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Comdial Large Screen Speakerphone Reference Manual

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Page 51

Transferring Calls
5.1 Transferring Calls—Screened
You can answer a call at your LCD speakerphone and transfer it to
another telephone. If you first identify the caller to the party receiving
the transfer (giving that user the opportunity to prepare for the call), you
have made ascreened transfer.
If the telephone to which you are transferring the call is busy, you must
recover the call yourself or choose one of several options that may be
available at your station. Also, if a transferred call is not...

Page 52

·If the intercom party is busy, take one of the following steps (if made
available at your telephone by installer programming):
1.
PressRECONNECTto reconnect the call to your station.
2.
PressSOHVAto interrupt the call and tell the intercom party that
a call awaits.
3.
PressMESSAGEto leave a message-waiting indication at the
called station.
4.
PressCALLBACKto camp-on at the called station.
·If the intercom party does not answer their telephone when ringing,
take one of the following steps:
1....

Page 53

5.2 Transferring Calls—Unscreened
You can answer a call at your LCD speakerphone and transfer it to
another telephone. If you transfer the call without first announcing it, you
have made an unscreened transfer.
If the telephone to which you are transferring the call is busy, you must
recover the call yourself or choose one of several options that may be
available at your station. Also, if a transferred call is not answered after a
certain length of time (as set by the installer), it recalls to your...

Page 54

5.3 Making A Hot Transfer
A hot transfer is a type of screened transfer. To perform a hot transfer,
you voice announce the transfer over the speaker of the telephone that
you want to receive the transfer, and release the call to that telephone.
The system handles the release in a way that does not require the called
party to retrieve the call (the call does not ring at the station).
This feature is useful for transferring calls to people who need to work in
a handsfree mode. Once you announce the call...

Page 55

5.4 Transferring Calls Using Quick Transfer
When the quick transfer method has been programmed by the installer, it
allows you to do an automatic screened or unscreened transfer of an
incoming line call without pressing theTRANSFER/CONFERENCE
button. The transfer occurs automatically whenever you answer a call
and then dial the intercom number for the transfer location.
·To do a quick screened transfer,
1. Answer call.
2. Dial intercom number for transfer location.
3. When party at transfer location...

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Page 57

Conferencing Calls
6.1 Conferencing Telephones Together
When you join your LCD speakerphone together with several other
telephones on the same call, the result is called conferencing. When
using the DXP system, you can make conference calls that involve up to
five parties, including you as the originating party, in any combination of
outside lines and intercom parties. For example, you can conference
three outside lines and two intercom parties, or four outside lines and one
intercom party, or five...

Page 58

·To retrieve a line from hold and bring that party back into the
conference,
1.
PressTRANSFER/CONFERENCE.
2. Press line button.
3.
PressTRANSFER/CONFERENCE.
NOTE: If all the conference circuits are busy, you will not be able to
add a party to the conference.
·To drop out of a conference call you initiated involving outside lines
(creating an unsupervised conference),
1.
Dial#(lines remain lighted and in use until one or both outside
parties disconnect; when only one party drops out of an
unsupervised...

Page 59

Using The Other
Telephone Features
7.1 Adjusting The Display Contrast
You can adjust the contrast of the display to darken or lighten it for best
viewing.
·To adjust the display contrast,
1.
PressOPTIONS.
2.
PressPROGRAMMING.
3.
Press theCONTRAST LEVELbutton (to the right of the LCD,
on the same row as the words “Contrast Level”) once for each
change of darkness you desire. Each press of the button makes the
display darker until you go past level eight and return to level
one.
4.
PressEXITto end.
7.2...

Page 60

·To un-block voice-announced calls,
1.
PressOPTIONS, then pressPROGRAMMING.
2.
Set voice announce block to OFF by pressing theVOICE
ANNOUNCE BLOCKbutton (located right of the LCD).
3.
PressEXITto end.
7.3 Displaying Status Of Busy
Lines and Stations (Busy Button Inquiry)
You can use this installer-provided feature to identify the station that is
busy on a line or the line on which a station is busy. The system presents
the station or line information on your display for 10 seconds after you
request it....
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