Home
>
Comdial
>
Communications System
>
Comdial Execumail Voice Processing System 6.5 Instructions Manual
Comdial Execumail Voice Processing System 6.5 Instructions Manual
Here you can view all the pages of manual Comdial Execumail Voice Processing System 6.5 Instructions Manual. The Comdial manuals for Communications System are available online for free. You can easily download all the documents as PDF.
Page 201
82Program Worksheet 2: The Opening LineExecuMail6.5 Program Worksheet 2: The Opening Line All Ports You use the information from Worksheet 2 on the QuickStart Application Screen, Page 2 (Figure 9). Use this worksheet to help you as you record your Opening Line prompts and set up how the system handles incoming calls. Day NtDay NtDay NtDay NtDay NtIIIII 10. Intro (Hello, this is...):QP
Page 202
QuickStart Application ManualProgram Worksheet 2: The Opening Line83 n Use the [F9) and @ command keys to listen to and rerecord the prompts. To establish a local connection: 1.Dial the system. If you are on a busy system, you might have to wait until a port is free to answer calls. 2.After you dial, watch the port status indicators in the upper-left comer of the Banner Screen. Look for the port taking your call. You will see RINGING followed shortly by DAY ANSWER (or NIGHT ANSWER) asyourline rings, is...
Page 203
84Program Worksheet 2: The Opening LineExecuMail6.5: ,’Follow the appropriate step to fill in the system ID if No TTs field in the Day column. Then follow the appropriate step to fill in the field in the Nt column. On the worksheet, if you chose: Transfer Call to Operator Type the operator’s ID, (usually 0) and press [-Enter). Interview the caller Type $PM and press @=EiiG]. Callers will be routed to the Public Interview Box. Hang UPLeave the field blank (no System ID). To delete an existing ID,...
Page 204
QuickStart Application Manual Program Worksheet 3: Operator Handling85 Program Worksheet OperatorHandling 3 II You use the information from Worksheet 3 on the QuickStart Application Screen, Page 3 (Figure 10). >Greeting ->ActionDay?Yes-->,0Nite? No.Day:0:lODay:GotoID-->$PMNite: 0:08Nite: GotoID-->$PM Await-Am--z-4Rings Alt:0:08Max-msg:90 set!Intro: 0:02Holding? No Edits OK? Yes Transfer Options :Active: D/NSend Msg Urgent? NoAfter Msg: Say-bye Alternate System IDS for Special Operators on each Port:...
Page 205
86Program Worksheet 3: Operator HandlingExecuMail6.5 Worksheet Choice You type ReleaseR(j=E%+-Enter) Await AnswerA(et] Wait for Ringbackw (Enter) Rings to wait In the Rings field, type the number of Rings to Wait and press C-1. This parameter does not apply if you selected Release as the call transfer type.
Page 206
QuickStart Application ManualProgram Worksheet 4: Schedules 87 - -’ Program Worksheet System Schedules4 I I You use the information from Worksheet 4 on the QuickStart Application Screen, Page 4 (Figure 11). 31.Schedule #1Schedule #2Schedule #3a: 8:OOam- 5:OOpm MTWHF a:b:b:;iC:C:C:Current mode: DAYCurrent mode: NIGHTCurrent mode: NIGHTIgnore holidays? NoIgnore holidays? NoIgnore holidays? No 32. Schedule #4: DAY 33. Holidays: 34. Daylight Savings? No Date On:Off: Figure 11: QuickStart Application Screen,...
Page 207
88Program Worksheet 4: SchedulesExecuMail6.5 Schedule #2, Schedule #3, and Schedule #4 are for advanced applications, as described in the Reference Manual. Leave the fields for these schedules blank for now. 33. Holidays Type the dates your organization is closed on the two rows below Line 33. Type the date of the month, followed by a hyphen (-), followed by the first three lettersof the month and press l-1. For example, type l-Jan [j). You may enter up to nine holidays on each row. The date will be...
Page 208
QuickStart Application Manual Program Worksheet 5: Default Subscriber Settings89 Program Worksheet 5: Default Subscriber Settings You use the information from Worksheet 5 on the QuickStart Application Screen, Page 5 (Figure 12). Hold/Archive msgs:0 /2days Access: PCBF >Greeting-=-ActionTransfer? Yes-->,XTake-msgAwait-Ans-->4 RingsScreening? No Holding? NoMax-msg:90 set Edits OK? Yes Lamp #:‘-XActivate Lamps? Yes#l: xafter0min,8:OOam- 6:OOpmMTWHF4rings30min,Off fgiafter0min,6:OOpm-...
Page 209
90Program Worksheet 5: Default Subscriber SettingsExecuMail6.5 .. . .. . . . .. . . .. . . . . .. .,‘.:ii:i$ii::i.i:-.:il:ii:,i:‘.i.::.i.i:.:::i’; .i:.::. ‘...:.:i~.i.ii,:,IIpi:l.g::,~~ii~~;”i;T.~j~~,.~~:i~iij~~,~i.:D’i~~~R:“‘Ei,;C::~:j~~~IffllQ#~~i~:;ii;:‘::::i~~~~~~~:jji~~::::iii~~~~~~:‘::I?..: ::~:.:~::::.::.‘::::::.:.: ..:.:.. :.: ..:.:.. . . ., .\ . ... . . . . .Name: Jefferson,~Thomassysm4 MANAGERPersonal ID: TOMVoice name: 0:02 Extension # ID: 1776Hold/Archive msgs:0 /2days 1ACCESSCODEOPTIONS...
Page 210
QuickStart Am&ation ManualProaram Worksheet 5: Default Subscriber Settings9 1 Use call screening? Press [CtriHEl, then Q -Enter) to expand the screen. If you want to use callscreening, in the Screening Options field, type SC for Screen-Confirm and press I-1. Move the cursor to the Screening? field, and type Y for Yes (-1. You can turn on call screening only with the Await Answer call transfer type.If you do not want to use call screening, set the Screening? field to No. Move the cursor to the Transfer...