Feature If your station has the multiple automatic redial feature enabled, you can place up to 10 numbers in your telephone’s redial queue. Your telephone will redial the numbers one at a time, in the order you placed them in the queue, until (a) the call is answered, (b) you cancel the automatic redial feature for a particular number, or (c) your telephone has dialed the number a preprogrammed number of times (set by your system installer). ·To use the automatic redial feature to redial a busy or unanswered number, 1. While on the call, pressARDLor press theAUTOMATIC REDIALbutton programmed by your installer. 2. The system repeatedly dials the number until you cancel the feature or the system has dialed the number a preprogrammed number of times (determined by your system installer). 3. TheAUTOMATIC REDIALlight flashes between redials and turns on steady during redialing. 4. When the distant party answers the call, press theARDLbutton or theAUTOMATIC REDIALbutton while on the call to cancel automatic redialing, —OR— if your installer has enabled answer supervision on your line, the system automatically cancels automatic redialing and turns the AUTOMATIC REDIALlight off. 5. If your system installer has enabled the redial multiple numbers feature, you can have up to 10 numbers in your redial queue. To add numbers to your redial queue, repeat step 1 in the above procedure. ·To scroll through numbers in your redial queue if your telephone is currently idle, 1. Press theARDLbutton or theAUTOMATIC REDIAL. The display shows the last number dialed. 2. To remove the number from the redial queue, pressREMOVE, —OR— to scroll to the next number in the queue, pressNEXT, —OR— to exit from the redial queue, pressEXIT. GCA70–250 Making Calls LCD Speakerphone Reference Manual 3 – 5
·To interrupt the redialing procedure so that you can scroll through numbers in your redial queue, NOTE: You can only do this if the multiple automatic redial numbers feature is enabled and you currently have more that one number in your redial queue. 1. While your telephone is in the process of dialing a number, press theARDLbutton or theAUTOMATIC REDIALbutton twice. This treats the number as answered, cancels automatic redialing for that number, and puts the number back in the automatic redial queue. The display shows the last number dialed. 2. To remove the number from the redial queue, pressREMOVE, —OR— to scroll to the next number in the queue, pressNEXT, —OR— to exit from the redial queue, pressEXIT. ·To cancel the automatic redial feature, 1. Perform any user activity at the station (go on-hook, press the speaker button, etc.), —OR— press# 72to delete all numbers from the redial queue, —OR— press theARDLorAUTOMATIC REDIALbutton while the number you wish to remove from the redial queue is ringing. NOTE: The system allows only ten numbers in the redial queue. In order to add a number to a full redial queue, you must first remove one of the numbers from the queue. Making Calls GCA70–250 3 – 6 LCD Speakerphone Reference Manual
3.4.3 Storing Numbers For Redial ·To permanently store a number you’ve just dialed, 1. PressSAVE. 2. Select unused programmable button location. 3. PressSPEAKER. ·To permanently store a number you’ve just dialed (alternate method), 1. Dial number. 2. Press preprogrammedSAVED NUMBER REDIALbutton. ·To dial the saved number, 1. PressSPEAKERor lift handset. 2. Press button where number is saved, —OR— pressSAVE NUMBER REDIALbutton. ·To store a number while you are on a call, 1. PressSAVE NUMBER REDIALbutton twice (note that the display prompts you to dial a number). 2. Dial the number that you wish to save (the system immediately saves the number for later redial—it does not dial it over the line you are on now). ·To later redial the saved number, 1. Press line button to select a line. 2. PressSAVE NUMBER REDIALbutton (system automatically dials the number that you saved earlier). GCA70–250 Making Calls LCD Speakerphone Reference Manual 3 – 7
3.5 Using Line Groups Some systems have telephone lines arranged into line groups. These line groups are available at each telephone. Your attendant can tell you how your system is arranged. When line groups are available for your use, you may access them for outside calling instead of pressing a line button to select an individual line for use. ·If your system has line groups, access them as follows: 1. PressINTERCOM. 2. Dial desired line group access code:* 9=line group 1 80through89 =line groups 2 through 11 60through64= line groups 12 through 16 —OR— press preprogrammed line group button. 3. Listen for outside dial tone. 4. Dial desired number. 5. Lift handset to talk. * These are the default system codes. Your installer may have reprogrammed them to better suit your application. Making Calls GCA70–250 3 – 8 LCD Speakerphone Reference Manual
