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Comdial Execumail Voice Processing System 6.5 Instructions Manual

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Page 201

82Program Worksheet 2: The Opening LineExecuMail6.5
Program Worksheet 2:
The Opening Line
All Ports
You use the information from Worksheet 2 on the QuickStart Application Screen,
Page 2 (Figure 9). Use this worksheet to help you as you record your Opening
Line prompts and set up how the system handles incoming calls.
Day NtDay NtDay NtDay NtDay NtIIIII
10. Intro (Hello, this is...):QP 

Page 202

QuickStart Application ManualProgram Worksheet 2: The Opening Line83
n
Use the [F9) and @ command keys to listen to and rerecord the
prompts.
To establish a local connection:
1.Dial the system. If you are on a busy system, you might have to wait until a
port is free to answer calls.
2.After you dial, watch the port status indicators in the upper-left comer of the
Banner Screen. Look for the port taking your call. You will 
see RINGING
followed shortly by DAY ANSWER (or NIGHT ANSWER) asyourline rings,
is...

Page 203

84Program Worksheet 2: The Opening LineExecuMail6.5:  ,’Follow the appropriate step to fill in the system ID if No 
TTs field in the
Day column. Then follow the appropriate step to fill in the field in the Nt
column.
On the worksheet, if you chose:
Transfer Call to Operator
Type the operator’s ID, (usually 0) and press [-Enter).
Interview the caller
Type $PM and press @=EiiG]. Callers will be routed to the Public Interview
Box.
Hang UPLeave the field blank (no System ID). To delete an existing ID,...

Page 204

QuickStart Application Manual
Program Worksheet 3: Operator Handling85
Program
Worksheet
OperatorHandling
3
II
You use the information from Worksheet 3 on the QuickStart Application Screen,
Page 3 (Figure 10).
>Greeting ->ActionDay?Yes-->,0Nite? No.Day:0:lODay:GotoID-->$PMNite: 0:08Nite: GotoID-->$PM
Await-Am--z-4Rings
Alt:0:08Max-msg:90 set!Intro: 0:02Holding? No
Edits OK? Yes
Transfer Options :Active: D/NSend Msg Urgent? NoAfter Msg: Say-bye
Alternate System IDS for Special Operators on each Port:...

Page 205

86Program Worksheet 3: Operator HandlingExecuMail6.5
Worksheet Choice
You type
ReleaseR(j=E%+-Enter)
Await AnswerA(et]
Wait for Ringbackw (Enter)
Rings to wait
In the Rings field, type the number of Rings to Wait and press C-1. This
parameter does not apply if you selected Release as the call transfer type. 

Page 206

QuickStart Application ManualProgram Worksheet 4: Schedules 87
- -’
Program Worksheet
System Schedules4
I
I
You use the information from Worksheet 4 on the QuickStart Application Screen,
Page 4 (Figure 11).
31.Schedule #1Schedule #2Schedule #3a: 8:OOam- 5:OOpm MTWHF a:b:b:;iC:C:C:Current mode: DAYCurrent mode: NIGHTCurrent mode: NIGHTIgnore holidays? NoIgnore holidays? NoIgnore holidays? No
32. Schedule #4: DAY
33. Holidays:
34. Daylight Savings? No
Date On:Off:
Figure 11: QuickStart Application Screen,...

Page 207

88Program Worksheet 4: SchedulesExecuMail6.5
Schedule #2, Schedule #3, and Schedule #4 are for advanced applications, as
described in the 
Reference Manual. Leave the fields for these schedules blank for
now.
33. Holidays
Type the dates your organization is closed on the two rows below Line 33. Type
the date of the month, followed by a hyphen 
(-), followed by the first three lettersof the month and press 
l-1. For example, type l-Jan [j). You
may enter up to nine holidays on each row. The date will be...

Page 208

QuickStart Application Manual
Program Worksheet 5: Default Subscriber Settings89
Program Worksheet 5:
Default Subscriber Settings
You use the information from Worksheet 5 on the QuickStart Application Screen,
Page 5 (Figure 12).
Hold/Archive msgs:0 /2days
Access: PCBF
>Greeting-=-ActionTransfer? Yes-->,XTake-msgAwait-Ans-->4
RingsScreening? No Holding? NoMax-msg:90 set Edits OK? Yes
Lamp #:‘-XActivate Lamps? Yes#l: xafter0min,8:OOam- 6:OOpmMTWHF4rings30min,Off
fgiafter0min,6:OOpm-...

Page 209

90Program Worksheet 5: Default Subscriber SettingsExecuMail6.5
.. . .. . . . .. . . .. . . . . .. .,‘.:ii:i$ii::i.i:-.:il:ii:,i:‘.i.::.i.i:.:::i’; .i:.::. ‘...:.:i~.i.ii,:,IIpi:l.g::,~~ii~~;”i;T.~j~~,.~~:i~iij~~,~i.:D’i~~~R:“‘Ei,;C::~:j~~~IffllQ#~~i~:;ii;:‘::::i~~~~~~~:jji~~::::iii~~~~~~:‘::I?..: ::~:.:~::::.::.‘::::::.:.: ..:.:.. :.: ..:.:.. . . ., .\ . ... . . . . .Name: Jefferson,~Thomassysm4 MANAGERPersonal ID: TOMVoice name: 0:02
Extension # ID: 1776Hold/Archive msgs:0 /2days
1ACCESSCODEOPTIONS...

Page 210

QuickStart Am&ation ManualProaram Worksheet 5: Default Subscriber Settings9 1
Use call screening?
Press [CtriHEl, then Q -Enter) to expand the screen. If you want to use callscreening, in the Screening Options field, type SC for Screen-Confirm and
press 
I-1. Move the cursor to the Screening? field, and type Y for Yes
(-1. You can turn on call screening only with the Await Answer call
transfer type.If you do not want to use call screening, set the Screening? field to No. Move
the cursor to the Transfer...
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