3.6 Waiting For A Line (Queuing) If all the lines in a line group are busy, you can place your telephone in a queue to await an idle line. When you share a line with another telephone and the line is busy, you can place your telephone in a queue to await the idle line. ·To queue for a line group, 1. PressINTERCOM. 2. Dial the line group access code. 3. Hear busy tone. 4. DialS6. ·If you have line appearance for a particular line and wish to queue for it, 1. Note the busy status light (LED). 2. PressINTERCOM. 3. DialS6. 4. Press line button. 5. When line group is free, your telephone sounds several short tone bursts. When you hear this, lift handset, hear dial tone, and place call. ·To cancel line queuing or line group queuing, 1. PressINTERCOM. 2. Dial #6and hang up. GCA70–250 Making Calls LCD Speakerphone Reference Manual 3 – 9
3.7 Making Intercom Calls You can dial an intercom extension manually from the dial pad or automatically using a direct station select (DSS) button that you have previously programmed. There are two methods for making an intercom call. One causes the called telephone to ring. The other causes your voice to sound out at the called telephone. Your installer can set the system to deliver either tone-first or voice-first calling. Keep in mind that whatever the system setting, a called party can set a voice announce block condition at his or her telephone to prevent all voice announce calls. Furthermore, if he or she blocks voice announce, the system also blocks SOHVA calls. (The following instructions assume a tone-first setting. Any user can change a call to voice announce signaling for that call simply by pressing the INTERCOM button again after dialing the extension number or by pressing the DSS button again.) ·To manually cause the other telephone to ring (tone calling), 1. PressINTERCOM. 2. Dial extension number (called telephone will ring). ·To tone call automatically, 1. PressDSSbutton (called telephone will ring). (The following instructions assume a voice-first default setting. Any user can change a call to a tone signaling for that call simply by pressing the INTERCOM button again after dialing the extension number or by pressing the DSS button again.) ·To voice announce manually, 1. PressINTERCOM. 2. Dial extension number. 3. Speak your announcement. ·To voice announce automatically, 1. PressDSSbutton. 2. Speak your announcement. Making Calls GCA70–250 3 – 10 LCD Speakerphone Reference Manual
3.8 Camping On At A Busy Station And Waiting For An Automatic Callback If you call another station and receive a busy signal or a Do Not Disturb tone, you can press a button that will cause the system to ring your telephone when the station is available. This is called “camping on at a station.” Please note that you can camp on to only one station at a time. ·To camp on at any busy station, 1. PressCAMP. 2. Your telephone immediately hangs up. When the station you called becomes available, your telephone will ring with five short tone bursts. ·When you hear five short tone bursts, 1. PressINTERCOM. The other telephone will start ringing. 2. If you do not pressINTERCOMafter the ring back tones within the time limit set by the installer, the call back is canceled at that time; however, you can cancel automatic call back at any time before your telephone sounds the tone bursts. ·To cancel the call back before your telephone sounds the tone bursts, 1. PressINTERCOMand dial#6. ·To camp on at a station with a Do Not Disturb condition set, 1. PressCAMP. A call back will occur when called station is no longer set in the Do Not Disturb mode. GCA70–250 Making Calls LCD Speakerphone Reference Manual 3 – 11
3.9 Camping On At An Idle Station And Waiting For An Automatic Callback If you call another station and hear ringing but receive no answer, you can press a button that will cause the system to ring your telephone when any activity is initiated at that station. ·To camp on at a station for which you hear ringing but receive no answer, 1. PressCALLBKbutton. Callback will occur after any activity is initiated at dialed station. You may cancel the camp-on condition at any time by pressingINTERCOMand dialing#6. NOTE: This feature is not applicable to calls you make in the voice announce mode. 3.10 Camping On At A Busy Station And Waiting For An Answer (Call Waiting) If the telephone you have called is busy, you can send a call-waiting tone to the telephone and wait on the line for an answer (you must be using the handset for this feature to work). ·To activate call waiting when you hear a busy signal, 1. DialS6(called party hears tone). 2. Wait on line for reply. 3. Called party can place the current call on hold or disconnect from the call to answer your call-waiting tone, or choose to ignore your call-waiting tone and continue current conversation. ·To cancel call waiting, 1. PressINTERCOM,thendial#6. 2. Hang up or pressSPEAKERto end. Making Calls GCA70–250 3 – 12 LCD Speakerphone Reference Manual